Spotify not working on my iphone 5

I log into spotify and it says I have a free account, but I have a premium....I try the upgrade button and it shows I have a premium account and yet it's defaulted to free and I can't access music? I tried logging out back in. Deleting the app reinst...

• Jstreet
• Newbie
• I log into spotify and it says I have a free account, but I have a premium....I try the upgrade button and it shows I have a premium account and yet it's defaulted to free and I can't access music? I...
• 2015-02-14 1:22:58 AM
• 2015-02-14 1:56:23 AM
• MattSuda
• Spotify Star
• 186 Views
• 1 replies
• 0 likes

No access to Spotify on iPhone

When I click on the Spotify tab I just get the Apple logo, was working fine until today?

• MJB
• Newbie
• When I click on the Spotify tab I just get the Apple logo, was working fine until today?
• 2015-02-13 9:58:59 PM
• 2015-02-14 1:05:29 AM
• MattSuda
• Spotify Star
• 223 Views
• 1 replies
• 0 likes

Remove an artist from a playlist... How to?

Hi All, I would like to remove an artist or an album from an existing playlist. How do I do that?My kid added some bunk-arse things to my playlist and I want to keep the playlist just dump the bunk. . . and no - I do not expect to go through it *one*...

• maphead
• Music Fan
• Hi All, I would like to remove an artist or an album from an existing playlist.  How do I do that? My kid added some bunk-arse things to my playlist and I want to keep the playlist just dump ...
• 2015-02-13 9:42:36 PM
• 836 Views
• 0 replies
• 1 likes

Says error occurred

Whenever I go to play a certain artist or album it will ways come up with " an error occurred. Please try again later" but if I go into songs all the music is there and I can listen offline. This has only been happening on my iPhone 4 for the past fe...

• Jovvy
• Newbie
• Whenever I go to play a certain artist or album it will ways come up with " an error occurred. Please try again later" but if I go into songs all the music is there and I can listen offline. This has...
• 2015-02-13 3:40:01 PM
• 696 Views
• 0 replies
• 0 likes
• iOS
  iPhone 4.

Music stops playing after a local file is played

I listen to my playlist on shuffle. When a local file is finished playing, it does not automatically go to the next song. The music just stops playing. I have to press the forward button to get the next song to play. The app has also crashed a bunch ...

• ws1482
• Roadie
• I listen to my playlist on shuffle. When a local file is finished playing, it does not automatically go to the next song. The music just stops playing. I have to press the forward button to get the n...
• 2014-10-10 11:55:40 PM
• 2015-02-13 2:54:58 PM
• victorovies
• Music Fan
• 457 Views
• 1 replies
• 2 likes

Importing Local Files bug

I have a few questions regarding some local files. First, I know there is a bug with the mobile app which deletes all the local files every time the app is update. Does anyone know when that will be addressed? Second, is there any way that the playli...

• user-removed
• Visitor
• I have a few questions regarding some local files. First, I know there is a bug with the mobile app which deletes all the local files every time the app is update. Does anyone know when that will be ...
• 2015-02-13 4:04:56 AM
• 2015-02-13 10:34:55 AM
• MattSuda
• Spotify Star
• 322 Views
• 1 replies
• 1 likes

Shuffle function

I have Spotify premiun account and play music through a gramofon via an iPhone 6 I listen mainly to Classical Music and dont want or need the shuffle function but it seems to be set to shuffle tracks all the time is there a way of turning shuffle off...

• Hillywig
• Casual Listener
• I have Spotify premiun account and play music through a gramofon via an iPhone 6 I listen mainly to Classical Music and dont want or need the shuffle function but it seems to be set to shuffle trac...
• 2015-02-12 8:04:33 PM
• 2015-02-13 10:08:08 AM
• MattSuda
• Spotify Star
• 300 Views
• 3 replies
• 0 likes

Saving Songs Offline - Bandwidth Usage?

I'm wondering if saving a song/playlist to play offline uses additional bandwidth than just what is used to run Spotify. Does the song have to download at all in order to be available offline?

• levelup
• Regular
• I'm wondering if saving a song/playlist to play offline uses additional bandwidth than just what is used to run Spotify. Does the song have to download at all in order to be available offline?
• 2015-02-13 5:23:36 AM
• 2015-02-13 8:39:21 AM
• Josh
• Community Legend
• 223 Views
• 1 replies
• 0 likes

Matisyahu

For a couple months now I've noticed that some Kid Cudi songs and most all Matisyahu songs will not play in offline mode even if they are saved

• ryan69pecker
• Newbie
• For a couple months now I've noticed that some Kid Cudi songs and most all Matisyahu songs will not play in offline mode even if they are saved
• 2015-02-13 7:27:00 AM
• 2015-02-13 7:42:18 AM
• Josh
• Community Legend
• 330 Views
• 1 replies
• 0 likes

Random playlists playing when they are not selected.

So I got the most recent update to this date, and I've been playing my music as it under the category of your music and under that songs. Then while I'm playing my music random playlist (that I don't listen) will start to play. And sometimes it will ...

• Kyo9909
• Newbie
• So I got the most recent update to this date, and I've been playing my music as it under the category of your music and under that songs. Then while I'm playing my music random playlist (that I don't...
• 2015-02-13 5:59:17 AM
• 263 Views
• 0 replies
• 0 likes

My spotify has stopped workin it's just a black page on my iPhone with Smirnoff at the top

• Princess1
• Newbie
• 2015-02-12 10:42:02 AM
• 2015-02-12 7:09:47 PM
• MattSuda
• Spotify Star
• 240 Views
• 1 replies
• 0 likes

Cannot Log in to Spotify on my iPhone 6 via Facebook

I just upgraded to the iPhone 6 and when I attemp to log in to Spotify with Facebook I am getting this error - Error: com.facebook.sdk, 5 How can I navigate this? Thank you!

• emilycarlyle26
• Newbie
• I just upgraded to the iPhone 6 and when I attemp to log in to Spotify with Facebook I am getting this error -   Error: com.facebook.sdk, 5   How can I navigate this?   Tha...
• 2015-02-12 5:22:34 PM
• 2015-02-12 6:30:04 PM
• MattSuda
• Spotify Star
• 400 Views
• 1 replies
• 0 likes

Activity feed & Following Issue

Has anyone else had a problem with the activity feed and who they are following in the last couple of days? The number of people I am following has dropped from about 350 to 190 and I can only see my recent activity.

• Gidyin
• Community Legend
• Has anyone else had a problem with the activity feed and who they are following in the last couple of days? The number of people I am following has dropped from about 350 to 190 and I can only see my...
• 2015-02-12 8:25:32 AM
• 394 Views
• 0 replies
• 0 likes

Album artwork in offline mode

Since the new update, some of my songs/local music got unsynced. So I resynced it all and I didn't realize but I synced them all in 'Normal' Quality. After they were all synced, I changed it so that they were in 'Extreme'. ~1000 or so songs which I h...

• Newt0075
• Music Fan
• Since the new update, some of my songs/local music got unsynced. So I resynced it all and I didn't realize but I synced them all in 'Normal' Quality. After they were all synced, I changed it so that ...
• 2015-02-12 2:24:09 AM
• 2015-02-12 7:47:58 AM
• MattSuda
• Spotify Star
• 332 Views
• 1 replies
• 0 likes

2.4.0.1822 bad reception handling

To me it seems, that the bad reception handling when streaming - not playing offline - somehow has changed on IOS: in earlier versions, there were to modals - you either had reception and it would play or you had no reception and there would be an aw...

• zuus12
• Regular
• To me it seems, that the bad reception handling when streaming - not playing offline - somehow has changed on IOS: in earlier versions, there were to modals - you either had reception and it would pl...
• 2015-02-12 6:02:01 AM
• 493 Views
• 0 replies
• 0 likes
• Glitches

Local files cover art

Hello, I primarily use spotify to sync my local files wirelessly, then put them into playlists with some tracks from Spotify, then sync both for offline use. However, sometimes Spotify recognizes local files and I guess replaces them with Spotify ver...

• els1118
• Regular
• Hello, I primarily use spotify to sync my local files wirelessly, then put them into playlists with some tracks from Spotify, then sync both for offline use. However, sometimes Spotify recognizes loc...
• 2015-02-10 2:28:56 AM
• 2015-02-12 4:57:17 AM
• els1118
• Regular
• 643 Views
• 1 replies
• 1 likes

Sharing Problem

This past week or so, I've noticed that sharing no longer seems to work for me. I tried to share a song twice last week on my iPhone 5S through the mobile app, but after I shared it, it never appeared in my "Activity" feed like my previous shares had...

• user-removed
• Visitor
• This past week or so, I've noticed that sharing no longer seems to work for me.   I tried to share a song twice last week on my iPhone 5S through the mobile app, but after I shared it, it ne...
• 2015-02-12 3:47:46 AM
• 240 Views
• 0 replies
• 0 likes