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iOS (iPhone, iPad)

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 77557 Views
  • 16 replies
  • 37 likes
  • 77557 Views
  • 16 replies
  • 37 likes

Superuser Contribution Can’t turn off videos when shared to Instagram

Plan PremiumCountry USDevice iPhone 12Operating System iOS 15.3.1 I’ve turned off Canvas in the settings but sometimes when I try to share a song to my Instagram story it plays a looping video in the background and I can’t get rid of it. It’s not all...

  • Newbie
  •   Plan Premium Country US Device iPhone 12 Operating System iOS 15.3.1   I’ve turned off Canvas in the settings but sometimes when I try to share a song to my Instagram...
  • Eni
  • Moderator
  • 2745 Views
  • 2 replies
  • 1 likes
  • 2745 Views
  • 2 replies
  • 1 likes

Superuser Contribution Spotify app shows different song playing from what's playing via Connect

NOTE: This isn't specific to iOS, as the desktop app has the same issue. It seems to be an issue with Connect rather. When I'm playing a shuffled playlist, radio, or Daily Mix to a Spotify Connect device (Audiocast dongle), at some point, the apps (p...

  • Visitor
  • NOTE: This isn't specific to iOS, as the desktop app has the same issue. It seems to be an issue with Connect rather.   When I'm playing a shuffled playlist, radio, or Daily Mix to a Spotify C...
  • Espor
  • Visitor
  • 20719 Views
  • 22 replies
  • 6 likes
  • 20719 Views
  • 22 replies
  • 6 likes

Superuser Contribution Local files wont appear on Iphone

PlanPremium StudentCountryUSADeviceIphone XSOperating SystemIOS 13.3 My Question or IssueIve enabled local files on spotify on my computer. Ive added them to a playlist. Im on the same local internet.I have also tried connecting to my phones hotspot....

  • Casual Listener
  • Plan Premium Student Country USA Device Iphone XS Operating System IOS 13.3   My Question or Issue Ive enabled local files on spotify on my computer. Ive added them to a playlist. Im o...
  • yxngjee
  • Casual Listener
  • 24148 Views
  • 53 replies
  • 0 likes
  • 24148 Views
  • 53 replies
  • 0 likes

Solved!!Superuser Contribution Musicas são baixadas todas vez que entro no app

Toda vez que entro no Spotify pelo aplicativo no ios as músicas já baixadas no dispositivo são baixam novamente, caso não faça isso eu não consigo ouvir as musicas offline. Porque disso?PlanPremiumCountryBrasilDeviceiPhone 8 PlusOperating SystemiOS 1...

  • Casual Listener
  • Toda vez que entro no Spotify pelo aplicativo no ios as músicas já baixadas no dispositivo são baixam novamente, caso não faça isso eu não consigo ouvir as musicas offline. Porque disso? Plan Premi...
  • OscarDC
  • Moderator
  • 879 Views
  • 3 replies
  • 0 likes
  • 879 Views
  • 3 replies
  • 0 likes

Superuser Contribution volume changing between iOS and desktop

PlanPremiumCountryUKDeviceiphone se (2020), desktop pcOperating SystemiOS 14, Windows 10 I listen to music on my iphone and pc. I like my volume at max on my pc, as i have an external mixer, however i like my volume at a low level when using headphon...

  • Casual Listener
  • Plan Premium Country UK Device iphone se (2020), desktop pc Operating System iOS 14, Windows 10   I listen to music on my iphone and pc. I like my volume at max on my pc, as i have an e...
  • Jeremy
  • Spotify Legend
  • 315 Views
  • 1 replies
  • 0 likes
  • 315 Views
  • 1 replies
  • 0 likes

Superuser Contribution [bug] carplay non touch screen

PlanPremiumCountryUsaDevice(iPhone 13 pro max)Operating SystemIos15My Question or IssueI have a car that has a non touch display and a knob instead to control everything. my issue is randomly the selection will stick at the top navigation bar and not...

  • Regular
  • Plan Premium Country Usa Device (iPhone 13 pro max) Operating System Ios15 My Question or Issue I have a car that has a non touch display and a knob instead to control everything.   m...
  • karam99
  • Regular
  • 539 Views
  • 2 replies
  • 0 likes
  • 539 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify app not opening

PlanFamily PremiumCountryEnglandDeviceiPhone 6Operating SystemNot sure - do still need to update My Question or IssueThe spotify app does not have its normal logo on my homescreen, but it has a white background with grey lines on. When i click on the...

  • Casual Listener
  • Plan Family Premium Country England Device iPhone 6 Operating System Not sure - do still need to update   My Question or Issue The spotify app does not have its normal logo on my homes...
  • OscarDC
  • Moderator
  • 1545 Views
  • 4 replies
  • 0 likes
  • 1545 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Login after resetting password

Hello... I’m trying to log in but keep getting the same answer “login failed”. I have now tried to reset my password about 7-8 times without any luck of logging in, by pressing the “forgot my password” option. I’m running out of password possibilitie...

  • Newbie
  • Hello...  I’m trying to log in but keep getting the same answer “login failed”. I have now tried to reset my password about 7-8 times without any luck of logging in, by pressing the “forgot my ...
  • OscarDC
  • Moderator
  • 1585 Views
  • 7 replies
  • 0 likes
  • Password trouble
  • 1585 Views
  • 7 replies
  • 0 likes

Superuser Contribution Premium dou account problem

Hey I have the premium dou plan for me and my gf yesterday when Spotify had a problem in the app both account in my phone and my gf phone has been logged out and today when I sent her new link to join the plan it doesn’t open her a new account in her...

  • Newbie
  • Hey I have the premium dou plan for me and my gf yesterday when Spotify had a problem in the app both account in my phone and my gf phone has been logged out and today when I sent her new link to joi...
  • Yordan
  • Moderator
  • 395 Views
  • 1 replies
  • 0 likes
  • 395 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable to login on iPhone - Login on iMac works

PremiumUSiPhone 11iOS My Question or IssueI can login on my desktop iMac with my email/username and Spotify password, but I cannot do so on my iPhone. I simply get returned to the login screen when I try to do so. If I try the "login without password...

  • Newbie
  • Premium US iPhone 11 iOS    My Question or Issue I can login on my desktop iMac with my email/username and Spotify password, but I cannot do so on my iPhone.  I simply get return...
  • Jeremy
  • Spotify Legend
  • 561 Views
  • 1 replies
  • 0 likes
  • Login
  • 561 Views
  • 1 replies
  • 0 likes

I need a favor please

So it looks like Spotify knows about the equalizer glitch for iOS. However, would someone that does have presets screenshot what the settings are. I am terrible at tuning and literally just got aftermarket speakers installed.

  • Newbie
  • So it looks like Spotify knows about the equalizer glitch for iOS.  However, would someone that does have presets screenshot what the settings are. I am terrible at tuning and literall...
  • 299 Views
  • 0 replies
  • 0 likes
  • App & Features
  • 299 Views
  • 0 replies
  • 0 likes

Superuser Contribution Lost playlist & saved songs after downtime fix

My Question or IssueAfter the downtime/login fix the internal app isn’t functioning fine. Lost all saved songs and playlist after re-logging and have lost the last state of the app.

  • Regular
  •   My Question or Issue After the downtime/login fix the internal app isn’t functioning fine. Lost all saved songs and playlist after re-logging and have lost the last state of the app. 
  • maddog223
  • Casual Listener
  • 1025 Views
  • 8 replies
  • 2 likes
  • 1025 Views
  • 8 replies
  • 2 likes

Solved!!Superuser Contribution Lost all pre-sets on my equalizer tab

I have an iPhone 11 Regular and I’ve been using Spotify for around 4 to 5 years, Normally when I go to the equalizer tab in settings on the app and play my music on the “Dance” pre-set that they had on there I now no longer have any equalizer pre-set...

  • Regular
  • I have an iPhone 11 Regular and I’ve been using Spotify for around 4 to 5 years, Normally when I go to the equalizer tab in settings on the app and play my music on the “Dance” pre-set that they had ...
  • Kiril
  • Moderator
  • 1690 Views
  • 5 replies
  • 3 likes
  • 1690 Views
  • 5 replies
  • 3 likes

Superuser Contribution Am I crazy or did the Apple TV Spotify app used to have a "go to ____ radio" option?

I swear to god it used to be that when you go to select a song (or album or artist), you could hold down the select button on the Apple TV remote and it would bring up a whole menu with options like "Go to Song Radio." Did this stop working for anyon...

  • Newbie
  • I swear to god it used to be that when you go to select a song (or album or artist), you could hold down the select button on the Apple TV remote and it would bring up a whole menu with options like ...
  • Jeremy
  • Spotify Legend
  • 1646 Views
  • 1 replies
  • 0 likes
  • 1646 Views
  • 1 replies
  • 0 likes

Why can’t I turn off shuffle for my playlists on iOS?

Why are my playlists all stuck on shuffle for playback? On mobile, on both iphone and iPad. i found an article in support that I included in the screenshot. When I hit shuffle play, the shuffle interweaving arrows just stay green, and the song playin...

  • Regular
  • Why are my playlists all stuck on shuffle for playback? On mobile, on both iphone and iPad.   i found an article in support that I included in the screenshot.  When I hit shuffle play, th...
  • Hand3
  • Regular
  • 767 Views
  • 2 replies
  • 0 likes
  • 767 Views
  • 2 replies
  • 0 likes

Superuser Contribution Local Files song disappearing when playing

PlanPremiumCountryAustraliaDeviceIOS, IPhone 6Operating SystemWindows 10 My Question or IssueWhen trying to use the local files feature I am able to download the songs and put them on playlists but when I go to play one of the songs on my phone it wi...

  • Newbie
  • Plan Premium Country Australia Device IOS, IPhone 6 Operating System Windows 10   My Question or Issue When trying to use the local files feature I am able to download the songs and pu...
  • crediexpress
  • Newbie
  • 1768 Views
  • 3 replies
  • 0 likes
  • 1768 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Does downloaded “radio” content on watch when it’s refreshed?

PlanPremiumCountryusa DeviceiPhone SE 2020 watch 3Operating System(iOS 15 and 8.4.2 on watch) My Question or Issue I read that the radio mixes refresh on occasion. If you have downloaded an artist radio content to your watch, when Spotify refreshes i...

  • Regular
  •   Plan Premium Country usa    Device iPhone SE 2020 watch 3 Operating System (iOS 15 and 8.4.2 on watch)    My Question or Issue   I read that the radio mix...
  • irish8377
  • Regular
  • 867 Views
  • 6 replies
  • 0 likes
  • 867 Views
  • 6 replies
  • 0 likes

CarPlay Liked Songs not showing

Recently "Liked Songs" under "Library" do not show on Apple CarPlay. Family and friends seem to have the same issue... Not sure if this is a Bug or a Feature™ ! (Latest App & iOS) Regards,

SpotifyLikedSongs.jpg
  • Newbie
  • Recently "Liked Songs" under "Library" do not show on Apple CarPlay.   Family and friends seem to have the same issue...    Not sure if this is a Bug or a Feature™ ! (Latest App &a...
  • 567 Views
  • 0 replies
  • 0 likes
  • App & Features
  • 567 Views
  • 0 replies
  • 0 likes

Superuser Contribution La música se corta iPadOS

None of the below information is required. However, the more you provide the easier it would will be for us to try and help.Plan PremiumCountry España Device air pad 19,9 Operating SystemiOS iPad 15.3.1 My Question or IssueÚltimamente cuando pongo la...

  • Casual Listener
  •   None of the below information is required. However, the more you provide the easier it would will be for us to try and help. Plan  Premium Country España   Device air pad 19,...
  • Alex
  • Spotify Legend
  • 370 Views
  • 1 replies
  • 0 likes
  • 370 Views
  • 1 replies
  • 0 likes