Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
70258 Views
16 replies
37 likes

70258 Views
16 replies
37 likes

Superuser Contribution Unable to Delete Spotify App

Plan: FreeUS Device(iPhone 6S Plus)Operating System(iOS 14.2) My Question or IssueHello all, I was recently trying to solve an issue where Spotify would crash whenever I tried playing certain playlists. I decided to reinstall the app, and while this ...

michelle0306
Casual Listener
Plan: Free US Device (iPhone 6S Plus) Operating System (iOS 14.2) My Question or Issue Hello all, I was recently trying to solve an issue where Spotify would crash ...
2020-12-29 3:26:10 AM
2021-01-11 8:30:30 AM
Ivan
Spotify Legend
1657 Views
7 replies
0 likes

1657 Views
7 replies
0 likes

Can't skip ads in podcasts using my car controls, but able to skip regular podcast audio

PlanPremiumCountryUSADeviceiPhone 11Operating SystemiOS 13.3 My Question or IssueI am able to press the skip button in my car steering to skip regular audio, but the moment an ad comes on, I am unable to skip past the ad. I have to listen through the...

seemanta
Visitor
Plan Premium Country USA Device iPhone 11 Operating System iOS 13.3 My Question or Issue I am able to press the skip button in my car steering to skip regular audio, but the ...
2020-01-11 1:16:15 AM
2021-01-11 1:25:28 AM
Pineapple30
Regular
2263 Views
2 replies
2 likes
Premium
Skip ads

2263 Views
2 replies
2 likes

Superuser Contribution Spotify constantly closing and will not run in the background

PlanFreeCountryUSDeviceiPhone SE 2020Operating SystemiOS 14.3 My Question or Issue So my issue is that Spotify will no longer run continuously on my phone. When the screen turns off Spotify will only continue to play for about 2-15 minutes and then t...

user-removed
Visitor
Plan Free Country US Device iPhone SE 2020 Operating System iOS 14.3 My Question or Issue So my issue is that Spotify will no longer run continuously on my phone. When the sc...
2020-12-21 2:35:59 AM
2021-01-10 12:46:51 AM
user-removed
Not applicable
1999 Views
12 replies
3 likes

1999 Views
12 replies
3 likes

Solved!!Superuser Contribution Spotify keeps crashing

PlanPremiumCountryBelgium Device:iPhone 8, HP Envy laptop 13-ad0xxOperating SystemiOS 14.2, Windows 10 My Question or IssueMy spotify keeps crashing on my phone and computer. I’ve deleted it a couple of times on both my devices and the problem is sol...

manna1
Casual Listener
Plan Premium Country Belgium Device: iPhone 8, HP Envy laptop 13-ad0xx Operating System iOS 14.2, Windows 10 My Question or Issue My spotify keeps crashing on my phone and comp...
2021-01-09 8:42:44 PM
2021-01-10 9:21:27 PM
Eni
Moderator
1120 Views
1 replies
0 likes

1120 Views
1 replies
0 likes

Superuser Contribution Daily Mixes Getting Messed Up

PlanPremiumCountryUSDeviceiPhone XSOperating SystemiOS 13.1.3 My Question or Issue My daily mixes have previously been great. I listen to a few diffrent genres and each of my mixes for those are great. I mostly listen to Christian and worship music. ...

actuallyalexis
Casual Listener
Plan Premium Country US Device iPhone XS Operating System iOS 13.1.3 My Question or Issue My daily mixes have previously been great. I listen to a few diffrent genres...
2019-10-22 3:44:29 PM
2021-01-10 8:33:20 PM
rightsideout
Visitor
1300 Views
4 replies
3 likes

1300 Views
4 replies
3 likes

Superuser Contribution Can't share a song in messenger

PlanPremiumCountryNorwayDeviceiPhone XSOperating SystemiOS 14.3 My Question or IssueI can't share songs in Messenge. The whole app freezes when I try. Have to close the whole thing to be able to use it again. Regards,Julia

Julia69
Visitor
Plan Premium Country Norway Device iPhone XS Operating System iOS 14.3 My Question or Issue I can't share songs in Messenge. The whole app freezes when I try. Have to close t...
2021-01-09 4:20:16 PM
2021-01-10 4:51:33 PM
Eni
Moderator
1671 Views
1 replies
1 likes

1671 Views
1 replies
1 likes

Superuser Contribution Old Ipod needs old App version

PlanPremiumCountryNLDeviceiPod touchOperating SystemiOS 6.1.6My Question or IssueCan you please give me a Store update that suits this version of my iOS. After factory reset i have lost the Spotify app Please help....

Ipodiot
Casual Listener
Plan Premium Country NL Device iPod touch Operating System iOS 6.1.6 My Question or Issue Can you please give me a Store update that suits this version of my iOS. After fact...
2020-11-16 5:44:31 PM
2021-01-10 9:46:29 AM
Ipodiot
Casual Listener
578 Views
2 replies
0 likes

578 Views
2 replies
0 likes

Superuser Contribution Recently Played Artists Doesn't Appear or Show Up

PlanPremiumCountryCanadaDeviceiPhone 7 and Windows Operating SystemiOS 11.4 and Windows 10 My Question or IssueI cannot see any of my friends' recently played artists on their profile page. I only see their playlists on their profile page. My friend,...

user-removed
Visitor
Plan Premium Country Canada Device iPhone 7 and Windows Operating System iOS 11.4 and Windows 10 My Question or Issue I cannot see any of my friends' recently played ar...
2018-07-06 5:50:32 AM
2021-01-10 9:07:57 AM
countsian
Casual Listener
31525 Views
5 replies
3 likes

31525 Views
5 replies
3 likes

Superuser Contribution Shuffle Mode : Can't switch off (Premium)

PlanPremiumCountry DeviceiPhone 6sOperating System13.2 My Question or Issue The Audiobook I am listening to has 380 tracks. I switched shuffle off. But when listening to this audiobook, Spotify turned shuffle mode on and I am lost now. I switched it ...

Sirhannes
Regular
Plan Premium Country Device iPhone 6s Operating System 13.2 My Question or Issue The Audiobook I am listening to has 380 tracks. I switched shuffle off. But when liste...
2021-01-07 7:37:45 PM
2021-01-09 3:16:12 PM
Jeremy
Spotify Legend
1114 Views
3 replies
0 likes

1114 Views
3 replies
0 likes

Superuser Contribution [iOS] Spotify app crashing + draining battery?

PlanPremiumCountryThe NetherlandsDeviceiPhone 12Operating SystemiOS 14.2.1 (latest) My Question or IssueHi there, My Spotify app often crashes in the background when I am listening to music (it maybe happens a few times per day). I can listen to a lo...

user56444
Visitor
Plan Premium Country The Netherlands Device iPhone 12 Operating System iOS 14.2.1 (latest) My Question or Issue Hi there, My Spotify app often crashes in the background when...
2020-11-25 9:50:22 PM
2021-01-09 4:08:05 AM
Mandysierz18
Casual Listener
1160 Views
6 replies
6 likes

1160 Views
6 replies
6 likes

Superuser Contribution Songs in album randomly stops playing

I have noticed this happening for the past 1 week or so. When I go to my library and click on a song in one of my saved albums, nothing happens. This is really annoying as the only way to fix it is to restart Spotify app. And then the issue repeats a...

p0p9y9
Regular
I have noticed this happening for the past 1 week or so. When I go to my library and click on a song in one of my saved albums, nothing happens. This is really annoying as the only way to fix it is t...
2020-08-27 2:02:30 PM
2021-01-08 9:24:52 PM
CarlosE
Moderator
1537 Views
7 replies
0 likes

1537 Views
7 replies
0 likes

Spotify Time

This morning, I checked on my phone to see how many minutes I've spent on my phone with an app that I use and trust. I was expecting to see Spotify be 1 hour or so, but when I turned the app on, it said that I has spent eight hours on Spotify. So, I'...

JackReynolds05
Music Fan
This morning, I checked on my phone to see how many minutes I've spent on my phone with an app that I use and trust. I was expecting to see Spotify be 1 hour or so, but when I turned the app on, it s...
2021-01-08 3:48:22 PM
341 Views
0 replies
0 likes

341 Views
0 replies
0 likes

[iOS] Troubleshoting

My Spotify stopped offering 30 minutes of ad free listening after I pushed "no thanks" a few times and started listening to it on an iPhone instead of an iPad. if anyone knows how to fix this please help me.

Mk132
Visitor
My Spotify stopped offering 30 minutes of ad free listening after I pushed "no thanks" a few times and started listening to it on an iPhone instead of an iPad. if anyone knows how to fix this please ...
2021-01-07 12:21:06 AM
285 Views
0 replies
0 likes
iOS

285 Views
0 replies
0 likes

Solved!!Superuser Contribution Spotify crashes on iOS 14.3

PlanFree DeviceiPhone 11 ProOperating System(iOS 14.3 My Question or Issue:My Spotify app keeps crashing. It also crashed when I was on iOS 14.2. It crashes at around 1 hour of using the app. I’ve tried the “Clean reinstall” and making a new account ...

user-removed
Visitor
Plan Free Device iPhone 11 Pro Operating System (iOS 14.3 My Question or Issue: My Spotify app keeps crashing. It also crashed when I was on iOS 14.2. It crashes at around 1 ho...
2021-01-04 2:25:59 PM
2021-01-07 6:25:28 PM
user-removed
Not applicable
26080 Views
15 replies
4 likes

26080 Views
15 replies
4 likes

Solved!!Superuser Contribution [iPhone] Downloaded artists (thus songs) not showing when offline

PlanPremiumCountryEUDeviceiPhone 6sOperating SystemiOS 14.01 My Question or IssueSteps to reproduce:1) On my iPhone w/ latest Spotify app version (01/2021), I navigate to Your Library -> Artists2) I intend to pick an artist for whom I have downloaded...

ronnieb78
Regular
Plan Premium Country EU Device iPhone 6s Operating System iOS 14.01 My Question or Issue Steps to reproduce: 1) On my iPhone w/ latest Spotify app version (01/2021), I navigate to Y...
2021-01-06 9:35:47 AM
2021-01-07 11:16:52 AM
Alex
Spotify Legend
744 Views
4 replies
0 likes
ios offline iphone

744 Views
4 replies
0 likes

Superuser Contribution Whatsapp sound messages stops podcast

PlanPremiumCountryNorwayDevice(iPhone 7)Operating System(iOS 14.2) My Question or IssueWhen I use Spotify to listen to podcasts, and then play a sound message from whatsapp, the podcast doesn`t continue autoatically! I have to manually enter Spotify ...

idaklaudiussen
Visitor
Plan Premium Country Norway Device (iPhone 7) Operating System (iOS 14.2) My Question or Issue When I use Spotify to listen to podcasts, and then play a sound message from whatsapp, ...
2021-01-06 8:48:55 AM
2021-01-07 9:02:27 AM
Jeremy
Spotify Legend
825 Views
1 replies
0 likes

825 Views
1 replies
0 likes

Superuser Contribution Downloaded albums lost on iPhone 7

Spotify Premium user, iPhone 7 running iOS 14.3. Once again, the albums I've downloaded over the last 6 months, since the last time this happened, disappeared after upgrading to the latest version of the Apple iOS. Only three albums out of >50 are st...

momwab
Casual Listener
Spotify Premium user, iPhone 7 running iOS 14.3. Once again, the albums I've downloaded over the last 6 months, since the last time this happened, disappeared after upgrading to the latest version of...
2021-01-06 5:51:37 AM
2021-01-07 8:15:31 AM
Jeremy
Spotify Legend
238 Views
1 replies
0 likes

238 Views
1 replies
0 likes

Superuser Contribution Can you please fix your app.

PlanPremiumCountryUsaDeviceiPhone 11Operating System(iOS 14.3 My Question or IssueWhy does this app still kill my phone battery and crash constantly? This has been going on for months and I have used this app and paid for premium for years. If you ca...

Kkoontz94
Casual Listener
Plan Premium Country Usa Device iPhone 11 Operating System (iOS 14.3 My Question or Issue Why does this app still kill my phone battery and crash constantly? This has been going on f...
2021-01-06 5:03:03 AM
2021-01-07 8:14:05 AM
Mihail
Spotify Legend
410 Views
1 replies
1 likes

410 Views
1 replies
1 likes

Superuser Contribution Spotify quits itself on iPhone

One my iPhone 7 with software 14.0.1 Spotify will randomly quit itself and my music will stop playing and I’ll have to reopen the app and press play. This is a consistent problem. I can’t fully listen through a song without having to go back on my ph...

Arw98
Casual Listener
One my iPhone 7 with software 14.0.1 Spotify will randomly quit itself and my music will stop playing and I’ll have to reopen the app and press play. This is a consistent problem. I can’t fully liste...
2020-12-30 6:33:40 PM
2021-01-07 8:12:24 AM
Ver
Spotify Legend
1013 Views
5 replies
1 likes

1013 Views
5 replies
1 likes

Superuser Contribution Selecting multiple tracks to add to your playlist

In my desktop MAC this option to select and shift selects all the tracks and save to my playlist works fine. But with iPad app you are unable to perform this function. Are there any work around for this.At present you can perform this on individual t...

phpnukes
Regular
In my desktop MAC this option to select and shift selects all the tracks and save to my playlist works fine. But with iPad app you are unable to perform this function. Are there any work around for t...
2021-01-04 6:56:56 AM
2021-01-06 1:02:52 PM
Ivan
Spotify Legend
462 Views
1 replies
0 likes

462 Views
1 replies
0 likes

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