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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 62601 Views
  • 16 replies
  • 37 likes
  • 62601 Views
  • 16 replies
  • 37 likes

Superuser Contribution Spotify can't be downloaded onto an iWatch SE that has its own cell number

The Spotify app needs to be updated to allow for downloading directly to the new versions of iWatch that aren't paired with iPhones, such as the iWatch Se. If the watch has its own cell number it can't download apps from an iPhone, so there's no way ...

  • Casual Listener
  • The Spotify app needs to be updated to allow for downloading directly to the new versions of iWatch that aren't paired with iPhones, such as the iWatch Se. If the watch has its own cell number it can...
  • spitoon
  • Casual Listener
  • 1049 Views
  • 2 replies
  • 0 likes
  • 1049 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution App keeps opening a playlist link on safari when launched

Plan PremiumCountry. U.K.Device IPhone 11 ProOperating System iOS My Question or Issuesince yesteday when I tried to open a playlist someone shared on Instagram stories (it never opened in my app from safari but crashed) the app constantly opens a Sp...

  • Visitor
  • Plan Premium Country. U.K. Device IPhone 11 Pro Operating System iOS   My Question or Issue since yesteday when I tried to open a playlist someone shared on Instagram stories (it neve...
  • MaestroTyee
  • Newbie
  • 24419 Views
  • 15 replies
  • 1 likes
  • 24419 Views
  • 15 replies
  • 1 likes

Superuser Contribution Downloaded music dont work in offline mode

Hi, from a few days i have problem with downloaded music while the app is on offline mode. I did a clean reinstall with FAQ tutorial, logout on every device on spotify web and still it is not working. It might happen when I changed subscription from ...

  • Visitor
  • Hi, from a few days i have problem with downloaded music while the app is on offline mode. I did a clean reinstall with FAQ tutorial, logout on every device on spotify web and still it is not working...
  • AlejaR
  • Moderator
  • 197 Views
  • 1 replies
  • 0 likes
  • 197 Views
  • 1 replies
  • 0 likes

Superuser Contribution Sonos speakers not grouping anymore

I have 4 sonos speakers for years - two old "Sonos1" speakers and two new ones. I had two of the speakers grouped together and until yesterday I could select that grouping without any problem. The speaker grouping disappeared and I cannot group them ...

  • Visitor
  • I have 4 sonos speakers for years - two old "Sonos1" speakers and two new ones. I had two of the speakers grouped together and until yesterday I could select that grouping without any problem. The sp...
  • AlejaR
  • Moderator
  • 1033 Views
  • 1 replies
  • 0 likes
  • 1033 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Wrong Song Playing when clicking next song in Library/Playlists

PlanPremiumCountryCanadaDevice(iPhone 8, Dell Laptop)Operating System(iOS 13.1.1, Windows 10) My Question or IssueHi there. Everytime I try to play a song in my library by clicking the arrow for the next song in the playlist, I keep getting random in...

  • Casual Listener
  • Plan Premium Country Canada Device (iPhone 8, Dell Laptop) Operating System (iOS 13.1.1,  Windows 10)   My Question or Issue Hi there. Everytime I try to play a song in my library...
  • KennyZeeZee
  • Visitor
  • 17270 Views
  • 9 replies
  • 0 likes
  • 17270 Views
  • 9 replies
  • 0 likes

Superuser Contribution Crackling/bad quality when playing wireless via bluetooth, not wired

PlanPremium DeviceIphone 7Operating SystemiOS 12 My Question or Issue I got my Beats Studio 3's last week. Was hyped to workout without a cable again, but when I listen to my music there is this crackling/bad sound quality present when the bass hits....

  • Newbie
  •   Plan Premium  Device Iphone 7 Operating System iOS 12   My Question or Issue  I got my Beats Studio 3's last week. Was hyped to workout without a cable again, but when ...
  • lolgocryaboutit
  • Visitor
  • 9672 Views
  • 5 replies
  • 0 likes
  • 9672 Views
  • 5 replies
  • 0 likes

Hello

I have a new iPhone and when I download my Spotify app I can’t downloads songs

  • Visitor
  • I have a new iPhone and when I download my Spotify app I can’t downloads songs 
  • MateusM
  • Spotify Star
  • 234 Views
  • 1 replies
  • 0 likes
  • 234 Views
  • 1 replies
  • 0 likes

Solved!! can't see artist's info on the IPhone app

Hi guys, When I click on the artist's info link (usually placed at the bottom of each artist's page), I am directed to a black page (i.e., black screen) instead of seeing the full info about the artist.This is happening with all artists, while it use...

  • Regular
  • Hi guys,   When I click on the artist's info link (usually placed at the bottom of each artist's page), I am directed to a black page (i.e., black screen) instead of seeing the full info about...
  • Keef_
  • Regular
  • 1211 Views
  • 11 replies
  • 0 likes
  • 1211 Views
  • 11 replies
  • 0 likes

Superuser Contribution Earbud gesture bug while changing playback speed

PlanPremiumCountryGermanyDeviceiPhone 12Operating SystemiOS 16.1.2App Version8.7.94.551 My Question or IssueMy earbuds have gesture control. A single tap pauses and plays the current title. When I change the playback speed to any other than 1x this g...

  • Regular
  • Plan Premium Country Germany Device iPhone 12 Operating System iOS 16.1.2 App Version 8.7.94.551   My Question or Issue My earbuds have gesture control. A single tap pauses and plays...
  • Eni
  • Moderator
  • 477 Views
  • 3 replies
  • 0 likes
  • 477 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Playlist Title Disappearing

PlanPremiumCountryCanadaDeviceiPhone Xs My Question or IssueFor the past few months, whenever I have created a new playlist, the playlist title is sometimes missing from the "Your Library" tab of the Spotify app. For example, I create monthly playlis...

  • Casual Listener
  • Plan Premium Country Canada Device iPhone Xs   My Question or Issue For the past few months, whenever I have created a new playlist, the playlist title is sometimes missing from the "You...
  • Chrismix1
  • Visitor
  • 12837 Views
  • 12 replies
  • 0 likes
  • iOS
    Playlist Titles
  • 12837 Views
  • 12 replies
  • 0 likes

Superuser Contribution [iOS][Playlists] Adding albums to playlists

I find it quite annoying that in order to add an album to a playlist you have to individually do it instead of being able to add all the songs at once like you used to be able to do

  • Visitor
  • I find it quite annoying that in order to add an album to a playlist you have to individually do it instead of being able to add all the songs at once like you used to be able to do 
  • Eni
  • Moderator
  • 352 Views
  • 1 replies
  • 0 likes
  • iOS
    Playlists
  • 352 Views
  • 1 replies
  • 0 likes

Superuser Contribution Filters not displaying for songs

My filters have disappeared from playlists. I have completed the steps to clear the cache and uninstall but the issue is still persisting

  • Visitor
  • My filters have disappeared from playlists. I have completed the steps to clear the cache and uninstall but the issue is still persisting
  • kaworu_bloodpaw
  • Roadie
  • 335 Views
  • 2 replies
  • 1 likes
  • 335 Views
  • 2 replies
  • 1 likes

Superuser Contribution Entire listening session clearing suddenly

PlanPremiumDeviceiPhone 12Operating SystemiOS 12 My Question or IssueI have been using Spotify for years, and a strange problem has just started happening. I'm used to scrolling through the Next From: Liked Songs list during my listening session and ...

  • Casual Listener
  • Plan Premium Device iPhone 12 Operating System iOS 12   My Question or Issue I have been using Spotify for years, and a strange problem has just started happening. I'm used to scrolling ...
  • Lyubka
  • Moderator
  • 355 Views
  • 1 replies
  • 0 likes
  • Other
  • 355 Views
  • 1 replies
  • 0 likes

Superuser Contribution Downloads not visible on Apple Watch SE

PlanPremiumCountryUSA DeviceApple Watch SE My Question or IssueI just bought a new apple watch SE the other day. The watch and my phone are completely up to date and so is the spotify app. For some reason, on my watch, the app does not show "Downlaod...

  • Newbie
  • Plan Premium Country USA   Device Apple Watch SE   My Question or Issue I just bought a new apple watch SE the other day. The watch and my phone are completely up to date and so is...
  • Jules_brown92
  • Visitor
  • 9312 Views
  • 3 replies
  • 0 likes
  • 9312 Views
  • 3 replies
  • 0 likes

Superuser Contribution Share friend blend links are web player instead of open.spotify for mobile

Ie. in iMessage blend links don't show album cover or the play button but songs outside the blend playlist do

  • Visitor
  • Ie. in iMessage blend links don't show album cover or the play button but songs outside the blend playlist do
  • Eni
  • Moderator
  • 818 Views
  • 1 replies
  • 0 likes
  • 818 Views
  • 1 replies
  • 0 likes

New AirPods Pro do not connect to call while listening to spotify

PlanPremiumCountryGermanyDeviceIphoneMy Question or IssueWhen I receive and accept a call while listening to music on Spotify with the new AirPods Pro, the music stops but the AirPods do not connect to the call or only do so on one side and the perso...

  • Visitor
  • Plan Premium Country Germany Device Iphone My Question or Issue When I receive and accept a call while listening to music on Spotify with the new AirPods Pro, the music stops but the AirPods d...
  • ToolboxT
  • Roadie
  • 823 Views
  • 1 replies
  • 0 likes
  • 823 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution radio option on ios

hey . i just bought today the iphone 14 pro max , and decided to try spotify.for some wierd reason , i cant find the "radion button" whenever i click the 3 dots... this option works on my PC and i cant find it on my phone

  • Casual Listener
  • hey . i just bought today the iphone 14 pro max , and decided to try spotify. for some wierd reason , i cant find the "radion button" whenever i click the 3 dots... this option works on my PC and ...
  • Eni
  • Moderator
  • 498 Views
  • 2 replies
  • 0 likes
  • 498 Views
  • 2 replies
  • 0 likes

Assinatura gratuita

Paguei mas ainda passa propaganda e fala que assinatura gratuita. Paguei 19,90

  • Visitor
  • Paguei mas ainda passa propaganda e fala que assinatura gratuita. Paguei 19,90
  • Bittencourt
  • Spotify Star
  • 164 Views
  • 1 replies
  • 0 likes
  • 164 Views
  • 1 replies
  • 0 likes

Superuser Contribution When using Connect I can't turn on/off Canvas

DeviceiPhone XrOperating SystemiOS 16.2 My Question or IssueWhen playing over Spotify Connect I want to be able to turn on and off Canvas, but since it's within the Playback settings which are completely inaccessible when using Connect I can't. I und...

  • Music Fan
  • Device iPhone Xr Operating System iOS 16.2   My Question or Issue When playing over Spotify Connect I want to be able to turn on and off Canvas, but since it's within the Playback settings...
  • Dian
  • Spotify Legend
  • 359 Views
  • 1 replies
  • 0 likes
  • 359 Views
  • 1 replies
  • 0 likes