Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
70078 Views
16 replies
37 likes

70078 Views
16 replies
37 likes

Audio Problems

Dear All, I'm having problems with the Spotify Audio.I use Air Play mode by connecting both cars and in Home. Unfortunately, I always feel at the beginning of the song loud and after about a second shot goes low. In addition, the reproduction Gapless...

NoceLuca
Casual Listener
Dear All, I'm having problems with the Spotify Audio. I use Air Play mode by connecting both cars and in Home. Unfortunately, I always feel at the beginning of the song loud and after abo...
2014-07-15 7:08:39 PM
2014-07-31 8:11:01 AM
jeremygoh
Community Legend
688 Views
5 replies
0 likes

688 Views
5 replies
0 likes

Left panel freezes after adding song to playlist Opciones

Hi everyone, I have an annoying bug on my iPad mini retina : I use the search function to add a song to a playlist, then when I found it I add it from the left panel of spotify (the one with top hits, titles...). It works, but then when I do a new se...

Fran_pizquito
Casual Listener
Hi everyone, I have an annoying bug on my iPad mini retina : I use the search function to add a song to a playlist, then when I found it I add it from the left panel of spotify (the one with top hits...
2014-07-22 8:41:24 PM
2014-07-31 8:08:14 AM
jeremygoh
Community Legend
580 Views
1 replies
0 likes

580 Views
1 replies
0 likes

Siri eyes free doesn't work with Spotify

Just had siri eyes free installed in my 2014 honda accord. It works well except when spotify is open, which is most of the time. When I press the button on my steering wheel to activate siri, it never activates. It pauses spotify briefly and then it ...

Kjwinkler
Newbie
Just had siri eyes free installed in my 2014 honda accord. It works well except when spotify is open, which is most of the time. When I press the button on my steering wheel to activate siri, it neve...
2014-03-17 12:14:23 AM
2014-07-31 7:59:36 AM
jeremygoh
Community Legend
1242 Views
2 replies
1 likes

1242 Views
2 replies
1 likes

Play que problems

-Open Spotify-Open search and search for anything-Starts à song from result from search-Set a song in queNow im unable to play other track from search result. I can do a new search but still unable to play anything from search result.Plenas help, thi...

Marihopdal
Casual Listener
-Open Spotify -Open search and search for anything -Starts à song from result from search -Set a song in que Now im unable to play other track from search result. I can do a new search but stil...
2014-07-26 3:17:27 PM
2014-07-31 7:55:13 AM
jeremygoh
Community Legend
651 Views
1 replies
0 likes

651 Views
1 replies
0 likes

My synchronisation icon (my albums area) turned grey, why ?

Hello Community, My albums are not synchronisating anymore, the "arrow icon" turned grey (VS green) for the last albums i have added. What can I do ? Thanks for your help, A french user,Xavier

xschillinger
Newbie
Hello Community, My albums are not synchronisating anymore, the "arrow icon" turned grey (VS green) for the last albums i have added. What can I do ? Thanks for your help, A...
2014-07-25 10:05:00 AM
2014-07-31 7:43:48 AM
jeremygoh
Community Legend
681 Views
1 replies
0 likes
Albums
synchronisation

681 Views
1 replies
0 likes

Search bug

I have tried to search for songs by using the search option in spotify. (iPhone 5) But when i tap on the suggestions that pops up, the app restarts and goes back to my main screen on the phone. Everytime i do this, it does the same. Please do somethi...

Anormalguy
Newbie
I have tried to search for songs by using the search option in spotify. (iPhone 5) But when i tap on the suggestions that pops up, the app restarts and goes back to my main screen on the phone. Every...
2014-07-25 8:20:49 AM
2014-07-31 7:41:50 AM
jeremygoh
Community Legend
684 Views
1 replies
0 likes

684 Views
1 replies
0 likes

Genre browsing

A friend of mine has a Words option in the Browse/categories, but I cannot see this on my list of Categories. My friend is in the US and I am in UK, could this be the reason? I am using iOS 7.1.

psionpete
Casual Listener
A friend of mine has a Words option in the Browse/categories, but I cannot see this on my list of Categories. My friend is in the US and I am in UK, could this be the reason? I am using iOS 7.1.
2014-07-27 8:03:48 PM
2014-07-31 7:36:02 AM
jeremygoh
Community Legend
327 Views
1 replies
0 likes

327 Views
1 replies
0 likes

Syncing and offline issue

Hi, My iphone will not sync or d/l any tracks so they're available offline. Now all the tracks that were previsouly available offline no longer are either. I have over 2gb of space on my phone. Thanks

toriab
Newbie
Hi, My iphone will not sync or d/l any tracks so they're available offline. Now all the tracks that were previsouly available offline no longer are either. I have over 2gb of space o...
2014-07-23 6:13:38 AM
2014-07-31 7:30:48 AM
jeremygoh
Community Legend
417 Views
3 replies
0 likes

417 Views
3 replies
0 likes

Playlist I didn't create

A week or so ago all my music disappeared and 2 playlist of music I don't listen too were created and in my account that I didn't create. All my lists have been restored and a recent similar list of music says I created this list of music I don't lis...

gabby4h
Newbie
A week or so ago all my music disappeared and 2 playlist of music I don't listen too were created and in my account that I didn't create. All my lists have been restored and a recent similar list of ...
2014-07-30 12:06:20 AM
2014-07-31 6:44:28 AM
jeremygoh
Community Legend
2937 Views
2 replies
0 likes

2937 Views
2 replies
0 likes

Not working outside of my house

So I have been testing Spotify recently, a Premium account for a month, and I can't use Spotify outside of my home! It works on both my computers and my iPhone when at home on my WLAN.But when I come to my company, we also have WLAN there, it will pl...

Kosta
Regular
So I have been testing Spotify recently, a Premium account for a month, and I can't use Spotify outside of my home! It works on both my computers and my iPhone when at home on my WLAN. But when I co...
2013-04-19 8:14:36 AM
2014-07-31 6:40:01 AM
jeremygoh
Community Legend
4573 Views
6 replies
0 likes

4573 Views
6 replies
0 likes

Unable to use filtering/sorting feature

I am using Spotify via mobile and this update says there should be a feature to filter/sort your music,but I am unable to locate this or find it. I am running IOS 7.0.4 so I do not know if this is the issue, but I have friends that are able to use it...

nashthemack
Newbie
I am using Spotify via mobile and this update says there should be a feature to filter/sort your music,but I am unable to locate this or find it. I am running IOS 7.0.4 so I do not know if this is th...
2014-07-23 12:41:26 AM
2014-07-30 10:27:26 PM
becohen08
Casual Listener
1076 Views
3 replies
0 likes
filtering
sorting

1076 Views
3 replies
0 likes

Cannot play my radio stations on iPad

Hi, Spotify works fine on Windows but when I select Radio on my iPad I cannot play any of my stations. When I select a station it finds tracks similar to the station I selected but I can't just play the saved station. I have tried reinstalling, clear...

Whitbyweather
Regular
Hi, Spotify works fine on Windows but when I select Radio on my iPad I cannot play any of my stations. When I select a station it finds tracks similar to the station I selected but I can't just play...
2014-07-30 12:03:46 PM
2014-07-30 6:46:41 PM
Whitbyweather
Regular
2131 Views
11 replies
0 likes

2131 Views
11 replies
0 likes

Sync arrow green but music not playing on iphone

All my music has the green arrow next to it, and i have switched my "available offline" button, but when I got to play them some play and some don't!? Anypone else had this?

AnnaFairloufh
Newbie
All my music has the green arrow next to it, and i have switched my "available offline" button, but when I got to play them some play and some don't!? Anypone else had this?
2014-07-30 6:08:49 PM
2014-07-30 6:41:39 PM
jeremygoh
Community Legend
577 Views
1 replies
0 likes

577 Views
1 replies
0 likes

Hello (Spotify on Multiple Devices)

Hello, I want to ask a question.I want to buy Spotify Premium for myself. Can I use that premium account on my iPhone 5S, my dad's iPhone 4 and my laptop? MOD EDIT: I edited the subject line briefly so it's clearer for everyone, instead of "Hello" (w...

okagos
Newbie
Hello, I want to ask a question. I want to buy Spotify Premium for myself. Can I use that premium account on my iPhone 5S, my dad's iPhone 4 and my laptop? MOD EDIT: I edited the subjec...
2014-07-30 11:17:54 AM
2014-07-30 5:04:15 PM
user-removed
Not applicable
441 Views
2 replies
0 likes

441 Views
2 replies
0 likes

Can't view cover art on iPhone

Hi there, I am a premium user and for some reason I cannot see any cover art when using Spotify on my iPhone. I have read previous posts on this and I seem to experiencing the same problem as many others. I downloaded the software update yesterday an...

duncanlondon82
Newbie
Hi there, I am a premium user and for some reason I cannot see any cover art when using Spotify on my iPhone. I have read previous posts on this and I seem to experiencing the same problem...
2014-07-30 7:29:11 AM
2014-07-30 8:32:04 AM
MattSuda
Spotify Star
695 Views
2 replies
0 likes

695 Views
2 replies
0 likes

Solved!! Can't connect my iPod to spotify - have premium

Hi! I want to connect my iPod to spotify but nothing happends. I have the app on my ipod, have connected it with USB cable to my computer and opend the app on my ipod, but nothing happens! What can I do?

mett9676
Newbie
Hi! I want to connect my iPod to spotify but nothing happends. I have the app on my ipod, have connected it with USB cable to my computer and opend the app on my ipod, but nothing happens!...
2013-02-17 6:10:11 PM
2014-07-30 6:36:13 AM
dharmadude
Regular
5274 Views
4 replies
0 likes

5274 Views
4 replies
0 likes

Spotify doesn't work on ipods

Spotify only works on cell phones, which is fine! I never use my ipod anymore

forashore
Newbie
Spotify only works on cell phones, which is fine! I never use my ipod anymore
2014-07-30 1:16:50 AM
2014-07-30 5:47:27 AM
jeremygoh
Community Legend
9760 Views
1 replies
3 likes

9760 Views
1 replies
3 likes

iOS Equalizer problem

Hey there! Need some help! I have been waiting for years for the today implemented EQ setting option in ios. Installed the update, the new setting panel "eq" shows up, but it doesnt work. i tried every option, but the playing music doesnt change, sti...

tr0
Casual Listener
Hey there! Need some help! I have been waiting for years for the today implemented EQ setting option in ios. Installed the update, the new setting panel "eq" shows up...
2014-07-29 10:26:48 PM
2014-07-30 5:45:32 AM
jeremygoh
Community Legend
2029 Views
4 replies
0 likes

2029 Views
4 replies
0 likes

Lack of "Your Music" on iPad is getting really frustrating

I've just seen that version 1.5 has just been released. But after download, perhaps unsuprisingly, there is still no "Your Music" on the iPad. Spotify is not building any brand loyality with me. I will be more than happy to switch when there is a goo...

Michael66
Casual Listener
I've just seen that version 1.5 has just been released. But after download, perhaps unsuprisingly, there is still no "Your Music" on the iPad. Spotify is not building any brand ...
2014-07-29 4:15:54 PM
2014-07-30 5:35:48 AM
jeremygoh
Community Legend
850 Views
3 replies
2 likes

850 Views
3 replies
2 likes

Solved!! Crash since the update

Why spotify Always crash when I open it in iPhone since the update?I have an Iphone 5 with iOS 8 bêta 4 and since the update today I can't use anymore spotify, when I open the app it crashes automatically..Hope you can help me

Emilyamandine
Casual Listener
Why spotify Always crash when I open it in iPhone since the update? I have an Iphone 5 with iOS 8 bêta 4 and since the update today I can't use anymore spotify, when I open the app it crashes auto...
2014-07-29 12:28:20 AM
2014-07-30 5:05:01 AM
MattSuda
Spotify Star
977 Views
3 replies
0 likes

977 Views
3 replies
0 likes

Spotify Community

Help categories

Account & Payment

Using Spotify

Listen Everywhere

iOS (iPhone, iPad)

Forum Posts