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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 68704 Views
  • 16 replies
  • 37 likes
  • 68704 Views
  • 16 replies
  • 37 likes

the new update

The new update isnt showing me the list of songs on my playlists or my ‘favourited’ songs and when i plag music the whole playlist doesnt show. The update has rlly Dissapointed me.

  • Newbie
  • The new update isnt showing me the list of songs on my playlists or my ‘favourited’ songs and when i plag music the whole playlist doesnt show. The update has rlly Dissapointed me. 
  • Billy-J
  • Spotify Star
  • 413 Views
  • 1 replies
  • 1 likes
  • 413 Views
  • 1 replies
  • 1 likes

Cant instal premium in my display.

Im trying to install premium in my iphone but it says its not possible for my display

  • Newbie
  • Im trying to install premium in my iphone but it says its not possible for my display
  • Billy-J
  • Spotify Star
  • 306 Views
  • 1 replies
  • 0 likes
  • 306 Views
  • 1 replies
  • 0 likes

unable to play downloaded songs on iOS

So ever since I got my new phone and downloaded spotify on it (a few months ago) I have had an issue with some of my songs not being able to be played even though they are downloaded, etc. And by not being able to be played, I mean that the bar down ...

  • Newbie
  • So ever since I got my new phone and downloaded spotify on it (a few months ago) I have had an issue with some of my songs not being able to be played even though they are downloaded, etc.  And...
  • Billy-J
  • Spotify Star
  • 421 Views
  • 1 replies
  • 0 likes
  • 421 Views
  • 1 replies
  • 0 likes

Error Home page

The app couldn’t show the Home page. 

  • Newbie
  • The app couldn’t show the Home page. 
  • Billy-J
  • Spotify Star
  • 364 Views
  • 1 replies
  • 0 likes
  • 364 Views
  • 1 replies
  • 0 likes

Wireless EarPods. Both work but not together!

So they’re both paired to my iPhone but only one works at a time! If I click the button on Spotify, it gives me the options to play the left, right or via my phone. I can switch between left or right but can’t get BOTH to work Please help!

  • Newbie
  • So they’re both paired to my iPhone but only one works at a time! If I click the button on Spotify, it gives me the options to play the left, right or via my phone. I can switch between left or right...
  • Billy-J
  • Spotify Star
  • 2005 Views
  • 1 replies
  • 2 likes
  • 2005 Views
  • 1 replies
  • 2 likes

Battery issue and heat

a Lot of people are complaIning can we get a response please? Or at least in known issues? https://www.reddit.com/r/apple/comments/8kmas7/spotify_destroying_battery_on_1131/

  • Gig Goer
  • a Lot of people are complaIning   can we get a response please? Or at least in known issues?   https://www.reddit.com/r/apple/comments/8kmas7/spotify_destroying_battery_on_1131/
  • Billy-J
  • Spotify Star
  • 675 Views
  • 1 replies
  • 3 likes
  • 675 Views
  • 1 replies
  • 3 likes

Doesn't play anything

On an iphone 7, new dowload, nothing plays music. Just get redirected to - this is a premium service please upgrade?

  • Casual Listener
  •   On an iphone 7, new dowload, nothing plays music. Just get redirected to - this is a premium service please upgrade?    
  • Billy-J
  • Spotify Star
  • 364 Views
  • 1 replies
  • 0 likes
  • 364 Views
  • 1 replies
  • 0 likes

Spotify won’t open

Planpremium Country USADeviceiphone 8 plusOperating SystemiOS 10 My Question or Issue I go to open my spotify and it shows me the logo and black screen and then it kicks it self off. It take me back to the app like if i were to hit the home button.

  • Newbie
  • Plan premium  Country  USA Device iphone 8 plus Operating System iOS 10   My Question or Issue  I go to open my spotify and it shows me the logo and black screen and the...
  • Billy-J
  • Spotify Star
  • 702 Views
  • 1 replies
  • 1 likes
  • 702 Views
  • 1 replies
  • 1 likes

Can’t play any music

PlanFreeCountry DeviceiPhone 7Operating SystemiOS 10 My Question or Issue Whenever I try to play a playlist of any kind something pops up saying “couldn’t open link” and “spotify can’t open this type of link on this type of device”.

  • Newbie
  • Plan Free Country   Device iPhone 7 Operating System iOS 10   My Question or Issue  Whenever I try to play a playlist of any kind something pops up saying “couldn’t open link...
  • Billy-J
  • Spotify Star
  • 288 Views
  • 1 replies
  • 0 likes
  • 288 Views
  • 1 replies
  • 0 likes

Why has my Spotify stopped working

PlanFreeCountryireland DeviceiPhone 5sOperating SystemiOS 11.5 My Question or Issue When I go onto my Spotify and click favourites or any playlist at all it comes up that it won’t work on this device and it was working earlier today so I dont underst...

  • Newbie
  •   Plan Free Country ireland   Device iPhone 5s Operating System iOS 11.5   My Question or Issue  When I go onto my Spotify and click  favourites or any playlist a...
  • Billy-J
  • Spotify Star
  • 888 Views
  • 1 replies
  • 0 likes
  • 888 Views
  • 1 replies
  • 0 likes

Constantly Pausing: Can't listen to any music!

PlanPremiumCountryUnited StatesDeviceiPhone 7 PlusOperating SystemiOS 12.1 My Question or IssueThis morning all of the sudden my spotify has not been working. Any song I try to play, it just pauses right away. Whenever I click play, the song will pla...

  • Newbie
  • Plan Premium Country United States Device iPhone 7 Plus Operating System iOS 12.1   My Question or Issue This morning all of the sudden my spotify has not been working. Any song I try ...
  • Loxer
  • Community Legend
  • 844 Views
  • 1 replies
  • 1 likes
  • Can't play songs
    pausing
    Pausing playback
  • 844 Views
  • 1 replies
  • 1 likes

Solved!! iPod Touch 5th Generation Performance

Hello. I am a Spotify premium user and I am wondering how performance is on an iPod Touch 5 running the latest version of Spotify. I wouldn't want to buy it if it lags, crashes, or has a lot of bugs. Does anyone have Spotify on their iPod touch 5th G...

  • Casual Listener
  •    Hello. I am a Spotify premium user and I am wondering how performance is on an iPod Touch 5 running the latest version of Spotify. I wouldn't want to buy it if it lags, crashes, or...
  • Billy-J
  • Spotify Star
  • 6929 Views
  • 3 replies
  • 0 likes
  • 6929 Views
  • 3 replies
  • 0 likes

Solved!! No sort options available on iphone 8+

I had an iphone 7+ that I upgraded to an 8+ a couple months ago. Spotify premium worked flawlessly on the 7+, but from the get go is not functioning the same on the 8+. The main reasons I have premium are for playing songs in order and for being able...

  • Casual Listener
  • I had an iphone 7+ that I upgraded to an 8+ a couple months ago.  Spotify premium worked flawlessly on the 7+, but from the get go is not functioning the same on the 8+.  The main reasons I...
  • Nickjvw
  • Casual Listener
  • 723 Views
  • 2 replies
  • 0 likes
  • 723 Views
  • 2 replies
  • 0 likes

RE: Volume fluctuates when playing songs in car via bluetooth

PlanPremiumCountry ukDeviceiphone xs maxOperating SystemiOS 12 My Question or Issue When i connect my phone to my car and play songs through spotify via bluetooth, the volume of the music suddenly gets lowered for a good 5-10 seconds then returns bac...

  • Regular
  • Plan Premium Country  uk Device iphone xs max Operating System iOS 12   My Question or Issue  When i connect my phone to my car and play songs through spotify via bluetooth, ...
  • GFarzy
  • Regular
  • 4908 Views
  • 8 replies
  • 0 likes
  • 4908 Views
  • 8 replies
  • 0 likes

Lockscreen/control center skipping disabled

For some reason I’m only able to skip songs while in the Spotify app? This is really inconvenient since every time a song I’m not in the mood for comes up I have to go into the app itself. It wasn’t this way before. iPhone 7iOS 12United StatesPremium...

  • Visitor
  • For some reason I’m only able to skip songs while in the Spotify app? This is really inconvenient since every time a song I’m not in the mood for comes up I have to go into the app itself. It wasn’t ...
  • Loxer
  • Community Legend
  • 508 Views
  • 2 replies
  • 0 likes
  • 508 Views
  • 2 replies
  • 0 likes

No Offline option for iphone

Where can i find the on/offline mode. There is no offline option in my app. Help.PlanFree/PremiumCountry Device(iPhone 8Operating System My Question or Issue

  • Visitor
  • Where can i find the on/offline mode. There is no offline option in my app. Help. Plan Free/Premium Country   Device (iPhone 8 Operating System   My Question or Issue  
  • Billy-J
  • Spotify Star
  • 777 Views
  • 1 replies
  • 0 likes
  • 777 Views
  • 1 replies
  • 0 likes

Full screen album art on playback

PlanPremiumCountry USADeviceiPhone 8 My Question or Issue For a couple of weeks now majority of the playlist Spotify made seem to make the album artwork huge and the playback options are gone unless I tap the screen. Is there any way to change this? ...

  • Casual Listener
  • Plan Premium Country  USA Device iPhone 8  My Question or Issue  For a couple of weeks now majority of the playlist Spotify made seem to make the album artwork huge and the play...
  • Earlygirl96
  • Casual Listener
  • 2135 Views
  • 2 replies
  • 0 likes
  • album
    large
    screen
  • 2135 Views
  • 2 replies
  • 0 likes

Back/Rewind Button missing

Plan - PremiumCountry - USA Devices - iPhone XS/iWatch 4/iPhone 7 My Question or Issue I updated my iOS yesterday and now the rewind/back button is missing on all my devices. It's missing from the lock screen of my iPhones as well as the control scre...

  • Casual Listener
  • Plan - Premium Country - USA   Devices - iPhone XS/iWatch 4/iPhone 7   My Question or Issue  I updated my iOS yesterday and now the rewind/back button is missing o...
  • Loxer
  • Community Legend
  • 2461 Views
  • 1 replies
  • 0 likes
  • 2461 Views
  • 1 replies
  • 0 likes

Downloaded Songs from weekly discovery

I have downloaded the weekly discovery 2 weeks before. I went offline and listened to it for the last week. Today I came back and went online again. Of course the playlist updated to the new week and all the songs were removed.But I downloaded them a...

  • Newbie
  • I have downloaded the weekly discovery 2 weeks before. I went offline and listened to it for the last week. Today I came back and went online again. Of course the playlist updated to the new week and...
  • Loxer
  • Community Legend
  • 381 Views
  • 1 replies
  • 0 likes
  • 381 Views
  • 1 replies
  • 0 likes

Skipping half-way through songs and playing unwanted playlists

Hello!I play Spotify on my iPhone. Lately it has been asking me a question whether I want to play music on my iPhone or on Chrome? After it asks me the question it starts playing a playlist called Top Dubstep(Which is a playlist I have never played b...

  • Newbie
  • Hello! I play Spotify on my iPhone. Lately it has been asking me a question whether I want to play music on my iPhone or on Chrome? After it asks me the question it starts playing a playlist called ...
  • Loxer
  • Community Legend
  • 5429 Views
  • 1 replies
  • 2 likes
  • 5429 Views
  • 1 replies
  • 2 likes