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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 70889 Views
  • 16 replies
  • 37 likes
  • 70889 Views
  • 16 replies
  • 37 likes

I can access a Receiver in a different WIFI with Spotify Connect

Last week I was at a friend and I connected my iPhone to his WiFi, playing music on his Pioneer-Receiver.Now, back in my own flat and my own WiFi, I can still see his receiver and play music on it.In other words: My Phone is connected to WiFi 1, and ...

  • Casual Listener
  • Last week I was at a friend and I connected my iPhone to his WiFi, playing music on his Pioneer-Receiver. Now, back in my own flat and my own WiFi, I can still see his receiver and play music on it....
  • 304 Views
  • 0 replies
  • 0 likes
  • 304 Views
  • 0 replies
  • 0 likes

Running and offline music missing

Hi all, Just wondering why Running disappeared from the (left hand side) menu and why offline music disappeared from "Your Music"? I thought this was some kind of app glitch but after several weeks still cant find it. instead of having a simpler to u...

  • Newbie
  • Hi all,   Just wondering why Running disappeared from the (left hand side) menu and why offline music disappeared from "Your Music"?   I thought this was some kind of app glitch but aft...
  • OviiiOne
  • Community Legend
  • 295 Views
  • 1 replies
  • 0 likes
  • 295 Views
  • 1 replies
  • 0 likes

Premium update

I paid for the premium 99p for 3 months and the money has supposedly gone through but I can't get premium to activate on my app, I have tried all the suggested things on other posts, help please!!

  • Casual Listener
  • I paid for the premium 99p for 3 months and the money has supposedly gone through but I can't get premium to activate on my app, I have tried all the suggested things on other posts, help please!! 😞
  • Ahahaha
  • Casual Listener
  • 504 Views
  • 6 replies
  • 0 likes
  • 504 Views
  • 6 replies
  • 0 likes

Synced Playlists randomly unsynced

I had a few playlists synced on my spotify iOS app(under 300 songs total). I listened to a couple of those playlists in the car last week with no problem, but today when I tried to listen to them they were no longer synced. The only thing I did inbet...

  • Music Fan
  • I had a few playlists synced on my spotify iOS app(under 300 songs total). I listened to a couple of those playlists in the car last week with no problem, but today when I tried to listen to them the...
  • Rayhicks15
  • Regular
  • 1050 Views
  • 3 replies
  • 0 likes
  • bug
    Bug iPhone
    bug report
  • 1050 Views
  • 3 replies
  • 0 likes

Soundhound to Spotify

Hello-I have a search history in Soundhound of about 600 songs. I just got a Spotify account. I'd like to transfer the entire search history from Soundhound to Spotify to create a Soundhound playlist. Obviously, I want to avoid having to go to every ...

  • Newbie
  • Hello-I have a search history in Soundhound of about 600 songs. I just got a Spotify account.  I'd like to transfer the entire search history from Soundhound to Spotify to create a Soundhound pl...
  • 564 Views
  • 0 replies
  • 1 likes
  • 564 Views
  • 0 replies
  • 1 likes

Spotify very slow to open on iOS 9

Spotify has been extremely slow to open (startup) on my iPod (5th gen, running iOS 9.0.2) for a while now. It takes easily 15-20 seconds from I click on the spotify icon until it opens properly and I get the menu. And all the while it just displays t...

  • Casual Listener
  • Spotify has been extremely slow to open (startup) on my iPod (5th gen, running iOS 9.0.2) for a while now.   It takes easily 15-20 seconds from I click on the spotify icon until it opens prope...
  • pwnsauce
  • Newbie
  • 1092 Views
  • 1 replies
  • 4 likes
  • 1092 Views
  • 1 replies
  • 4 likes

Premium Not Working

I recently bought premium with my iphone and the order went through got an email etc. problem is my account still says free and I cannot access any premium things i've tried logging out and in as well as reinstalling the app I don't know what to do

  • Casual Listener
  • I recently bought premium with my iphone and the order went through got an email etc. problem is my account still says free and I cannot access any premium things i've tried logging out and in as wel...
  • Dogoa1
  • Newbie
  • 338 Views
  • 3 replies
  • 0 likes
  • 338 Views
  • 3 replies
  • 0 likes

Missing Songs in My Music

So, last night I accidentally deleted the app from my phone. No big deal, I figured it meant I'd have to redownload everything to my phone, which is a hassle, but whatever, I can manage. However, when I looked at my music after getting the app again,...

  • Newbie
  • So, last night I accidentally deleted the app from my phone. No big deal, I figured it meant I'd have to redownload everything to my phone, which is a hassle, but whatever, I can manage. However, whe...
  • 175 Views
  • 0 replies
  • 0 likes
  • 175 Views
  • 0 replies
  • 0 likes

Can see 'Devices available' on ipad but not on iphone

Hi - I have spotify running on both my iphone and my ipad, i am attempting to stream things on my chromecast. However, whilst on the ipad I get a 'devices available' option, on the iphone I do not. As an illustration, taking the following set of inst...

  • Casual Listener
  • Hi - I have spotify running on both my iphone and my ipad, i am attempting to stream things on my chromecast. However, whilst on the ipad I get a 'devices available' option, on the iphone I do not. A...
  • 185 Views
  • 0 replies
  • 0 likes
  • 185 Views
  • 0 replies
  • 0 likes

Problem with the Browse section

Hello. Excuse me for the mistakes I'm french. Here is my problem, since this morning I do not have access to the Browse section in Spotify on ios. he said: "An error has occurred. Retry". I delete and reinstall Spotify. But the problem remains. I hav...

  • Newbie
  • Hello. Excuse me for the mistakes I'm french. Here is my problem, since this morning I do not have access to the Browse section in Spotify on ios. he said: "An error has occurred. Retry". I delete an...
  • 219 Views
  • 0 replies
  • 3 likes
  • 219 Views
  • 0 replies
  • 3 likes

Solved!! I cannot turn shuffle off my spotify Phone app

I am a premium spotify user and I still cannot turn shuffle off of my iPhone app!!!!!grrrr.

  • Newbie
  • I am a premium spotify user and I still cannot turn shuffle off of my iPhone app!!!!!grrrr.
  • 1186487558
  • Newbie
  • 431 Views
  • 2 replies
  • 0 likes
  • 431 Views
  • 2 replies
  • 0 likes

New release notifications not showing up

Hi there! My issue seems simple enough to describe, I'm not getting any notifications when a new album is released. Let's take Armin van Buuren as an example, since he's releasing lots of albums - every week, in essence - due to his "A State of Tranc...

  • Newbie
  •   Hi there!   My issue seems simple enough to describe, I'm not getting any notifications when a new album is released. Let's take Armin van Buuren as an example, since he's releasing lo...
  • 456 Views
  • 0 replies
  • 1 likes
  • 456 Views
  • 0 replies
  • 1 likes

Playlists/stations

Hi i am new to spotify and am new to the spotify comunityI use the spotify app on my iphone using voiceover because i am totally blindI have to questions about the app 1 can you add artists to a playlist or is it just songsThe second question is can ...

  • Casual Listener
  • Hi i am new to spotify and am new to the spotify comunity I use the spotify app on my iphone using voiceover because i am totally blind I have to questions about the app 1 can you add artists to a ...
  • 165 Views
  • 0 replies
  • 0 likes
  • 165 Views
  • 0 replies
  • 0 likes

Disactivate Spotify

How to I delete my spotify so it will stop charging me monthly?

  • Newbie
  • How to I delete my spotify so it will stop charging me monthly?
  • GiPeSa
  • Casual Listener
  • 282 Views
  • 1 replies
  • 0 likes
  • 282 Views
  • 1 replies
  • 0 likes

No sound while streaming to AppleTV from iPad

Hi all, since I updated to 4.6.0 streaming from iPad Mini to the AppleTV (OS 7.2) is not working correctly - no sound but the stream is being transmitted because the box is showing the cover of the singles. Streaming from iPhone to the box with versi...

  • Visitor
  • Hi all,   since I updated to 4.6.0 streaming from iPad Mini to the AppleTV (OS 7.2) is not working correctly - no sound but the stream is being transmitted because the box is showing the cover...
  • 325 Views
  • 0 replies
  • 0 likes
  • 325 Views
  • 0 replies
  • 0 likes

Help Pleeease ... Runkeeper and Spotify

Runkeeper will not allow me to log into Spotify despite using the right username and password???I am following all the correct steps using the right logins but it is just not happening? Am I doing something wrong? PLEASE HELP Thank you so much in adv...

  • Casual Listener
  • Runkeeper will not allow me to log into Spotify despite using the right username and password??? I am following all the correct steps using the right logins but it is just not happening?  Am I...
  • nielstamara
  • Newbie
  • 839 Views
  • 5 replies
  • 0 likes
  • 839 Views
  • 5 replies
  • 0 likes

Spotify to Facebook??

I've tried to connect Spotify to Facebook but it doesn't work!!!! How to do? Om någon svensk finns här skulle jag bli asglad om du kunde hjälpa mig

  • Newbie
  • I've tried to connect Spotify to Facebook but it doesn't work!!!! How to do?    Om någon svensk finns här skulle jag bli asglad om du kunde hjälpa mig😩
  • user-removed
  • Not applicable
  • 212 Views
  • 1 replies
  • 0 likes
  • 212 Views
  • 1 replies
  • 0 likes

HACKER

Im trying to play my music but some computer logs on to the same account with a wierd name in all caps like the one on my acct was called LAWNMEAL i have know idea what or why they did this but they would play random songs and skip what i wanted to l...

  • Casual Listener
  • Im trying to play my music but some computer logs on to the same account with a wierd name in all caps like the one on my acct was called LAWNMEAL i have know idea what or why they did this but they ...
  • user-removed
  • Not applicable
  • 231 Views
  • 1 replies
  • 0 likes
  • 231 Views
  • 1 replies
  • 0 likes

Auto-lock setting on iPhone

Since 4 days ago, everytime my iPhone goes black, the music stops. This was never an issue before. And while music is playing, everytime I open another app, spotify app closes. This also was not an issue before. When I emailed a customer service abou...

  • Casual Listener
  • Since 4 days ago, everytime my iPhone goes black, the music stops. This was never an issue before. And while music is playing, everytime I open another app, spotify app closes. This also was not a...
  • koalapeck
  • Casual Listener
  • 4522 Views
  • 10 replies
  • 0 likes
  • 4522 Views
  • 10 replies
  • 0 likes

[All Platforms][Playlists] Cannot sync computer files to iPhone playlists

I've been trying to solve this problem and I've tried everything and I can't fix it. Here's my issue: I have playlists made that involve both songs I have been able to find on Spotify, and songs that aren't on Spotify but that are from my computer (i...

  • Casual Listener
  • I've been trying to solve this problem and I've tried everything and I can't fix it. Here's my issue: I have playlists made that involve both songs I have been able to find on Spotify, and songs that...
  • MikeATL
  • Casual Listener
  • 610 Views
  • 1 replies
  • 2 likes
  • All Platforms
    Playlists
  • 610 Views
  • 1 replies
  • 2 likes