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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 80901 Views
  • 19 replies
  • 37 likes
  • 80901 Views
  • 19 replies
  • 37 likes

Premium is not working on my phone 4

Can any one help behave paid for premium it as charged my account and I have link my phone but it is still not working..On another note it has also double charged my account any help will great

  • Casual Listener
  • Can any one help behave paid for premium it as charged my account and I have link my phone but it is still not working..On another note it  has also double charged my account any help will great
  • 161 Views
  • 0 replies
  • 0 likes
  • 161 Views
  • 0 replies
  • 0 likes

premuim is not working on my iphone 4

Can any one help ihave paid for premium it as charged my account and i have link my phone but it is still not working...on another note it has also double charged my account any help will great

  • Casual Listener
  • Can any one help ihave paid for premium it as charged my account and i have link my phone but it is still not working...on another note it  has also double charged my account any help will great
  • 139 Views
  • 0 replies
  • 0 likes
  • 139 Views
  • 0 replies
  • 0 likes

absurd offline option!

I just updated my ipod. I used to have premium subscription, and I had it because i liked the option to download songs and have these whatever i go. for an stupid reason, everytime i opened spotify app, it asked my to log in... every time... it means...

  • Newbie
  • I just updated my ipod. I used to have premium subscription, and I had it because i liked the option to download songs and have these whatever i go. for an stupid reason, everytime i opened spotify a...
  • 171 Views
  • 0 replies
  • 0 likes
  • 171 Views
  • 0 replies
  • 0 likes

Solved!! Spotify will search but not play songs...

Spotify premium on my iphone has never had issues, but lately I can search for songs, but they won't play. It just sits at 0.00 with the song artwork showing. Can you help?

  • Newbie
  • Spotify premium on my iphone has never had issues, but lately I can search for songs, but they won't play. It just sits at 0.00 with the song artwork showing. Can you help?
  • wyattw74
  • Casual Listener
  • 2429 Views
  • 2 replies
  • 0 likes
  • 2429 Views
  • 2 replies
  • 0 likes

Premium not working?

Hi, my premium account dosnt work on my iphone anymore. Playlists are gone and when i try to stream a song it says: "You need a premium account to play this song". Why is this? My user name is MPACUK ...what else do I need to tell you, can someone he...

  • Visitor
  • Hi,   my premium account dosnt work on my iphone anymore. Playlists are gone and when i try to stream a song it says: "You need a premium account to play this song".   Why is this? ...
  • Richard
  • Community Legend
  • 191 Views
  • 1 replies
  • 0 likes
  • 191 Views
  • 1 replies
  • 0 likes

can't download onto ipod

I've been trying to download from my computer to i pod and can't figure it out?

  • Casual Listener
  • I've been trying to download from my computer to i pod and can't figure it out?
  • Richard
  • Community Legend
  • 206 Views
  • 1 replies
  • 0 likes
  • 206 Views
  • 1 replies
  • 0 likes

i can't activate my premium account-

I downloaded the app and purchased premium but it keeps telling me to purchase premium- when I think click purchase it takes me to a separate page telling me I have a premium activated account. I've tried logging in and out and installing but nothing...

  • Newbie
  • I downloaded the app and purchased premium but it keeps telling me to purchase premium- when I think click purchase it takes me to a separate page telling me I have a premium activated account. I've ...
  • 195 Views
  • 0 replies
  • 1 likes
  • 195 Views
  • 0 replies
  • 1 likes

Premium member but songs in recently created playlist are not showing up on iPhone

Premium member but songs in recently created playlist are not showing up on iPhone (3Gs) (showing "0 songs"). Is this just an issue because the playlist was just made and takes time to be brought up on iPhone? The songs added to the playlist were als...

  • Newbie
  • Premium member but songs in recently created playlist are not showing up on iPhone (3Gs) (showing "0 songs"). Is this just an issue because the playlist was just made and takes time to be brought up ...
  • 160 Views
  • 0 replies
  • 0 likes
  • 160 Views
  • 0 replies
  • 0 likes

Solved!! IPad won't connect to Spotisfy

Hi, have recently got an IPad, loaded my spotify account, but it won’t connect despite successful network connection. In Spotify settings it is saying I have no network connection which is why it won’t connect – but I do have a network connection. Al...

  • Casual Listener
  • Hi, have recently got an IPad, loaded my spotify account, but it won’t connect despite successful network connection.  In Spotify settings it is saying I have no network connection which is why ...
  • hellobrian1
  • Casual Listener
  • 6136 Views
  • 3 replies
  • 0 likes
  • 6136 Views
  • 3 replies
  • 0 likes

Help a newbie with offline playlists?

This may be a stupid question, but can you play songs offline that you don't have on your computer? Like, just songs off spotify. Without paying for the songs? In order to listen to my playlist offline on my ipad I need to "download playlist" - will ...

  • Newbie
  • This may be a stupid question, but can you play songs offline  that you don't have on your computer? Like, just songs off spotify. Without paying for the songs? In order to listen to my playli...
  • user-removed
  • Not applicable
  • 8749 Views
  • 4 replies
  • 0 likes
  • 8749 Views
  • 4 replies
  • 0 likes

Song stops after 1 minute - Problem fixed with a hard restart!

I had a problem with my songs stopping a little after 1 minute - below are all the things I tried if you are experiencing the same thing - However, I solved my own problem with giving the phone a hard restart & the app works fine now. Hope it continu...

  • Casual Listener
  • I had a problem with my songs stopping a little after 1 minute - below are all the things I tried if you are experiencing the same thing - However, I solved my own problem with giving the phone a har...
  • Jude
  • Spotify Legend
  • 4114 Views
  • 5 replies
  • 2 likes
  • 4114 Views
  • 5 replies
  • 2 likes

Spotify Stole My Facebook Information

I've had Spotify since before Facebook was required to log in and have no interest in connecting my Facebook account. I am a paying customer (premium) and recently installed the iOS app on my iPod Touch. It would not simply let me sign in with my Spo...

  • Casual Listener
  • I've had Spotify since before Facebook was required to log in and have no interest in connecting my Facebook account.   I am a paying customer (premium) and recently installed the iOS app on...
  • iPaulPro
  • Casual Listener
  • 400 Views
  • 2 replies
  • 0 likes
  • 400 Views
  • 2 replies
  • 0 likes

Spotify can't play on my I-pod touch

I am unable to listen to my songs on my I-Pod. Is there a 1,2,3 format to accomplish this? It also won't sync when I connect to my computer via USB cable as advertised. Is there a n additional step like a sync button?

  • Newbie
  • I am unable to listen to my songs on my I-Pod. Is there a 1,2,3 format to accomplish this? It also won't sync when I connect to my computer via USB cable as advertised. Is there a n additional step l...
  • Jude
  • Spotify Legend
  • 252 Views
  • 1 replies
  • 0 likes
  • 252 Views
  • 1 replies
  • 0 likes

Look & Feel

You should look intuo updating the Spotify app for iOS. With the new Music Player that Apple developed for iOS6, Spotify is starting too look old.I personally think you should go for a more stylish, glossy look instead of the current flat look with t...

  • Newbie
  • You should look intuo updating the Spotify app for iOS. With the new Music Player that Apple developed for iOS6, Spotify is starting too look old. I personally think you should go for a more styli...
  • 200 Views
  • 0 replies
  • 0 likes
  • 200 Views
  • 0 replies
  • 0 likes

Ipad

Porque necesito tener la cuenta de Premium y no puedo utilizar mi cuenta unlimited para el Ipad, no lo acabo de comprender. si puedo utilizar cualquier ordenador para mi cuenta, porque no desde mi Ipad?. Gracias de antemano

  • Newbie
  • Porque necesito tener la cuenta de Premium y no puedo utilizar mi cuenta unlimited para el Ipad, no lo acabo de comprender. si puedo utilizar cualquier ordenador para mi cuenta, porque no desde mi Ip...
  • 152 Views
  • 0 replies
  • 0 likes
  • 152 Views
  • 0 replies
  • 0 likes

Can't log on through Facebook

I signed up start of this month payed the ten pound now all of a sudden it said log in through Facebook and now it won't let me there's no customer service contact number what am I supposed to do ??

  • Newbie
  • I signed up start of this month payed the ten pound now all of a sudden it said log in through Facebook and now it won't let me there's no customer service contact number what am I supposed to do ??
  • 226 Views
  • 0 replies
  • 0 likes
  • 226 Views
  • 0 replies
  • 0 likes

Severe playlist loading issues (iphone app)

Hey, I´ve had increasingly growing problems with my playlists in my iphone app, for the last 3-4 months. Everytime I start the app, even from background, it does not display any of my playlists that are not sorted in any folder (some lists in fodlers...

  • Newbie
  • Hey,   I´ve had increasingly growing problems with my playlists in my iphone app, for the last 3-4 months. Everytime I start the app, even from background, it does not display any of my play...
  • David
  • Spotify Legend
  • 304 Views
  • 1 replies
  • 0 likes
  • 304 Views
  • 1 replies
  • 0 likes

Premium Account Mayhem

I am currently using a new iPod touch, and I've had spotify for 2 months. This month when I paid for the service, it's still saying I'm a fee user and that only radio is available to me... That's funny because my banks statement sure as hell says -9....

  • Newbie
  • I am currently using a new iPod touch, and I've had spotify for 2 months. This month when I paid for the service, it's still saying I'm a fee user and that only radio is available to me... That's fun...
  • David
  • Spotify Legend
  • 361 Views
  • 2 replies
  • 0 likes
  • 361 Views
  • 2 replies
  • 0 likes

Offline Modus Premium

Use premium. Since two days I can use the app only with Internet connection, as soon as I have to on offline I am logged off. What can I do? I have two iPhone and one iPad.

  • Newbie
  •   Use premium. Since two days I can use the app only with Internet connection, as soon as I have to on offline I am logged off. What can I do? I have two iPhone and one iPad.
  • user-removed
  • Not applicable
  • 253 Views
  • 1 replies
  • 0 likes
  • 253 Views
  • 1 replies
  • 0 likes

Playlist including songs already stored on ipod

I've been really enjoying being the "offline playlists" feature on my ipod, however, I've only synced playlists of songs on spotify and not also the songs already on my ipod imported from itunes. While using my laptop it's no problem as I can make a ...

  • Casual Listener
  • I've been really enjoying being the "offline playlists" feature on my ipod, however, I've only synced playlists of songs on spotify and not also the songs already on my ipod imported from itunes. Whi...
  • tg1413
  • Casual Listener
  • 365 Views
  • 2 replies
  • 0 likes
  • 365 Views
  • 2 replies
  • 0 likes