Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
70902 Views
16 replies
37 likes

70902 Views
16 replies
37 likes

Superuser Contribution Playlist Fast Scrolling Bug

PlanPremium FamilyCountryItalyDeviceiPhone 12 miniOperating System14.3 My Question or IssueWhen I browse a playlist with many songs and want to quickly scroll to the latest songs, the scrolling lags. (Demo Link 1)I had the same issue with my old ipho...

Giovag
Roadie
Plan Premium Family Country Italy Device iPhone 12 mini Operating System 14.3 My Question or Issue When I browse a playlist with many songs and want to quickly scroll to the latest s...
2021-01-12 9:37:01 PM
2021-01-13 8:28:47 AM
Ivan
Spotify Legend
582 Views
1 replies
0 likes

582 Views
1 replies
0 likes

Superuser Contribution Transfer iTunes purchased song to Spotify local files

Hi, I have Spotify premium on an iPhone XS and I’m in the UK. I was wondering if there’s any way to put a song I’ve purchased on iTunes on Spotify using the local files option? I know you can put mp3 files etc into local files but what about songs th...

Maddie1357
Regular
Hi, I have Spotify premium on an iPhone XS and I’m in the UK. I was wondering if there’s any way to put a song I’ve purchased on iTunes on Spotify using the local files option? I know you can put mp3...
2021-01-11 10:04:20 PM
2021-01-13 8:13:03 AM
Jeremy
Spotify Legend
2305 Views
1 replies
0 likes

2305 Views
1 replies
0 likes

Superuser Contribution I can't get Local files from my Pc on my iPhone

PlanPremiumCountryGermanyDeviceiPhone 5sOperating SystemIOS 12 My Question or IssueI am trying to get my local files on Spotify on my iPhone. I tried all the steps already. I added the songs to a new playlist. Connected my Phone to the same network a...

Itspatrick
Regular
Plan Premium Country Germany Device iPhone 5s Operating System IOS 12 My Question or Issue I am trying to get my local files on Spotify on my iPhone. I tried all the steps already. I...
2020-12-28 3:39:20 PM
2021-01-11 9:17:30 PM
Eni
Moderator
904 Views
10 replies
0 likes

904 Views
10 replies
0 likes

Solved!!Superuser Contribution Spotify Constantly Crashing

On my iPhone its struggling a bit with storage but Spotify crashes SO much and its so frustrating. It happens offline and online and it would be annoying to have to undownload stuff, which I've done and it hasn't improved the situation in any way.

Joshsara
Casual Listener
On my iPhone its struggling a bit with storage but Spotify crashes SO much and its so frustrating. It happens offline and online and it would be annoying to have to undownload stuff, which I've done ...
2021-01-02 8:42:35 PM
2021-01-11 12:32:59 PM
Ivan
Spotify Legend
902 Views
3 replies
0 likes

902 Views
3 replies
0 likes

Superuser Contribution Can iOS delete spotify downloads?

I have been using Spotify on an ipad since last year and have recently lost all my downloads, this happened after I cleared history and website data for the safari browser; I checked the storage info and spotifys had gone right done, when I checked i...

HebHurst
Newbie
I have been using Spotify on an ipad since last year and have recently lost all my downloads, this happened after I cleared history and website data for the safari browser; I checked the storage info...
2021-01-07 7:03:16 PM
2021-01-11 11:07:26 AM
Ivan
Spotify Legend
447 Views
1 replies
0 likes

447 Views
1 replies
0 likes

Superuser Contribution [iOS][Other] Issues while recording voice messages

Hey everybody, I hope you all are doing well. Lately I've been having an issue while recording voice messages and playing Spotify at the same time. What will happen is that whenever I try to record anything, the music will stop BUT the audio won't re...

not_bladi
Visitor
Hey everybody, I hope you all are doing well. Lately I've been having an issue while recording voice messages and playing Spotify at the same time. What will happen is that whenever I try to r...
2021-01-09 2:11:35 AM
2021-01-11 10:01:53 AM
Ivan
Spotify Legend
1357 Views
1 replies
0 likes
iOS
Other

1357 Views
1 replies
0 likes

Superuser Contribution [Mobile] Music playing automatically when I open app

I have the Spotify app on iOS, and lately whenever I open the app it will immediately start blaring whatever I was listening to last time, be it music or a podcast or what. I’m tired of it and it honestly makes me use the app less.

Padawanduck
Visitor
I have the Spotify app on iOS, and lately whenever I open the app it will immediately start blaring whatever I was listening to last time, be it music or a podcast or what. I’m tired of it a...
2021-01-09 2:27:03 AM
2021-01-11 9:55:14 AM
Ivan
Spotify Legend
688 Views
1 replies
0 likes
Mobile

688 Views
1 replies
0 likes

Why do I get suggested songs while I listen an album?

PlanFreeCountryRussia Device(iPhone 11)Operating System(iOS 14.2) My Question or IssueHi! I didn’t find an answer, so..I found definit music album, but while I was listening it, Spotify started to play suggested song, which wasn’t even belong to albu...

BecauseB
Casual Listener
Plan Free Country Russia Device (iPhone 11) Operating System (iOS 14.2) My Question or Issue Hi! I didn’t find an answer, so.. I found definit music album, but while...
2021-01-10 3:52:35 PM
2021-01-11 9:26:49 AM
BecauseB
Casual Listener
786 Views
2 replies
0 likes

786 Views
2 replies
0 likes

Superuser Contribution Unable to Delete Spotify App

Plan: FreeUS Device(iPhone 6S Plus)Operating System(iOS 14.2) My Question or IssueHello all, I was recently trying to solve an issue where Spotify would crash whenever I tried playing certain playlists. I decided to reinstall the app, and while this ...

michelle0306
Casual Listener
Plan: Free US Device (iPhone 6S Plus) Operating System (iOS 14.2) My Question or Issue Hello all, I was recently trying to solve an issue where Spotify would crash ...
2020-12-29 3:26:10 AM
2021-01-11 8:30:30 AM
Ivan
Spotify Legend
1661 Views
7 replies
0 likes

1661 Views
7 replies
0 likes

Can't skip ads in podcasts using my car controls, but able to skip regular podcast audio

PlanPremiumCountryUSADeviceiPhone 11Operating SystemiOS 13.3 My Question or IssueI am able to press the skip button in my car steering to skip regular audio, but the moment an ad comes on, I am unable to skip past the ad. I have to listen through the...

seemanta
Visitor
Plan Premium Country USA Device iPhone 11 Operating System iOS 13.3 My Question or Issue I am able to press the skip button in my car steering to skip regular audio, but the ...
2020-01-11 1:16:15 AM
2021-01-11 1:25:28 AM
Pineapple30
Regular
2267 Views
2 replies
2 likes
Premium
Skip ads

2267 Views
2 replies
2 likes

Superuser Contribution Spotify constantly closing and will not run in the background

PlanFreeCountryUSDeviceiPhone SE 2020Operating SystemiOS 14.3 My Question or Issue So my issue is that Spotify will no longer run continuously on my phone. When the screen turns off Spotify will only continue to play for about 2-15 minutes and then t...

user-removed
Visitor
Plan Free Country US Device iPhone SE 2020 Operating System iOS 14.3 My Question or Issue So my issue is that Spotify will no longer run continuously on my phone. When the sc...
2020-12-21 2:35:59 AM
2021-01-10 12:46:51 AM
user-removed
Not applicable
2007 Views
12 replies
3 likes

2007 Views
12 replies
3 likes

Solved!!Superuser Contribution Spotify keeps crashing

PlanPremiumCountryBelgium Device:iPhone 8, HP Envy laptop 13-ad0xxOperating SystemiOS 14.2, Windows 10 My Question or IssueMy spotify keeps crashing on my phone and computer. I’ve deleted it a couple of times on both my devices and the problem is sol...

manna1
Casual Listener
Plan Premium Country Belgium Device: iPhone 8, HP Envy laptop 13-ad0xx Operating System iOS 14.2, Windows 10 My Question or Issue My spotify keeps crashing on my phone and comp...
2021-01-09 8:42:44 PM
2021-01-10 9:21:27 PM
Eni
Moderator
1120 Views
1 replies
0 likes

1120 Views
1 replies
0 likes

Superuser Contribution Daily Mixes Getting Messed Up

PlanPremiumCountryUSDeviceiPhone XSOperating SystemiOS 13.1.3 My Question or Issue My daily mixes have previously been great. I listen to a few diffrent genres and each of my mixes for those are great. I mostly listen to Christian and worship music. ...

actuallyalexis
Casual Listener
Plan Premium Country US Device iPhone XS Operating System iOS 13.1.3 My Question or Issue My daily mixes have previously been great. I listen to a few diffrent genres...
2019-10-22 3:44:29 PM
2021-01-10 8:33:20 PM
rightsideout
Visitor
1303 Views
4 replies
3 likes

1303 Views
4 replies
3 likes

Superuser Contribution Can't share a song in messenger

PlanPremiumCountryNorwayDeviceiPhone XSOperating SystemiOS 14.3 My Question or IssueI can't share songs in Messenge. The whole app freezes when I try. Have to close the whole thing to be able to use it again. Regards,Julia

Julia69
Visitor
Plan Premium Country Norway Device iPhone XS Operating System iOS 14.3 My Question or Issue I can't share songs in Messenge. The whole app freezes when I try. Have to close t...
2021-01-09 4:20:16 PM
2021-01-10 4:51:33 PM
Eni
Moderator
1676 Views
1 replies
1 likes

1676 Views
1 replies
1 likes

Superuser Contribution Old Ipod needs old App version

PlanPremiumCountryNLDeviceiPod touchOperating SystemiOS 6.1.6My Question or IssueCan you please give me a Store update that suits this version of my iOS. After factory reset i have lost the Spotify app Please help....

Ipodiot
Casual Listener
Plan Premium Country NL Device iPod touch Operating System iOS 6.1.6 My Question or Issue Can you please give me a Store update that suits this version of my iOS. After fact...
2020-11-16 5:44:31 PM
2021-01-10 9:46:29 AM
Ipodiot
Casual Listener
578 Views
2 replies
0 likes

578 Views
2 replies
0 likes

Superuser Contribution Recently Played Artists Doesn't Appear or Show Up

PlanPremiumCountryCanadaDeviceiPhone 7 and Windows Operating SystemiOS 11.4 and Windows 10 My Question or IssueI cannot see any of my friends' recently played artists on their profile page. I only see their playlists on their profile page. My friend,...

user-removed
Visitor
Plan Premium Country Canada Device iPhone 7 and Windows Operating System iOS 11.4 and Windows 10 My Question or Issue I cannot see any of my friends' recently played ar...
2018-07-06 5:50:32 AM
2021-01-10 9:07:57 AM
countsian
Casual Listener
31533 Views
5 replies
3 likes

31533 Views
5 replies
3 likes

Superuser Contribution Shuffle Mode : Can't switch off (Premium)

PlanPremiumCountry DeviceiPhone 6sOperating System13.2 My Question or Issue The Audiobook I am listening to has 380 tracks. I switched shuffle off. But when listening to this audiobook, Spotify turned shuffle mode on and I am lost now. I switched it ...

Sirhannes
Regular
Plan Premium Country Device iPhone 6s Operating System 13.2 My Question or Issue The Audiobook I am listening to has 380 tracks. I switched shuffle off. But when liste...
2021-01-07 7:37:45 PM
2021-01-09 3:16:12 PM
Jeremy
Spotify Legend
1117 Views
3 replies
0 likes

1117 Views
3 replies
0 likes

Superuser Contribution [iOS] Spotify app crashing + draining battery?

PlanPremiumCountryThe NetherlandsDeviceiPhone 12Operating SystemiOS 14.2.1 (latest) My Question or IssueHi there, My Spotify app often crashes in the background when I am listening to music (it maybe happens a few times per day). I can listen to a lo...

user56444
Visitor
Plan Premium Country The Netherlands Device iPhone 12 Operating System iOS 14.2.1 (latest) My Question or Issue Hi there, My Spotify app often crashes in the background when...
2020-11-25 9:50:22 PM
2021-01-09 4:08:05 AM
Mandysierz18
Casual Listener
1161 Views
6 replies
6 likes

1161 Views
6 replies
6 likes

Superuser Contribution Songs in album randomly stops playing

I have noticed this happening for the past 1 week or so. When I go to my library and click on a song in one of my saved albums, nothing happens. This is really annoying as the only way to fix it is to restart Spotify app. And then the issue repeats a...

p0p9y9
Regular
I have noticed this happening for the past 1 week or so. When I go to my library and click on a song in one of my saved albums, nothing happens. This is really annoying as the only way to fix it is t...
2020-08-27 2:02:30 PM
2021-01-08 9:24:52 PM
CarlosE
Moderator
1538 Views
7 replies
0 likes

1538 Views
7 replies
0 likes

Spotify Time

This morning, I checked on my phone to see how many minutes I've spent on my phone with an app that I use and trust. I was expecting to see Spotify be 1 hour or so, but when I turned the app on, it said that I has spent eight hours on Spotify. So, I'...

JackReynolds05
Music Fan
This morning, I checked on my phone to see how many minutes I've spent on my phone with an app that I use and trust. I was expecting to see Spotify be 1 hour or so, but when I turned the app on, it s...
2021-01-08 3:48:22 PM
343 Views
0 replies
0 likes

343 Views
0 replies
0 likes

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