Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2 weeks ago
sapmi
Music Fan
52497 Views
16 replies
36 likes

52497 Views
16 replies
36 likes

Superuser Contribution Name Order does not hold

We are a Premium subscriber and have an issue. Specifically, name order. Here's what happens - we log in, access the "Filter" screen, and set our playlist list to sort by NAME (this is confirmed by the green checkmark in the "Name" selection field). ...

bekerspot2
Casual Listener
We are a Premium subscriber and have an issue. Specifically, name order. Here's what happens - we log in, access the "Filter" screen, and set our playlist list to sort by NAME (this is co...
2020-12-09 1:37:27 PM
2020-12-17 9:40:14 AM
Ivan
Spotify Legend
344 Views
3 replies
0 likes

344 Views
3 replies
0 likes

Superuser Contribution Lyrics not working properly

PlanPremiumCountryBrazilDeviceiPhone 11Operating SystemiOS 14.2 My Question or IssueEvery time I try to use the app’s lyrics feature, I scroll up the “Lyrics” bar at the bottom and it works for at least 20 seconds (sometimes it’s more than that), unt...

EnzoSald
Casual Listener
Plan Premium Country Brazil Device iPhone 11 Operating System iOS 14.2 My Question or Issue Every time I try to use the app’s lyrics feature, I scroll up the “Lyrics” bar at the bott...
2020-12-13 3:35:03 AM
2020-12-17 8:18:34 AM
Ver
Spotify Legend
1601 Views
1 replies
0 likes
bug
lyrics

1601 Views
1 replies
0 likes

Solved!!Superuser Contribution random plag bug

PlanPremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have a problem with random playing, when I click the button to make random albums play on the ar...

dxon012
Regular
Plan Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have a pro...
2020-12-08 8:28:55 PM
2020-12-16 7:43:58 PM
dxon012
Regular
1756 Views
21 replies
0 likes

1756 Views
21 replies
0 likes

Solved!!Superuser Contribution Can’t play any artist

I am unable to play any artists on Spotify ( it shows the 3 lines saying it’s playing on the main page but no music bar pops up) but I can play my daily mixes or personal playlist but nothing else I have tried everything on the Spotify help page the ...

User1114
Casual Listener
I am unable to play any artists on Spotify ( it shows the 3 lines saying it’s playing on the main page but no music bar pops up) but I can play my daily mixes or personal playlist but nothing else I ...
2020-12-12 11:50:35 AM
2020-12-16 12:14:21 PM
Ver
Spotify Legend
667 Views
6 replies
0 likes

667 Views
6 replies
0 likes

Superuser Contribution shuffle not working

DeviceiPhone XOperating SystemiOS 14.2 My Question or Issueshuffle isn't working when I try to shuffle album, or artists. It only works when i shuffle playlists. Whenever i do shuffle albums it plays one song but doesn't play the next song the queue ...

ilovemitski
Newbie
Device iPhone X Operating System iOS 14.2 My Question or Issue shuffle isn't working when I try to shuffle album, or artists. It only works when i shuffle playlists. Whenever i do shuff...
2020-12-15 1:44:21 AM
2020-12-16 10:22:48 AM
Jeremy
Spotify Legend
309 Views
1 replies
1 likes

309 Views
1 replies
1 likes

Superuser Contribution Spotify not playing music on iPhone when pressing play/not showing on Lock Screen.

My Question or Issueon my iPhone 12 pro max, Spotify won’t play when hitting the play button. I also have no Lock Screen widget to play or pause. The app does not even say a song is playing. Deleting and reinstalling helps until I close the app then ...

Odelesky
Visitor
My Question or Issue on my iPhone 12 pro max, Spotify won’t play when hitting the play button. I also have no Lock Screen widget to play or pause. The app does not even say a song is playing. Deleti...
2020-12-14 12:44:02 AM
2020-12-16 9:51:43 AM
Jeremy
Spotify Legend
1352 Views
1 replies
2 likes

1352 Views
1 replies
2 likes

Superuser Contribution Podcast can't be played or downloaded

PlanPremiumCountryGermany DeviceiPhone XS / MacBook Pro 2020Operating Systemlatest iOS or MacOS version My Question or IssueHey there, since yesterday I am not able to play or download podcasts even though I have tried the following:Logging out and i...

julecatharina
Visitor
Plan Premium Country Germany Device iPhone XS / MacBook Pro 2020 Operating System latest iOS or MacOS version My Question or Issue Hey there, since yesterday I am not able to...
2020-12-14 9:55:44 AM
2020-12-16 8:46:11 AM
Jeremy
Spotify Legend
500 Views
1 replies
0 likes

500 Views
1 replies
0 likes

Solved!!Superuser Contribution App Crashing

PlanFreeCountryAmericaDeviceiPhone 6+ My Question or IssueThe problem that I have is, every three quarters of every song or about every one eighth of every podcast my app crashes. This has been a problem for a while for me. Also, just a suggestion, I...

Smurfboii
Casual Listener
Plan Free Country America Device iPhone 6+ My Question or Issue The problem that I have is, every three quarters of every song or about every one eighth of every podcast my app crashes...
2020-11-27 9:43:24 PM
2020-12-16 8:28:59 AM
Ivan
Spotify Legend
938 Views
6 replies
0 likes

938 Views
6 replies
0 likes

[iOS][Other] Lyrics feature not available on Iphone

Have spotify Family premium from Switzerland on Iphone 8, latest updates installed. My spotify never shows lyrics below the songs. A friend of mine has the same phone and paid account as well but has access to lyrics. Any idea why?

akatschele
Visitor
Have spotify Family premium from Switzerland on Iphone 8, latest updates installed. My spotify never shows lyrics below the songs. A friend of mine has the same phone and paid account as well but has...
2020-12-15 10:28:41 PM
299 Views
0 replies
2 likes
iOS
Other

299 Views
0 replies
2 likes

Locals Files wont show up on Iphone.

PlanFamily PremiumCountryPolandDeviceIphone XOperating SystemIOS 14.2 I tried today to have some songs on spotify that wasnt added it perfectly work to moment when im trying to download them on my iphone. I tried litteraly everythink and it's still n...

Igcr
Casual Listener
Plan Family Premium Country Poland Device Iphone X Operating System IOS 14.2 I tried today to have some songs on spotify that wasnt added it perfectly work to moment when im trying to...
2020-12-15 9:35:54 PM
2020-12-15 10:24:21 PM
Igcr
Casual Listener
294 Views
2 replies
0 likes

294 Views
2 replies
0 likes

Superuser Contribution CarPlay constantly crashing

PlanPremiumCountryUKDeviceiPhone 12 ProOperating SystemiOS 14.2.1Spotify 8.5.86.739 I've recently moved from Apple Music to Spotify but think I'm going to have to move back. Carplay is constanly crashing since installing the Spotify app. I have tried...

Kerryoaks
Casual Listener
Plan Premium Country UK Device iPhone 12 Pro Operating System iOS 14.2.1 Spotify 8.5.86.739 I've recently moved from Apple Music to Spotify but think I'm going to have to move back.&...
2020-12-12 12:30:19 PM
2020-12-15 8:43:46 PM
CarlosE
Moderator
6287 Views
3 replies
2 likes

6287 Views
3 replies
2 likes

Superuser Contribution Extremely slow when scrolling

My Question or Issue Recently my spotify app has become incredibly slow when scrolling through my playlist, so much that it doesn’t even respond to the scrolling by the time i’m halfway through. I’m on iOS 14.2 (iPhone 11) and i’ve tried restarting m...

Enkan
Newbie
My Question or Issue Recently my spotify app has become incredibly slow when scrolling through my playlist, so much that it doesn’t even respond to the scrolling by the time i’m halfway throug...
2020-12-14 1:03:15 AM
2020-12-15 3:19:23 PM
Ver
Spotify Legend
704 Views
1 replies
0 likes

704 Views
1 replies
0 likes

Superuser Contribution App crashes every day while playing a song

PlanPremiumCountryUSADeviceiPhone 12 miniOperating SystemiOS 14.2 My Question or IssueEvery day for the past month, Spotify has crashed while playing a song. When I start Spotify again it starts playing the same song from the beginning. If I have my ...

earvirus
Visitor
Plan Premium Country USA Device iPhone 12 mini Operating System iOS 14.2 My Question or Issue Every day for the past month, Spotify has crashed while playing a song. When I sta...
2020-12-13 10:42:17 PM
2020-12-15 12:48:15 PM
Jeremy
Spotify Legend
655 Views
1 replies
2 likes

655 Views
1 replies
2 likes

Solved!!Superuser Contribution Spotify connect Denon AVR missing in iOS

PlanPremiumCountryGermanyDeviceiPhone XOperating SystemiOS 14.2, Spotify 8.5.86.739 My Question or IssueiPhone cannot connect to my Denon AVR anymore. Android phone can still connect and play music.spotify connect is a very important feature. Do you ...

RaXxL
Newbie
Plan Premium Country Germany Device iPhone X Operating System iOS 14.2, Spotify 8.5.86.739 My Question or Issue iPhone cannot connect to my Denon AVR anymore. Android phone ca...
2020-12-13 1:48:47 AM
2020-12-15 10:28:16 AM
Alex
Spotify Legend
1730 Views
1 replies
0 likes
Connect
Denon AVR
iOS AirPlay

1730 Views
1 replies
0 likes

Superuser Contribution Not right now?

PlanPremiumCountryGermanyDeviceiPhone 7+Operating SystemiOS 14.2 My Question or IssueLast time i stated my problems with the on going issues with Spotify crashing constantly and draining the energy down in less then an hour now since some weeks have ...

ersterMarco
Casual Listener
Plan Premium Country Germany Device iPhone 7+ Operating System iOS 14.2 My Question or Issue Last time i stated my problems with the on going issues with Spotify crashing con...
2020-12-12 1:44:52 PM
2020-12-15 9:06:32 AM
Jeremy
Spotify Legend
303 Views
1 replies
0 likes

303 Views
1 replies
0 likes

[iOS][Playlists] ITunes bought local files do not show album cover art on IPhone

I have been a fan of Spotify for years. The only thing that always bugged me was the horrible way of adding local files to your Spotify playlists. Every time I buy songs from ITunes and want to add them as a local file, the album cover art is not sho...

shana016
Regular
I have been a fan of Spotify for years. The only thing that always bugged me was the horrible way of adding local files to your Spotify playlists. Every time I buy songs from ITunes and want to add t...
2020-12-15 2:21:36 AM
284 Views
0 replies
1 likes
iOS
Playlists

284 Views
0 replies
1 likes

Superuser Contribution Spotify randomly pausing on Iphone XR

PlanPremiumCountryUSDeviceiphone XROperating System13.1.3 My Question or IssueI have had spotify premium for a couple years now, never had any issues. Recently upgraded to Iphone XR from iphone 6S. Spotify is randomly pausing now and driving me crazy...

coryhoops
Casual Listener
Plan Premium Country US Device iphone XR Operating System 13.1.3 My Question or Issue I have had spotify premium for a couple years now, never had any issues. Recently upgrad...
2019-10-30 4:21:19 PM
2020-12-14 11:36:41 PM
Eni
Moderator
1987 Views
4 replies
2 likes

1987 Views
4 replies
2 likes

Solved!!Superuser Contribution Playlist stops after first song

Hey! I have Spotify installed on two aging apple products, an iPad mini 1st (iOS 9.3.5) and an iPhone 5 (iOS 10.3.3). If I start a playlist on any of those the music will stop after the very first song, the next one does not start automatically unles...

herrobst
Regular
Hey! I have Spotify installed on two aging apple products, an iPad mini 1st (iOS 9.3.5) and an iPhone 5 (iOS 10.3.3). If I start a playlist on any of those the music will stop after the very first so...
2017-12-27 10:20:35 PM
2020-12-14 11:16:50 PM
CarlosE
Moderator
1385 Views
6 replies
0 likes

1385 Views
6 replies
0 likes

Superuser Contribution Siri doesn't work out when asking "Play"

PlanPremiumCountryTaiwanDeviceiPhone SE (2020)Operating System(iOS 14.2)My Question or Issue Hi, I'm a Premium Spotify user from Taiwan. I always ask Siri "Hey Siri, play", and it will start playing randomly on Spotify.But it's not working anymore af...

bewonderfu1
Casual Listener
Plan Premium Country Taiwan Device iPhone SE (2020) Operating System (iOS 14.2) My Question or Issue Hi, I'm a Premium Spotify user from Taiwan. I always ask Siri "Hey Siri,...
2020-11-24 4:34:20 AM
2020-12-14 6:18:38 PM
CarlosE
Moderator
1807 Views
3 replies
0 likes

1807 Views
3 replies
0 likes

Superuser Contribution Spotify stops playing after 14 seconds then 11 then 24 then random...on iOS 11 and Mac

PlanPremiumCountryUSADeviceiPhone 11 and M1 Macbook AirOperating SystemiOS 14, Big SurWifi and Cellular Spotify stops in the middle of a song after a random number of seconds and I need to press the start button for the song to resume. Then it stops ...

user-removed
Visitor
Plan Premium Country USA Device iPhone 11 and M1 Macbook Air Operating System iOS 14, Big Sur Wifi and Cellular Spotify stops in the middle of a song after a random number of...
2020-12-11 11:32:15 PM
2020-12-14 9:26:59 AM
Alex
Spotify Legend
842 Views
7 replies
1 likes

842 Views
7 replies
1 likes

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