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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 69236 Views
  • 16 replies
  • 37 likes
  • 69236 Views
  • 16 replies
  • 37 likes

Superuser Contribution Shuffle and Repeat Greyed Out/Not Working in Windows 10 App (Premium)

Sorry if this has been figured out but I searched for twenty minutes and didn't find this specific answer anywhere. This morning I opened my Spotify App on Windows 10 and found I couldn't select shuffle or repeat. The buttons were there, just greyed ...

  • Newbie
  • Sorry if this has been figured out but I searched for twenty minutes and didn't find this specific answer anywhere. This morning I opened my Spotify App on Windows 10 and found I couldn't select shuf...
  • ChooseMyFate
  • Regular
  • 10289 Views
  • 19 replies
  • 9 likes
  • 10289 Views
  • 19 replies
  • 9 likes

Superuser Contribution Playing pauses when screen is locked or when I switch to Home Screen or another app

PlanPremiumCountryBelgiumDeviceiPhone 11 ProOperating SystemiOS17.4.1 My Question or IssuePlaying music pauses every time when I lock my screen or when I switch to Home Screen or another app.

  • Visitor
  • Plan Premium Country Belgium Device iPhone 11 Pro Operating System iOS17.4.1   My Question or Issue Playing music pauses every time when I lock my screen or when I switch to Home Scree...
  • funny_cat
  • Regular
  • 1956 Views
  • 16 replies
  • 0 likes
  • 1956 Views
  • 16 replies
  • 0 likes

Superuser Contribution Audiobooks locked on ios app but plays on desktop and web player

PlanPremiumCountryUSDeviceiPhone XOperating System(iOS 16.7 as the title says, i'm unable to play audiobooks through the app but i'm able to listen everywhere else. When I add to my library and try to listen on my phone, i'm prompted to purchase the ...

  • Casual Listener
  •   Plan Premium Country US Device iPhone X Operating System (iOS 16.7   as the title says, i'm unable to play audiobooks through the app but i'm able to listen everywhere else. Whe...
  • 1255370321
  • Casual Listener
  • 4360 Views
  • 18 replies
  • 0 likes
  • 4360 Views
  • 18 replies
  • 0 likes

Superuser Contribution When I try to log in, it just tells me I’m offline. What do I do?

I was offline when I updated the app and now when I try to log in it tells me „You’re offline. Check your connection and try again.“ I’ve tried many times now and I’ve looked on other threads and nothing is working.

  • Visitor
  • I was offline when I updated the app and now when I try to log in it tells me „You’re offline. Check your connection and try again.“ I’ve tried many times now and I’ve looked on other threads and not...
  • Eni
  • Moderator
  • 254 Views
  • 1 replies
  • 0 likes
  • 254 Views
  • 1 replies
  • 0 likes

Superuser Contribution Not getting notifications about new podcast episodes even though I have them turned on

Hi, In Spotify settings I have 'New Episode Notifications' turned on for 3 podcasts, all was working fine until a few days ago, now when there is a new podcast episode I don't get a notification. I have notifications turned on in settings on my iPad ...

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  • Music Fan
  • Hi, In Spotify settings I have 'New Episode Notifications' turned on for 3 podcasts, all was working fine until a few days ago, now when there is a new podcast episode I don't get a notification. &n...
  • albertwenty1
  • Gig Goer
  • 2271 Views
  • 6 replies
  • 2 likes
  • 2271 Views
  • 6 replies
  • 2 likes

Superuser Contribution Speed on Iwatch downloaded Podcast and music

PlanPremiumCountryItaly DeviceSmart Watch Apple Ultra 2Operating System My Question or IssueI would like to change the speed of the podcast I downloaded on the watch to listen to while I'm running

  • Newbie
  • Plan Premium Country Italy  Device Smart Watch Apple Ultra 2 Operating System   My Question or Issue I would like to change the speed of the podcast I downloaded on the watch to li...
  • Eni
  • Moderator
  • 197 Views
  • 1 replies
  • 1 likes
  • 197 Views
  • 1 replies
  • 1 likes

Superuser Contribution iOS widget with slots empty

Plan Premium Country Spain Device Ipad 9 Operating System iOS 18 My Question or Issue When I put the widget on the screen only shows the album that it’s playing, and the other 4 slots remain empty. I also try to reinstall the app and the Ipad

  • Casual Listener
  • Plan Premium Country Spain Device Ipad 9 Operating System iOS 18   My Question or Issue When I put the widget on the screen only shows the album that it’s playing, and the ot...
  • Joan
  • Moderator
  • 1527 Views
  • 14 replies
  • 3 likes
  • 1527 Views
  • 14 replies
  • 3 likes

Solved!!Superuser Contribution Downloaded Postcasts Queue interrupted by music

Plan FreeCountry GermanyIphone 14 MaxiOS 17.6.1 For as long as I am using Spotify for listening to podcasts the procedure was as following: I download a bunch of podcasts, go to "Your Library" -> "Your Episodes" and I was able to listen to the podcas...

  • Casual Listener
  • Plan Free Country Germany Iphone 14 Max iOS 17.6.1   For as long as I am using Spotify for listening to podcasts the procedure was as following: I download a bunch of podcasts, go to "Your ...
  • tom19991
  • Casual Listener
  • 649 Views
  • 6 replies
  • 0 likes
  • 649 Views
  • 6 replies
  • 0 likes

Superuser Contribution Homepod not playing music from Spotify

PlanPremiumCountryCzech Republic DeviceiPhone 13 Pro, Apple HomePod miniOperating System(iOS 18.1.1, HomePod version 18.1) My Question or IssueI came back after a month and wanted play Spotify music via Airplay in my homepod. However, even when Spoti...

  • Newbie
  • Plan Premium Country Czech Republic   Device iPhone 13 Pro, Apple HomePod mini Operating System (iOS 18.1.1, HomePod version 18.1)   My Question or Issue I came back after a mont...
  • Eni
  • Moderator
  • 456 Views
  • 1 replies
  • 0 likes
  • Airplay
    HomePod
    iOS
  • 456 Views
  • 1 replies
  • 0 likes

Superuser Contribution karaoke mode went missing

I had (and used) karaoke mode. I sang one song that wasn’t supported by this feature (without scoring) and then one that did have scoring. I wanted to try another song, but I couldn’t find this feature anymore. I tried a lot of different songs, but t...

  • Visitor
  • I had (and used) karaoke mode. I sang one song that wasn’t supported by this feature (without scoring) and then one that did have scoring. I wanted to try another song, but I couldn’t find this featu...
  • Pjpkaraoke
  • Visitor
  • 17384 Views
  • 13 replies
  • 10 likes
  • 17384 Views
  • 13 replies
  • 10 likes

Superuser Contribution Spotify fix this bug with Music Videos/Cover switch

Sometimes and especially the first time when pressing the „Switch to video“ button on a song it switches while showing a small preview of the video, instead of the cover art. It should always show cover art when switching to Music video.Please fix th...

IMG_8570.jpeg IMG_8571.jpeg
  • Roadie
  • Sometimes and especially the first time when pressing the „Switch to video“ button on a song it switches while showing a small preview of the video, instead of the cover art. It should always show co...
  • Joan
  • Moderator
  • 189 Views
  • 3 replies
  • 0 likes
  • 189 Views
  • 3 replies
  • 0 likes

Superuser Contribution Poor audio quality when using bluetooth

I experience poor audio quality when using Bluetooth to stream Spotify audio. I’ve been able to replicate this issue by using Spotify’s microphone talk-to-search feature. The issue can be temporarily resolved by closing the app or restarting the devi...

  • Casual Listener
  • I experience poor audio quality when using Bluetooth to stream Spotify audio. I’ve been able to replicate this issue by using Spotify’s microphone talk-to-search feature. The issue can be temporarily...
  • user-removed
  • Not applicable
  • 18506 Views
  • 11 replies
  • 2 likes
  • audio quality
    bluetooth
  • 18506 Views
  • 11 replies
  • 2 likes

Superuser Contribution Moved to iPhone (AirPods) happens when playing on PC and app is open

Recently my AirPods started to "jump" from my Mac to the Spotify app everytime it's open, pausing my music. This seems to be a bug in the Spotify app, which when opened seems to show the "volume controls" for the Mac.Somehow this triggers the iPhone ...

  • Casual Listener
  • Recently my AirPods started to "jump" from my Mac to the Spotify app everytime it's open, pausing my music. This seems to be a bug in the Spotify app, which when opened seems to show the "volume cont...
  • Novy
  • Moderator
  • 162 Views
  • 3 replies
  • 0 likes
  • 162 Views
  • 3 replies
  • 0 likes

Superuser Contribution Widgets not working

Hello! So I am not able to add the Spotify widget to my phone anymore. It kept glitching out and then now it’s not even an option and I cannot even find Spotify in the widget options. I use it all the time so it is very frustrating that I can’t open ...

  • Visitor
  • Hello! So I am not able to add the Spotify widget to my phone anymore. It kept glitching out and then now it’s not even an option and I cannot even find Spotify in the widget options. I use it all th...
  • Eni
  • Moderator
  • 489 Views
  • 1 replies
  • 0 likes
  • 489 Views
  • 1 replies
  • 0 likes

Superuser Contribution IOS lock screen widget takes up full screen

Now the IOS lock screen widget shows the album cover too and takes up the whole lock screen, so I can't see my own background and other widgets while listening to spotify. Please change it back to the previous layout showing only the player or at lea...

  • Newbie
  • Now the IOS lock screen widget shows the album cover too and takes up the whole lock screen, so I can't see my own background and other widgets while listening to spotify. Please change it back to th...
  • Ivelina
  • Moderator
  • 380 Views
  • 1 replies
  • 0 likes
  • 380 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

  • Visitor
  • Do i have to get premium to do it? And i have the latest version which is 8.8.44.527 but i still cant see the option  
  • Not applicable
  • 170388 Views
  • 45 replies
  • 11 likes
  • 170388 Views
  • 45 replies
  • 11 likes

Superuser Contribution I CANT FIND WHERE MY LOCAL FILES ARE STORED ON IPHONE

WHERE ARE MY LOCAL FILES STORED? IT SEEMS THEY ARE HIDDEN FROM ME ON PURPOSE. I CAN PLAY THEM/INTERACT WITH THEM THROUGH THE SPOTIFY APP BUT THEY ARE NOWHERE TO BE FOUND ON MY PHONE SO I CANT DELETE THEM

  • Visitor
  • WHERE ARE MY LOCAL FILES STORED? IT SEEMS THEY ARE HIDDEN FROM ME ON PURPOSE. I CAN PLAY THEM/INTERACT WITH THEM THROUGH THE SPOTIFY APP BUT THEY ARE NOWHERE TO BE FOUND ON MY PHONE SO I CANT DELETE ...
  • Eni
  • Moderator
  • 216 Views
  • 1 replies
  • 0 likes
  • 216 Views
  • 1 replies
  • 0 likes

Superuser Contribution App Notifications for Music/Podcasts do not work

PlanPremiumCountryUKDeviceiPhone 15 Pro Max, iPad Pro 12.9, MacBook Pro 16Operating SystemiOS, iPadOS, Mac OS My Question or IssueDoes anyone else not get any notifications on any of their devices for new episodes being released or new music? I used ...

  • Newbie
  • Plan Premium Country UK Device iPhone 15 Pro Max, iPad Pro 12.9, MacBook Pro 16 Operating System iOS, iPadOS, Mac OS   My Question or Issue Does anyone else not get any notifications o...
  • woopdiscoop
  • Casual Listener
  • 1218 Views
  • 9 replies
  • 2 likes
  • Premium
  • 1218 Views
  • 9 replies
  • 2 likes

[Mobile] "New Music For You" Popup: How to disable?

Hi,So, having been a Premium user for many years now, today was quite dissatisfying: There was a deliberate ad on my screen when I opened the app from iOS, a promotion of some new album from some whatever artist.All my notification settings are turne...

  • Casual Listener
  • Hi, So, having been a Premium user for many years now, today was quite dissatisfying: There was a deliberate ad on my screen when I opened the app from iOS, a promotion of some new album from some w...
  • Jasonjcj
  • Newbie
  • 1285 Views
  • 4 replies
  • 6 likes
  • 1285 Views
  • 4 replies
  • 6 likes