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iOS (iPhone, iPad)

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 52497 Views
  • 16 replies
  • 36 likes
  • 52497 Views
  • 16 replies
  • 36 likes

Solved!!Superuser Contribution Spotify video not working

PlanFreeCountryThe BahamasDeviceiPhone XROperating SystemiOS 15.2.1 My Question or IssueI have been trying to watch a podcast(JRE) but only the audio plays and I see no option for video. I have done a clean reinstall and check all settings and set th...

  • Casual Listener
  • Plan Free Country The Bahamas Device iPhone XR Operating System iOS 15.2.1   My Question or Issue I have been trying to watch a podcast(JRE) but only the audio plays and I see no optio...
  • princessdia1
  • Newbie
  • 63044 Views
  • 21 replies
  • 1 likes
  • 63044 Views
  • 21 replies
  • 1 likes

Superuser Contribution Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

  • Roadie
  • As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume.   This is ...
  • maceoparker
  • Regular
  • 94488 Views
  • 480 replies
  • 102 likes
  • 94488 Views
  • 480 replies
  • 102 likes

Superuser Contribution Albums won’t load

iOS 17.2.1iPhone 14 ProSpotify Version 8.9.14.526premium planusa For a few days now, I can’t get albums to load. I can play music from an Artist’s page’s Popular Songs, but when I try to go into an album, it never fully loads. If I wait long enough, ...

  • Casual Listener
  • iOS 17.2.1 iPhone 14 Pro Spotify Version 8.9.14.526 premium plan usa   For a few days now, I can’t get albums to load. I can play music from an Artist’s page’s Popular Songs, but when...
  • MihailY
  • Moderator
  • 2176 Views
  • 18 replies
  • 2 likes
  • 2176 Views
  • 18 replies
  • 2 likes

Superuser Contribution Search results are incomplete

PlanPremiumCountryUSADeviceiPhone 13 proOperating SystemiOS 16.6 My Question or IssueIf you search for "The ava song" the results are missing the song called "The Ava Song" by Francis Dunnery. If you search for "The Ava Song Francis," the result show...

  • Casual Listener
  • Plan Premium Country USA Device iPhone 13 pro Operating System iOS 16.6   My Question or Issue If you search for "The ava song" the results are missing the song called "The Ava Song" b...
  • steve1346
  • Casual Listener
  • 333 Views
  • 3 replies
  • 0 likes
  • 333 Views
  • 3 replies
  • 0 likes

Superuser Contribution Queue lost when accidentally selecting a song.

PlanFree/PremiumCountry Device(iPhone 11, Macbook Pro late 2016)Operating System(iOS 13 ) My Question or IssueSo I’ve made a massive long queue, and then I accidentally tap on a song title and it plays, (very easy to do on an iPhone) interrupting the...

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 11, Macbook Pro late 2016) Operating System (iOS 13 )    My Question or Issue So I’ve made a massive long queue, and then I acciden...
  • r1ghy
  • Visitor
  • 31117 Views
  • 21 replies
  • 10 likes
  • Queue lost
  • 31117 Views
  • 21 replies
  • 10 likes

Solved!!Superuser Contribution Apple Watch Downloads Disappear

I am a Spotify Premium customer. Downloading music to my Apple Watch for offline playback works fine, and playback also works fine. However, on occasion (once or twice per week), the downloaded music will just disappear from my watch, whether I have ...

  • Regular
  • I am a Spotify Premium customer. Downloading music to my Apple Watch for offline playback works fine, and playback also works fine. However, on occasion (once or twice per week), the downloaded mus...
  • AlejaR
  • Moderator
  • 5077 Views
  • 23 replies
  • 0 likes
  • 5077 Views
  • 23 replies
  • 0 likes

Superuser Contribution How do I see my list of hidden songs on iOS?

I accidentally banned a song. I can't remember the name of the song or the artist so I would like to see my list of hidden songs. I went to my iOS device, went to Playlists and scrolled to the bottom. I do not see a Hidden Songs playlist with a list ...

  • Visitor
  • I accidentally banned a song. I can't remember the name of the song or the artist so I would like to see my list of hidden songs. I went to my iOS device, went to Playlists and scrolled to the bo...
  • RossCoronado
  • Newbie
  • 10560 Views
  • 6 replies
  • 3 likes
  • 10560 Views
  • 6 replies
  • 3 likes

Solved!!Superuser Contribution Lyrics not in sync when using Airplay

Hello team, since the global release of lyrics, I am enjoying the feature. My only complaint is that when playing the music using AirPlay, lyrics are not in sync anymore. The lyrics in my iPhone 13 Pro are displayed in advance. Seems like the app doe...

  • Composer
  • Hello team, since the global release of lyrics, I am enjoying the feature. My only complaint is that when playing the music using AirPlay, lyrics are not in sync anymore.  The lyrics in my iP...
  • Ac75004
  • Visitor
  • 5481 Views
  • 19 replies
  • 1 likes
  • 5481 Views
  • 19 replies
  • 1 likes

Why are all audiobooks locked when I am on a family premium account?

I’m on a family premium account and I am unable to listen to audiobooks as they all seem locked. I should have 15 hours of audiobooks free on this plan. Why does it say I need to pay extra to listen?

  • Visitor
  • I’m on a family premium account and I am unable to listen to audiobooks as they all seem locked. I should have 15 hours of audiobooks free on this plan. Why does it say I need to pay extra to listen?
  • schmidt107
  • Casual Listener
  • 972 Views
  • 3 replies
  • 0 likes
  • 972 Views
  • 3 replies
  • 0 likes

Solved!! Spotify needs to be opened to download music?

I have bought an iphone 8 and wanted to download all my songs. But it only downloads when the app is open and im not idle. This takes a lot of time because im about to download like 2k songs. I never had that problem with other devices. Any ideas?

  • Regular
  • I have bought an iphone 8 and wanted to download all my songs. But it only downloads when the app is open and im not idle.    This takes a lot of time because im about to download like 2k...
  • AIDEN78
  • Visitor
  • 67658 Views
  • 9 replies
  • 0 likes
  • 67658 Views
  • 9 replies
  • 0 likes

Superuser Contribution any idea how to block podcasts? .

any idea how can we block podcasts that we don't want to hear? Like how we block certain artists. I am intending to curb my"addiction" to certain podcasts by permanently blocking them. Thanks!

  • Regular
  • any idea how can we block podcasts that we don't want to hear? Like how we block certain artists. I am intending to curb my"addiction" to certain podcasts by permanently blocking them. Thanks!  
  • Edewede
  • Newbie
  • 69144 Views
  • 50 replies
  • 112 likes
  • 69144 Views
  • 50 replies
  • 112 likes

Superuser Contribution Playlist for pets not working

I’ve tried using their playlist for pets page over 10 times now, I only get “oops looks like something went wrong..”

  • Casual Listener
  • I’ve tried using their playlist for pets page over 10 times now, I only get “oops looks like something went wrong..”
  • Vasil
  • Moderator
  • 6524 Views
  • 26 replies
  • 0 likes
  • 6524 Views
  • 26 replies
  • 0 likes

Superuser Contribution Beats Flex

Plan/PremiumCountryUK DeviceIPHONE16proOperating SystemiOS 18.1 My Question or IssueI have several pairs of Beats Flex and I connected one of them to my iPhone and I find that Spotify app on iOS will play the music but there be no sound. I’ve reset t...

  • Casual Listener
  • Plan /Premium Country UK   Device IPHONE16pro Operating System iOS 18.1   My Question or Issue I have several pairs of Beats Flex and I connected one of them to my iPhone and I f...
  • Eni
  • Moderator
  • 208 Views
  • 1 replies
  • 0 likes
  • 208 Views
  • 1 replies
  • 0 likes

Superuser Contribution App keeps returning to top of playlist

PlanPremiumCountryPhilippinesDeviceiPad 6Operating SystemiOS 13 My Question or IssueI play a song on my playlist that contains several hundred songs. I switch to a different app with the song still playing. I switch back to spotify to choose a new so...

  • Newbie
  • Plan Premium Country Philippines Device iPad 6 Operating System iOS 13   My Question or Issue I play a song on my playlist that contains several hundred songs. I switch to a different ...
  • MihailY
  • Moderator
  • 1863 Views
  • 5 replies
  • 1 likes
  • 1863 Views
  • 5 replies
  • 1 likes

Superuser Contribution Spotify app disconnecting my devices

PlanPremiumCountryUnited StatesDeviceIphone 11 Pro MaxOperating SystemiOS 18.1 My Question or IssueEvery time I connect with both AirPods pros gen 2( left and right earbud ) or my AirPods maxes, Spotify plays for one second and disconnects my devices...

  • Newbie
  •   Plan Premium Country United States Device Iphone 11 Pro Max Operating System iOS 18.1   My Question or Issue Every time I connect with both AirPods pros gen 2( left and right e...
  • Ivelina
  • Moderator
  • 217 Views
  • 1 replies
  • 0 likes
  • 217 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why isn’t my shuffle button on the actual playlist working at all?

Hey all, the playlist shuffle button next to the green play button isn’t working at all for both playlists and albums on my Spotify app for iPhone. I have to go into a song on the now playing view and then click shuffle which seems to work fine.I hav...

  • Visitor
  • Hey all, the playlist shuffle button next to the green play button isn’t working at all for both playlists and albums on my Spotify app for iPhone. I have to go into a song on the now playing view an...
  • Joan
  • Moderator
  • 217 Views
  • 1 replies
  • 0 likes
  • 217 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music pausing when playing game (IOS)

PlanPremiumCountryCalifornia Device(iPhone 14)My Question or IssueEvery time I open roblox and play a game my music keeps pausing. Every time I unpause it just keeps pausing. Anyone know any solutions?

  • Casual Listener
  •   Plan Premium Country California  Device (iPhone 14) My Question or Issue Every time I open roblox and play a game my music keeps pausing. Every time I unpause it just keeps pausin...
  • Flaargyll
  • Newbie
  • 10062 Views
  • 16 replies
  • 0 likes
  • 10062 Views
  • 16 replies
  • 0 likes

Solved!! How to add a canvas to a local file

PlanPremiumCountryU.S.A.Device(iPhone 7)Operating System(iOS 12.2) My Question or IssueI saw that Spotify has a new feature on some songs called a Canvas that lets songs have little animations on them instead of cover art. I was wondering: does anyon...

  • Music Fan
  • Plan Premium Country U.S.A. Device (iPhone 7) Operating System (iOS 12.2)   My Question or Issue I saw that Spotify has a new feature on some songs called a Canvas that lets songs have...
  • wcastillo_1
  • Visitor
  • 3548 Views
  • 2 replies
  • 0 likes
  • 3548 Views
  • 2 replies
  • 0 likes

Superuser Contribution when i play my playlist it plays random songs

when i woke up i played music on my alexa and i was confused because when i controlled the music directly through the spotify app it would play songs not even in my playlist but say im playing my playlist but now that im not connected to my alexa it ...

  • Visitor
  • when i woke up i played music on my alexa and i was confused because when i controlled the music directly through the spotify app it would play songs not even in my playlist but say im playing my pla...
  • Dom29
  • Visitor
  • 79915 Views
  • 27 replies
  • 2 likes
  • 79915 Views
  • 27 replies
  • 2 likes