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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 69410 Views
  • 16 replies
  • 37 likes
  • 69410 Views
  • 16 replies
  • 37 likes

Offline mode on iPhone 4s - can't use Spotify at all + Numerous "Like it from Radio"

Hi, I have 2 problems atm, maybe they are connected. 1) I have this problem from about a month, and can't figure it out. Every time i start Spotify on my 4s iPhone i get the message that in offline mode bowsing is not possible, and after that app sta...

  • Casual Listener
  • Hi,   I have 2 problems atm, maybe they are connected.   1) I have this problem from about a month, and can't figure it out. Every time i start Spotify on my 4s iPhone i get the mes...
  • dsfghsdfgas4312
  • Casual Listener
  • 1487 Views
  • 7 replies
  • 0 likes
  • 1487 Views
  • 7 replies
  • 0 likes

An artists “appears on”

On an artists page I remember being able to go to their "appears on" section and listen to them all. Is there a way to do this on any artists page? Because right now I have to manually click on every song in the appears on just to listen to the songs...

  • Regular
  • On an artists page I remember being able to go to their "appears on" section and listen to them all. Is there a way to do this on any artists page? Because right now I have to manually click on every...
  • Justosorock
  • Regular
  • 1650 Views
  • 3 replies
  • 0 likes
  • 1650 Views
  • 3 replies
  • 0 likes

Error message “Spotify can’t play this right now.”

PlanPremium (family)CountrySingaporeDeviceiPhone 7Operating SystemiOS My Question or IssueI've been trying to play the song Love Diamond by Weki Meki but it won't show up on the app in my iPhone 7. When I use my MacBook Pro to search for the song onl...

  • Visitor
  •   Plan Premium (family) Country Singapore Device iPhone 7 Operating System iOS   My Question or Issue I've been trying to play the song Love Diamond by Weki Meki but it won't sho...
  • Loxer
  • Community Legend
  • 664 Views
  • 1 replies
  • 0 likes
  • 664 Views
  • 1 replies
  • 0 likes

Solved!! Problems with Spotify Notifications

PlanPremiumCountryDenmarkDeviceiPhone 11 ProOperating SystemiOS 13 My Question or IssueThe issue is that in the Spotify menu there is a spot where you can choose to receive notifications about the artist you follow so that everytime an Artist add's a...

  • Visitor
  • Plan Premium Country Denmark Device iPhone 11 Pro Operating System iOS 13   My Question or Issue The issue is that in the Spotify menu there is a spot where you can choose to receive n...
  • Loxer
  • Community Legend
  • 1186 Views
  • 1 replies
  • 1 likes
  • 1186 Views
  • 1 replies
  • 1 likes

Sometimes i can't play any offline song, offline with my Spotify premium.

After have new Spotify version on my iPhone SE, sometimes they say "connecting", i can't see anything in my playlists or albums (i can't play any Spotify music anymore, this sucks), i can't play any offline song, until i get connect to a internet con...

  • Music Fan
  • After have new Spotify version on my iPhone SE, sometimes they say "connecting", i can't see anything in my playlists or albums (i can't play any Spotify music anymore, this sucks), i can't play any ...
  • Billy-J
  • Spotify Star
  • 1122 Views
  • 5 replies
  • 1 likes
  • 1122 Views
  • 5 replies
  • 1 likes

instantly skipping through all my songs

My Question or IssueI am on my my iphone 7 with iOS 13.1.3 and as soon as i play a song on spotify it constantly skips through all my songs. i can't stop it no matter what, i've tried deleting and reinstalling and resetting my phone please fix this

  • Casual Listener
  • My Question or Issue I am on my my iphone 7 with iOS 13.1.3 and as soon as i play a song on spotify it constantly skips through all my songs. i can't stop it no matter what, i've tried deleting and ...
  • Loxer
  • Community Legend
  • 884 Views
  • 3 replies
  • 0 likes
  • 884 Views
  • 3 replies
  • 0 likes

Spotify app crashes Iphone 8

PlanPremium, login trough FacebookCountrySwedenDeviceiPhone 8Operating SystemiOS 13.1.3 App crashes when trying to open. So, today when i tried to open my spotify app in my apple iphone 8. It just crashed. This is still happening. First i tried to un...

  • Casual Listener
  •   Plan Premium, login trough Facebook Country Sweden Device iPhone 8 Operating System iOS 13.1.3   App crashes when trying to open.   So, today when i tried to open my spot...
  • Loxer
  • Community Legend
  • 1936 Views
  • 3 replies
  • 0 likes
  • 1936 Views
  • 3 replies
  • 0 likes

Immediate crash

Plan premiumFree/PremiumCountrymetherlands Device iphone xs(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.)Ios 13.1.3My Question or IssueApp won't open. Immediately crash/close

  • Newbie
  • Plan premium Free/Premium Countrymetherlands   Device iphone xs (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) Ios 13.1...
  • Loxer
  • Community Legend
  • 709 Views
  • 1 replies
  • 1 likes
  • 709 Views
  • 1 replies
  • 1 likes

Crashes when logging in/opening

PremiumCanada DeviceiPhone 7 plus Operating System(iOS 13.1.3) My Question or IssueEvery time I log into spotify on my ios device, the application crashes. Every other account of my family members has not, and my account seems to function on other de...

  • Visitor
  • Premium Canada   Device iPhone 7 plus  Operating System (iOS 13.1.3)   My Question or Issue Every time I log into spotify on my ios device, the application crashes. Every othe...
  • Loxer
  • Community Legend
  • 1139 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 1139 Views
  • 1 replies
  • 0 likes

App crashes immediately on iphone

PlanPremiumCountryUSADeviceiPhone 6sOperating SystemiOS 10 My Question or IssueApp was working fine. Randomly started crashing after starting. No software or damage to device nor change of any kind prior to problem. Did a hard and soft reset as well ...

  • Newbie
  • PlanPremium Country USA Device iPhone 6s Operating System iOS 10   My Question or Issue App was working fine. Randomly started crashing after starting. No software or damage to device n...
  • Loxer
  • Community Legend
  • 921 Views
  • 1 replies
  • 4 likes
  • 921 Views
  • 1 replies
  • 4 likes

App won’t open

PlanPremiumCountryUkDevice(iPhone XR)Operating System(iOS 13.1.3) My Question or IssueThe app won't open, it closes after one second. I've trained deleting the app and redownloading, I've fully turned off my phone and turned it on again, I've even tr...

  • Newbie
  • Plan Premium Country Uk Device (iPhone XR) Operating System (iOS 13.1.3)   My Question or Issue The app won't open, it closes after one second. I've trained deleting the app and redown...
  • Loxer
  • Community Legend
  • 1140 Views
  • 1 replies
  • 6 likes
  • 1140 Views
  • 1 replies
  • 6 likes

Why is artists top 5 causing app to crash

Notice how the artist has no picture? For some reason when I click on this artist and play a song from their top 5, the app will crash. I reopen the app up and immediately it crashes again. The only way to make it stop is to delete and reinstall the ...

378EA9D6-C3E6-4BEB-B0F9-490DD88F5A5E.png
  • Newbie
  •     Notice how the artist has no picture? For some reason when I click on this artist and play a song from their top 5, the app will crash. I reopen the app up and immediately it cra...
  • Loxer
  • Community Legend
  • 656 Views
  • 1 replies
  • 0 likes
  • 656 Views
  • 1 replies
  • 0 likes

Last music in queue is not shown

PlanPremiumCountryBrazilDeviceiPhone SEOperating SystemiOS 13.1 (and iOS 12) My Question or IssueWhen adding new musics to queue, the last added music is not being shown and is not draggable in the queue list screen (as seen in the screenshot attache...

  • Newbie
  • Plan Premium Country Brazil Device iPhone SE Operating System iOS 13.1 (and iOS 12)   My Question or Issue When adding new musics to queue, the last added music is not being shown and ...
  • Loxer
  • Community Legend
  • 702 Views
  • 1 replies
  • 0 likes
  • bug
    iOS
  • 702 Views
  • 1 replies
  • 0 likes

Spotify keeps pausing

this Has been an ongoing issue for me. Spotify keeps pausing after 30-60 seconds when I'm using it on my iPhone XS. I have done all the suggested fixes (reinstall, logout everywhere, onoff etc) and nothing has worked. Any more ideas? After many years...

  • Casual Listener
  • this Has been an ongoing issue for me. Spotify keeps pausing after 30-60 seconds when I'm using it on my iPhone XS. I have done all the suggested fixes (reinstall, logout everywhere, onoff etc) and n...
  • Loxer
  • Community Legend
  • 873 Views
  • 1 replies
  • 0 likes
  • 873 Views
  • 1 replies
  • 0 likes

Daily Drive plays yesterday's news

I'm using IOS and CarPlay. When I start Spotify and select Daily Drive, sometimes it resumes playing from my previous session, which may have been the previous day. I will get the NPR newscast from yesterday, for example. Spotify may have been runnin...

  • Casual Listener
  • I'm using IOS and CarPlay. When I start Spotify and select Daily Drive, sometimes it resumes playing from my previous session, which may have been the previous day. I will get the NPR newscast from y...
  • Loxer
  • Community Legend
  • 1763 Views
  • 6 replies
  • 0 likes
  • 1763 Views
  • 6 replies
  • 0 likes

Issues with iPhone update

PlanPremiumCountry DeviceiPhone XOperating SystemiOS 13.3 My Question or IssueI downloaded the update a few days ago. Whenever I plug my phone into headphones I encounter this problem. The music will pause or play randomly when I'm using other apps. ...

  • Casual Listener
  • Plan Premium Country   Device iPhone X Operating System iOS 13.3   My Question or Issue I downloaded the update a few days ago.   Whenever I plug my phone into headphones I e...
  • Loxer
  • Community Legend
  • 873 Views
  • 3 replies
  • 0 likes
  • 873 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Daily mix missing

Hello!my Daily Mix is missing. I've tried to reinstall the app, to restart my phone, to delete the app restart my phone and after that reinstall the app, but none of this worked. Also on my Desktop app is missing. PlanPremiumCountry RomaniaDeviceiPho...

  • Visitor
  • Hello! my Daily Mix is missing.  I've tried to reinstall the app, to restart my phone, to delete the app restart my phone and after that reinstall the app, but none of this worked.  Also...
  • 123935152
  • Newbie
  • 27560 Views
  • 8 replies
  • 2 likes
  • 27560 Views
  • 8 replies
  • 2 likes

Solved!! Selena Gomez - Look at her now - song error

Dear Spotify There is something wrong with the new song of Selena Gomez. It gets cut off at 2:42 where she sings 'look at her' and then it stops abruptly.I know that's the length of the song, but I feel like there's an error on the track, since it fe...

  • Regular
  • Dear Spotify   There is something wrong with the new song of Selena Gomez.  It gets cut off at 2:42 where she sings 'look at her' and then it stops abruptly. I know that's the length of...
  • Bethany_Dawn
  • Community Legend
  • 798 Views
  • 1 replies
  • 0 likes
  • 798 Views
  • 1 replies
  • 0 likes

[iOS] Continue or play on Spotify Siri integration bug

PlanPremiumCountryUSDeviceiPhone XOperating SystemiOS 13.1.2 My Question or IssueWhen asking Siri to "Continue on Spotify" or "Play on Spotify" the same song always plays from the last queued playlist instead of playing the last queued song. It's not...

  • Newbie
  • Plan Premium Country US Device iPhone X Operating System iOS 13.1.2   My Question or Issue When asking Siri to "Continue on Spotify" or "Play on Spotify" the same song always plays fro...
  • 861 Views
  • 0 replies
  • 1 likes
  • 861 Views
  • 0 replies
  • 1 likes

Airpods next track doesn't work in Podcasts

PlanPremiumCountryUSADeviceiPhone XSOperating SystemiOS 13.1.3Spotify Version8.5.28.1046I tried re-installing a clean version of SpotifyYes My Question or IssueI have my Airpods tap feature set to skip to the next track. When playing songs, this work...

  • Newbie
  • Plan Premium Country USA Device iPhone XS Operating System iOS 13.1.3 Spotify Version 8.5.28.1046 I tried re-installing a clean version of Spotify Yes   My Question or Issue I have...
  • 528 Views
  • 0 replies
  • 0 likes
  • 528 Views
  • 0 replies
  • 0 likes