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iOS (iPhone, iPad)

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 79657 Views
  • 19 replies
  • 37 likes
  • 79657 Views
  • 19 replies
  • 37 likes

Superuser Contribution Podcasts downloading super slowly

PremiumUS iPhone 7iOS 13.5.1 Whenever I try to download podcasts, they download extremely slowly for no reason at all. I have tried restarting phone e, reinstalling Spotify, going into airplane mode and back out, but it still takes like an hour to do...

  • Casual Listener
  • Premium US   iPhone 7 iOS 13.5.1   Whenever I try to download podcasts, they download extremely slowly for no reason at all. I have tried restarting phone e, reinstalling Spotify, goi...
  • Elena
  • Moderator
  • 8714 Views
  • 9 replies
  • 1 likes
  • 8714 Views
  • 9 replies
  • 1 likes

My playlist doesn't play my songs

Once I got the premium my playlist only allow me to play one or two songs online and offline I don't know how to fix it

  • Visitor
  • Once I got the premium my playlist only allow me to play one or two songs online and offline I don't know how to fix it
  • jason34q
  • Casual Listener
  • 369 Views
  • 2 replies
  • 0 likes
  • 369 Views
  • 2 replies
  • 0 likes

What's New on iOS not updating and freezing time to time

PlanPremiumCountryIrelandDeviceiPhone 15 PlusOperating SystemiOS 17.5.1 My Question or IssueThe iOS app is really not working properly at all. What's New does not load correctly and when I click on a podcast it takes a long time to load and sometime ...

  • Newbie
  • Plan Premium Country Ireland Device iPhone 15 Plus Operating System iOS 17.5.1   My Question or Issue The iOS app is really not working properly at all. What's New does not load correc...
  • gregory109
  • Regular
  • 401 Views
  • 1 replies
  • 0 likes
  • 401 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cover art for local files in iphone

I have a song that i imported to spotify and i didn't like the fact that there was no cover art for it so i added a cover art using media player, it worked on my laptop's spotify but it didn't work on my iphone's spotify

  • Visitor
  • I have a song that i imported to spotify and i didn't like the fact that there was no cover art for it so i added a cover art using media player, it worked on my laptop's spotify but it didn't work o...
  • Ivelina
  • Moderator
  • 369 Views
  • 1 replies
  • 0 likes
  • 369 Views
  • 1 replies
  • 0 likes

Superuser Contribution Disable "New Releases From"

I am a Premium user and on my iPhone the very top of the screen is always taken up by a "New Releases From: XXX" where XXX = some random artist I don't know/follow". I don't follow anyone and I don't want a part of my small screen taken up by unwante...

  • Visitor
  • I am a Premium user and on my iPhone the very top of the screen is always taken up by a "New Releases From: XXX" where XXX = some random artist I don't know/follow".  I don't follow anyone and I...
  • NoThanksAlright
  • Regular
  • 6231 Views
  • 8 replies
  • 15 likes
  • 6231 Views
  • 8 replies
  • 15 likes

Superuser Contribution ‘Add to Playlist’ option no longer an option on the app (IOS)

When I clicked the three dots on the corner of a song to Add to Playlist, the option no longer exists. I first noticed this 2-3 weeks ago. I checked for updates. To troubleshoot, I logged out, delete the entire app, downloaded the app, logged in and ...

  • Casual Listener
  • When I clicked the three dots on the corner of a song to Add to Playlist, the option no longer exists. I first noticed this 2-3 weeks ago. I checked for updates. To troubleshoot, I logged out, delete...
  • LuSyo
  • Casual Listener
  • 1312 Views
  • 6 replies
  • 0 likes
  • 1312 Views
  • 6 replies
  • 0 likes

Superuser Contribution Facebook Log In Error

PlanFamilyCountryUKDeviceiPhone 14Operating SystemiOS My Question or IssueMy desktop Spotify connects fine using my facebook account. My iOS app keeps giving me my daughter's facebook to log in, and not my own. I've been into my daughter's facebook a...

  • Casual Listener
  • Plan Family Country UK Device iPhone 14 Operating System iOS   My Question or Issue My desktop  Spotify connects fine using my facebook account.   My iOS app keeps giving m...
  • AlejaR
  • Moderator
  • 683 Views
  • 1 replies
  • 0 likes
  • 683 Views
  • 1 replies
  • 0 likes

Superuser Contribution I close the app, re-open app does not continue to play the most recent music/podcast

PlanPremiumCountryUSADevice(iPhone 15 Pro)Operating System(iOS 17.5) My Question or IssueWhenever I close the app, upon re-opening it, the "playing" bar on the bottom is empty. I have to restart my playlist or podcast. Thought deleting the app and re...

  • Casual Listener
  • Plan Premium Country USA Device (iPhone 15 Pro) Operating System (iOS 17.5)   My Question or Issue Whenever I close the app, upon re-opening it, the "playing" bar on the bottom is empt...
  • Eni
  • Moderator
  • 559 Views
  • 2 replies
  • 0 likes
  • 559 Views
  • 2 replies
  • 0 likes

Superuser Contribution Incorrect width of headers on iPad, and unable to scroll on the side of the content.

I have an 11-inch iPad Pro from 2022. Some headers on the homepage are too narrow, regardless of whether my iPad is in portrait or landscape orientation. Inside the library, I also can’t scroll on the side of the content when in landscape orientation...

  • Casual Listener
  • I have an 11-inch iPad Pro from 2022. Some headers on the homepage are too narrow, regardless of whether my iPad is in portrait or landscape orientation. Inside the library, I also can’t scroll on th...
  • AlexanderJansson
  • Casual Listener
  • 638 Views
  • 4 replies
  • 0 likes
  • 638 Views
  • 4 replies
  • 0 likes

Spotify jam doesn’t work

PlanPremiumCountryNorway DeviceiPhone 13 and iPhone 8Operating System(iOS 16.7.8 and 17.5.1) My Question or IssueWe invite eachother with sms/ iMessage, snap, airdrop, Facebook messenger but nothing works. we click the link and we get into the Spotif...

  • Casual Listener
  • Plan Premium Country Norway  Device iPhone 13 and iPhone 8 Operating System (iOS 16.7.8 and 17.5.1)   My Question or Issue We invite eachother with sms/ iMessage, snap, airdrop, F...
  • MateusM
  • Spotify Star
  • 572 Views
  • 3 replies
  • 0 likes
  • 572 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Can't play downloaded songs/podcasts when offline

Recently, I have been consistently unable to playback downloaded podcasts/music. All of my podcasts play fine when I'm online. However, as soon as I'm outside of Wi-Fi range, nothing can be played back. Additional context: I download all of my music/...

  • Casual Listener
  • Recently, I have been consistently unable to playback downloaded podcasts/music. All of my podcasts play fine when I'm online. However, as soon as I'm outside of Wi-Fi range, nothing can be played b...
  • Eni
  • Moderator
  • 703 Views
  • 3 replies
  • 0 likes
  • 703 Views
  • 3 replies
  • 0 likes

Superuser Contribution Downloaded podcast episodes won't show on apple watch

Hi Eni,Sorry to jump on this thread - i could not find how to start a new one?For the last week when i download podcasts to my apple watch, when i go to the 'downloaded' tab, it says for eg i have 4 downloaded episodes. But the individual episodes ar...

  • Regular
  • Hi Eni, Sorry to jump on this thread - i could not find how to start a new one? For the last week when i download podcasts to my apple watch, when i go to the 'downloaded' tab, it says for eg i hav...
  • Maria
  • Moderator
  • 1474 Views
  • 14 replies
  • 0 likes
  • 1474 Views
  • 14 replies
  • 0 likes

Solved!!Superuser Contribution [All Platforms] Changing User Profile Background Colors

Just added this post to idea suggestions, feel free to help me out by clicking here. When using Spotify, you can change your profile but not the color in the background, You might have brown, blue or purple. I currently have brown as my background co...

  • Music Fan
  • Just added this post to idea suggestions, feel free to help me out by clicking here.   When using Spotify, you can change your profile but not the color in the background, You might have brown...
  • Misspresid3nt
  • Visitor
  • 76280 Views
  • 3 replies
  • 18 likes
  • background
    colors
    Idea Exchange
    Ideas
  • 76280 Views
  • 3 replies
  • 18 likes

Superuser Contribution Shuffle mode doesn't work in the car

PlanPremiumCountryRussiaDeviceIPhone XOperating SystemIOS 15.1Shuffle mode doesn't work in the car (Mazda CX 5 2014, bluetooth)When I press the next track button, the shuffle mode turns off and the next track in the the list turns on.I have tried: re...

  • Visitor
  • Plan Premium Country Russia Device IPhone X Operating System IOS 15.1 Shuffle mode doesn't work in the car (Mazda CX 5 2014, bluetooth) When I press the next track button, the shuffle mo...
  • satt_mereno
  • Regular
  • 1741 Views
  • 2 replies
  • 1 likes
  • 1741 Views
  • 2 replies
  • 1 likes

Superuser Contribution Playlist will play random songs not on playlist

PlanPremiumCountryUsa Device(iPhone 7 PlusOperating System(iOS 12.3.1 My Question or IssueAfter wasting 45 minutes to post this due to how long meant Spotify app is on phone and laptop. I have a playlist and when I listen to it on my phone only one s...

  • Visitor
  • Plan Premium Country Usa   Device (iPhone 7 Plus Operating System (iOS 12.3.1   My Question or Issue After wasting 45 minutes to post this due to how long meant Spotify app is on...
  • _Lutz
  • Visitor
  • 63676 Views
  • 10 replies
  • 16 likes
  • 63676 Views
  • 10 replies
  • 16 likes

Solved!! Monthly free time limit

PlanFreeCountryJapan/America DeviceiPad Pro 2017Operating SystemiOS 11 My Question or IssueHello, I live in America but for summer break I am living in Japan. I am a mobile user. About 10-15 days ago there was a notification saying that I have reache...

  • Casual Listener
  • Plan Free Country Japan/America   Device iPad Pro 2017 Operating System iOS 11   My Question or Issue Hello, I live in America but for summer break I am living in Japan. I am a m...
  • JosephAlcantsrs
  • Newbie
  • 2539 Views
  • 3 replies
  • 0 likes
  • 2539 Views
  • 3 replies
  • 0 likes

Google alarm automation DISABLES shuffle on selected playlist

Have setup an alarm through google home to play a playlist. Despite having the playlist set to shuffle the playlist DISABLES shuffle and plays the first song in the playlist. I have premuim spotify, using iOS17.5.1 and google home connected to a leno...

  • Visitor
  • Have setup an alarm through google home to play a playlist. Despite having the playlist set to shuffle the playlist DISABLES shuffle and plays the first song in the playlist. I have premuim spotify, ...
  • 304 Views
  • 0 replies
  • 0 likes
  • 304 Views
  • 0 replies
  • 0 likes

Superuser Contribution My Spotify icon disappeared from my phone!

Siri decided to help me organize my icons. I had to restore things the way I wanted. However, my Spotify icon is gone. Don’t know how to get it back

  • Visitor
  • Siri decided to help me organize my icons. I had to restore things the way I wanted. However, my Spotify icon is gone. Don’t know how to get it back
  • Ivelina
  • Moderator
  • 1366 Views
  • 1 replies
  • 0 likes
  • 1366 Views
  • 1 replies
  • 0 likes

Can my album be free again?

I was listing to an album on free and it was working in order and then it stopped for some weird reason

  • Visitor
  • I was listing to an album on free and it was working in order and then it stopped for some weird reason
  • Gail207Martinez
  • Casual Listener
  • 306 Views
  • 1 replies
  • 0 likes
  • 306 Views
  • 1 replies
  • 0 likes