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iOS (iPhone, iPad)

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 70285 Views
  • 16 replies
  • 37 likes
  • 70285 Views
  • 16 replies
  • 37 likes

Solved!!Superuser Contribution Spotify video not working

PlanFreeCountryThe BahamasDeviceiPhone XROperating SystemiOS 15.2.1 My Question or IssueI have been trying to watch a podcast(JRE) but only the audio plays and I see no option for video. I have done a clean reinstall and check all settings and set th...

  • Casual Listener
  • Plan Free Country The Bahamas Device iPhone XR Operating System iOS 15.2.1   My Question or Issue I have been trying to watch a podcast(JRE) but only the audio plays and I see no optio...
  • princessdia1
  • Newbie
  • 68845 Views
  • 21 replies
  • 1 likes
  • 68845 Views
  • 21 replies
  • 1 likes

Superuser Contribution Search results are incomplete

PlanPremiumCountryUSADeviceiPhone 13 proOperating SystemiOS 16.6 My Question or IssueIf you search for "The ava song" the results are missing the song called "The Ava Song" by Francis Dunnery. If you search for "The Ava Song Francis," the result show...

  • Casual Listener
  • Plan Premium Country USA Device iPhone 13 pro Operating System iOS 16.6   My Question or Issue If you search for "The ava song" the results are missing the song called "The Ava Song" b...
  • steve1346
  • Newbie
  • 399 Views
  • 3 replies
  • 0 likes
  • 399 Views
  • 3 replies
  • 0 likes

Superuser Contribution How do I see my list of hidden songs on iOS?

I accidentally banned a song. I can't remember the name of the song or the artist so I would like to see my list of hidden songs. I went to my iOS device, went to Playlists and scrolled to the bottom. I do not see a Hidden Songs playlist with a list ...

  • Visitor
  • I accidentally banned a song. I can't remember the name of the song or the artist so I would like to see my list of hidden songs. I went to my iOS device, went to Playlists and scrolled to the bo...
  • RossCoronado
  • Newbie
  • 15371 Views
  • 6 replies
  • 3 likes
  • 15371 Views
  • 6 replies
  • 3 likes

Solved!!Superuser Contribution Lyrics not in sync when using Airplay

Hello team, since the global release of lyrics, I am enjoying the feature. My only complaint is that when playing the music using AirPlay, lyrics are not in sync anymore. The lyrics in my iPhone 13 Pro are displayed in advance. Seems like the app doe...

  • Composer
  • Hello team, since the global release of lyrics, I am enjoying the feature. My only complaint is that when playing the music using AirPlay, lyrics are not in sync anymore.  The lyrics in my iP...
  • Ac75004
  • Visitor
  • 6133 Views
  • 19 replies
  • 1 likes
  • 6133 Views
  • 19 replies
  • 1 likes

Why are all audiobooks locked when I am on a family premium account?

I’m on a family premium account and I am unable to listen to audiobooks as they all seem locked. I should have 15 hours of audiobooks free on this plan. Why does it say I need to pay extra to listen?

  • Visitor
  • I’m on a family premium account and I am unable to listen to audiobooks as they all seem locked. I should have 15 hours of audiobooks free on this plan. Why does it say I need to pay extra to listen?
  • schmidt107
  • Newbie
  • 1348 Views
  • 3 replies
  • 0 likes
  • 1348 Views
  • 3 replies
  • 0 likes

Solved!! Spotify needs to be opened to download music?

I have bought an iphone 8 and wanted to download all my songs. But it only downloads when the app is open and im not idle. This takes a lot of time because im about to download like 2k songs. I never had that problem with other devices. Any ideas?

  • Regular
  • I have bought an iphone 8 and wanted to download all my songs. But it only downloads when the app is open and im not idle.    This takes a lot of time because im about to download like 2k...
  • AIDEN78
  • Visitor
  • 71821 Views
  • 9 replies
  • 0 likes
  • 71821 Views
  • 9 replies
  • 0 likes

Superuser Contribution Beats Flex

Plan/PremiumCountryUK DeviceIPHONE16proOperating SystemiOS 18.1 My Question or IssueI have several pairs of Beats Flex and I connected one of them to my iPhone and I find that Spotify app on iOS will play the music but there be no sound. I’ve reset t...

  • Newbie
  • Plan /Premium Country UK   Device IPHONE16pro Operating System iOS 18.1   My Question or Issue I have several pairs of Beats Flex and I connected one of them to my iPhone and I f...
  • Eni
  • Moderator
  • 278 Views
  • 1 replies
  • 0 likes
  • 278 Views
  • 1 replies
  • 0 likes

Superuser Contribution App keeps returning to top of playlist

PlanPremiumCountryPhilippinesDeviceiPad 6Operating SystemiOS 13 My Question or IssueI play a song on my playlist that contains several hundred songs. I switch to a different app with the song still playing. I switch back to spotify to choose a new so...

  • Newbie
  • Plan Premium Country Philippines Device iPad 6 Operating System iOS 13   My Question or Issue I play a song on my playlist that contains several hundred songs. I switch to a different ...
  • MihailY
  • Moderator
  • 2101 Views
  • 5 replies
  • 1 likes
  • 2101 Views
  • 5 replies
  • 1 likes

Superuser Contribution Spotify app disconnecting my devices

PlanPremiumCountryUnited StatesDeviceIphone 11 Pro MaxOperating SystemiOS 18.1 My Question or IssueEvery time I connect with both AirPods pros gen 2( left and right earbud ) or my AirPods maxes, Spotify plays for one second and disconnects my devices...

  • Newbie
  •   Plan Premium Country United States Device Iphone 11 Pro Max Operating System iOS 18.1   My Question or Issue Every time I connect with both AirPods pros gen 2( left and right e...
  • Ivelina
  • Moderator
  • 414 Views
  • 1 replies
  • 0 likes
  • 414 Views
  • 1 replies
  • 0 likes

Solved!! How to add a canvas to a local file

PlanPremiumCountryU.S.A.Device(iPhone 7)Operating System(iOS 12.2) My Question or IssueI saw that Spotify has a new feature on some songs called a Canvas that lets songs have little animations on them instead of cover art. I was wondering: does anyon...

  • Music Fan
  • Plan Premium Country U.S.A. Device (iPhone 7) Operating System (iOS 12.2)   My Question or Issue I saw that Spotify has a new feature on some songs called a Canvas that lets songs have...
  • wcastillo_1
  • Visitor
  • 3772 Views
  • 2 replies
  • 0 likes
  • 3772 Views
  • 2 replies
  • 0 likes

Superuser Contribution I can’t turn shuffle off, Premium subscriber

When I click on the shuffle icon it just goes between smart Shuffle and regular shuffle and never turns off. It also seems to add smart shuffle recommendations whether or not Smart Shuffle is selected. Plan/PremiumCountryUSiPhone 14 Pro Operating Sys...

  • Visitor
  • When I click on the shuffle icon it just goes between smart Shuffle and regular shuffle and never turns off.  It also seems to add smart shuffle recommendations whether or not Smart Shuffle is s...
  • Eni
  • Moderator
  • 199 Views
  • 1 replies
  • 0 likes
  • 199 Views
  • 1 replies
  • 0 likes

My listening history randomly stopped updating, how do I fix it?

So i decided to check my listening history and found out that for at least coupe hours it didn't update even though i was listening to a lot of music in that timeframe. From what I can gather, the mobile listening history does not update at all, the ...

  • Casual Listener
  • So i decided to check my listening history and found out that for at least coupe hours it didn't update even though i was listening to a lot of music in that timeframe. From what I can gather, the mo...
  • gawen
  • Casual Listener
  • 2209 Views
  • 15 replies
  • 3 likes
  • 2209 Views
  • 15 replies
  • 3 likes

Spotify is running insanely slow on my iphone 7 plus

Spotify is unresponsive, and only ever plays one song in a playlist (and it lags). This began last week. Before that I had no issues.I only have about 20 playlists. I probably have about 150 liked songs. My iphone has spare storage space. I've tried ...

  • Visitor
  • Spotify is unresponsive, and only ever plays one song in a playlist (and it lags). This began last week. Before that I had no issues. I only have about 20 playlists. I probably have about 150 like...
  • Not applicable
  • 475 Views
  • 2 replies
  • 1 likes
  • 475 Views
  • 2 replies
  • 1 likes

Superuser Contribution Local Files not playing on Iphone

I have a bunch of local files on my mac and those songs are playing just fine on my playlist there, but when I try to use it on my phone only four of the songs show up. I've tried everything but nothing seems to fix this. Help!

  • Newbie
  •   I have a bunch of local files on my mac and those songs are playing just fine on my playlist there, but when I try to use it on my phone only four of the songs show up. I've tried e...
  • xrazzthekidd
  • Newbie
  • 21564 Views
  • 26 replies
  • 2 likes
  • 21564 Views
  • 26 replies
  • 2 likes

Superuser Contribution On my iPhone, there is no audio on any song or podcast selection.

It shows that the song is playing, but there is no volume. Phone volume is fully up. Bluetooth is connected. Other Bluetooth apps (XM) operate fine. The problem is only resolved if I turn off the phone and restart it.

  • Visitor
  • It shows that the song is playing, but there is no volume. Phone volume is fully up. Bluetooth is connected. Other Bluetooth apps (XM) operate fine. The problem is only resolved if I turn off the pho...
  • Not applicable
  • 691 Views
  • 2 replies
  • 0 likes
  • 691 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Can’t Make a Hidden Song Unhidden

While using smart shuffle, I found a song I liked and I accidentally hit the hide button instead of plus button. Now I can’t make the song unhidden and add it to my liked songs. I have tried to press the unhide button but it doesn’t exist in my likes...

  • Casual Listener
  • While using smart shuffle, I found a song I liked and I accidentally hit the hide button instead of plus button. Now I can’t make the song unhidden and add it to my liked songs. I have tried to press...
  • ChuckDaddyy
  • Visitor
  • 2442 Views
  • 9 replies
  • 0 likes
  • 2442 Views
  • 9 replies
  • 0 likes

Superuser Contribution Guest mode

I think it would be awesome for a guest mode feature to be on spotify. Sometimes it gets annoying how when someone wants to play a song in spotify and you give then your phone and they start looking through all your playlists and songs. A guest mode ...

  • Newbie
  • I think it would be awesome for a guest mode feature to be on spotify. Sometimes it gets annoying how when someone wants to play a song in spotify and you give then your phone and they start looking ...
  • eVad-e
  • Newbie
  • 20814 Views
  • 2 replies
  • 10 likes
  • 20814 Views
  • 2 replies
  • 10 likes

Superuser Contribution Unable to play anything in CarPlay

Spotify version8.9.19.571PlanPremiumCountryThe NetherlandsDeviceiPhone 15 Pro Max / CarPlay in a Mini CooperOperating SystemiOS 17.3.1 My Question or IssueLately, Spotify is not able to play anything upon (re)connecting with CarPlay. It’ll show the l...

  • Casual Listener
  • Spotify version 8.9.19.571 Plan Premium Country The Netherlands Device iPhone 15 Pro Max / CarPlay in a Mini Cooper Operating System iOS 17.3.1   My Question or Issue Lately, Spotify...
  • Esmee3
  • Visitor
  • 17441 Views
  • 15 replies
  • 0 likes
  • 17441 Views
  • 15 replies
  • 0 likes