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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 64446 Views
  • 16 replies
  • 37 likes
  • 64446 Views
  • 16 replies
  • 37 likes

Cant save all my music atone offline?!

Hey i was wondering, am i allowed to save all my music offline at once?I just got premium again so im trying to re save all my music but its only allowing me to save the music offline if its from a playlist that i made or if its from a album that i s...

  • Music Fan
  • Hey i was wondering, am i allowed to save all my music offline at once? I just got premium again so im trying to re save all my music but its only allowing me to save the music offline if its from a...
  • user-removed
  • Not applicable
  • 373 Views
  • 3 replies
  • 0 likes
  • 373 Views
  • 3 replies
  • 0 likes

I can't watch shows on my phone

For some reason when I go to Spotify on my phone the shows option in the tab section doesn't appear. I deleted the app, updated my phone. Does anyone know why?

  • Newbie
  • For some reason when I go to Spotify on my phone the shows option in the tab section doesn't appear. I deleted the app, updated my phone. Does anyone know why?
  • user-removed
  • Not applicable
  • 285 Views
  • 1 replies
  • 0 likes
  • 285 Views
  • 1 replies
  • 0 likes

No sound with earphones and bluetooth

I have reinstalled the app and playing Spotify with My iPhone 6. There is no sound only the iPhone speakers, very strange. No sound on Bluetooth speakers and no sound in my headphones. just a annoying buzz- sound...and there is sound when i play musi...

  • Newbie
  • I have reinstalled the  app and playing Spotify with My iPhone 6. There is no sound only the iPhone speakers, very strange. No sound on Bluetooth speakers and no sound in my headphones. just a a...
  • mrmonkeymonkey
  • Newbie
  • 483 Views
  • 1 replies
  • 1 likes
  • 483 Views
  • 1 replies
  • 1 likes

Account doesn't work on iOS

i only used spotify on my iPad for a while, then my boyfriend logged into on his iPhone, after a while it started connecting really slowly on my iPad, now it won't even log in and the same thing is happening on my new iPhone

  • Newbie
  • i only used spotify on my iPad for a while, then my boyfriend logged into on his iPhone, after a while it started connecting really slowly on my iPad, now it won't even log in and the same thing is h...
  • user-removed
  • Not applicable
  • 203 Views
  • 1 replies
  • 0 likes
  • 203 Views
  • 1 replies
  • 0 likes

Solved!! Can't make songs available offline

I have premium, but when I flip the available offline switch nothing happens. I have a lot downloaded already, but can't get more. I have 5.7 gigs of available space on my iPhone 6+. Just downloaded the update and the problem persists. I have very li...

  • Newbie
  • I have premium, but when I flip the available offline switch nothing happens. I have a lot downloaded already, but can't get more. I have 5.7 gigs of available space on my iPhone 6+. Just downloaded ...
  • user-removed
  • Not applicable
  • 339 Views
  • 1 replies
  • 0 likes
  • 339 Views
  • 1 replies
  • 0 likes

New song

Why there isn't new music?or some song that I need?

  • Casual Listener
  • Why there isn't new music?or some song that I need?
  • user-removed
  • Not applicable
  • 324 Views
  • 3 replies
  • 0 likes
  • 324 Views
  • 3 replies
  • 0 likes

Solved!! Spotify first screen on fresh launch

My phone is running iOS 8.4.1 and whenever I open spotify from a closed state it will default to the just now screen instead of where I previously was. My friends iPhone running 8.x.x always open to previous page. I never use just now and would rathe...

  • Casual Listener
  • My phone is running iOS 8.4.1 and whenever I open spotify from a closed state it will default to the just now screen instead of where I previously was. My friends iPhone running 8.x.x always open to ...
  • ZEEN0j
  • Casual Listener
  • 511 Views
  • 2 replies
  • 0 likes
  • 511 Views
  • 2 replies
  • 0 likes

iphone 4S - Can't login - Acct already exists

Just downloaded the Spotify app on my old iphone 4S. When I tried to log in with my existing account it won't let me and gives me the message: Login Failed. You've already created an account with this e-mail address. Note that I was not trying to cre...

  • Newbie
  • Just downloaded the Spotify app on my old iphone 4S.  When I tried to log in with my existing account it won't let me and gives me the message: Login Failed. You've already created an account wi...
  • Jbrehaut
  • Casual Listener
  • 604 Views
  • 2 replies
  • 0 likes
  • 604 Views
  • 2 replies
  • 0 likes

Solved!! Lost Spotify app

Tried to download 2015 music today and have lost Spotify app, though outline of app iis still there on iPad. Just says downloading . Tried to update app. Still nothing. Can anyone help please?

  • Casual Listener
  • Tried to download 2015 music today and have lost Spotify app, though outline of app iis still there on iPad. Just says downloading . Tried to update app. Still nothing. Can anyone help please?
  • jmscaife
  • Casual Listener
  • 450 Views
  • 2 replies
  • 0 likes
  • 450 Views
  • 2 replies
  • 0 likes

Account

I upgraded from "Free" to "Premium" using the Student Discount payment option. My account was charged 3 times, and I am still on the "Free" subscription instead of "Premium". How do I get my accounnt from "Free" to "Premium" and will I be charged aga...

  • Casual Listener
  • I upgraded from "Free" to "Premium" using the Student Discount payment option. My account was charged 3 times, and I am still on the "Free" subscription instead of "Premium". How do I get my accounnt...
  • user-removed
  • Not applicable
  • 289 Views
  • 1 replies
  • 0 likes
  • 289 Views
  • 1 replies
  • 0 likes

App blocked by keyboard

Hi guys!I've got a little bug: if i start the Spotify-App in my iPhone 5S iOS 9.2 while my PlayStation 4 is playing Spotify and the notice about that appears, but in same time the keyboard pops up and blocks the buttons on the notice. I can't use the...

  • Newbie
  • Hi guys! I've got a little bug: if i start the Spotify-App in my iPhone 5S iOS 9.2 while my PlayStation 4 is playing Spotify and the notice about that appears, but in same time the keyboard pops up ...
  • 164 Views
  • 0 replies
  • 0 likes
  • 164 Views
  • 0 replies
  • 0 likes

App looks different on iOS

Hi everyone! I have a problem with my spotify. The design changed when i accidentally deleted the app and downloaded it again. It now looks like a very downgraded version compared to the normal much more beautiful looking version. This is really anno...

  • Regular
  • Hi everyone! I have a problem with my spotify. The design changed when i accidentally deleted the app and downloaded it again. It now looks like a very downgraded version compared to the normal much ...
  • AliAziz424
  • Regular
  • 448 Views
  • 8 replies
  • 0 likes
  • 448 Views
  • 8 replies
  • 0 likes

Playing Playlist With Clean Random Songs?

I have a free account & understand that my playlist can only shuffle. With that said is there away to stop the random songs that it plays between songs on my playlist? If that can't not be stopped without paying is there any guarente that the randoml...

  • Newbie
  • I have a free account & understand that my playlist can only shuffle.  With that said is there away to stop the random songs that it plays between songs on my playlist?  If that can't n...
  • 189 Views
  • 0 replies
  • 0 likes
  • 189 Views
  • 0 replies
  • 0 likes

spotify on ios 9.2 - problem of identification on app.

Hello, With the account spotify premium on Bouygues telecom, i arrive to connect with my id and password on safari but i have the following message on the app: "connexion impossible- identifiant ou mot de passe inconnu - avez-vous un compte spotify? ...

  • Newbie
  • Hello,   With the account spotify premium on Bouygues telecom, i arrive to connect with my id and password on safari but i have the following message on the app: "connexion impossible- identif...
  • 194 Views
  • 0 replies
  • 0 likes
  • 194 Views
  • 0 replies
  • 0 likes

Genre list discrepancy between iphone and desktop--Kids genre has disappeared!

For some reason, there is one slight but important difference between the genres offered in the Browse section on my phone versus on my desktop. On my phone, I do not have the "Kids" genre. But I do have it on my desktop. The only other difference be...

  • Newbie
  • For some reason, there is one slight but important difference between the genres offered in the Browse section on my phone versus on my desktop. On my phone, I do not have the "Kids" genre. But I do ...
  • 274 Views
  • 0 replies
  • 1 likes
  • 274 Views
  • 0 replies
  • 1 likes

App is incredibly slow on iPhone 4 iOS7

After reinstalling the app several times it's still incredibly slow on my iPhone 4. the bootprocess, searching, selecting songs etc. everything takes several seconds. opening the app and playing the last played song takes up to 1 and half minutes! re...

  • Casual Listener
  • After reinstalling the app several times it's still incredibly slow on my iPhone 4. the bootprocess, searching, selecting songs etc. everything takes several seconds. opening the app and playing the ...
  • kunstlump
  • Casual Listener
  • 366 Views
  • 1 replies
  • 0 likes
  • 366 Views
  • 1 replies
  • 0 likes

Local Files not showing up on iphone

On my computer, I synced all my songs into to local files on my spotify app, however they do not show up on my phone's app. It simply says 0 songs.

  • Casual Listener
  • On my computer, I synced all my songs into to local files on my spotify app, however they do not show up on my phone's app. It simply says 0 songs.
  • user-removed
  • Not applicable
  • 708 Views
  • 1 replies
  • 0 likes
  • 708 Views
  • 1 replies
  • 0 likes

Spotify does not work on Bluesound anymore.

Spotify does not work on Bluesound anymore. Last update gave big problems.I still pay for Spotify but it just don't work om my iPad bluesound app.

  • Casual Listener
  • Spotify does not work on Bluesound anymore. Last update gave big problems. I still pay for Spotify but it just don't work om my iPad bluesound app.
  • wicksi8
  • Music Fan
  • 690 Views
  • 1 replies
  • 0 likes
  • 690 Views
  • 1 replies
  • 0 likes