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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 62999 Views
  • 16 replies
  • 37 likes
  • 62999 Views
  • 16 replies
  • 37 likes

Solved!! Spotify app not opening after 3.3.0 update

Hello,Today I updated to Spotify 3.3.0 on iPhone 4S with iOS 7.1.2.Spotify app does not even open. I deleted and re-installed it but it still does not work.Thanks for help.Nedim

  • Visitor
  • Hello, Today I updated to Spotify 3.3.0 on iPhone 4S with iOS 7.1.2. Spotify app does not even open. I deleted and re-installed it but it still does not work. Thanks for help. Nedim   ...
  • Pricilla
  • Spotify
  • 1527 Views
  • 16 replies
  • 0 likes
  • 1527 Views
  • 16 replies
  • 0 likes

Can't add new tracks to existing playlists.

Hi,I have spotify on my iPhone 5, premium membership, up u til the last week or so all has worked fine but now I can't add any tracks to existing playlists. I can create a new playlist but once it's created I can't put any new tracks on it.I have the...

  • Casual Listener
  • Hi, I have spotify on my iPhone 5, premium membership, up u til the last week or so all has worked fine but now I can't add any tracks to existing playlists. I can create a new playlist but once it'...
  • 364 Views
  • 0 replies
  • 0 likes
  • Playlist problem
  • 364 Views
  • 0 replies
  • 0 likes

Revert to old layout

How can I revert from beta back to the version I had before, without the "now, moments, running"?

  • Newbie
  • How can I revert from beta back to the version I had before, without the "now, moments, running"?
  • 370 Views
  • 0 replies
  • 0 likes
  • 370 Views
  • 0 replies
  • 0 likes

AIrplay and latest update do not work

Once the screen is locked spotify stops playing. This is ridiculous. I'm done with Spotify after this month. Almost every other update BREAKS SOMETHING in the app that previously worked.

  • Casual Listener
  • Once the screen is locked spotify stops playing. This is ridiculous. I'm done with Spotify after this month. Almost every other update BREAKS SOMETHING in the app that previously worked. 
  • 232 Views
  • 0 replies
  • 0 likes
  • 232 Views
  • 0 replies
  • 0 likes

Offerta premium a 0.99 centesimi per tre mesi

Non mi risulta più attiva la promozione che ho fatto per tre mesi con premium a 0.99 centesimi. Come è possibile? Riprovo a farla d mi dice già attiva ma a me non funziona. Cosa posso fare?Grazie a tuttiiii

  • Newbie
  • Non mi risulta più attiva la promozione che ho fatto per tre mesi con premium a 0.99 centesimi. Come è possibile? Riprovo a farla d mi dice già attiva ma a me non funziona. Cosa posso fare? Grazie a...
  • 313 Views
  • 0 replies
  • 0 likes
  • 313 Views
  • 0 replies
  • 0 likes

Typical Streaming cache length when entering "no service" on mobile device

When you are streaming spotify radio over your mobile data while driving and travel into "no signal" area, how long of a cache is built up? I intentionally headed deeper into a T-Mobile dead spot and was expecting the song to stop within a minute or ...

  • Newbie
  • When you are streaming spotify radio over your mobile data while driving and travel into "no signal" area, how long of a cache is built up? I intentionally headed deeper into a T-Mobile dead spot and...
  • 207 Views
  • 0 replies
  • 0 likes
  • 207 Views
  • 0 replies
  • 0 likes

AirPlay speaker missing on iPad

On iPad AirPlay icon is present but speaker is not showing up. This was not and issue two weeks ago, but not I cannot fine the speaker via iPad, however other devices can find the source. Any help would be greatly appreciated.

  • Regular
  • On iPad AirPlay icon is present but speaker is not showing up. This was not and issue two weeks ago, but not I cannot fine the speaker via iPad, however other devices can find the source. Any help wo...
  • spkno
  • Regular
  • 2390 Views
  • 5 replies
  • 0 likes
  • 2390 Views
  • 5 replies
  • 0 likes

Spotify Abroad Problem

I can't log in because it says that i have 14 days outside the country i am.. But my spotify is premium.. I log in with facebook.. I tried reinstaling the app.. But i get the same log in error.. Can anybody help?

  • Casual Listener
  • I can't log in because it says that i have 14 days outside the country i am.. But my spotify is premium.. I log in with facebook.. I tried reinstaling the app.. But i get the same log in error.. Can ...
  • MattSuda
  • Spotify Star
  • 291 Views
  • 2 replies
  • 0 likes
  • 291 Views
  • 2 replies
  • 0 likes

IOS - Error - Playlists on desktop not showing up in mobile app

Hi,I've upgraded to the latest ios app and have lost all the playlists I have on my desktop. DescriptionPlaylists on my desktop (mac) do not show up on my mobile app (ios) A more detailed description, using numbered steps1. I have done a clean reinst...

  • Casual Listener
  • Hi, I've upgraded to the latest ios app and have lost all the playlists I have on my desktop.   Description Playlists on my desktop (mac) do not show up on my mobile app (ios)   A mor...
  • atleykins
  • Newbie
  • 405 Views
  • 3 replies
  • 0 likes
  • 405 Views
  • 3 replies
  • 0 likes

I just bought premium and it still says free on my app

I just bought premium and it still says free i untinstalled i logged out i did everything and its still not working

  • Newbie
  • I just bought premium and it still says free i untinstalled i logged out i did everything and its still not working
  • Tobi_asdf
  • Casual Listener
  • 406 Views
  • 4 replies
  • 0 likes
  • 406 Views
  • 4 replies
  • 0 likes

Impossible de acheter

J'arrive pas a payer mon spotify premium

  • Newbie
  • J'arrive pas a payer mon spotify premium ✌️😔
  • Erkan_Yılmaz
  • Community Legend
  • 255 Views
  • 1 replies
  • 0 likes
  • 255 Views
  • 1 replies
  • 0 likes

Solved!! Spotify premium on ps4

Hello if I purchase spotify premium on PS4 will I be able to use it on my other devices as well? Reason I am asking this is because premium is cheaper on the PS4 for me. 9.99SGD instead of 9.99USD

  • Newbie
  • Hello if I purchase spotify premium on PS4 will I be able to use it on my other devices as well?   Reason I am asking this is because premium is cheaper on the PS4 for me. 9.99SGD instead of 9...
  • mapuya19
  • Community Legend
  • 329 Views
  • 1 replies
  • 0 likes
  • 329 Views
  • 1 replies
  • 0 likes

Spotify on iphone not syncing

Hey.Ever since I updated the Spotify app it does not seem to sync with the desktop app. I have created palylists on my desktop that do not appear on my phone anymore. And when i add songs to old playlists on desktop, they do not appear on the phone a...

  • Newbie
  • Hey. Ever since I updated the Spotify app it does not seem to sync with the desktop app. I have created palylists on my desktop that do not appear on my phone anymore. And when i add songs to old pl...
  • 227 Views
  • 0 replies
  • 0 likes
  • 227 Views
  • 0 replies
  • 0 likes

Whenever I click the free 7 day premium trial it loads a little and says oops something went wrong

Whenever I click the free 7 day trial for premium it says oops something went wrong lets try that again. It's driving me crazy because I'd like to get rid of suggested songs in playlists. Is there a way I can get premium, or stop suggested songs from...

  • Newbie
  • Whenever I click the free 7 day trial for premium it says oops something went wrong lets try that again. It's driving me crazy because I'd like to get rid of suggested songs in playlists. Is there a ...
  • MattSuda
  • Spotify Star
  • 274 Views
  • 1 replies
  • 0 likes
  • 274 Views
  • 1 replies
  • 0 likes

Delete functionality update

You have to go directly to the song in a playlist to delete it. The search playlist display should allow delete too

  • Newbie
  • You have to go directly to the song in a playlist to delete it. The search playlist display should allow delete too
  • MattSuda
  • Spotify Star
  • 205 Views
  • 1 replies
  • 0 likes
  • 205 Views
  • 1 replies
  • 0 likes

Solved!! Available Offline switch not available on some playlists

Not sure if anyone else is having this issue, but on some playlists (Spotify's Global Top...for example) the Available Offline switch is not available, nor is the ability to "follow" the playlist. I thought we could listen to any track and any playli...

  • Casual Listener
  • Not sure if anyone else is having this issue, but on some playlists (Spotify's Global Top...for example) the Available Offline switch is not available, nor is the ability to "follow" the playlist. I ...
  • MattSuda
  • Spotify Star
  • 464 Views
  • 1 replies
  • 0 likes
  • 464 Views
  • 1 replies
  • 0 likes

Remove my email !

I'm tired of being spammed by you darn people !!!!

  • Visitor
  • I'm tired of being spammed by you darn people !!!!
  • MattSuda
  • Spotify Star
  • 344 Views
  • 3 replies
  • 1 likes
  • 344 Views
  • 3 replies
  • 1 likes

Solved!! Where is the spotify CONNECT button after 3.3.0 update?

Hey, I only want to know where the spotify connect button went after the 3.3.0.1640 update for iOS on my iPhone. That's all I wanna know and I can't find it anywhere...I did follow the instructions here: https://support.spotify.com/us/learn-more/guid...

no connect button anywhere
  • Casual Listener
  • Hey,   I only want to know where the spotify connect button went after the 3.3.0.1640 update for iOS on my iPhone. That's all I wanna know and I can't find it anywhere... I did follow the ins...
  • MattSuda
  • Spotify Star
  • 2336 Views
  • 2 replies
  • 0 likes
  • 2336 Views
  • 2 replies
  • 0 likes

iphone app censoring songs

Why does the iapp censor songs whereas on my computer i can listen to the uncensored version?

  • Casual Listener
  • Why does the iapp censor songs whereas on my computer i can listen to the uncensored version?
  • MattSuda
  • Spotify Star
  • 296 Views
  • 1 replies
  • 0 likes
  • 296 Views
  • 1 replies
  • 0 likes