Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
62605 Views
16 replies
37 likes

62605 Views
16 replies
37 likes

Superuser Contribution Auto play not working

PlanPremium Duo CountryUSA Device(iPhone Xr & IPhone 6s)Operating System(iOS 14.3 & 13.7 respectively) My Question or IssueAutoplay has stopped working when the end of an album or song has been reached. I can get it to work again by turning off auto ...

CountDooku
Regular
Plan Premium Duo Country USA Device (iPhone Xr & IPhone 6s) Operating System (iOS 14.3 & 13.7 respectively) My Question or Issue Autoplay has stopped work...
2021-01-21 3:45:08 PM
2021-01-24 5:17:19 PM
Novy
Moderator
518 Views
3 replies
1 likes

518 Views
3 replies
1 likes

Superuser Contribution Automatically switching to other playlist after play 2-3 songs

PlanPremiumCountryThailandDeviceAll platformOperating System(iOS, Windows 10) My Question or IssueToday, I got a problem about playing music during 2-3 song, the spotify stop current song and switch to other playlist by automatically, not command by ...

imoogolf
Casual Listener
Plan Premium Country Thailand Device All platform Operating System (iOS, Windows 10) My Question or Issue Today, I got a problem about playing music during 2-3 song, the spotify stop...
2021-01-19 9:01:16 AM
2021-01-24 2:53:02 PM
Alex
Spotify Legend
1272 Views
12 replies
3 likes

1272 Views
12 replies
3 likes

Superuser Contribution Spotify stop playing song by itself

when I start song on spotify it was stop playing by itself about 3-4 song or 30 sec I try to restart app,delete app, change all setting that was about background information,wifi or cellular and battery not in a low. I can’t find a way out who can fi...

umeungg
Newbie
when I start song on spotify it was stop playing by itself about 3-4 song or 30 sec I try to restart app,delete app, change all setting that was about background information,wifi or cellular and batt...
2021-01-23 1:16:41 PM
2021-01-24 2:52:53 PM
Ver
Spotify Legend
397 Views
1 replies
0 likes

397 Views
1 replies
0 likes

Superuser Contribution Release Radar does not update on Windows

PlanPremiumCountryLithuaniaDeviceDELLOperating SystemWindows 10 My Question or IssueAnother Friday morning and when I switch from my mobile to desktop, my sound is not plating. I check my release radar and the album cover is updated to show the top a...

songsome
Regular
Plan Premium Country Lithuania Device DELL Operating System Windows 10 My Question or Issue Another Friday morning and when I switch from my mobile to desktop, my sound is not platin...
2021-01-22 6:56:39 AM
2021-01-24 2:19:51 PM
songsome
Regular
445 Views
2 replies
0 likes

445 Views
2 replies
0 likes

Solved!!Superuser Contribution Downloaded playlists and albums gone

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueFor the one millionth time are my downloads of the playlists and albums gone ! The playlists ...

BaboTennis
Casual Listener
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue For the...
2021-01-15 8:15:41 PM
2021-01-24 8:17:03 AM
Ver
Spotify Legend
918 Views
8 replies
0 likes

918 Views
8 replies
0 likes

Superuser Contribution AirPods Connection Reliability Problems

PlanPremium (Student)CountryUnited StatesDeviceiPhone SE (M/N: NLY32LL/A), AirPods 1st and 2nd GenerationOperating SystemiOS 12.3 (Build: 16F5129d) My Question or IssueWhen listening from Spotify, AirPods consistently cut out and back in on the music...

bls1999
Casual Listener
Plan Premium (Student) Country United States Device iPhone SE (M/N: NLY32LL/A), AirPods 1st and 2nd Generation Operating System iOS 12.3 (Build: 16F5129d) My Question or Iss...
2019-04-26 6:17:05 PM
2021-01-23 12:50:33 AM
Eni
Moderator
29894 Views
14 replies
6 likes

29894 Views
14 replies
6 likes

Superuser Contribution Advertisement after every song

I am on a free plan and as I start playing music Spotify advises me to watch a advertisement video for 30 minutes of uninterrupted listening. I gladly watch this advertisement which goes on for more than 30 seconds and then hope that I do not hear an...

SurilShah
Casual Listener
I am on a free plan and as I start playing music Spotify advises me to watch a advertisement video for 30 minutes of uninterrupted listening. I gladly watch this advertisement which goes on for...
2021-01-22 5:18:26 AM
2021-01-23 10:33:00 AM
Jeremy
Spotify Legend
5413 Views
1 replies
1 likes

5413 Views
1 replies
1 likes

Superuser Contribution ALL podcasts are gone?

PremiumUSAiPhone 11iOS 14 I just logged onto my app and ALL podcasts have disappeared. I do mean all. I subscribe to fairly large podcasts like The Daily, FiveThirtyEight, etc - so I know they are not removed. I've updated the app, downloaded and re-...

miztikk
Visitor
Premium USA iPhone 11 iOS 14 I just logged onto my app and ALL podcasts have disappeared. I do mean all. I subscribe to fairly large podcasts like The Daily, FiveThirtyEight, etc ...
2021-01-21 9:48:12 PM
2021-01-23 9:15:51 AM
Jeremy
Spotify Legend
2422 Views
7 replies
7 likes
Podcasts

2422 Views
7 replies
7 likes

Solved!!Superuser Contribution Random Playing isn't that Random

Random feature seems to be playing mostly the same songs, wth? For me it's a specific problem, because I add a lot of songs to a playlist then start listening and deleting what I don't want to keep. But how can I do this when a lot of songs are almos...

grandterr
Roadie
Random feature seems to be playing mostly the same songs, wth? For me it's a specific problem, because I add a lot of songs to a playlist then start listening and deleting what I don't want to...
2021-01-20 1:08:48 PM
2021-01-23 2:26:50 AM
spotfyisgarbag1
Regular
644 Views
2 replies
1 likes

644 Views
2 replies
1 likes

Solved!! Uncluttering Playlist Section

Like many I have too many playlists. I don't want to delete any of them, but is there a way to hide them from your playlist section? And I don't mean the "Make Playlist Secret" option, I mean hiding it from your actual library so you don't have to pa...

simonplant15
Casual Listener
Like many I have too many playlists. I don't want to delete any of them, but is there a way to hide them from your playlist section? And I don't mean the "Make Playlist Secret" option, I mean...
2021-01-21 10:11:14 PM
2021-01-22 7:39:33 PM
Emilia_8
Community Legend
603 Views
3 replies
0 likes
Unclutter

603 Views
3 replies
0 likes

Superuser Contribution liked songs by artists option on desktop

I love the mobile feature of seeing liked songs on artists pages and WISH this feature ran on desktop too ! It would make finding their songs so much easier than sorting liked songs by artist finding it etc which is clunky and takes ages !!!!Hope oth...

tillyplum123
Regular
I love the mobile feature of seeing liked songs on artists pages and WISH this feature ran on desktop too ! It would make finding their songs so much easier than sorting liked songs by artist ...
2021-01-21 4:51:41 PM
2021-01-22 5:17:30 PM
CarlosE
Moderator
394 Views
3 replies
0 likes

394 Views
3 replies
0 likes

Superuser Contribution Cannot Turn Off Shuffle Play (Not Showing On “Now Playing”)

PlanFree/PremiumCountryU.S.ADeviceiPhone SE 2020Operating SystemiOS 14.3??? My Question or IssueWhen I am on my playlist I can’t play the specific songs I want where on my friends phone which is the EXACT same type (iPhone SE 2020) he can play whatev...

Ellsworth
Casual Listener
Plan Free/Premium Country U.S.A Device iPhone SE 2020 Operating System iOS 14.3??? My Question or Issue When I am on my playlist I can’t play the specific songs I want where on my fr...
2021-01-21 2:25:04 AM
2021-01-22 9:13:05 AM
Jeremy
Spotify Legend
453 Views
1 replies
0 likes

453 Views
1 replies
0 likes

Superuser Contribution Group Session playing different songs??

PlanPremium DuoCountryUSADeviceiPhone 8 PlusOperating SystemiOS 14 My Question or IssueSorry if my tags and layout are weird, first time posting on here haha. I've been using the Group Session feature with my boyfriend a lot since we can't always be ...

angelicgoth
Newbie
Plan Premium Duo Country USA Device iPhone 8 Plus Operating System iOS 14 My Question or Issue Sorry if my tags and layout are weird, first time posting on here haha. I've been using...
2020-12-24 9:16:05 AM
2021-01-22 5:12:27 AM
hellodrenick
Regular
3778 Views
2 replies
0 likes

3778 Views
2 replies
0 likes

In app Notifications ANNOYING!

Dear Spotify Team, If I open my Spotify (Premium) I always get fronted with a notification "Spotify Is now available as widget". I click "OK" I open my playlist, go back to start. Again, the exact same notification "Spotify Is now available as widget...

LuisBackhaus
Casual Listener
Dear Spotify Team, If I open my Spotify (Premium) I always get fronted with a notification "Spotify Is now available as widget". I click "OK" I open my playlist, go back to st...
2021-01-21 11:07:20 PM
318 Views
0 replies
1 likes

318 Views
0 replies
1 likes

Superuser Contribution Video on Apple TV, Samsung TV, Xbox one

PlanPremiumCountryNL DeviceApple TVSamsung TVXbox One My Question or Issue I have the Spotify app on my Apple TV, on my Samsung TV and my XBox. Please tell me how I can watch my favorite video (podcast) on my TV like I used to for many years through ...

Fralala
Casual Listener
Plan Premium Country NL Device Apple TV Samsung TV Xbox One My Question or Issue I have the Spotify app on my Apple TV, on my Samsung TV and my XBox. Please tell me h...
2021-01-18 11:40:42 PM
2021-01-21 8:39:16 PM
Fralala
Casual Listener
858 Views
2 replies
4 likes
apple TV
Samsung tv
video
xbox

858 Views
2 replies
4 likes

Spotify not playing my saved tracks, crashing

Spotify has not been working for me all week. I have thousands of saved songs in my library. Recently spotify simply stops playing my songs. Here’s an example, Today I tried to playa saved album, it played the first track and then would not play the ...

user-removed
Visitor
Spotify has not been working for me all week. I have thousands of saved songs in my library. Recently spotify simply stops playing my songs. Here’s an example, Today I tried to play a saved al...
2021-01-21 7:49:02 PM
2021-01-21 7:57:52 PM
Hubo
Community Legend
1306 Views
1 replies
1 likes

1306 Views
1 replies
1 likes

Solved!!Superuser Contribution Cannot play downloaded music unless connected to wifi

Plan Family Free/Premium Premium Country. UK Device(iPad Pro 2018Operating System(iOS 13.7 My Question or IssueI download music and have selected option to play offline enabled.However for some stupid bizarre reason it forces me to connect to wifi fi...

Pridepark1997
Regular
Plan Family Free/Premium Premium Country. UK Device (iPad Pro 2018 Operating System (iOS 13.7 My Question or Issue I download music and have selected option ...
2020-10-17 3:39:24 PM
2021-01-20 11:49:19 PM
Eni
Moderator
688 Views
3 replies
1 likes

688 Views
3 replies
1 likes

Superuser Contribution Will not play song

PlanPremium CountryUSDevice(iPhone 7 and iPod touch 7Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueEnjoying Discover Weekly put cannot play other songs from the artist. I go to view artist or view album and the only song...

candice_shae
Newbie
Plan Premium Country US Device (iPhone 7 and iPod touch 7 Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Enjoying Discover Weekly put cannot...
2021-01-19 6:10:36 PM
2021-01-20 9:36:36 PM
Eni
Moderator
282 Views
1 replies
0 likes

282 Views
1 replies
0 likes

Superuser Contribution Apple Watch cannot stream

PlanFree/PremiumCountrySG DeviceIPhone XS Operating System(iOS 14.2) My Question or IssueSpotify not able to stream on Watch. Using TestFlight version 8.5.93.486

Dinojj
Casual Listener
Plan Free/Premium Country SG Device IPhone XS Operating System (iOS 14.2) My Question or Issue Spotify not able to stream on Watch. Using TestFlight version 8.5.93...
2021-01-10 12:16:01 PM
2021-01-20 6:53:00 PM
Eni
Moderator
1038 Views
5 replies
0 likes

1038 Views
5 replies
0 likes

Superuser Contribution [iOS] Cannot use offline mode anymore

PlanPremiumCountryEUDeviceiPhone 6sOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi,I'm reopening an issue raised by myself & solved in the below thread. After about the week, it is back w/ identical symptoms - I cannot ...

ronnieb78
Regular
Plan Premium Country EU Device iPhone 6s Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hi, I'm reopening an issue raised by myself & solved ...
2021-01-11 4:18:05 PM
2021-01-20 5:01:27 PM
ronnieb78
Regular
1420 Views
8 replies
0 likes
ios offline

1420 Views
8 replies
0 likes

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