Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
71631 Views
16 replies
37 likes

71631 Views
16 replies
37 likes

Superuser Contribution Album cover not loading / player not available

PlanPremium DeviceiPhone 10Operating SystemWindows 10 My Question or IssueSeems like the album cover and the player are not loading on m iPhone, i can only skip songs from the preview mode on my phone. when i open the player that supposed to show the...

shahafs
Casual Listener
Plan Premium Device iPhone 10 Operating System Windows 10 My Question or Issue Seems like the album cover and the player are not loading on m iPhone, i can only...
2020-06-14 7:23:22 PM
2020-06-15 3:13:17 PM
Ivan
Spotify Legend
532 Views
1 replies
0 likes

532 Views
1 replies
0 likes

Superuser Contribution Music keeps pausing by itself

PlanPremiumDeviceiPhone 6Operating SystemiOS 12 My Question or IssueHello, it’s been a few days that my music pauses by itself while I’m listening to it. I’ve already tried to uninstall and reinstall the app, and I thought the problem was solved, but...

E_C_
Casual Listener
Plan Premium Device iPhone 6 Operating System iOS 12 My Question or Issue Hello, it’s been a few days that my music pauses by itself while I’m listening to it. I’ve already tried to un...
2020-06-13 4:10:53 PM
2020-06-15 2:44:58 PM
E_C_
Casual Listener
707 Views
4 replies
0 likes

707 Views
4 replies
0 likes

Superuser Contribution Spotify won’t play downloaded or even start songs

PlanPremiumCountryCzech Republic Operating System(iOS 10, iPhone 7 My Question or IssueMy Spotify won’t play or even start playing downloaded songs. It puts it on, and gets stuck. I have a premium plan and unless I’m connected to the WiFi, it won’t p...

kathbergh
Newbie
Plan Premium Country Czech Republic Operating System (iOS 10, iPhone 7 My Question or Issue My Spotify won’t play or even start playing downloaded songs. It puts i...
2020-06-15 12:22:35 PM
2020-06-15 2:34:24 PM
Mario
Spotify Legend
9392 Views
1 replies
2 likes

9392 Views
1 replies
2 likes

Superuser Contribution Local Files grayed out on iPhone.

The local files I have downloaded on my laptop work on the laptop, but not on any other device. I have read other topics so I have tried many fixes, but none of them have worked. I have tried disabling firewall, putting internet on private, uninstall...

balbertle
Visitor
The local files I have downloaded on my laptop work on the laptop, but not on any other device. I have read other topics so I have tried many fixes, but none of them have worked. I have tried disabli...
2020-06-15 1:48:04 AM
2020-06-15 9:22:02 AM
Mario
Spotify Legend
1577 Views
1 replies
0 likes
LocalFiles

1577 Views
1 replies
0 likes

When disconnecting from xbox

PlanPremiumCountryEnglandDeviceiPhone XS Max Operating SystemXbox My Question or Issue When disconnecting from the Xbox on my phone the volume stays at 100%. But when on pc or other devices it goes back to normal

Slates1
Newbie
Plan Premium Country England Device iPhone XS Max Operating System Xbox My Question or Issue When disconnecting from the Xbox on my phone the volume stays at 100%. But wh...
2020-06-13 8:48:49 PM
345 Views
0 replies
0 likes

345 Views
0 replies
0 likes

Carplay - sorting question

PlanPremiumCountryItalyDeviceiPhone 7 My Question or IssueUsing Carplay I notice that under Library --> Albums or Library --> Artists items are sorted only by alphabetical order despite how they are displayed/sorted on my iphone. Strangely that doesn...

Lorenzo_NGG
Roadie
Plan Premium Country Italy Device iPhone 7 My Question or Issue Using Carplay I notice that under Library --> Albums or Library --> Artists items are sorted only by alphabetical ...
2020-05-20 2:15:24 PM
2020-06-13 6:43:03 PM
jamrolu
Casual Listener
1003 Views
3 replies
3 likes
Carplay

1003 Views
3 replies
3 likes

Superuser Contribution Unable to access some artists from my library search.

PlanPremiumCountryUSAPhone: iPhone 6sOperating SystemiOS My Question or Issue Over the past couple weeks I have been unable to find some artists when I search for them in the artists section of my library. This is frustrating because since you update...

Dillbilly
Visitor
Plan Premium Country USA Phone: iPhone 6s Operating System iOS My Question or Issue Over the past couple weeks I have been unable to find some artists when I search for them i...
2020-06-12 11:09:15 AM
2020-06-13 2:38:49 PM
Xenia
Moderator
490 Views
2 replies
0 likes

490 Views
2 replies
0 likes

Spotify Connect won’t connect to devices

PlanPremiumCountryUK DeviceiPhone SE, iPad 2019Operating SystemiOS 13.5 My Question or IssueFor the last 24 hours, whenever I try to connect to a device, it just shows “Connecting” for several minutes then reverts to “Devices Available” without ever ...

Spike57
Regular
Plan Premium Country UK Device iPhone SE, iPad 2019 Operating System iOS 13.5 My Question or Issue For the last 24 hours, whenever I try to connect to a device, it just shows...
2020-06-09 9:14:57 PM
2020-06-13 11:50:28 AM
Spike57
Regular
1537 Views
2 replies
0 likes

1537 Views
2 replies
0 likes

Superuser Contribution Songs freeze after 10 seconds

PlanPremiumCountryUnited KingdomDeviceiPhone 6sOperating SystemiOS 10 My Question or IssueI pay for the premium service, and listen to music daily. Most of the time I have data, however when I do not I have to deal with Spotify more or less giving a ...

oisinvg
Casual Listener
Plan Premium Country United Kingdom Device iPhone 6s Operating System iOS 10 My Question or Issue I pay for the premium service, and listen to music daily. Most of the time I have da...
2020-02-07 7:35:46 PM
2020-06-12 11:10:07 PM
oisinvg
Casual Listener
3624 Views
3 replies
0 likes
10
freeze
Premium

3624 Views
3 replies
0 likes

Solved!! Merging Playlists

Does anyone know how to merge 2 playlists together on an iphone?

chloe-grace13
Newbie
Does anyone know how to merge 2 playlists together on an iphone?
2017-06-02 1:13:32 AM
2020-06-12 10:59:34 PM
pironic
Regular
8770 Views
2 replies
1 likes

8770 Views
2 replies
1 likes

Superuser Contribution Why does shuffle privilege certain songs?

Whenever I use the shuffle feature on any device (iphone, ipad, macbook) it will keep playing certain songs from a large (700+) playlist over and over and there are other songs in there that I forgot I had because shuffle literally never plays them. ...

donmarquito
Newbie
Whenever I use the shuffle feature on any device (iphone, ipad, macbook) it will keep playing certain songs from a large (700+) playlist over and over and there are other songs in there that I forgot...
2020-06-11 4:39:13 PM
2020-06-12 4:57:48 PM
Peter
Spotify Legend
609 Views
1 replies
0 likes

609 Views
1 replies
0 likes

Superuser Contribution Pause and playback issue

PlanPremiumCountryUnited States Device(iPhone 11 Pro Max, iPad Pro 2018)Operating System(iOS 13.5) My Question or IssueWhen pausing Spotify, is does not always resume playback when trying to unpause. Whether I pause music using my AirPods or the cont...

Tdwp1985
Casual Listener
Plan Premium Country United States Device (iPhone 11 Pro Max, iPad Pro 2018) Operating System (iOS 13.5) My Question or Issue When pausing Spotify, is does not always...
2020-06-07 7:53:21 PM
2020-06-12 4:49:05 PM
Peter
Spotify Legend
1427 Views
3 replies
0 likes
AirPods
playback
resume

1427 Views
3 replies
0 likes

Spotify Connect Devices Unavailable

Plan: PremiumCountry: USADevice: iPhone 11 Pro MaxOperating System: iOS 13.4.1 My Question or Issue:I cannot get the Echo devices and groups in my home to show up in my Spotify Connect list of devices.The other person in my home is signed in to the A...

carolnicolee
Casual Listener
Plan: Premium Country: USA Device: iPhone 11 Pro Max Operating System: iOS 13.4.1 My Question or Issue: I cannot get the Echo devices and groups in my home to show up in my Spo...
2020-06-11 4:44:26 PM
2020-06-12 3:52:54 PM
carolnicolee
Casual Listener
3337 Views
2 replies
0 likes
Alexa
Alexa Echo
Connect
connected devices
connected devices list
Echo
Echo Dot
iphone
iphone 11 pro max

3337 Views
2 replies
0 likes

Superuser Contribution Local file songs not showing up on ios mobile app at all

PlanPremiumCountryUSA Device(iPhone 7, Computer is HP Spectre 360Operating System(iOS 13.4.1, Windows 10 ver 1909) I can't get mt local file music to sync over to my mobile app.the top picture is showing the local file song on the top of this playlis...

albertscecilee
Regular
Plan Premium Country USA Device (iPhone 7, Computer is HP Spectre 360 Operating System (iOS 13.4.1, Windows 10 ver 1909) I can't get mt local file music to sync over to my mob...
2020-04-13 11:39:14 PM
2020-06-11 8:17:54 PM
albertscecilee
Regular
2586 Views
8 replies
0 likes
iphone
Spotify
Windows

2586 Views
8 replies
0 likes

Offline music still being deleted

Ah, the ongoing misery of being a Spotify Premium member.... Today I left the house and turn on Spotify on my iPhone to find that (yet again, again, again and again) most of my offline albums have been undownloaded (again). This is an unresolved recu...

woodandrew90
Roadie
Ah, the ongoing misery of being a Spotify Premium member.... Today I left the house and turn on Spotify on my iPhone to find that (yet again, again, again and again) most of my offline album...
2020-06-09 2:58:27 PM
2020-06-11 8:13:31 PM
Fishtaco
Community Legend
500 Views
3 replies
0 likes

500 Views
3 replies
0 likes

Local files and ensuring they stay downloaded on iPhone.

PlanPremiumCountry Device(iPhone 11Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hello, I wanted to ensure any local files I have downloaded from my desktop to my device stay there now and are not made unavailable (grey...

Ddavies
Music Fan
Plan Premium Country Device (iPhone 11 Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hello, I wanted to ensure any local ...
2020-06-10 12:56:50 AM
2020-06-11 3:54:36 PM
Ddavies
Music Fan
422 Views
2 replies
0 likes

422 Views
2 replies
0 likes

Superuser Contribution Playlist Filter

PlanPremiumCountryHondurasDevice(iPhone 8 plus)Operating System(iOS 10) My Question or IssueI’m having issues with my filter feature. When I want to filter by artist in my liked songs playlist, it doesn´t display all of the liked songs I have of that...

Cristinac_93
Casual Listener
Plan Premium Country Honduras Device (iPhone 8 plus) Operating System (iOS 10) My Question or Issue I’m having issues with my filter feature. When I want to filter by artist ...
2020-06-11 9:20:59 AM
2020-06-11 10:51:24 AM
Mario
Spotify Legend
788 Views
4 replies
0 likes

788 Views
4 replies
0 likes

Superuser Contribution Specific podcast disappeared

PlanPremiumCountryUnited StatesDeviceiPhone 11 proOperating SystemiOS 13.4.1 A specific podcast(Dean Delray’s Let There Be Talk) I listen to has totally disappeared from my app, both on iPhone, and iPad. I had episodes downloaded on my phone ready to...

ZachyDylan
Casual Listener
Plan Premium Country United States Device iPhone 11 pro Operating System iOS 13.4.1 A specific podcast(Dean Delray’s Let There Be Talk) I listen to has totally disappeared from my app...
2020-06-11 9:42:20 AM
2020-06-11 10:43:33 AM
Mario
Spotify Legend
1375 Views
3 replies
0 likes
podcast

1375 Views
3 replies
0 likes

Music Randomly Pausing On iOS

Plan PremiumCountryUSADeviceiPhone XSOperating SystemiOS 13.2.2I keep trying to play music on Spotify and lately it has been pausing randomly during my listening. May it be a few times a song or once an hour, but it has not stopped

Freakazoid815
Visitor
Plan Premium Country USA Device iPhone XS Operating System iOS 13.2.2 I keep trying to play music on Spotify and lately it has been pausing randomly during my listening. May it be a f...
2020-06-11 3:07:50 AM
2020-06-11 3:52:24 AM
Billy-J
Spotify Star
910 Views
1 replies
0 likes

910 Views
1 replies
0 likes

Shuffle on Albums & Playlists - ALWAYS ON!

PlanPremiumCountryUK/GBDeviceiPhone 11 Pro MaxOperating SystemiOS 13.5.1 My Question or IssueThis has been going on for some time now, and no, I don't want to tap to remove the shuffle once I'm in the album or playlist. It shouldn't be automatically ...

axmatt
Newbie
Plan Premium Country UK/GB Device iPhone 11 Pro Max Operating System iOS 13.5.1 My Question or Issue This has been going on for some time now, and no, I don't want to tap to remove t...
2020-06-07 5:33:10 PM
2020-06-10 11:13:23 PM
OneByBoo
Roadie
752 Views
1 replies
0 likes
album
Albums
always on
Playlists
shuffle
shuffle always on

752 Views
1 replies
0 likes

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