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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 52484 Views
  • 16 replies
  • 36 likes
  • 52484 Views
  • 16 replies
  • 36 likes

Finding songs and artists

I am an Spotify Premium user of the spanish version. Since I updated the last version of Spotify on my iphone there is no way to find where the search bar for new music is. I have access to my playlist, to explore, radio, to "your music" and preferen...

  • Newbie
  • I am an Spotify Premium user of the spanish version. Since I updated the last version of Spotify on my iphone there is no way to find where the search bar for new music is.  I have access to m...
  • yuk
  • Casual Listener
  • 410 Views
  • 4 replies
  • 0 likes
  • 410 Views
  • 4 replies
  • 0 likes

Solved!! How to sync local files to iPhone if not connected to same WiFi as laptop?

At my university, there is a separate WiFi network for the computers and for mobile devices. I have some local files I want to sync to my iPhone, but I can't connect to the same network to do so. Is there any other way to sync local files from my des...

  • Casual Listener
  • At my university, there is a separate WiFi network for the computers and for mobile devices.   I have some local files I want to sync to my iPhone, but I can't connect to the same network to...
  • AxCn1995
  • Casual Listener
  • 821 Views
  • 2 replies
  • 0 likes
  • 821 Views
  • 2 replies
  • 0 likes

Updated Spotify and have now lost all my playlists, please help

Hey All, I have tried the search function and have been unsuccessful, therefore asking is the next best thing I suppose. I updated my iPhone 6 to the new ios and Spotify disappeared so I re-installed and now all my playlists have gone. Can someone he...

  • Newbie
  • Hey All, I have tried the search function and have been unsuccessful, therefore asking is the next best thing I suppose.  I updated my iPhone 6 to the new ios and Spotify disappeared so I re-ins...
  • cosmicteapot
  • Casual Listener
  • 484 Views
  • 1 replies
  • 0 likes
  • 484 Views
  • 1 replies
  • 0 likes

thank you

Loved the update, subscribed premium just want to report a bug: While in offline mode, there are no art cover for albuns. It is something that i really miss in the app.

  • Casual Listener
  • Loved the update, subscribed premium 🙂 just want to report a bug: While in offline mode, there are no art cover for albuns. It is something that i really miss in the app. 
  • MattSuda
  • Spotify Star
  • 369 Views
  • 2 replies
  • 0 likes
  • 369 Views
  • 2 replies
  • 0 likes

Solved!! random play in album

How I can remove the random playback mode in premium version for ipad?

  • Casual Listener
  • How I can remove the random playback mode in premium version for ipad?
  • lezamacafe
  • Casual Listener
  • 810 Views
  • 2 replies
  • 0 likes
  • 810 Views
  • 2 replies
  • 0 likes

All Shuffle All the Time Despite Premium Account

I have a premium account, but when I play most albums and playlists, they play on shuffle. How do I make an album play straight through?

  • Newbie
  • I have a premium account, but when I play most albums and playlists, they play on shuffle. How do I make an album play straight through?
  • Amarro
  • Community Legend
  • 1553 Views
  • 1 replies
  • 0 likes
  • Shuffle play
  • 1553 Views
  • 1 replies
  • 0 likes

Background app refresh

Hi everyone,what exactly is expected to happen when I enable background app refresh for spotify in the settings of my iOS 8 device? I couldn't find any info in spotify's whats new or the user documentation for the app.I turned it on and closed the ap...

  • Visitor
  • Hi everyone, what exactly is expected to happen when I enable background app refresh for spotify in the settings of my iOS 8 device? I couldn't find any info in spotify's whats new or the user doc...
  • MattSuda
  • Spotify Star
  • 8329 Views
  • 2 replies
  • 0 likes
  • 8329 Views
  • 2 replies
  • 0 likes

Local Files Playback Volume

Hi, this is driving me nuts but my local files keep playing at normal level for the first 2 seconds of the song and then goes stupidly quiet. They are all imported as mp3 files and I am using iphone 5s, tried everything, its been doing it for a month...

  • Newbie
  • Hi, this is driving me nuts but my local files keep playing at normal level for the first 2 seconds of the song and then goes stupidly quiet. They are all imported as mp3 files and I am using iphon...
  • user-removed
  • Not applicable
  • 1344 Views
  • 1 replies
  • 3 likes
  • imported music
    iPhone 5S
    local files
    Playback problem
    volume
  • 1344 Views
  • 1 replies
  • 3 likes

can't download iPhone app abroad

Hi, I have a Swedish premium account but I can't download the app to my (new) iPhone here in Italy. Help please. /calle

  • Casual Listener
  • Hi, I have a Swedish premium account but I can't download the app to my (new) iPhone here in Italy. Help please.  /calle
  • Adamdl
  • Newbie
  • 2649 Views
  • 6 replies
  • 0 likes
  • 2649 Views
  • 6 replies
  • 0 likes

Solved!! loading songs

why dont all the songs on my play list load onto my ipod nano.

  • Newbie
  • why dont all the songs on my play list load onto my ipod nano.
  • Peter__
  • Community Legend
  • 624 Views
  • 1 replies
  • 0 likes
  • 624 Views
  • 1 replies
  • 0 likes

Syncing my iPod nano to Spotify

I am trying to use Spotify on my ipod nano and the process doen't seem complicated except for the fact that my ipod nano does not show up when I connect it with my USB plug. The directions I am reading say that my ipod should show up under the device...

  • Newbie
  • I am trying to use Spotify on my ipod nano and the process doen't seem complicated except for the fact that my ipod nano does not show up when I connect it with my USB plug. The directions I am readi...
  • Peter__
  • Community Legend
  • 387 Views
  • 1 replies
  • 0 likes
  • 387 Views
  • 1 replies
  • 0 likes

Log in

Dear Spotify,In an having some trouble with logging in to my account. When entering my username and password I got the message saying the password was incorrect. Thinking I mi have gotten the password wrong I pressed the button the reset it. After ch...

  • Newbie
  • Dear Spotify, In an having some trouble with logging in to my account. When entering my username and password I got the message saying the password was incorrect. Thinking I mi have gotten the pas...
  • Peter__
  • Community Legend
  • 394 Views
  • 1 replies
  • 0 likes
  • 394 Views
  • 1 replies
  • 0 likes

Synchronisatie off line afspeellijst naar ipod

Sinds 10 oktober heb ik me aangemeld bij Spotify en tot volle tevredenheid echter het lukt mij niet om de off line playlist te syncn met mn ipod.|In een aantal afspeellijsten zie ik ook maar een paar van die vierkantjes met de muziek sleutel er in, m...

  • Casual Listener
  • Sinds 10 oktober heb ik me aangemeld bij Spotify en tot volle tevredenheid echter het lukt mij niet om de off line playlist te syncn met mn ipod.| In een aantal afspeellijsten zie ik ook maar een pa...
  • Perryb
  • Casual Listener
  • 550 Views
  • 2 replies
  • 0 likes
  • 550 Views
  • 2 replies
  • 0 likes

Premium

just upgraded to premium and it still says I have a free account. I've reactivated and followed the steps and it says on my desktop o have premium but still nothing on my iPhone.

  • Casual Listener
  • just upgraded to premium and it still says I have a free account. I've reactivated and followed the steps and it says on my desktop o have premium but still nothing on my iPhone.
  • MichaelW
  • Community Legend
  • 524 Views
  • 1 replies
  • 1 likes
  • 524 Views
  • 1 replies
  • 1 likes

Solved!! Album Art

I just got spotify and premium and the album artWon't load in the app or on the lock screen. Anyone else having that problem or know how to fix it?

  • Music Fan
  • I just got spotify and premium and the album art Won't load in the app or on the lock screen. Anyone else having that problem or know how to fix it?
  • MattSuda
  • Spotify Star
  • 769 Views
  • 2 replies
  • 0 likes
  • 769 Views
  • 2 replies
  • 0 likes

Album cover view

In this newest update of Spotify, I've realized that you can no longer see what album is coming up next on your playlist. It only shows a gray box with a music note in it. I know it's a really frivolous detail but aaaaaaahh it's starting to really bo...

  • Casual Listener
  • In this newest update of Spotify, I've realized that you can no longer see what album is coming up next on your playlist. It only shows a gray box with a music note in it. I know it's a really frivol...
  • MattSuda
  • Spotify Star
  • 1859 Views
  • 7 replies
  • 0 likes
  • Album Cover
    Your Music
  • 1859 Views
  • 7 replies
  • 0 likes

Can a Specturm view w/bars

Can a Specturm view be added like EQu App and make it customizable

  • Visitor
  • Can a Specturm view be added like EQu App and make it customizable
  • kbrooksc
  • Community Legend
  • 418 Views
  • 1 replies
  • 0 likes
  • 418 Views
  • 1 replies
  • 0 likes

Adding New Album to Playlist Folder - BUG Report

Hello, In iOS 1.8.0.2444 the process for adding a new albume to an existing Playlist Folder is not working correctly. It currently prompts for the name of the Album which is Not Correct. Instead, as in the past and on OS X & Windows, the new Playlist...

  • Roadie
  • Hello,   In iOS 1.8.0.2444 the process for adding a new albume to an existing Playlist Folder is not working correctly.   It currently prompts for the name of the Album which is Not...
  • Peter__
  • Community Legend
  • 1441 Views
  • 7 replies
  • 1 likes
  • iOS
    iphone 5
  • 1441 Views
  • 7 replies
  • 1 likes

iOS 8 crashes when share

Every time I try to share a song to a spotify user the app crashes. Any solution? It really sucks because the social aspect of the app is its greatest quality and it is useless.

  • Casual Listener
  • Every time I try to share a song to a spotify user the app crashes. Any solution? It really sucks because the social aspect of the app is its greatest quality and it is useless.
  • Peter__
  • Community Legend
  • 1309 Views
  • 11 replies
  • 0 likes
  • Share crash
  • 1309 Views
  • 11 replies
  • 0 likes