Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
70927 Views
16 replies
37 likes

70927 Views
16 replies
37 likes

Songs won’t download

I’m trying to download a couple of songs onto my playlist and I’ve been checking previous answers like make sure there’s data/memory on the phone, deleting the app and redownload it, switch between WiFi and mobile data even updating my phone to the l...

TaiTan
Newbie
I’m trying to download a couple of songs onto my playlist and I’ve been checking previous answers like make sure there’s data/memory on the phone, deleting the app and redownload it, switch between W...
2018-09-22 1:54:14 AM
2018-09-24 6:51:55 AM
MarkCole0401
Regular
830 Views
2 replies
0 likes

830 Views
2 replies
0 likes

Skipping songs every number of seconds

PlanPremium Country Canada DeviceiPhone 6s Operating SystemiOS 11.4 Issue I’d play music for a while and nothing would go wrong. Suddenly, songs skip every 5-30 seconds and it’s horribly annoying. I’ve had this happen a number of times. I’ve updated,...

lilyjayrob
Casual Listener
Plan Premium Country Canada Device iPhone 6s Operating System iOS 11.4 Issue I’d play music for a while and nothing would go wrong. Suddenly,...
2018-09-23 9:34:16 PM
2018-09-23 11:20:07 PM
lilyjayrob
Casual Listener
1092 Views
2 replies
0 likes
bug
skipping
songs

1092 Views
2 replies
0 likes

Solved!! Download Spotify on an iPad Mini 1st (iOS 9.3.5.) model A1432

PlanPremiumCountry FranceDeviceiPad Mini A1432Operating SystemiOS 9.3.5 My Question or Issue Hi, I'm a french girl without any knowledge of apple's device --' So, here my problem :My mom give me her old iPad Mini (the first one) and I made a total re...

mariegodard1
Casual Listener
Plan Premium Country France Device iPad Mini A1432 Operating System iOS 9.3.5 My Question or Issue Hi, I'm a french girl without any knowledge of apple's device ...
2018-09-16 5:08:24 PM
2018-09-23 8:58:55 PM
mariegodard1
Casual Listener
102414 Views
2 replies
3 likes

102414 Views
2 replies
3 likes

[iOS] how do i play all songs in a playlist?

when i start to play first song in a playlist it stops once the song ends, and doesnt go to next track. even if i do shuffle play (whatever that button is called in english version ) it plays 1 random track and stops. how do i play a playlist on ios?...

bazikzrazik
Casual Listener
when i start to play first song in a playlist it stops once the song ends, and doesnt go to next track. even if i do shuffle play (whatever that button is called in english version 🙂 ) it pl...
2018-09-23 11:45:24 AM
2018-09-23 1:23:35 PM
Loxer
Community Legend
764 Views
1 replies
0 likes

764 Views
1 replies
0 likes

iPhone X app won’t let me adjust the Order of my songs on my playlists

if I’m listening to “my songs” and I open my queue and try to adjust the order to put the songs I want to listen to at the top it skips them and plays the original next song. PlanPremiumCountry USDeviceiPhone XOperating SystemIos 11 My Question or Is...

Mason_54
Casual Listener
if I’m listening to “my songs” and I open my queue and try to adjust the order to put the songs I want to listen to at the top it skips them and plays the original next song. Plan Premium Co...
2018-09-22 3:59:14 PM
2018-09-22 4:33:06 PM
Mason_54
Casual Listener
743 Views
2 replies
0 likes

743 Views
2 replies
0 likes

Data Saver Feature (explained)

Hi, Can an official source please CONFIRM once and for all that the DATA SAVER feature is the following: 1) once set to ON, Spotify will ONLY stream at a Low rate of 24kbps when streaming over a Mobile/ Cellular data connection (this is automatic)2) ...

Bazzalad007
Newbie
Hi, Can an official source please CONFIRM once and for all that the DATA SAVER feature is the following: 1) once set to ON, Spotify will ONLY stream at a Low rate of 24kbps wh...
2018-09-22 4:28:07 AM
2018-09-22 12:39:03 PM
Loxer
Community Legend
29127 Views
2 replies
8 likes
Feature
kiwi
NZ

29127 Views
2 replies
8 likes

My playlist says waiting to download so I can listen to it offline, I have internet what’s the prob

PlanPremiumCountry DeviceiPhone 6Operating SystemiOS 10

Zeinaabuelkheir
Newbie
Plan Premium Country Device iPhone 6 Operating System iOS 10
2018-09-22 11:02:17 AM
2018-09-22 11:53:30 AM
Loxer
Community Legend
383 Views
1 replies
0 likes

383 Views
1 replies
0 likes

Language translation issues

Plan - Free, attempting to upgrade to premium Country - AustraliaDevice - IphoneOperating System - iOS 11 My Question or Issue I’m currently travelling overseas, my free subscription constraints no longer allow me to access Spotify through the app. I...

Clairesull
Newbie
Plan - Free, attempting to upgrade to premium Country - Australia Device - Iphone Operating System - iOS 11 My Question or Issue I’m currently travelling ...
2018-09-21 10:06:52 PM
2018-09-21 11:29:03 PM
Loxer
Community Legend
767 Views
1 replies
0 likes

767 Views
1 replies
0 likes

Artist curated playlists

After the recent Spotify update that changed the whole set up of viewing songs (which sucks so much tbh) I cant find any artist curated playlists without manually looking up the names. Is there a way to find the playlists on the artists’ page or some...

jookiejjk
Newbie
After the recent Spotify update that changed the whole set up of viewing songs (which sucks so much tbh) I cant find any artist curated playlists without manually looking up the names. Is there a way...
2018-09-16 3:23:50 AM
2018-09-21 10:06:48 PM
ryrymadison
Gig Goer
978 Views
1 replies
0 likes

978 Views
1 replies
0 likes

Superuser Contribution Can't share to Instagram Stories

My Question or IssueI can't share a playlist to Instagram Stories, it keeps showing an alert that says "Try again later" (pic attached). I tried for several days and keeps saying the same.I already uninstall/install Spotify, and also have the later v...

gransa
Newbie
My Question or Issue I can't share a playlist to Instagram Stories, it keeps showing an alert that says "Try again later" (pic attached). I tried for several days and keeps saying the same. I alrea...
2018-09-19 5:23:30 AM
2018-09-21 4:38:01 PM
Guido
Spotify Legend
1199 Views
1 replies
0 likes

1199 Views
1 replies
0 likes

Superuser Contribution How to enable car mode in car hooked up via aux cable?

PlanPremiumDevice(iPhone 6)Operating System(iOS 11) My Question or Issue Why is there not a simple button to enable car mode so it can be used however people would like? Why is this such a difficult feature to use? How do I use it when hooked up via ...

iwishiwastswift
Regular
Plan Premium Device (iPhone 6) Operating System (iOS 11) My Question or Issue Why is there not a simple button to enable car mode so it can be used however people would like? Why...
2018-09-19 12:57:50 PM
2018-09-21 4:15:21 PM
Guido
Spotify Legend
8157 Views
2 replies
13 likes

8157 Views
2 replies
13 likes

Superuser Contribution 2 green highlighted songs

I have a collaborative playlist which sometimes when i open it, it shows 2 green songs highlighted in green.1 is the song i'm listening to, is the other one something the other person on the collaborative playlist is listening to?

Blackbird87
Newbie
I have a collaborative playlist which sometimes when i open it, it shows 2 green songs highlighted in green. 1 is the song i'm listening to, is the other one something the other person on th...
2018-09-19 5:44:57 PM
2018-09-21 4:02:21 PM
Guido
Spotify Legend
1067 Views
1 replies
0 likes

1067 Views
1 replies
0 likes

Superuser Contribution Spotify jumps like a scratched CD on iPhone 7

Hi,i’m having an issue with iPhone 7 where songs randomly jump and sound like a scratched CD for a few seconds before going back to normal.This happens on all outputs (headphones, Bluetooth etc) and I’m on Spotify premium.It also happens on all songs...

Michellehammo
Casual Listener
Hi, i’m having an issue with iPhone 7 where songs randomly jump and sound like a scratched CD for a few seconds before going back to normal. This happens on all outputs (headphones, Bluetooth etc) ...
2018-09-06 9:52:22 AM
2018-09-21 3:28:01 PM
Katerina
Spotify Legend
1155 Views
7 replies
0 likes

1155 Views
7 replies
0 likes

Superuser Contribution App is skipping/pausing randomly when playing on Bluetooth device.

PlanPremiumCountry USADeviceiPhone8 plus Operating SystemiOS 12.0 My Question or IssueMusic is skipping when playing on all Bluetooth devices. I've tried everything in the common issues thread, including a full factory reset of my phone, nothing seem...

Twixepixel
Casual Listener
Plan Premium Country USA Device iPhone8 plus Operating System iOS 12.0 My Question or Issue Music is skipping when playing on all Bluetooth devices. I've tried ev...
2018-09-11 12:23:58 AM
2018-09-21 1:41:51 PM
Guido
Spotify Legend
1339 Views
7 replies
0 likes

1339 Views
7 replies
0 likes

Solved!! Can't delete songs from my own playlist

Upgraded app.Reinstalled app.Read community threads.AllIt does if I swipe right is "save or remove song from "your music" but doesn't go from the playlist! How annoying

11151321503
Newbie
Upgraded app. Reinstalled app. Read community threads. All It does if I swipe right is "save or remove song from "your music" but doesn't go from the playlist! How annoying
2015-11-09 3:22:58 PM
2018-09-21 3:01:53 AM
natecd
Newbie
58329 Views
17 replies
3 likes

58329 Views
17 replies
3 likes

Contentious play in car resets

PlanPremiumCountry EstoniaDeviceiPhone 6Operating SystemiOS 12

jevgenik
Casual Listener
Plan Premium Country Estonia Device iPhone 6 Operating System iOS 12
2018-09-18 1:40:08 PM
2018-09-20 1:27:54 PM
jevgenik
Casual Listener
588 Views
3 replies
0 likes

588 Views
3 replies
0 likes

Superuser Contribution IPhone X songs offline

Certain songs shows offline when try to play in IPhone X whereas Iphone 7 able to play.PlanPremiumCountry MalaysiaDeviceIPhone XOperating System(iOS 11) My Question or Issue Issue

Darwinrao118
Regular
Certain songs shows offline when try to play in IPhone X whereas Iphone 7 able to play. Plan Premium Country Malaysia Device IPhone X Operating System (iOS 11) My Question or I...
2018-09-12 12:28:44 PM
2018-09-20 11:59:08 AM
Darwinrao118
Regular
1909 Views
6 replies
0 likes
iphone X songs offline

1909 Views
6 replies
0 likes

Shuffle not turning off

Plan freeFreeCountry UsaDeviceiphone 6sOperating Systemios 10 My Question or Issue Shuffle isnt turning off at all there is no way to even toggle no button showing up at all i made the account on a amazon fire 7 and then i got it on my iphone it show...

Kerinkoure
Newbie
Plan free Free Country Usa Device iphone 6s Operating System ios 10 My Question or Issue Shuffle isnt turning off at all there is no way to even toggle no button showing ...
2018-09-20 3:07:28 AM
2018-09-20 11:19:08 AM
Loxer
Community Legend
913 Views
1 replies
0 likes

913 Views
1 replies
0 likes

Numerous glitches on most recent update. FIX!!!!!!!

PlanPremiumCountry USADeviceiPhone SEOperating System(iOS 10 My Question or IssueMy spotify app has become nearly unusable since the last few updates. For starters, the Que system is all messed up, as it will become unordered right after I order ever...

cfarrell1898
Regular
Plan Premium Country USA Device iPhone SE Operating System (iOS 10 My Question or Issue My spotify app has become nearly unusable since the last few updates. For starters...
2018-09-20 6:56:46 AM
2018-09-20 10:37:27 AM
Loxer
Community Legend
1969 Views
1 replies
0 likes

1969 Views
1 replies
0 likes

Solved!!Superuser Contribution App bug after iOS 12 installation

PlanPremiumCountryItalyDeviceiPhone XOperating SystemiOS 12 My Question or Issue

n_sergutina
Casual Listener
Plan Premium Country Italy Device iPhone X Operating System iOS 12 My Question or Issue
2018-09-19 8:35:56 AM
2018-09-20 8:33:25 AM
Daisy
Spotify Legend
11379 Views
10 replies
0 likes

11379 Views
10 replies
0 likes

Spotify Community

Help categories

Account & Payment

Using Spotify

Listen Everywhere

iOS (iPhone, iPad)

Forum Posts