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iOS (iPhone, iPad)

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 62585 Views
  • 16 replies
  • 37 likes
  • 62585 Views
  • 16 replies
  • 37 likes

Superuser Contribution My camera is not scanning the code. I do have the camera icon.

On my iPhone 8plus, I want to scan a code. I have the camera icon available, and I get the notification with the scan button, once I hit Scan, nothing happens. How do I fix this? No update is available.

  • Newbie
  • On my iPhone 8plus, I want to scan a code. I have the camera icon available, and I get the notification with the scan button, once I hit Scan, nothing happens.    How do I fix this? ...
  • Vasil
  • Moderator
  • 7222 Views
  • 17 replies
  • 0 likes
  • 7222 Views
  • 17 replies
  • 0 likes

Superuser Contribution When in car mode, how do you disable video playback when playing a song

PlanPremiumCountryNZ DeviceiPhone 15 Operating SystemIOS 17 My Question or IssueHow do you stop video playback (music videos) automatically playing when in car mode. It's very distracting. All the doco is "put it in car mode to limit distractions" an...

  • Music Fan
  • Plan Premium Country NZ   Device iPhone 15   Operating System IOS 17   My Question or Issue How do you stop video playback (music videos) automatically playing when in car ...
  • Yordan
  • Moderator
  • 330 Views
  • 2 replies
  • 0 likes
  • 330 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution "We can't play this until you allow this track in the Spotify phone app", nothing works

PlanPremiumCountryMexicoDeviceiPhone 12 Pro / Windows 11Operating SystemiOS 17 My Question or IssueToday I decided to play Silk Sonic, it's been a while since I've played their music, clicked on play on my Desktop App (Win11) and the following messag...

  • Music Fan
  • Plan Premium Country Mexico Device iPhone 12 Pro / Windows 11 Operating System iOS 17   My Question or Issue Today I decided to play Silk Sonic, it's been a while since I've played the...
  • Not applicable
  • 1389 Views
  • 19 replies
  • 0 likes
  • (iOS)
    We can't play this song until you allow this artist in the spotify phone app
    windows11
  • 1389 Views
  • 19 replies
  • 0 likes

Spotify keeping phone screen awake

PlanPremiumCountryUSADeviceiPhone XS, iOS 12.1.4Spotify Version8.4.93.796My Question or IssueWhen Spotify is playing, a lot of the time it does not let my phone screen go to sleep. This even happens if my phone screen is off and I get a notification ...

  • Regular
  • Plan Premium Country USA Device iPhone XS, iOS  12.1.4 Spotify Version 8.4.93.796 My Question or Issue When Spotify is playing, a lot of the time it does not let my phone screen go...
  • mkgtu
  • Regular
  • 24709 Views
  • 23 replies
  • 15 likes
  • 24709 Views
  • 23 replies
  • 15 likes

Superuser Contribution AI DJ not working

the AI dj isn’t working anymore. This happened suddenly on my iPhone and iPad have updated both

  • Newbie
  • the AI dj isn’t working anymore.  This happened suddenly on my iPhone and iPad    have updated both 
  • Ceres_vivo
  • Newbie
  • 10340 Views
  • 27 replies
  • 1 likes
  • 10340 Views
  • 27 replies
  • 1 likes

I cannot find a recently played list in the IOS app

There is a recently played tab next to the play queue in the desktop app but I am not able to find anything like that in the IOS app. There is 'recents' but this aggregates into lists not songs. If I click on the playlist icon it shows 'Now Playing' ...

  • Casual Listener
  • There is a recently played tab next to the play queue in the desktop app but I am not able to find anything like that in the IOS app. There is 'recents' but this aggregates into lists not songs. If I...
  • mrees007
  • Casual Listener
  • 153 Views
  • 1 replies
  • 1 likes
  • 153 Views
  • 1 replies
  • 1 likes

Superuser Contribution iPhone Volume Randomly Lowering

PlanPremiumCountryUSADeviceiPhone 12 miniOperating SystemiOS 18 My Question or IssueHello, I have been experiencing an ongoing issue with the Spotify app on my iPhone for probably a year, and I cannot find a solution. The music volume lowers at rando...

  • Newbie
  • Plan Premium Country USA Device iPhone 12 mini Operating System iOS 18   My Question or Issue Hello, I have been experiencing an ongoing issue with the Spotify app on my iPhone for pro...
  • Vasil
  • Moderator
  • 318 Views
  • 1 replies
  • 0 likes
  • iOS
    volume
  • 318 Views
  • 1 replies
  • 0 likes

Superuser Contribution Je suis abonnée et depuis samedi, des coupures interviennent tts les 30 sec

Je suis abonnée avec offre premium avec portable iPhone, coupure systématique au bout de 30 secondes Quid ?

  • Visitor
  • Je suis abonnée avec offre premium avec portable iPhone, coupure systématique au bout de 30 secondes Quid ?
  • Eni
  • Moderator
  • 146 Views
  • 1 replies
  • 0 likes
  • 146 Views
  • 1 replies
  • 0 likes

Superuser Contribution Song lyrics missing

PlanFree/PremiumCountryCanadaDevice(iPhone 13)Operating System(iOS 17.4.1.) My Question or IssueI have had song lyrics missing for days now, I’ve shut phone down, and logged in and out of Spotify and it won’t fix the problem. As well as: podcast slee...

  • Casual Listener
  • Plan Free/Premium Country Canada Device (iPhone 13) Operating System (iOS  17.4.1.)   My Question or Issue I have had song lyrics missing for days now, I’ve shut phone down, and l...
  • Ohn
  • Newbie
  • 1795 Views
  • 3 replies
  • 1 likes
  • 1795 Views
  • 3 replies
  • 1 likes

Superuser Contribution refund on student premium

I bought the student premium because my family plan stopped but ive been informed its back again and id like a refund for the student plan.

  • Visitor
  • I bought the student premium because my family plan stopped but ive been informed its back again and id like a refund for the student plan.
  • Eni
  • Moderator
  • 151 Views
  • 1 replies
  • 0 likes
  • 151 Views
  • 1 replies
  • 0 likes

How do you get your profile picture to change on iPad???

I looked for the “gear”. But I keep watching videos and I think it has been updated. Thank you.

  • Casual Listener
  • I looked for the “gear”. But I keep watching videos and I think it has been updated. Thank you.
  • kade14
  • Casual Listener
  • 587 Views
  • 2 replies
  • 1 likes
  • 587 Views
  • 2 replies
  • 1 likes

Superuser Contribution [IOS] Carplay new issues

PlanPremiumCountryIsraelDeviceIphone 15Operating SystemIOS18 My Question or Issuethis morning, when i connected to CarPlay, the Spotify app start to look different and acts different.1. the heart icon changed to + icon.2. when I say to Siri 'I loved ...

  • Roadie
  • Plan Premium Country Israel Device Iphone 15 Operating System IOS18   My Question or Issue this morning, when i connected to CarPlay, the Spotify app start to look different and acts d...
  • PurpleFan
  • Roadie
  • 543 Views
  • 7 replies
  • 0 likes
  • 543 Views
  • 7 replies
  • 0 likes

Superuser Contribution How do I download full podcasts (all episodes) offline?

I'm departing on a two-month, off-the-grid expedition and would need several dozens of podcasts downloaded in full for offline listening. How do I do this without needing to tap each episode separately? "Following" a podcast doesn't seem to trigger d...

  • Visitor
  • I'm departing on a two-month, off-the-grid expedition and would need several dozens of podcasts downloaded in full for offline listening. How do I do this without needing to tap each episode sepa...
  • Phokion
  • Newbie
  • 22155 Views
  • 5 replies
  • 2 likes
  • 22155 Views
  • 5 replies
  • 2 likes

Superuser Contribution How do you turn off "shuffle" on "radio" playlists?

I don't often create "radio" playlists, and I don't think this was always a problem, but I've noticed when I do they don't play in order, which is a giant pain if you hear a song you liked and want to save it or just see what song it was, you have no...

  • Roadie
  • I don't often create "radio" playlists, and I don't think this was always a problem, but I've noticed when I do they don't play in order, which is a giant pain if you hear a song you liked and want t...
  • InsaneDoggo
  • Casual Listener
  • 1710 Views
  • 11 replies
  • 1 likes
  • 1710 Views
  • 11 replies
  • 1 likes

Superuser Contribution Bluetooth shuffle changes

When I connect to a Bluetooth device it reshuffles my playlist. Anything added to a queue outside the playlist remains but the rest will shuffle and sometimes it plays a different song to what it was on prior to connecting to device. I’ve tried remov...

  • Music Fan
  • When I connect to a Bluetooth device it reshuffles my playlist. Anything added to a queue outside the playlist remains but the rest will shuffle and sometimes it plays a different song to what it was...
  • Ivelina
  • Moderator
  • 7643 Views
  • 36 replies
  • 2 likes
  • 7643 Views
  • 36 replies
  • 2 likes

Superuser Contribution Music playback iPod

PlanPremiumCountryUSADeviceIPhone 12/Ipod 7Operating System(Most recent ios) My Question or IssueAlright so I’ve got an iPod seven but I also have an iPhone, I’m logged into the same profile on both devices, in which then I will open the app on both ...

  • Casual Listener
  •   Plan Premium Country USA Device IPhone 12/Ipod 7 Operating System (Most recent ios)   My Question or Issue Alright so I’ve got an iPod seven but I also have an iPhone, I’m logg...
  • Ivelina
  • Moderator
  • 190 Views
  • 2 replies
  • 0 likes
  • 190 Views
  • 2 replies
  • 0 likes

Superuser Contribution App crashes straight after I log in iOS 15.8.3

PlanFree/PremiumCountryUKOperating SystemiOS 15.8.3 My Question or IssueI have an iPhone currently updated and using iOS 15.8.3. Whenever I log in to the spotify app it crashes straight after. I’ve done all the recommended things but nothing has work...

  • Visitor
  •   Plan Free/Premium Country UK Operating System iOS 15.8.3   My Question or Issue I have an iPhone currently updated and using iOS 15.8.3. Whenever I log in to the spotify app it c...
  • Mitre226644
  • Roadie
  • 476 Views
  • 2 replies
  • 0 likes
  • 476 Views
  • 2 replies
  • 0 likes

Superuser Contribution [iPad] Keyboard shortcuts stopped working

PlanPremiumCountryCroatia DeviceiPad Air (gen. 5)Operating SystemiPadOS version 17.6.1 My Question or IssueI listen to Spotify on my iPad which is connected to a Magic Keyboard. I specifically remember being able to pause songs with spacebar and skip...

  • Regular
  • Plan Premium Country Croatia   Device iPad Air (gen. 5) Operating System iPadOS version 17.6.1   My Question or Issue I listen to Spotify on my iPad which is connected to a Magic...
  • AlejaR
  • Moderator
  • 1372 Views
  • 13 replies
  • 1 likes
  • 1372 Views
  • 13 replies
  • 1 likes