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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 74338 Views
  • 16 replies
  • 37 likes
  • 74338 Views
  • 16 replies
  • 37 likes

iPhone playlists disappeared, won't sync

My desktop playlists are working fine, although a few times I had the 'failed to sync' message. Playlists were not syncing on my iphone 5 with latest software. So i deleted the app and reinstalled, and now NO playlists exist! I've tried restarting, g...

  • Regular
  • My desktop playlists are working fine, although a few times I had the 'failed to sync' message. Playlists were not syncing on my iphone 5 with latest software. So i deleted the app and reinstalled, a...
  • wakee
  • Casual Listener
  • 1223 Views
  • 5 replies
  • 0 likes
  • 1223 Views
  • 5 replies
  • 0 likes

IPhone 4s IOS 6 - Spotiy search will not function

Using latest version of premium app, search does not function. Either nothing happens, or receive message that 'This search failed, please try again later'. Happens with all searches, including very straightforward searches (like 'Bruch' or 'Handel'

  • Regular
  • Using latest version of premium app, search does not function. Either nothing happens, or receive message that 'This search failed, please try again later'.  Happens with all searches, including...
  • LeonardPink
  • Regular
  • 706 Views
  • 1 replies
  • 0 likes
  • 706 Views
  • 1 replies
  • 0 likes

App on droid phone doesnt reconize premium

App on droid phone doesnt reconize that I have an active premium account. Any help would be greatly appreciated.

  • Newbie
  • App on droid phone doesnt reconize that I have an active premium account. Any help would be greatly appreciated.
  • 175 Views
  • 0 replies
  • 0 likes
  • 175 Views
  • 0 replies
  • 0 likes

Just paid £9.99... For what?

Ive re-installed. turned on and off. logged in and out. Nothing is working. Yet the £9.99 has been taken instantly! What do i do now?

  • Newbie
  • Ive re-installed. turned on and off. logged in and out. Nothing is working. Yet the £9.99 has been taken instantly! What do i do now?
  • user-removed
  • Not applicable
  • 199 Views
  • 1 replies
  • 0 likes
  • 199 Views
  • 1 replies
  • 0 likes

Need for a new iPad layout

Hi, I love your iPad app for spotify but i thinking you need a new layout to make it perfect. My biggest concern is when you maximize a record that you're playing and the record art only covers about 2/3 of the screen. The rest of the screen is inste...

  • Music Fan
  • Hi,   I love your iPad app for spotify but i thinking you need a new layout to make it perfect. My biggest concern is when you maximize a record that you're playing and the record art only c...
  • 321 Views
  • 0 replies
  • 0 likes
  • 321 Views
  • 0 replies
  • 0 likes

I also cannot access Premium features even though I paid for it. Your IOS system is messed up.

Tried to use the radio on iPhone 5 and got the error that I need premium even though I just paid for it. I tried logging in through facebook AND through the numeric user number. I even uninstalled the app and re-installed still not working. I just ca...

  • Regular
  •   Tried to use the radio on iPhone 5 and got the error that I need premium even though I just paid for it.     I tried logging in through facebook AND through the numeric user ...
  • oaedoi
  • Newbie
  • 1827 Views
  • 5 replies
  • 0 likes
  • 1827 Views
  • 5 replies
  • 0 likes

I'm premium but says I must be premium???

I can't access premium services but have premium account. Very frustrating. Could this be OS6 related??

  • Casual Listener
  • I can't access premium services but have premium account. Very frustrating.  Could this be OS6 related??
  • Loreen0520
  • Casual Listener
  • 359 Views
  • 3 replies
  • 0 likes
  • 359 Views
  • 3 replies
  • 0 likes

New Premium Subscription not working on Iphone 4S

Just started a 30 day trial of Spotify Premium. Mobile app still tells me that i need to upgrade to premium. Ive logged in and out multiple times, and read all of the posts that i could find on this message board before posting. please help. very fru...

  • Casual Listener
  • Just started a 30 day trial of Spotify Premium. Mobile app still tells me that i need to upgrade to premium. Ive logged in and out multiple times, and read all of the posts that i could find on this ...
  • dylanlorene
  • Newbie
  • 281 Views
  • 1 replies
  • 0 likes
  • 281 Views
  • 1 replies
  • 0 likes

Prevent playlists from appearing on mobile device

Is there any way to prevent playlists from my desktop Spotify interface appearing on my Spotify iPhone interface?

  • Casual Listener
  • Is there any way to prevent playlists from my desktop Spotify interface appearing on my Spotify iPhone interface?
  • 215 Views
  • 0 replies
  • 0 likes
  • 215 Views
  • 0 replies
  • 0 likes

Premium Question: Offline/Sync

Hi, I have synce enabled on a playlist so when I first started adding to it it was normal quality which sounded really horrible in my car because I have subs and amp (so any noise or distortion will now become amplified, and yes you do tell a major d...

  • Regular
  • Hi,   I have synce enabled on a playlist so when I first started adding to it it was normal quality which sounded really horrible in my car because I have subs and amp (so any noise or disto...
  • David
  • Spotify Legend
  • 320 Views
  • 3 replies
  • 0 likes
  • 320 Views
  • 3 replies
  • 0 likes

Solved!! ISO 6 Iphone 4s

Iphone 4s, sprint, ISO 6 Tried fresh install nothing... Just updated to iso 6 everything works fine but Spotify will not load music. The app opens you can choose a song, shows the artwork but it will never load a song. I have tried two different netw...

  • Newbie
  • Iphone 4s, sprint, ISO 6 Tried fresh install nothing...   Just updated to iso 6 everything works fine but Spotify will not load music.  The app opens you can choose a song, shows the ...
  • MattSuda
  • Spotify Star
  • 1356 Views
  • 1 replies
  • 0 likes
  • 1356 Views
  • 1 replies
  • 0 likes

Premium is not working on my phone 4

Can any one help behave paid for premium it as charged my account and I have link my phone but it is still not working..On another note it has also double charged my account any help will great

  • Casual Listener
  • Can any one help behave paid for premium it as charged my account and I have link my phone but it is still not working..On another note it  has also double charged my account any help will great
  • 159 Views
  • 0 replies
  • 0 likes
  • 159 Views
  • 0 replies
  • 0 likes

premuim is not working on my iphone 4

Can any one help ihave paid for premium it as charged my account and i have link my phone but it is still not working...on another note it has also double charged my account any help will great

  • Casual Listener
  • Can any one help ihave paid for premium it as charged my account and i have link my phone but it is still not working...on another note it  has also double charged my account any help will great
  • 134 Views
  • 0 replies
  • 0 likes
  • 134 Views
  • 0 replies
  • 0 likes

absurd offline option!

I just updated my ipod. I used to have premium subscription, and I had it because i liked the option to download songs and have these whatever i go. for an stupid reason, everytime i opened spotify app, it asked my to log in... every time... it means...

  • Newbie
  • I just updated my ipod. I used to have premium subscription, and I had it because i liked the option to download songs and have these whatever i go. for an stupid reason, everytime i opened spotify a...
  • 165 Views
  • 0 replies
  • 0 likes
  • 165 Views
  • 0 replies
  • 0 likes

Solved!! Spotify will search but not play songs...

Spotify premium on my iphone has never had issues, but lately I can search for songs, but they won't play. It just sits at 0.00 with the song artwork showing. Can you help?

  • Newbie
  • Spotify premium on my iphone has never had issues, but lately I can search for songs, but they won't play. It just sits at 0.00 with the song artwork showing. Can you help?
  • wyattw74
  • Casual Listener
  • 2426 Views
  • 2 replies
  • 0 likes
  • 2426 Views
  • 2 replies
  • 0 likes

Premium not working?

Hi, my premium account dosnt work on my iphone anymore. Playlists are gone and when i try to stream a song it says: "You need a premium account to play this song". Why is this? My user name is MPACUK ...what else do I need to tell you, can someone he...

  • Visitor
  • Hi,   my premium account dosnt work on my iphone anymore. Playlists are gone and when i try to stream a song it says: "You need a premium account to play this song".   Why is this? ...
  • Richard
  • Community Legend
  • 184 Views
  • 1 replies
  • 0 likes
  • 184 Views
  • 1 replies
  • 0 likes