Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
yesterday
bickle
Regular
77705 Views
17 replies
37 likes

77705 Views
17 replies
37 likes

Superuser Contribution App keeps staying in offline mode

PlanPremiumCountrySingapore DeviceiPhone 11Operating SystemiOS 13 My Question or IssueEven though im connected to the internet, the app still remains offline. However, when I use mobile data, the app becomes inline again.

yinqile1001
Casual Listener
Plan Premium Country Singapore Device iPhone 11 Operating System iOS 13 My Question or Issue Even though im connected to the internet, the app still remains offline. ...
2020-06-22 5:18:02 PM
2020-06-23 11:23:40 AM
Peter
Spotify Legend
691 Views
3 replies
1 likes

691 Views
3 replies
1 likes

Solved!!Superuser Contribution iOS offline mode - give me money back, Spotify

PlanPremium DeviceiPhone 6sOperating SystemiOS My Question or IssueHey Spotfiy. Noticed a couple of changes after the latest update. One of them is here https://community.spotify.com/t5/iOS-iPhone-iPad/Liked-Songs-Option-Gone/td-p/4980859?lightbox-me...

ronnieb78
Regular
Plan Premium Device iPhone 6s Operating System iOS My Question or Issue Hey Spotfiy. Noticed a couple of changes after the latest update. One of them is here https:/...
2020-06-22 7:50:22 PM
2020-06-23 10:57:43 AM
Peter
Spotify Legend
1379 Views
1 replies
1 likes

1379 Views
1 replies
1 likes

Superuser Contribution Need help for renewing my account please

PlanFree/PremiumCountry Device(iPhone ) My Question or IssueWell i was trying my account and everytime i try to do it it gives something went wrong like in the below picture i entered debit card not working, credit card not working, even tried your a...

Moe15
Regular
Plan Free/Premium Country Device (iPhone ) My Question or Issue Well i was trying my account and everytime i try to do it it gives something went wrong like in the below picture...
2020-06-23 2:28:39 AM
2020-06-23 10:35:29 AM
Peter
Spotify Legend
771 Views
2 replies
0 likes

771 Views
2 replies
0 likes

Can’t stop song from playing

PlanFree/PremiumCountryAustralia Device(iPhone 8,)Operating System(iOS 10)My Question or Issue While on my song I can’t seem to select specific songs in my playlist and any tie I try to do it after listening to part of a song to see if I like it I ca...

spyroxx7xx
Visitor
Plan Free/Premium Country Australia Device (iPhone 8,) Operating System (iOS 10) My Question or Issue While on my song I can’t seem to select specific songs in my playl...
2020-06-22 4:06:48 PM
2020-06-22 12:23:36 AM
Billy-J
Spotify Star
998 Views
1 replies
0 likes

998 Views
1 replies
0 likes

Superuser Contribution Liked Songs Option Gone

I noticed yesterday the look of Spotify changed. I went to an artist page and there was a Downloaded Songs button right up near the Following button, very handy for bands that I download just the songs I need and not full albums. Please tell me there...

Jcentanni87
Visitor
I noticed yesterday the look of Spotify changed. I went to an artist page and there was a Downloaded Songs button right up near the Following button, very handy for bands that I download just the son...
2020-06-20 7:36:10 PM
2020-06-22 2:36:25 PM
Centanjr87
Casual Listener
800 Views
4 replies
1 likes

800 Views
4 replies
1 likes

Solved!!Superuser Contribution Can't sort playlists (desktop and mobile)

I want to sort my playlists to put the newest ones first. I found several articles on Google about how to do this but when I try to follow the steps, the UI I seem to have in both my Desktop and iOS versions does not match with what the article says....

altmixtapes
Casual Listener
I want to sort my playlists to put the newest ones first. I found several articles on Google about how to do this but when I try to follow the steps, the UI I seem to have in both my Desktop and iOS ...
2020-06-20 3:40:57 PM
2020-06-22 12:04:11 PM
Mario
Spotify Legend
1227 Views
6 replies
1 likes

1227 Views
6 replies
1 likes

Superuser Contribution iPhone crash

PlanFreeCountryUnited States DeviceiPhone XR Operating SystemiOS 13.5.1 Soft Ware Version My Question or IssueI stared to listen to music recently and I use AirPods (don’t know if that helps) to listen to music. This problem never happened before unt...

Bart35
Visitor
Plan Free Country United States Device iPhone XR Operating System iOS 13.5.1 Soft Ware Version My Question or Issue I stared to listen to music recently and I use A...
2020-06-22 8:24:24 AM
2020-06-22 11:17:15 AM
Mario
Spotify Legend
507 Views
1 replies
0 likes

507 Views
1 replies
0 likes

Playlist to Yamaha TSR 7810 sometimes repeat song even if iOS app seems to play next song

Plan: FamilyFree/Premium: PremiumCountry: US Device: iPhone XS maxYamaha AVR 7810(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System: iOS 13.5.1(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue :When playing Playlist ( buil...

luigimtz
Newbie
Plan: Family Free/Premium: Premium Country: US Device: iPhone XS max Yamaha AVR 7810 (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System: iOS 13.5.1 (iOS 10, Android&n...
2020-06-21 6:37:01 AM
293 Views
0 replies
0 likes

293 Views
0 replies
0 likes

Superuser Contribution Did they roll out the terrible features from their desktop app to their mobile app?

For a while now, the desktop app has had this terribly designed feature when you go to YOUR OWN LIBRARY and click and artist in YOUR LIBRARY, it just brings you to the bands general page. So you can't just throw on all the tracks you've saved from a ...

not_a_username
Casual Listener
For a while now, the desktop app has had this terribly designed feature when you go to YOUR OWN LIBRARY and click and artist in YOUR LIBRARY, it just brings you to the bands general page. So you can'...
2020-06-19 11:50:02 PM
2020-06-20 5:33:31 PM
nickcalc
Casual Listener
754 Views
3 replies
6 likes

754 Views
3 replies
6 likes

Queue Bug

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

allansavoy
Casual Listener
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue &nbs...
2020-06-20 5:00:40 AM
2020-06-20 3:28:10 PM
Billy-J
Spotify Star
907 Views
3 replies
0 likes
bug

907 Views
3 replies
0 likes

Superuser Contribution Favorite artist songs not showing up

When I click to view my artist none of the songs I have saved show up and when I click the artist it takes me straight to their page. I uninstalled and reinstalled the app, still nothing.

Hxxdhippy
Casual Listener
When I click to view my artist none of the songs I have saved show up and when I click the artist it takes me straight to their page. I uninstalled and reinstalled the app, still nothing.
2020-06-19 7:48:28 AM
2020-06-20 12:10:45 PM
Xenia
Moderator
4165 Views
9 replies
5 likes

4165 Views
9 replies
5 likes

Last song of the queue disappears

I have noticed that if I add several songs to the queue the last one always disappears. And what I mean is... it’s there but, both the letters and the handle on the right (to move it up/down the queue) are either black or not showing. I couldn’t atta...

97pineda
Newbie
I have noticed that if I add several songs to the queue the last one always disappears. And what I mean is... it’s there but, both the letters and the handle on the right (to move it up/down the queu...
2020-06-18 6:59:28 PM
2020-06-20 7:43:08 AM
zyfuller
Regular
780 Views
1 replies
0 likes

780 Views
1 replies
0 likes

Superuser Contribution Omni s2 no longer connects

Country usDevice iPhone 11Operating System 13.5.1In the last few days the Omni s2 no longer appears on Spotify connect on any of 3 iOS devices I have (2 phones and a tablet). Tablet is on an older iOS version. The Polk app connects. I’ve tried deleti...

Kevx
Casual Listener
Country us Device iPhone 11 Operating System 13.5.1 In the last few days the Omni s2 no longer appears on Spotify connect on any of 3 iOS devices I have (2 phones and a tablet). Table...
2020-06-14 5:33:34 PM
2020-06-20 4:16:34 AM
Kevx
Casual Listener
807 Views
3 replies
0 likes
Omni s2 connection

807 Views
3 replies
0 likes

Connectivity Issue

PlanFreeDeviceIphone 6sOperating SystemIOS 13.3.1 My Question or IssueSo , when my wifi is turned on, my spotify works perfectly. As soon as i turn on my mobile data, my spotify says that its connecting, but its not getting connected. I tried everyth...

levisjerome23
Visitor
Plan Free Device Iphone 6s Operating System IOS 13.3.1 My Question or Issue So , when my wifi is turned on, my spotify works perfectly. As soon as i turn on my mobile data, my ...
2020-06-19 2:42:05 PM
2020-06-19 8:46:24 PM
SoundShots
Composer
364 Views
1 replies
0 likes

364 Views
1 replies
0 likes

What happened to the elapsed time bar?

Hi. I have Spotify Premium. I make playlists on my desktop Mac, and then sync them to my iPad and iPhone 11 (both with the most current ioS as of 6/15/20). When a song is playing on my Mac, listening to a Spotify playlist, I can see where I am in the...

Deutsch100
Regular
Hi. I have Spotify Premium. I make playlists on my desktop Mac, and then sync them to my iPad and iPhone 11 (both with the most current ioS as of 6/15/20). When a song is ...
2020-06-15 8:27:22 PM
2020-06-19 7:55:50 PM
MrGC
Music Fan
1982 Views
9 replies
0 likes

1982 Views
9 replies
0 likes

Solved!!Superuser Contribution Iphone syncing

PlanPremiumCountryCanadaDeviceiPhone 6sOperating SystemIOS My Question or IssueI didnt know that syncing your local files was an option until I looked it up today. So I went ahead and tried to do it, and was met with a message on my phone saying now ...

andrew_9099
Casual Listener
Plan Premium Country Canada Device iPhone 6s Operating System IOS My Question or Issue I didnt know that syncing your local files was an option until I looked it up today. So I went ...
2020-06-11 9:41:54 PM
2020-06-19 7:14:25 PM
andrew_9099
Casual Listener
909 Views
2 replies
1 likes

909 Views
2 replies
1 likes

Adding Cover Art to Synced Files

Plan: premiumCountry: usaDevice: iphone 8sOperating System: ios I was successfully able to sync some local files from my mac to my phone, but many songs are missing cover art. The cover art is there on my mac, but not my phone. How do I fix this?

earougheti
Visitor
Plan: premium Country: usa Device: iphone 8s Operating System: ios I was successfully able to sync some local files from my mac to my phone, but many songs are missing cover art. The cove...
2020-06-18 10:47:23 PM
2020-06-19 11:36:28 AM
SoundShots
Composer
624 Views
1 replies
0 likes

624 Views
1 replies
0 likes

No Airplay on iPad

PlanPremiumCountryUSDeviceiPad Pro, pixel 2xlOperating Systemios Android When I switch to Homepod on iPad with Airplay , Siri says Spotify is on another device and won’t play... I’ve never had this problem before... it’s always played the speaker. Is...

csbaka
Newbie
Plan Premium Country US Device iPad Pro, pixel 2xl Operating System ios Android When I switch to Homepod on iPad with Airplay , Siri says Spotify is on another device and won’...
2020-06-18 9:39:20 PM
479 Views
0 replies
0 likes
Airplay

479 Views
0 replies
0 likes

Iphone 7 premium plan for a year. Wont let me search for songs and play them out of wifi

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

mcomer1
Visitor
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
2020-06-18 5:40:38 PM
2020-06-18 7:57:37 PM
Billy-J
Spotify Star
562 Views
1 replies
0 likes
Premium

562 Views
1 replies
0 likes

Hey Siri only works once

PlanPremiumCountryUKDeviceiPhone SE and iPhone 7Operating SystemiOS 13.4.1 and 13.5.1 My Question or IssueIf you say "Hey Siri, play xxx on Spotify" it works fine, then now your phone will not react to "Hey Siri" (So can't change song etc.). This is ...

vibes01
Casual Listener
Plan Premium Country UK Device iPhone SE and iPhone 7 Operating System iOS 13.4.1 and 13.5.1 My Question or Issue If you say "Hey Siri, play xxx on Spotify" it works fine, then now y...
2020-06-14 2:04:20 AM
2020-06-18 4:54:17 PM
vibes01
Casual Listener
738 Views
2 replies
0 likes

738 Views
2 replies
0 likes

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