Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
62664 Views
16 replies
37 likes

62664 Views
16 replies
37 likes

Solved!! Playlists missing on phone after deleting Playlist Folders with nothing in it

PlanPremiumDeviceiPhone 8 PlusMy Question or IssueAfter adding playlist folders on the webapp (on Chrome on Windows), I saw that the changes I made to the order and sorting of playlists didn't really come through on my phone. Some playlists where sor...

Databass
Casual Listener
Plan Premium Device iPhone 8 Plus My Question or Issue After adding playlist folders on the webapp (on Chrome on Windows), I saw that the changes I made to the order and sorting of playlists did...
2019-07-24 4:15:44 PM
2019-08-01 11:17:51 AM
Databass
Casual Listener
729 Views
2 replies
0 likes

729 Views
2 replies
0 likes

Superuser Contribution Edit Playlist doesn't highlight current playing track anymore

PlanPremiumCountryGermanyDeviceiPhoneOperating SystemiOS 12 My Question or IssueUsually when you would edit a playlist while you are listening to it, the track you currently listening too would be highlighted green so you would find the track immedia...

django81
Casual Listener
Plan Premium Country Germany Device iPhone Operating System iOS 12 My Question or Issue Usually when you would edit a playlist while you are listening to it, the track you currently ...
2019-06-03 1:28:27 PM
2019-08-01 10:30:27 AM
Hintry
Visitor
1050 Views
3 replies
4 likes

1050 Views
3 replies
4 likes

Connect Spotify to receiver via app IPhone

PlanFree/PremiumCountryNetherlands Device(iPhone 6s)Operating System(iOS 10) My Question or IssueI live with my girlfriend and we both have an IPhone 6s through which we can play music via the Spotify app on our receiver. So we open the app, find a s...

MarinusvdEnde
Visitor
Plan Free/Premium Country Netherlands Device (iPhone 6s) Operating System (iOS 10) My Question or Issue I live with my girlfriend and we both have an IPhone 6s through whic...
2019-08-01 9:55:12 AM
394 Views
0 replies
0 likes

394 Views
0 replies
0 likes

Hi i have an iphone 7 ios 12.3.1 it cant play a full record because it jums to other songs

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Doviho1
Visitor
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
2019-08-01 5:42:10 AM
264 Views
0 replies
0 likes

264 Views
0 replies
0 likes

Spotify Mobile not letting me pick songs when connected to PC

Since the latest update on mobile Spotify hasn’t let me use my phone to pick what specific songs I want to listen to when connected to other devices, PS4 and PC. I’m just curious if that feature was removed or something, since it was easily one of th...

XiR0
Casual Listener
Since the latest update on mobile Spotify hasn’t let me use my phone to pick what specific songs I want to listen to when connected to other devices, PS4 and PC. I’m just curious if that feature was ...
2019-07-29 11:01:12 PM
2019-08-01 4:34:40 AM
XiR0
Casual Listener
3053 Views
4 replies
0 likes
missing feature
support

3053 Views
4 replies
0 likes

my spotify ui chaged

PlanPremiumDeviceiPhone XOperating SystemiOS12 My Question or Issue my ui just changed. now it only shows ‘playlists’ ‘artists’ and ‘albums’the albums only appear if they’re full saved and all my song went to a playlist called ‘liked songs’ that can’...

auratilis
Casual Listener
Plan Premium Device iPhone X Operating System iOS12 My Question or Issue my ui just changed. now it only shows ‘playlists’ ‘artists’ and ‘albums’ the albums only appea...
2019-03-07 9:23:17 PM
2019-07-31 8:47:56 PM
wyattlewis
Gig Goer
1099 Views
5 replies
3 likes

1099 Views
5 replies
3 likes

Podcast not playing certain episodes

PlanPremiumCountry DeviceiPhone 6SOperating SystemiOS 12.4 My Question or IssueI'm listening to Root of evil podcast and 3 of the episodes aren't working. Whenever I play it the time bar doesn't move and nothing plays. I've tried reinstalling spotify...

Honeybee123
Casual Listener
Plan Premium Country Device iPhone 6S Operating System iOS 12.4 My Question or Issue I'm listening to Root of evil podcast and 3 of the episodes aren't working. Whenever I pla...
2019-07-30 4:11:10 PM
2019-07-31 6:54:05 PM
Robert_W
Community Legend
669 Views
1 replies
1 likes

669 Views
1 replies
1 likes

Song stopped playing and I can’t play it now

PlanPremium CountryUSA Device(iPhone XS) Operating System(iOS 12.3.1) My Question or IssueI was listening to this song and all of a sudden it just stopped playing and now I can’t listen to it again.

Milesmrevera
Visitor
Plan Premium Country USA Device (iPhone XS) Operating System (iOS 12.3.1) My Question or Issue I was listening to this song and all of a sudden it jus...
2019-07-31 12:49:54 PM
2019-07-31 2:33:49 PM
Billy-J
Spotify Star
286 Views
1 replies
0 likes

286 Views
1 replies
0 likes

Spotify freezes and stops music playback after ads. Still. In late 2017.

See screenshot at: https://community.spotify.com/t5/Android/Spotify-Free-Freeze-on-Ads/m-p/1836010#M87634 This bug has been posted by many people for several years now. Could we get this prioritized with devs? It forces your customers to quit the app...

Mediocritus
Newbie
See screenshot at: https://community.spotify.com/t5/Android/Spotify-Free-Freeze-on-Ads/m-p/1836010#M87634 This bug has been posted by many people for several years now. Could ...
2017-10-30 8:24:37 AM
2019-07-30 11:16:29 PM
user-removed
Not applicable
1146 Views
1 replies
1 likes
angry
Crash
freeze
iOS
UX

1146 Views
1 replies
1 likes

Cannot follow playlist

PlanPremiumCountryUnited States DeviceiPhone 8Operating SystemiOS 12.0.1 My Question or Issue I am having trouble following a shared, public playlist. I follow several other playlists without issue, but when I try to follow "Sunday Chill" by "divusmu...

aagerter
Newbie
Plan Premium Country United States Device iPhone 8 Operating System iOS 12.0.1 My Question or Issue I am having trouble following a shared, public playlist. I follow seve...
2018-10-25 7:44:54 PM
2019-07-30 11:05:04 PM
user-removed
Not applicable
1570 Views
2 replies
2 likes

1570 Views
2 replies
2 likes

Like/Dislike Button Gone, Will Cancel Premium Immediately If Not Resolved ASAP

PlanPremiumCountryUnited StatesDeviceIphone 7Operating SystemIOS 12.1.4 My Question or IssueSpotify version 8.4.97.There is no like/dislike button appearing on radio. This is ridiculous and I am not paying for this if there is not a resolution. I tri...

_uywr-ikuj6z
Casual Listener
Plan Premium Country United States Device Iphone 7 Operating System IOS 12.1.4 My Question or Issue Spotify version 8.4.97. There is no like/dislike button appearing on radio. This ...
2019-03-19 4:20:37 PM
2019-07-30 8:46:17 PM
Darshane83
Regular
1102 Views
3 replies
1 likes

1102 Views
3 replies
1 likes

Strange electrical noise appears at the end of songs of one album.

PlanPremium or FreeCountryUSADevice(iPhone 7)Operating System(iOS 12) My Question or IssueThe album's link is: https://open.spotify.com/album/7JIvI4xEQCnONW1v2Mm0ByEvery time I play the song of this album to the end, and when it automatically switch ...

eyreyoung
Casual Listener
Plan Premium or Free Country USA Device (iPhone 7) Operating System (iOS 12) My Question or Issue The album's link is: https://open.spotify.com/album/7JIvI4xEQCnONW1v2Mm0By Eve...
2019-07-26 11:11:41 AM
2019-07-30 8:20:38 AM
eyreyoung
Casual Listener
816 Views
1 replies
0 likes
album
noise

816 Views
1 replies
0 likes

Remote Control

PlanFreeCountry DeviceiPhone 7Operating SystemiOS 12.3.1 My Question or IssueI am a free user so I don't feel like I have much say and most of the users I see posting are premium users but I use my laptop to listen a lot and am grateful that I can pi...

carsonbelyk
Visitor
Plan Free Country Device iPhone 7 Operating System iOS 12.3.1 My Question or Issue I am a free user so I don't feel like I have much say and most of the users I see posting ar...
2019-07-30 5:35:31 AM
557 Views
0 replies
0 likes

557 Views
0 replies
0 likes

Solved!! Add songs from album NOT whole album

Hi I like to navigate using albums but I don’t always like/want every song on the album.Apple Music let’s you add just the songs you like from an album and the songs still show up under the album. This doesn’t appear to be the case with Spotify. Spot...

user-removed
Visitor
Hi I like to navigate using albums but I don’t always like/want every song on the album. Apple Music let’s you add just the songs you like from an album and the songs still show up un...
2019-07-29 12:04:09 AM
2019-07-30 4:49:49 AM
DanifC
Composer
3684 Views
1 replies
0 likes

3684 Views
1 replies
0 likes

Solved!! Playlist Not shuffling, other playlists only playing one track.

This problem impacts only on iPhone 7 using iOS 12.3.1, using Spotify App version 8.5.16.642. For simplicity, I will refer to playlists and tracks in generic terms. I usually listen to Playlist 1, and shuffle through the tracks. There are around 1200...

DaveNSyd
Casual Listener
This problem impacts only on iPhone 7 using iOS 12.3.1, using Spotify App version 8.5.16.642. For simplicity, I will refer to playlists and tracks in generic terms. I usually listen to Pla...
2019-07-27 4:45:53 AM
2019-07-30 4:45:51 AM
DanifC
Composer
4139 Views
3 replies
0 likes
iOS
Your Library

4139 Views
3 replies
0 likes

Premium doesn't work

PlanPremiumCountryFinlandDeviceiPhone 8Operating Systemthe newest iOs My Question or IssueHelp!My Spotify Premium hasn't worked for like two weeks now. I've paid for it, I have tried to log in again, I've tried everything. Music lists doesn't work - ...

Julleews
Visitor
Plan Premium Country Finland Device iPhone 8 Operating System the newest iOs My Question or Issue Help! My Spotify Premium hasn't worked for like two weeks now. I've paid for it, I ...
2019-07-29 10:01:17 PM
2019-07-29 11:10:43 PM
Loxer
Community Legend
467 Views
1 replies
0 likes

467 Views
1 replies
0 likes

API does not update for device connected over cellular

PlanPremiumCountryCanada DeviceiPhone 6SOperating SystemiOS 11.4.1 My Question or IssueSpotify's API does not seem to update properly for devices connected over cellular. I confirmed this by using Spotify's Console to get the user's playback state (s...

Mersid
Visitor
Plan Premium Country Canada Device iPhone 6S Operating System iOS 11.4.1 My Question or Issue Spotify's API does not seem to update properly for devices connected over cellul...
2019-07-29 2:09:32 AM
2019-07-29 8:52:20 AM
Loxer
Community Legend
336 Views
1 replies
0 likes

336 Views
1 replies
0 likes

Solved!! Delete song from playlist

PlanFree/PremiumCountryUSADeviceiPhone 7Operating SystemiOS 12.3.1 My Question or IssueI submitted a new idea to bring back the ability to delete songs from playlists on the mobile app, but someone replied saying it’s still possible by opening the … ...

connorhawke
Music Fan
Plan Free/Premium Country USA Device iPhone 7 Operating System iOS 12.3.1 My Question or Issue I submitted a new idea to bring back the ability to delete songs from playlists on...
2019-07-24 10:49:28 AM
2019-07-29 8:43:19 AM
Loxer
Community Legend
9249 Views
7 replies
1 likes

9249 Views
7 replies
1 likes

Syncing Local Files from PC (Windows) to iPhone

PlanPremiumCountryCanadaOperating System Windows 10 My Question or IssueI am trying to sync my local files on my PC to my playlists on my iPhone, however, it is not working. Am I doing it wrong? How do I sync my songs from local files on Windows 10 P...

Heffley
Newbie
Plan Premium Country Canada Operating System Windows 10 My Question or Issue I am trying to sync my local files on my PC to my playlists on my iPhone, however, it is not wo...
2019-07-29 2:40:14 AM
293 Views
0 replies
0 likes

293 Views
0 replies
0 likes

Unable to play certain songs

Recently I have noticed that when I go onto Spotify and click on certain artists, no songs come up (although it will say how many songs I supposedly have saved) and it says “you have no playable songs by (x artist). go to playback settings to show un...

siubhan
Casual Listener
Recently I have noticed that when I go onto Spotify and click on certain artists, no songs come up (although it will say how many songs I supposedly have saved) and it says “you have no playable song...
2019-07-28 2:52:56 PM
2019-07-29 2:14:52 AM
siubhan
Casual Listener
906 Views
2 replies
0 likes

906 Views
2 replies
0 likes

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