Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2 weeks ago
Rastereyes
Casual Listener
81123 Views
19 replies
37 likes

81123 Views
19 replies
37 likes

My songs are gone!!?

PlanFree/PremiumCountry USA Device iPhone XOperating SystemiOS My Question or IssueMy songs are gone in your new update I want them back. You got rid of the my songs category I want it back please!

-qcff8xt_49ci
Newbie
Plan Free/Premium Country USA Device iPhone X Operating System iOS My Question or Issue My songs are gone in your new update I want them back. You got rid of the my...
2018-06-04 7:40:07 PM
2018-10-13 4:36:02 AM
rainkidrani
Gig Goer
624 Views
2 replies
0 likes

624 Views
2 replies
0 likes

My Spotify keeps freezing

PlanPremium family planCountry United StatesDeviceIphone 6s plusOperating SystemIOS My Question or issueThe app keeps freezing whenever I open it. I tried re downloading it several times but it still freezes. Is there anything I could do to stop this...

Willowgreene714
Newbie
Plan Premium family plan Country United States Device Iphone 6s plus Operating System IOS My Question or issue The app keeps freezing whenever I open it. I tried re downloading...
2018-06-01 6:46:38 PM
2018-10-13 4:33:43 AM
rainkidrani
Gig Goer
2202 Views
2 replies
0 likes

2202 Views
2 replies
0 likes

App has mind of its own

I have an iPhone X that I just bought in July. It is on the newest ios. I deleted and redownloaded the Spotify app. It constantly pauses, skips, fast forwards or just doesn’t play. Whatever it wants. It was only when I was walking for about a week......

Xoliljamieox321
Newbie
I have an iPhone X that I just bought in July. It is on the newest ios. I deleted and redownloaded the Spotify app. It constantly pauses, skips, fast forwards or just doesn’t play. Whatever it wants....
2018-10-02 5:17:43 PM
2018-10-13 4:30:50 AM
rainkidrani
Gig Goer
1532 Views
2 replies
0 likes

1532 Views
2 replies
0 likes

Spotify keeps pausing and playing sporadically

PlanPremium DeviceiPhone 7 Operating SystemiOS 11 My Question or IssueI’ve had this issue before where I’d be listening to an album and the music pauses all of a sudden. I only use Spotify with headphones. The app starts playing and pausing the song ...

Sadj
Casual Listener
Plan Premium Device iPhone 7 Operating System iOS 11 My Question or Issue I’ve had this issue before where I’d be listening to an album and the music pauses all of a su...
2018-09-14 12:00:12 AM
2018-10-13 4:27:14 AM
rainkidrani
Gig Goer
16889 Views
6 replies
0 likes

16889 Views
6 replies
0 likes

Spotify playlists not updating

PlanFreeCountry USADeviceiPhone 7Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Spotify playlists such as New Releases, Hot Country, etc are not updating. The cover picture and preview info does but when you go to play t...

Ljp11
Newbie
Plan Free Country USA Device iPhone 7 Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Spotify playlists such as New Releases, H...
2018-10-05 11:23:09 PM
2018-10-13 4:25:20 AM
rainkidrani
Gig Goer
1193 Views
1 replies
0 likes

1193 Views
1 replies
0 likes

Discover Weekly not updating

PlanFree/PremiumCountryAustraliaDeviceiPhone 8Operating System(OS 10 My Question or IssueMy Discover Weekly playlist hasn't updated for several weeks now. I've tried to unfollow/re-follow. Logged out of my phone and desktop and logged back in. But st...

sturut
Newbie
Plan Free/Premium Country Australia Device iPhone 8 Operating System (OS 10 My Question or Issue My Discover Weekly playlist hasn't updated for several weeks now. I've tried to unfol...
2018-10-07 6:15:17 AM
2018-10-13 4:22:49 AM
rainkidrani
Gig Goer
878 Views
2 replies
0 likes

878 Views
2 replies
0 likes

iPhone 8 Spotify connection in smart car! Help!!

Wondering if anyone could help? When I connect my iPhone 8 via Bluetooth or via usb in my smart car, the music stops after every track and doesn’t play through ? Very annoying and I have to keep pressing play numerous times on my device for it to pla...

KTOE
Newbie
Wondering if anyone could help? When I connect my iPhone 8 via Bluetooth or via usb in my smart car, the music stops after every track and doesn’t play through ? Very annoying and I have to keep pres...
2018-10-10 3:22:46 PM
2018-10-13 4:02:20 AM
rainkidrani
Gig Goer
1050 Views
2 replies
0 likes

1050 Views
2 replies
0 likes

Terible Mobile app design

Guys ... who made it ? bunch of Indian teens for couple of bucks ? ? I mean - whole interface on mobile is made by people who never used it That's the only reason i could think of when im using it ... For example ... - when in the listing ..and playi...

ostapski
Regular
Guys ... who made it ? bunch of Indian teens for couple of bucks ? ? I mean - whole interface on mobile is made by people who never used it That's the only reason i could think of when im using it .....
2018-10-11 11:00:00 PM
2018-10-12 9:58:20 AM
Loxer
Community Legend
528 Views
1 replies
0 likes

528 Views
1 replies
0 likes

application does not start iPhone 5s

PlanFreeDevice(iPhone 5s)Operating System(iOS 12) My Question or IssueWhen I try to open the app on my phone, the icon lights up for a couple of seconds and throws it on the home screen. When I reinstall the app the first time I enter the app is norm...

shrekpar
Casual Listener
Plan Free Device (iPhone 5s) Operating System (iOS 12) My Question or Issue When I try to open the app on my phone, the icon lights up for a couple of seconds and throws it on the home...
2018-10-04 11:33:38 PM
2018-10-12 9:43:24 AM
Loxer
Community Legend
1340 Views
7 replies
0 likes

1340 Views
7 replies
0 likes

Music with videos not available on my location should not stop my music from playing

PlanPremiumCountry PortugalDeviceiPhone 6SOperating SystemiOS 11 My Question or Issue Whenever I'm playing music from Spotify playlists, and I believe it would happen on personal too, everytime that a music has a video that it is not available on my ...

pedrovcasaca
Casual Listener
Plan Premium Country Portugal Device iPhone 6S Operating System iOS 11 My Question or Issue Whenever I'm playing music from Spotify playlists, and I believe it would happ...
2018-10-11 3:46:21 PM
2018-10-11 3:55:57 PM
Loxer
Community Legend
877 Views
1 replies
0 likes
IOS 11
Mobile
Music video

877 Views
1 replies
0 likes

iPhone can't find music, iMac does.

Strange problem. I created a play list on my iPhone some days ago.Yesterday, I played the list via my Sonos app and some songs were grayed out.When I looked in my Spotfy iPhone app, those songs are gone.And when i try to find those songs again with t...

BartDep
Newbie
Strange problem. I created a play list on my iPhone some days ago. Yesterday, I played the list via my Sonos app and some songs were grayed out. When I looked in my Spotfy iPhone app, thos...
2018-10-11 12:41:23 PM
2018-10-11 3:47:27 PM
Loxer
Community Legend
588 Views
1 replies
0 likes

588 Views
1 replies
0 likes

Very weird screen layout, app doesn't work anymore?

PlanPremiumCountry United StatesDeviceiPhone 6SOperating SystemiOS 12 Everytime I open spotify on my iphone, the buttons are all at the top of the screen and I can click on them, but I cant play any music through my phone. If i want to listen to spot...

clarinet_kid
Newbie
Plan Premium Country United States Device iPhone 6S Operating System iOS 12 Everytime I open spotify on my iphone, the buttons are all at the top of the screen and I can click o...
2018-10-11 3:46:09 AM
2018-10-11 3:45:56 PM
Loxer
Community Legend
800 Views
2 replies
0 likes

800 Views
2 replies
0 likes

Spotify Offline and I can't Login

PlanPremiumCountryUSA Device(iPhone 7)Operating System(iOS 12.0.1) My Question or IssueSpotify was offline and wouldn't connect even though I had internet connection on my phone. I logged off and tried to log in again (I am logged in through facebook...

Steveolio
Newbie
Plan Premium Country USA Device (iPhone 7) Operating System (iOS 12.0.1) My Question or Issue Spotify was offline and wouldn't connect even though I had internet connection on ...
2018-10-10 7:22:33 PM
2018-10-11 3:33:29 PM
Loxer
Community Legend
571 Views
1 replies
0 likes

571 Views
1 replies
0 likes

Superuser Contribution Constant need to redownload songs

Can someone please help!! I constantly need to redownload all my saved songs on the Spotify app!! It is driving me insane!All I want to do is listen to music whilst offline as Spotify has already used a lot of my data and it won't let mennevaide once...

Sharpiie89
Casual Listener
Can someone please help!! I constantly need to redownload all my saved songs on the Spotify app!! It is driving me insane! All I want to do is listen to music whilst offline as Spotify has already u...
2017-07-04 11:41:34 PM
2018-10-11 2:34:02 PM
Daisy
Spotify Legend
758 Views
1 replies
0 likes

758 Views
1 replies
0 likes

Songs don’t stay hearted or liked

I have an iPhone 8 Plus with the newest os and I’m a premium member in the US. For some reason songs don’t stay “hearted” or liked in the radios or daily mixes when I tap out of the app and come back in and the recent songs I’ve liked don’t stay in m...

Kimicocoa
Casual Listener
I have an iPhone 8 Plus with the newest os and I’m a premium member in the US. For some reason songs don’t stay “hearted” or liked in the radios or daily mixes when I tap out of the app and come back...
2018-10-10 4:59:48 AM
2018-10-10 4:29:50 PM
Kimicocoa
Casual Listener
459 Views
2 replies
0 likes

459 Views
2 replies
0 likes

Spotify Queue Not Working Correctly

Spotify PremiumUnited States of America iPhone 6s PlusiOS 12 For about a month and a half now, my Spotify queue has been working incorrectly. I have uninstalled it, updated the app, updated my phone to iOS 12, yet nothing works. I can move one song a...

coltongame
Casual Listener
Spotify Premium United States of America iPhone 6s Plus iOS 12 For about a month and a half now, my Spotify queue has been working incorrectly. I have uninstalled it...
2018-10-03 5:58:16 PM
2018-10-10 12:39:56 PM
Loxer
Community Legend
6914 Views
5 replies
4 likes

6914 Views
5 replies
4 likes

I think my iOS app is so slow..

hey Guys, i am using Spotify for so long time and I think Spotify turned really bad. On iOS iPhone X Two things - Spotify app started always new when i am not using it for 10 minutes.- Spotify is slow and takes so long to load my playlist as a sample...

Bensemilia
Newbie
hey Guys, i am using Spotify for so long time and I think Spotify turned really bad. On iOS iPhone X Two things - Spotify app started always n...
2018-10-09 12:05:26 AM
2018-10-10 9:06:08 AM
Loxer
Community Legend
2425 Views
1 replies
1 likes

2425 Views
1 replies
1 likes

Bug Report: Queue malfunctions when trying to move around multiple songs

PlanPremium DeviceiPhone 6SEOperating SystemiOS 11 My Question or Issue When I put multiple songs into the queue and then try to move more than one song from the bottom of the queue to anywhere else in the queue, all of the songs appear to move to th...

Antoine_13
Casual Listener
Plan Premium Device iPhone 6SE Operating System iOS 11 My Question or Issue When I put multiple songs into the queue and then try to move more than one song from the bo...
2018-09-13 2:15:04 AM
2018-10-10 8:55:57 AM
Loxer
Community Legend
3763 Views
12 replies
1 likes

3763 Views
12 replies
1 likes

Superuser Contribution Resuming song after several days not possible

Plan Premium Country Germany Device iPhone 6 Operating System iOS 12.0 My Question or Issue Whenever I do not use the app for a few days, it forgets the song and playlist that was playing before. The player controls are simply not there any more. Tha...

fbitterlich
Casual Listener
Plan Premium Country Germany Device iPhone 6 Operating System iOS 12.0 My Question or Issue Whenever I do not use the app for a few days, it forgets the song and playlist that...
2018-10-06 2:50:41 PM
2018-10-10 8:06:37 AM
Peter
Spotify Legend
864 Views
7 replies
0 likes

864 Views
7 replies
0 likes

Best practices for stopping Spotify from de-syncing my local purchased music

I'm a premium user on iOS 12 and Windows 10, syncing local tracks on the same wifi network. I have a folder of local music. Regularly, Spotify de-syncs previously synced local playlists from my iPhone, always for songs that aren't on Spotify. They ca...

Krib
Newbie
I'm a premium user on iOS 12 and Windows 10, syncing local tracks on the same wifi network. I have a folder of local music. Regularly, Spotify de-syncs previously synced local...
2018-10-10 1:21:42 AM
412 Views
0 replies
1 likes

412 Views
0 replies
1 likes

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