Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2 weeks ago
sapmi
Music Fan
52497 Views
16 replies
36 likes

52497 Views
16 replies
36 likes

Spotify volume much lower than every other app on iPhone 8 Plus

My spotify volume is significantly lower than every other app on my phone. When in the car, for example, I have to set the Google Maps voice to the lowest possible volume, because when she chimes in at normal volume, she's so incredibly loud since my...

GreenArm
Visitor
My spotify volume is significantly lower than every other app on my phone. When in the car, for example, I have to set the Google Maps voice to the lowest possible volume, because when she chimes in ...
2020-04-24 9:45:47 PM
467 Views
0 replies
0 likes

467 Views
0 replies
0 likes

Collaborative Playlists

Plan PremiumCountryUSA Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssuePlease put back the ability to see who adds a song to a collaborative playlist! With the new u...

Apalacio-us
Visitor
Plan Premium Country USA Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or ...
2020-04-23 6:31:24 PM
2020-04-24 8:48:20 PM
OneByBoo
Roadie
424 Views
1 replies
2 likes

424 Views
1 replies
2 likes

New premium account doesnt work

So i just activated my premium, it said that the first month was free so transfered 1 cent to spotify but now it still says that im using a free account, im logged in via appleid

AtillaAmsterdam
Visitor
So i just activated my premium, it said that the first month was free so transfered 1 cent to spotify but now it still says that im using a free account, im logged in via appleid
2020-04-24 4:21:45 PM
2020-04-24 8:41:56 PM
OneByBoo
Roadie
361 Views
1 replies
0 likes

361 Views
1 replies
0 likes

Solved!! Spotify keeps playing this random song

When I’m playing my music it’s keeps randomly playing this “song” a few times a day. Does anyone know what this is and what I can do to make it stop? Haha. Thanks!

Jilld
Casual Listener
When I’m playing my music it’s keeps randomly playing this “song” a few times a day. Does anyone know what this is and what I can do to make it stop? Haha. Thanks!
2020-04-22 12:00:57 PM
2020-04-24 8:31:59 PM
OneByBoo
Roadie
1229 Views
5 replies
0 likes

1229 Views
5 replies
0 likes

Solved!! Bug Spotify App playlist name goes above status bar

PlanPremium FamilyCountryItalyDeviceiPhone XSOperating SystemiOS 13.4 My Question or IssueWhen I lower the tab with the song controls while i’m on a playlist, many times it happens that the name of the playlist and the back button go beyond the syste...

user-removed
Visitor
Plan Premium Family Country Italy Device iPhone XS Operating System iOS 13.4 My Question or Issue When I lower the tab with the song controls while i’m on a playlist, many times it h...
2020-04-23 10:18:28 AM
2020-04-24 7:49:56 PM
user-removed
Not applicable
1327 Views
4 replies
0 likes

1327 Views
4 replies
0 likes

Go to Queue is still not fixed on iPadOS

PlanPremium CountryCanada DeviceiPad Pro 2018 Operating SystemiPadOS 13.4 My Question or IssueHello,It looks like the "Go to Queue" issue that's already been flagged on this thread (https://community.spotify.com/t5/Ongoing-Issues/Mobile-I-can-t-open-...

BeJiTo1984
Visitor
Plan Premium Country Canada Device iPad Pro 2018 Operating System iPadOS 13.4 My Question or Issue Hello, It looks like the "Go to Queue" issue that's alread...
2020-04-04 4:19:16 PM
2020-04-24 7:40:49 PM
tonikins
Visitor
655 Views
1 replies
1 likes
go to
ipados
queue

655 Views
1 replies
1 likes

Podcasts do not play all, require manual playing

PlanPremiumCountryUSADeviceiPhone XOperating SystemiOS 13.3.1Spotify Version 8.5.55 My Question or IssuePreviously, when I would go to my Podcasts, I could start playing the most recent podcast and Spotify would continue playing all podcasts that hav...

arjunvenkawhat
Visitor
Plan Premium Country USA Device iPhone X Operating System iOS 13.3.1 Spotify Version 8.5.55 My Question or Issue Previously, when I would go to my Podcasts, I could start playing th...
2020-04-24 7:12:33 PM
422 Views
0 replies
0 likes
playback
Podcasts

422 Views
0 replies
0 likes

Albums Only Play One Song in Offline Mode

PlanFree/PremiumCountryUSADeviceiPhone 6Operating SystemiOS 12.4.5 Here we are on the fourth week of albums not playing in their entirety while in offline mode. If you select the first song to play, upon it's completion none of the other songs will p...

adamamericana
Music Fan
Plan Free/Premium Country USA Device iPhone 6 Operating System iOS 12.4.5 Here we are on the fourth week of albums not playing in their entirety while in offline mode. If you se...
2020-04-22 8:49:57 PM
2020-04-24 4:00:52 PM
adamamericana
Music Fan
568 Views
3 replies
1 likes

568 Views
3 replies
1 likes

Playlist keeps playing the first song after every song I listen to

Hi. I have the same issue bbbbbenis had on Windows There is no pattern to the app's behavior, it exhibits this about 50 % of the time I use it. I reinstalled Spotify on my phone but the bug persists. I am running version 8.5.54.1127 on an iPhone 6 ru...

vladimirzejda
Visitor
Hi. I have the same issue bbbbbenis had on Windows There is no pattern to the app's behavior, it exhibits this about 50 % of the time I use it. I reinstalled Spotify on my phone but the bug...
2020-04-23 5:41:43 PM
2020-04-24 10:06:15 AM
sideriscostas
Visitor
561 Views
2 replies
1 likes

561 Views
2 replies
1 likes

Album Cover won't show using Bluetooth Connection

I have a 2017 BMW with updated software, I now have no Album cover showing on my car screen using Bluetooth the feature completely disappear after the last update, I already logged out of my account, did a fresh installed and nothing seems to resolve...

mako282
Newbie
I have a 2017 BMW with updated software, I now have no Album cover showing on my car screen using Bluetooth the feature completely disappear after the last update, I already logged out of my account,...
2019-10-09 7:00:39 PM
2020-04-24 6:10:33 AM
klingenj
Casual Listener
11468 Views
3 replies
2 likes
album
art
bluetooth
cover

11468 Views
3 replies
2 likes

Playlists un-downloading

Anyone else having problems with Spotify un-downloading offline playlists that are downloaded? How do I fix this?

xxakitasnipzz
Newbie
Anyone else having problems with Spotify un-downloading offline playlists that are downloaded? How do I fix this?
2018-01-04 12:38:06 PM
2020-04-23 12:47:18 AM
JadeRiver
Music Fan
393 Views
1 replies
1 likes

393 Views
1 replies
1 likes

Superuser Contribution local files not working on new device

I recently got a new iPhone, and upon setting it up it downloaded all the songs, albums, playlists etc that I had downloaded on my old device- except all of the local files stopped playing. they are not grayed out, and they have the green downloaded ...

i9_
Casual Listener
I recently got a new iPhone, and upon setting it up it downloaded all the songs, albums, playlists etc that I had downloaded on my old device- except all of the local files stopped playing. they are ...
2020-04-15 8:39:24 PM
2020-04-23 11:29:31 PM
fix
Visitor
1223 Views
5 replies
1 likes
downloads
iOS
iphone
local files
playback

1223 Views
5 replies
1 likes

Wiedergabe hakt/springt IPhone 11

Germany - IPhone 11 -Premium Family Hallo! Bei der Wiedergabe auf meinem iPhone 11 hakt die Wiedergabe und springt im Lied hin und her. Auf dem Sperrbildschirm sieht es aus als würde jemand „unsichtbares“ die vor-und rücklauftasten drücken. Zwischend...

Nadiramie
Visitor
Germany - IPhone 11 -Premium Family Hallo! Bei der Wiedergabe auf meinem iPhone 11 hakt die Wiedergabe und springt im Lied hin und her. Auf dem Sperrbildschirm sieht es aus als würde j...
2020-04-23 10:30:01 PM
659 Views
0 replies
0 likes

659 Views
0 replies
0 likes

Automatic Login on devices

PlanFree/PremiumCountryGermanyDevice(iPhone XS, iPad Air 3)Operating System(iOS 13) My Question or IssueHello,I have just a Question about the Security. I have two devices (iphone and iPad).I installed on both Spotify on the same time. I already have...

user-removed
Visitor
Plan Free/Premium Country Germany Device (iPhone XS, iPad Air 3) Operating System (iOS 13) My Question or Issue Hello, I have just a Question about the Security. I have two devices ...
2020-04-16 4:29:03 PM
2020-04-23 6:22:07 PM
user-removed
Not applicable
1084 Views
1 replies
0 likes

1084 Views
1 replies
0 likes

Superuser Contribution Shuffle

PlanPremiumCountryUSDeviceiPhone 8 My Question or IssueMy account shuffles no matter what, I cant get an album to play straight through. I have premium and confirmed that on both my phone and computer. I signed out of everything and the issue persist...

blpattterson
Visitor
Plan Premium Country US Device iPhone 8 My Question or Issue My account shuffles no matter what, I cant get an album to play straight through. I have premium and confirmed that on both...
2020-04-20 5:43:43 AM
2020-04-23 5:30:15 PM
clocksworth
Music Fan
503 Views
3 replies
1 likes

503 Views
3 replies
1 likes

Song stops in the middle of songs on my Iphone

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Flea5150
Regular
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
2020-04-23 2:38:59 PM
333 Views
0 replies
0 likes

333 Views
0 replies
0 likes

Superuser Contribution Constantly repeating songs and jumping to the top

(On an iPad)Whenever I’m just playing through my liked music, which is pretty much all I ever do, it keeps doing two things:1. If I’m just playing it through in order, it keeps jumping back to the first song on the list, even if I’ve only gotten thre...

Ubtpixielox
Newbie
(On an iPad) Whenever I’m just playing through my liked music, which is pretty much all I ever do, it keeps doing two things: 1. If I’m just playing it through in order, it keeps jumping back to th...
2020-04-22 5:33:26 AM
2020-04-23 12:05:00 PM
Ivan
Spotify Legend
537 Views
1 replies
0 likes

537 Views
1 replies
0 likes

Playing One Song

I’m really new to using Spotify and tried to look up how to figure out this issue but from the thread I read all the answers given didn’t work for me. I’m using the app on my iOS device which I’ve found really sucks to be honest, as a free member try...

WillowCarson
Visitor
I’m really new to using Spotify and tried to look up how to figure out this issue but from the thread I read all the answers given didn’t work for me. I’m using the app on my iOS devic...
2020-04-23 11:15:23 AM
251 Views
0 replies
0 likes

251 Views
0 replies
0 likes

Superuser Contribution random shuffle selections

PlanPremiumCountryNZDeviceIphone XROperating SystemIOS My Question or IssueSince the last update on ios I am unable to play a playlist or album without being interrupted by a song from the new recommendations section under the Good Morning/afternoon ...

nzross
Casual Listener
Plan Premium Country NZ Device Iphone XR Operating System IOS My Question or Issue Since the last update on ios I am unable to play a playlist or album without being interrupted by a...
2020-04-21 4:51:56 AM
2020-04-23 5:07:51 AM
nzross
Casual Listener
574 Views
4 replies
0 likes

574 Views
4 replies
0 likes

Play/Pause button not changing the view on play

PlanPremiumCountrySpainDevice(iPhoneXR)Operating System(iOS 13.3.1) When playing a song from a Playlist, the new green Play/Pause button does not change from play icon to pause icon.

ggarrofe
Visitor
Plan Premium Country Spain Device (iPhoneXR) Operating System (iOS 13.3.1) When playing a song from a Playlist, the new green Play/Pause button does not change from play icon to pause...
2020-04-23 1:55:28 AM
347 Views
0 replies
0 likes

347 Views
0 replies
0 likes

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