Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
68495 Views
16 replies
37 likes

68495 Views
16 replies
37 likes

Different menu

rhe Menu on the bottom of the app changed . Now it only has gone search and your library. I don’t know how to get to The menu of all the international charts.

Dogwaz
Newbie
rhe Menu on the bottom of the app changed . Now it only has gone search and your library. I don’t know how to get to The menu of all the international charts.
2018-11-03 12:59:05 AM
2018-11-07 6:24:58 PM
landonharris88
Composer
1201 Views
3 replies
0 likes

1201 Views
3 replies
0 likes

IOS - Albums not showing in library, not able to save albums, or download

Last week I couldnt save albums on ios, tapping save provided no response, same with the offline switch. Now if i go into the album view in my library I just get an empty state ‘your favourite albums will appear here’. I can no longer see or download...

joestanphil
Newbie
Last week I couldnt save albums on ios, tapping save provided no response, same with the offline switch. Now if i go into the album view in my library I just get an empty state ‘your favourit...
2018-11-07 5:26:38 PM
414 Views
0 replies
0 likes

414 Views
0 replies
0 likes

Spotify keeps skipping and plays when the app is closed?

I’ve gone through dozens of threads and no one seems to have a solution to this. I’ve cleared the cache, closed the ap, logged off on all devices, switched headphones, deleted and reinstalled the app, and toggled almost all the settings on spotify. N...

Xarcherak
Newbie
I’ve gone through dozens of threads and no one seems to have a solution to this. I’ve cleared the cache, closed the ap, logged off on all devices, switched headphones, deleted and reinstalled the app...
2018-11-07 2:03:57 PM
274 Views
0 replies
0 likes

274 Views
0 replies
0 likes

Playback failed- not able to play video in you current location

PlanPremiumDeviceiPhone X, IOS 11.4.1Spotify version 8.4.**bleep**.787 My Question or Issuewhenever i try to play a song that has a video i get this and I’ve tried restarting my phone and and reinstalling Spotify but nothing works and It’s annoying a...

Andy88
Casual Listener
Plan Premium Device iPhone X, IOS 11.4.1 Spotify version 8.4.**bleep**.787 My Question or Issue whenever i try to play a song that has a video i get this⬇️ and I’ve tried restartin...
2018-09-09 5:28:04 AM
2018-11-07 6:17:04 AM
Latrme
Casual Listener
2125 Views
3 replies
0 likes

2125 Views
3 replies
0 likes

Songs in Queue

My Question or Issue I used to be able to search an artist and look at all their songs and select the first song and spotify would automatically play the rest of the songs for that artist. I can no longer do this. I now have to pick every single song...

jgonza2015
Casual Listener
My Question or Issue I used to be able to search an artist and look at all their songs and select the first song and spotify would automatically play the rest of the songs for that artist. I c...
2018-10-30 2:38:06 AM
2018-11-07 5:43:29 AM
jgonza2015
Casual Listener
523 Views
2 replies
1 likes

523 Views
2 replies
1 likes

Local File Issues

PlanPremium Device(iPhone 6S and MacBook Pro early 2015) Operating System(iOS 12.1 and macOS High Sierra 10.13.6) I have downloaded two songs in .mp3 format and they have transferred from my files on my MacBook to my local files on Spotify. The songs...

Melea_phd
Newbie
Plan Premium Device (iPhone 6S and MacBook Pro early 2015) Operating System (iOS 12.1 and macOS High Sierra 10.13.6) I have downloaded two songs in .mp3 format and they ...
2018-11-07 2:07:33 AM
422 Views
0 replies
0 likes
Account
Other

422 Views
0 replies
0 likes

Unable to delete device from device list.

PlanPremiumCountryPL DeviceiPhone SEOperating SystemiOS 12IssueHi,When I remove device from device list it disappears and this is ok but when I close and open app I still see previously deleted devices. For me it's a bug or maybe there is another way...

fakeluka
Casual Listener
Plan Premium Country PL Device iPhone SE Operating System iOS 12 Issue Hi, When I remove device from device list it disappears and this is ok but when I close and open app I still...
2018-11-04 10:22:16 PM
2018-11-06 9:33:00 PM
fakeluka
Casual Listener
365 Views
2 replies
0 likes

365 Views
2 replies
0 likes

Transferring a song to my iOS device, but it says "Song not Downloaded"

PLEASE HELP!There's a problem with my syncing or whatever, I've been trying to transfer my local music files to my playlist, from PC (ethernet) to iOS (wireless internet). It shows up in my playlist but its unplayable, it says "Song Not Downloaded"if...

MatthewGARCIA
Newbie
PLEASE HELP! There's a problem with my syncing or whatever, I've been trying to transfer my local music files to my playlist, from PC (ethernet) to iOS (wireless internet). It shows up in my playl...
2018-11-06 3:48:51 PM
249 Views
0 replies
0 likes

249 Views
0 replies
0 likes

Spotify on Car Play drives me mad!!!

It does not matter if Spotify is running in the background etc 9 out of 10 Times when I open Storify it says I need to log in I tap on it nothing happens or you can see the Tab because they are all black.So what I need to do is unlock my phone close ...

seaburn
Casual Listener
It does not matter if Spotify is running in the background etc 9 out of 10 Times when I open Storify it says I need to log in I tap on it nothing happens or you can see the Tab because they ...
2018-11-03 8:28:58 PM
2018-11-06 2:29:33 PM
allesmatze
Music Fan
616 Views
1 replies
0 likes

616 Views
1 replies
0 likes

Spotify keep playing after closing app

Spotify keeps playing in my car via blutooth after i closed the spotify app. I even did a quick reset thing on my phone. Hold down two buttons for 10 ish seconds so it turns off and on. (Iphone 7) Then started facebook to see a video and then suddenl...

mellemstrand
Regular
Spotify keeps playing in my car via blutooth after i closed the spotify app. I even did a quick reset thing on my phone. Hold down two buttons for 10 ish seconds so it turns off and on. (Iphone 7) Th...
2018-11-06 1:39:46 PM
1087 Views
0 replies
1 likes

1087 Views
0 replies
1 likes

"wont play current song"

PlanPremiumCountryUnited KingdonDeviceIphone 6seOperating SystemiOS12.1My Question or IssueBeen having on going issue with spotify not playing music. I am a premium member on a student account and since having gone premium over half of the music on m...

louisecobain22
Newbie
PlanPremium Country United Kingdon Device Iphone 6se Operating System iOS12.1 My Question or Issue Been having on going issue with spotify not playing music. I am a premium member on a studen...
2018-11-06 1:39:42 PM
228 Views
0 replies
0 likes

228 Views
0 replies
0 likes

Superuser Contribution I can’t share music on instagram stories

Plan:PremiumCountry ItalyDevice:iPhone 6sOperating System:iOS 10 My Question or Issue:Hi! When I share a song to my Instagram Story, Instagram prompts me to login. I log in using Facebook credentials and it does not post the song to my story. Replica...

notmeadr
Newbie
Plan: Premium Country Italy Device: iPhone 6s Operating System: iOS 10 My Question or Issue: Hi! When I share a song to my Instagram Story, Instagram prompts me to...
2018-10-19 2:03:00 PM
2018-11-06 9:50:38 AM
Guido
Spotify Legend
22682 Views
13 replies
34 likes

22682 Views
13 replies
34 likes

Superuser Contribution Constant Skipping and backtracking as well as voice control access

I have a Premium plan and my app has been going crazy lately. I have an iPhone X running on iOS 12.0.1. I’ve seen similar posts and tried changing headphones, reinstalling the app and restarting my device and NOTHING has worked. This makes it impossi...

sarahliriano93
Casual Listener
I have a Premium plan and my app has been going crazy lately. I have an iPhone X running on iOS 12.0.1. I’ve seen similar posts and tried changing headphones, reinstalling the app and restarting my d...
2018-10-18 4:22:44 AM
2018-11-06 9:01:08 AM
Guido
Spotify Legend
810 Views
3 replies
1 likes

810 Views
3 replies
1 likes

Solved!! Add entire album to playlist.

Can we bring back the option to add an entire album to a playlist whiteout having to go through and add every song individually? We had this before and I used it regularly and loved it. But in recent updates it got removed and I want it back.

BandTrashIsh
Newbie
Can we bring back the option to add an entire album to a playlist whiteout having to go through and add every song individually? We had this before and I used it regularly and loved it. But in recent...
2018-09-20 9:19:20 AM
2018-11-06 3:45:56 AM
Smellylettuce
Casual Listener
24004 Views
2 replies
20 likes

24004 Views
2 replies
20 likes

Solved!! Browse and Radio tabs gone.

Hey there, I am a premium spotify user. Today my browse and radio tabs have vanished and are no were to be seen lol. But yea on a serous note, I need help bringing these back. Is this a bug? Is spotify aware of this issue? Oh and by the way I have an...

MBahSpotify
Casual Listener
Hey there, I am a premium spotify user. Today my browse and radio tabs have vanished and are no were to be seen lol. But yea on a serous note, I need help bringing these back. Is this a bug?...
2018-10-22 12:30:01 AM
2018-11-06 2:33:44 AM
MBahSpotify
Casual Listener
11943 Views
7 replies
0 likes

11943 Views
7 replies
0 likes

Lyric Genius Showing Explicit Lyrics even on "Clean" Songs

PlanPremiumCountryUSA DeviceiPhone 6/6sOperating SystemiOS 12.x My Question or IssueOn iPhone, when I play a "clean" version of a song, the lyric genius function shows the explicit lyrics of the track. For example, on Kendrick Lamar's Humble, my son ...

ThePerfectK
Music Fan
Plan Premium Country USA Device iPhone 6/6s Operating System iOS 12.x My Question or Issue On iPhone, when I play a "clean" version of a song, the lyric genius function shows t...
2018-11-05 10:27:45 PM
812 Views
0 replies
7 likes

812 Views
0 replies
7 likes

Equalizer latest Update

Hi Why is equalizer not working in the new iOS version everything up to date? Its frozen. Even after reinstallation.then maybe shortcuts could be useful because youre listening to different headphones or speakers or in the car on a day.

julianmbotti
Newbie
Hi 😉 Why is equalizer not working in the new iOS version everything up to date? Its frozen. Even after reinstallation. then maybe shortcuts could be useful because youre listening to different hea...
2018-11-05 9:18:44 PM
398 Views
0 replies
0 likes

398 Views
0 replies
0 likes

My Favorites are gone!

PlanPremiumCountryDominican Rep.Device(iPhone X)Operating System(iOS 12) My Question or IssueI can not see my favorites songs in my library.

LuisMejia
Newbie
Plan Premium Country Dominican Rep. Device (iPhone X) Operating System (iOS 12) My Question or Issue I can not see my favorites songs in my library.
2018-11-05 7:23:35 PM
326 Views
0 replies
0 likes
Favorites

326 Views
0 replies
0 likes

Spotify Connect & Last played music

PlanPremiumCountryThe NetherlandsDeviceiPhone Xs Max and MacBook ProMy Question or IssueHi there, As of this afternoon I am unable to both see my last played artists as other people’s last played artists. I’ve installed the update that came out this ...

Ovdm95
Newbie
Plan Premium Country The Netherlands Device iPhone Xs Max and MacBook Pro My Question or Issue Hi there, As of this afternoon I am unable to both see my last played artists as other p...
2018-11-05 6:33:44 PM
352 Views
0 replies
0 likes

352 Views
0 replies
0 likes

When is Spotify for iWatch coming?

I've searched and can only find the below topic, where they've marked it as "not right now", with zero explanation as to why? https://community.spotify.com/t5/Live-Ideas/Partnerships-Spotify-on-Apple-Watch/idi-p/914915 It's crazy, everyone is asking ...

d4wno77
Casual Listener
I've searched and can only find the below topic, where they've marked it as "not right now", with zero explanation as to why? https://community.spotify.com/t5/Live-Ideas/Partnershi...
2018-10-30 2:30:06 PM
2018-11-05 9:49:10 AM
d4wno77
Casual Listener
1060 Views
3 replies
0 likes

1060 Views
3 replies
0 likes

Spotify Community

Help categories

Account & Payment

Using Spotify

Listen Everywhere

iOS (iPhone, iPad)

Forum Posts