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Spotify Autoplaying When Opened/Changing Playlists

Spotify Autoplaying When Opened/Changing Playlists

Plan

Premium

Country

United States

Device

iPhone 14

Operating System

iOS 18.1.1

My Question or Issue

within the last month there have been a TON of bugs & idk why or what change caused this. to start, abt 1-2 months ago, my spotify app (mobile, web browser, & desktop version) started having issues with playing/pausing content. for example, any time that i open the spotify app it’ll just start automatically playing whatever track i left off on whenever i attempt to open it. i touch 0 buttons, it doesn’t matter if i’m connected to bluetooth or listening thru my phone speaker - nothing changes it, every single time i open the app, it just starts playing. 

 

the other new issue is that regardless of what i was previously listening to and/or what buttons i did/didn’t press, when i open the spotify app, it stops whatever i was currently listening to, and either shuffles the entire playlist or just starts playing a random playlist that i was not at all listening to.

it completely messes up my place in the playlist, the shuffle order of the playlist i was on, the part in the previous song i was listening to - and it just picks a random playlist to start playing out of nowhere.

i talked to customer support & looked thru the community tab - nothing helped. i’ve deleted/redownloaded the app several times, & it only fixed the issue long enough for me to end my chat w customer support (ofc) before going back to the same issues. my app is up to date, i’ve tried redownloading it, i’ve looked through settings, i’ve done everything. it’s making the app really hard to use, any answers/ideas are appreciated pls & ty

 

Reply
3 Replies

Hey there @amyfogmeister,

 

Sorry to see this has been happening to you!

Could you let us know if the described errors are all present across all the mentioned platforms? We'd like to ask you to try and separate the issues and the respective platforms they occur on in order for us to get a better understanding of what's going on.
We'd also like to know if you're starting your mobile app normally or via the lock screen widget.

In case a reinstall is fixing the described behaviour, clearing your cache should do it too.
Give it a try and let us know if/ when the issues return.

Lastly for now, you can also take a look if using a different network would yield the same results.

Many thanks! We'll be on the lookout for your reply 🙂

VasilModerator
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I have the autoplay problem on my ipad air, ipados 18.1.1. When I start the app, it starts playing the current song. Also when I do some other stuff like searching for music, it suddenly starts playing the current song or when I close the app or whent I am working in Safari. I haven‘t seen this on my iphone.

 

Hi there, 

I think initially the issue was present across all platforms mentioned, but now it only happens on my iPhone 14 (iOS version 18.2.1). I also often use the lock screen widget to open Spotify and hadn’t thought about it until I saw it mentioned in the reply here. 

After experimenting with it a bit, I realized that it DOES only seem to happen when I use the lock screen widget. The regular app icon & the shortcut I created for my home screen don’t cause this issue & it doesn’t happen on desktop. 

 

So the update as of 1/19/25 is: issue only happens on my iPhone 14 (iOS version 18.2.1), desktop/web browser have no issues. And the issue only appears to happen when Spotify is accessed using the lock screen widget. So the problem appears to be with the lock screen widget, which just autoplays the last track listened to or shuffles a random recently listened to playlist whenever you open Spotify that way. 

I’m glad I at least know how to fix/avoid the problem, but I will say, I hope the glitch with the lock screen widget is fixed soon bc I liked having/using that to access Spotify. It was way faster & easier and super convenient, and made listening in the car easier & safer bc I could just quickly pull up the app without looking at my phone. 

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