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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 69627 Views
  • 16 replies
  • 37 likes
  • 69627 Views
  • 16 replies
  • 37 likes

Certain local files not syncing while others are

I am running on OS X 10.9.5 and iOS 8.3.Desktop Spotify is on version 1.0.7 and iOS Spotify is on version 3.3.0.I am a Premium subscriber.I am not even close to the 3,333 local file sync limit.I have plenty of space on my iPhone.When trying to sync l...

  • Newbie
  • I am running on OS X 10.9.5 and iOS 8.3. Desktop Spotify is on version 1.0.7 and iOS Spotify is on version 3.3.0. I am a Premium subscriber. I am not even close to the 3,333 local file sync limit....
  • L8on
  • Casual Listener
  • 698 Views
  • 1 replies
  • 0 likes
  • apple
    iOS
    local files
    Mac
  • 698 Views
  • 1 replies
  • 0 likes

Local Files Problem - iPhone 6

I have followed multiple youtube tutorials and read various posts on this website but still can not get my local files to sync to my iPhone 6. I am aware that their is no longer a 'devices' tab but, I know my desktop application and mobile applicatio...

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  • Newbie
  • I have followed multiple youtube tutorials and read various posts on this website but still can not get my local files to sync to my iPhone 6. I am aware that their is no longer a 'devices' tab but, ...
  • L8on
  • Casual Listener
  • 920 Views
  • 1 replies
  • 0 likes
  • Local files for Spotify Mobile
  • 920 Views
  • 1 replies
  • 0 likes

iPhone disconnects from WiFi when Spotify app is open

Hi there, every time when I open the spotify app on my iPhone 6 in order to sync offline-playlists, the iphone will disconnect from my Wifi and thus prevent to download offline-playlists. Any suggestions? Thanks in advance!

  • Newbie
  • Hi there,   every time when I open the spotify app on my iPhone 6 in order to sync offline-playlists, the iphone will disconnect from my Wifi and thus prevent to download offline-playlists. ...
  • TEDavis-154
  • Newbie
  • 871 Views
  • 1 replies
  • 2 likes
  • 871 Views
  • 1 replies
  • 2 likes

Login Failed

Just upgraded to spotify premium, happy to have it but I can't login on my Iphone. I can login on my PC web browser and my IOS safari web browser. I don't understand why but I just can't login on my IOS Spotify app, It gives me the message Login fail...

  • Newbie
  • Just upgraded to spotify premium, happy to have it but I can't login on my Iphone.  I can login on my PC web browser and my IOS safari web browser.  I don't understand why but I just can't ...
  • LordRollin
  • Community Legend
  • 440 Views
  • 1 replies
  • 0 likes
  • 440 Views
  • 1 replies
  • 0 likes

Synced songs disappear from iPhone

On multiple occasions, I've synced music I own from CD Purchases, ripped to iTunes, to my Spotify account on my iPhone. At the time of sync, things seem fine. I am able to listen to the music from my iPhone. As soon as I disconnect from the PC, all t...

  • Newbie
  • On multiple occasions, I've synced music I own from CD Purchases, ripped to iTunes, to my Spotify account on my iPhone.  At the time of sync, things seem fine.  I am able to listen to the m...
  • 285 Views
  • 0 replies
  • 0 likes
  • 285 Views
  • 0 replies
  • 0 likes

Solved!! Duplicate music in my phone

When I create a playlist with music from "my music"(wich are already in my phone's memory, as in "avaliable offline"), does it save thoses songs again in my phone, like, do i have the song two times?

  • Newbie
  • When I create a playlist with music from "my music"(wich are already in my phone's memory, as in "avaliable offline"), does it save thoses songs again in my phone, like, do i have the song two times?
  • MattSuda
  • Spotify Star
  • 440 Views
  • 1 replies
  • 0 likes
  • 440 Views
  • 1 replies
  • 0 likes

Background App Refresh?

I'm not even sure this is a background app refresh issue but here it is. I have the latest version of spotify (3.4.0) running on the latest iOS version on an iPhone 5S. This has been an issue for quite a while now. If I stop using the app for a while...

  • Newbie
  • I'm not even sure this is a background app refresh issue but here it is. I have the latest version of spotify (3.4.0) running on the latest iOS version on an iPhone 5S. This has been an issue for qui...
  • MattSuda
  • Spotify Star
  • 1320 Views
  • 1 replies
  • 0 likes
  • 1320 Views
  • 1 replies
  • 0 likes

2 month free trial cancelation

I have almost used up the 2 months free trial and i would like to cancel it before i get charged for it, can anyone help me please?

  • Casual Listener
  • I have almost used up the 2 months free trial and i would like to cancel it before i get charged for it, can anyone help me please?
  • LordRollin
  • Community Legend
  • 378 Views
  • 3 replies
  • 0 likes
  • 378 Views
  • 3 replies
  • 0 likes

Spotify Running Issue

I've had Spotify premium for about a year now on my iPod Touch. I've heard about the Spotify Running app, and have had different updates come up for it. But the feature hasn't been implemented to the app on my iPod yet. I'm curious if maybe it is bec...

  • Casual Listener
  • I've had Spotify premium for about a year now on my iPod Touch. I've heard about the Spotify Running app, and have had different updates come up for it. But the feature hasn't been implemented to the...
  • 265 Views
  • 0 replies
  • 0 likes
  • 265 Views
  • 0 replies
  • 0 likes

Playlist

Como reproducir toda playlist desde tv sin aprepatar un play cada una

  • Newbie
  • Como reproducir toda playlist desde tv sin aprepatar un play cada una
  • 266 Views
  • 0 replies
  • 0 likes
  • 266 Views
  • 0 replies
  • 0 likes

Solved!! Sort function for Iphone??

I was so glad today when I received the latest update containing the function to sort playlists only to find out it only applied to Ipad. Why is it so hard to get this function for Iphone? Has anybody heard of when the sorting function will be releas...

  • Newbie
  • I was so glad today when I received the latest update containing the function to sort playlists only to find out it only applied to Ipad.   Why is it so hard to get this function for Iphone?...
  • Aerdon
  • Casual Listener
  • 1402 Views
  • 9 replies
  • 5 likes
  • 1402 Views
  • 9 replies
  • 5 likes

Songs take too long to load

i changed from an iPhone 6s back to iPhone 4s and now the songs are taking forever to show up. I can see all my playlists fine but when I click onto them it loads for at least 15 min or freezes eventually. Please help.

  • Newbie
  • i changed from an iPhone 6s back to iPhone 4s and now the songs are taking forever to show up. I can see all my playlists fine but when I click onto them it loads for at least 15 min or freezes event...
  • 607 Views
  • 0 replies
  • 0 likes
  • 607 Views
  • 0 replies
  • 0 likes

Solved!! no album art in off-line mode with spotify app version 1.0.0.3251

I just upgraded my iphone spotify app to version 1.0.0.3251. With this version album art is not shown when listening in off-line mode. Extremely dissappointing, hoping this is just a bug and will be corrected soon. If not, how can i go back the the p...

  • Gig Goer
  • I just upgraded my iphone spotify app to version 1.0.0.3251.  With this version album art is not shown when listening in off-line mode.  Extremely dissappointing, hoping this is just a bug ...
  • Krampeju
  • Newbie
  • 18694 Views
  • 122 replies
  • 7 likes
  • 18694 Views
  • 122 replies
  • 7 likes

CarPlay and Calls

If i get a call on my iPhone 6 via CarPlay on my Pioneer SPH DA 120 Spotify mutes the music and the ringtone is ringing. When i pick up the call and want to talk spotify starts to play. This Bug is since the last spotify update.Another Bug since ever...

  • Casual Listener
  • If i get a call on my iPhone 6 via CarPlay on my Pioneer SPH DA 120 Spotify mutes the music and the ringtone is ringing. When i pick up the call and want to talk spotify starts to play. This Bug is s...
  • Dee_Dee
  • Regular
  • 1783 Views
  • 6 replies
  • 3 likes
  • 1783 Views
  • 6 replies
  • 3 likes

30 Day Free Trial

Is there a way that i can cancel the 30 day free trial, I cant see an option to cancel it

  • Newbie
  • Is there a way that i can cancel the 30 day free trial, I cant see an option to cancel it
  • MattSuda
  • Spotify Star
  • 326 Views
  • 1 replies
  • 0 likes
  • 326 Views
  • 1 replies
  • 0 likes

Battery and Time Status Bar - Please reinstate

HiCan you please return the Battery and Time status bar to visible status, it is unnecessary for these to be blocked. I am now unable to keep track of time whilst Spotify is in Now Playing mode. Thanks

  • Gig Goer
  • Hi Can you please return the Battery and Time status bar to visible status, it is unnecessary for these to be blocked.   I am now unable to keep track of time whilst Spotify is in Now Playi...
  • MattSuda
  • Spotify Star
  • 516 Views
  • 1 replies
  • 2 likes
  • 516 Views
  • 1 replies
  • 2 likes

Solved!! Sort titles by the newest iPhone

I want the newest songs at first in my playlists. Is that possible on the iPhone ?I just know that this works on a iPad

  • Newbie
  • I want the newest songs at first in my playlists. Is that possible on the iPhone ? I just know that this works on a iPad
  • MattSuda
  • Spotify Star
  • 708 Views
  • 3 replies
  • 0 likes
  • 708 Views
  • 3 replies
  • 0 likes

Solved!! Latest iPad version does not allow me to sort playlists anymore

On the iPad, I used to be able to sort my playlists by artist, title, etc. That capability no longer exists in the latest version. (Or, at least, I can't find it.) It looks like I would get the sorting capability back if I moved all the songs on my m...

  • Music Fan
  • On the iPad, I used to be able to sort my playlists by artist, title, etc.  That capability no longer exists in the latest version.  (Or, at least, I can't find it.)  It looks like I w...
  • MattSuda
  • Spotify Star
  • 2599 Views
  • 3 replies
  • 1 likes
  • 2599 Views
  • 3 replies
  • 1 likes

Solved!! What happend to the sort function?!

Latest version for iPad, what happend to the sort function? I have very big lists and I can't live without that function, I need to be able to sort the list descending. So my latest adds will end up in TOP, not bottom. I also need this function in my...

  • Regular
  • Latest version for iPad, what happend to the sort function?   I have very big lists and I can't live without that function, I need to be able to sort the list descending. So my latest adds...
  • MattSuda
  • Spotify Star
  • 1153 Views
  • 6 replies
  • 1 likes
  • 1153 Views
  • 6 replies
  • 1 likes