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iOS (iPhone, iPad)

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 62741 Views
  • 16 replies
  • 37 likes
  • 62741 Views
  • 16 replies
  • 37 likes

I signed to beta tester but nothing new!

PlanPremiumCountryBrazil Device(iPhone7)Operating System(iOS 11.4.1) My Question or Issue Hi, I signed to beta test there was months ago and I didn't get anything new, no new design, no new features, nothing! I thought I could test something new like...

  • Composer
  • Plan Premium Country Brazil  Device (iPhone7) Operating System (iOS 11.4.1)   My Question or Issue  Hi, I signed to beta test there was months ago and I didn't get anything n...
  • Loxer
  • Community Legend
  • 561 Views
  • 1 replies
  • 0 likes
  • 561 Views
  • 1 replies
  • 0 likes

How to listen to a Billboard top weekly list

Plan. Family PremiumCountry Us Device(iPhone 7Operating System(Windows 10) My Question or IssueI'm trying to find the Billboard weekly top Electronic Dance Music list on Spotify and am only able to find something along the lines of top 100 or top of ...

  • Casual Listener
  • Plan. Family Premium Country  Us   Device (iPhone 7 Operating System (Windows 10)   My Question or Issue I'm trying to find the Billboard weekly top Electronic Dance M...
  • PeppersChow
  • Casual Listener
  • 651 Views
  • 3 replies
  • 0 likes
  • 651 Views
  • 3 replies
  • 0 likes

Search Function Not Working

PlanPremiumCountryUSADeviceiPad Air Operating Systemios 10.3.3 My Question or Issue I have been a premium user for years. Suddenly last night, the "search" function no longer works. Similar to other issues that have been mentioned here. I tried a har...

  • Casual Listener
  •   Plan Premium Country USA Device iPad Air  Operating System ios 10.3.3   My Question or Issue  I have been a premium user for years.  Suddenly last night, the "se...
  • Billy-J
  • Spotify Star
  • 519 Views
  • 3 replies
  • 0 likes
  • 519 Views
  • 3 replies
  • 0 likes

Solved!! Search not working

Plan Premium Country Canada DeviceiPhone XOperating SystemiOS 11.4.1 My Question or IssueSearch is not working. “An error occurred” msg is displayed with “Try again” button. Tried to log out and back log in, reinstall app. Nothing works. It did work ...

  • Newbie
  •   Plan  Premium   Country Canada   Device iPhone X Operating System iOS 11.4.1   My Question or Issue Search is not working. “An error occurred” msg is displaye...
  • Billy-J
  • Spotify Star
  • 1433 Views
  • 1 replies
  • 2 likes
  • 1433 Views
  • 1 replies
  • 2 likes

Not allowing me to search music

PlanPremiumCountrycanada Device(iPhone 6s)Operating System(iOS 10 something My Question or Issue whenever I try to search music in the “search” page, Spotify displays a message that says “an error occurred, try again”. I just updated the app recently...

  • Newbie
  • PlanPremium Country canada   Device (iPhone 6s) Operating System (iOS 10 something   My Question or Issue   whenever I try to search music in the “search” page, Spotify disp...
  • Billy-J
  • Spotify Star
  • 680 Views
  • 1 replies
  • 0 likes
  • 680 Views
  • 1 replies
  • 0 likes

Solved!! Can’t search music as ‘an error occurred’

PlanPremiumCountry: Ireland Device(iPhone 8Operating System(iOS 11.4.1 cant search music as ‘an error has occured’

  • Newbie
  •   Plan Premium Country: Ireland   Device (iPhone 8 Operating System (iOS 11.4.1   cant search music as ‘an error has occured’  
  • sprousej98
  • Roadie
  • 3516 Views
  • 1 replies
  • 5 likes
  • problem
    Search
  • 3516 Views
  • 1 replies
  • 5 likes

Search option doesn’t work

PlanPremiumCountry Italy DeviceiPhone X Operating SystemiOS 11.4.1 My Question or Issue Hello. My app works normally but if i try to search a song or an artist, appears always “THERE IS AN ERROR” RETRY.It’s One hour not working.I already tried to dis...

  • Casual Listener
  •   Plan Premium Country  Italy  Device iPhone X  Operating System iOS 11.4.1   My Question or Issue  Hello. My app works normally but if i try to search a song...
  • brixemarker
  • Casual Listener
  • 890 Views
  • 4 replies
  • 7 likes
  • 890 Views
  • 4 replies
  • 7 likes

How many tracks did you have to redownload today?

PlanPremiumCountry FranceDeviceIphone 7Operating SystemiOS 11.4.1 Since a couple of weeks, I have to redownload tracks EVERY DAY. Has been anywhere between 20 and 500+ tracks just ‘autodeleted’ per day.This is a sudden bug. I never had this problem b...

  • Roadie
  • Plan Premium Country  France Device Iphone 7 Operating System iOS 11.4.1   Since a couple of weeks, I have to redownload tracks EVERY DAY. Has been anywhere between 20 and 500+ tra...
  • woodandrew90
  • Roadie
  • 842 Views
  • 6 replies
  • 1 likes
  • 842 Views
  • 6 replies
  • 1 likes

iOS app keeps re-downloading offline music

PlanPremiumCountry GermanyDeviceiPhone 8 PlusOperating SystemiOS 11 My Question or IssuePlease explain how downloads are expiring or however it works, because I have quite a few offline songs/albums/playlists. Some of which change (and of course new ...

  • Casual Listener
  • Plan Premium Country  Germany Device iPhone 8 Plus Operating System iOS 11   My Question or Issue Please explain how downloads are expiring or however it works, because I have qui...
  • Loxer
  • Community Legend
  • 859 Views
  • 1 replies
  • 1 likes
  • 859 Views
  • 1 replies
  • 1 likes

Esperando para descargar

Hola, tengo el problema de que pongo play a las canciones y suenan normal, y las guardo en "Canciones" y está todo bien pero, cuando activo lo de descargar, no se descarga nada y sale debajo "Esperando para descargar." Y no sé cómo hacer para que se ...

  • Newbie
  • Hola, tengo el problema de que pongo play a las canciones y suenan normal, y las guardo en "Canciones" y está todo bien pero, cuando activo lo de descargar, no se descarga nada y sale debajo "Esperan...
  • Luke
  • Spotify Star
  • 6575 Views
  • 1 replies
  • 0 likes
  • 6575 Views
  • 1 replies
  • 0 likes

Bitrate Quality Lower

Plan/PremiumCountry/USAOperating System/iOS 10 About a week ago I thought my speakers had been damaged because the sound was so bad. I kept noticing that all the songs I listened to had compressed highs and overall the audio sounded tinny. I know the...

  • Newbie
  • Plan/Premium Country/USA Operating System/iOS 10   About a week ago I thought my speakers had been damaged because the sound was so bad. I kept noticing that all the songs I listened to had ...
  • Luke
  • Spotify Star
  • 477 Views
  • 1 replies
  • 0 likes
  • 477 Views
  • 1 replies
  • 0 likes

Solved!! View Playlist Folders on IOS mobile

I just learned about the folder function in spotify, and quickly created folders using the desktop app. (File > create playlist folder.) I also moved my playlists into these folders. However, when I opened the app on my iPhone, none of these folders ...

  • Casual Listener
  •   I just learned about the folder function in spotify, and quickly created folders using the desktop app. (File > create playlist folder.) I also moved my playlists into these folders. Howev...
  • Loxer
  • Community Legend
  • 7849 Views
  • 2 replies
  • 0 likes
  • folders
    iOS
    mobile app
    playlist folders
    view folders
  • 7849 Views
  • 2 replies
  • 0 likes

Superuser Contribution one song won’t play on my device.

My Question or IssueTheres one single song off an entire album that won’t play on my account. The whole album will play and then come to a complete stop when this song is supposed to play, it doesn’t even automatically skip it or anything. It stops l...

  • Casual Listener
  • My Question or Issue Theres one single song off an entire album that won’t play on my account. The whole album will play and then come to a complete stop when this song is supposed to play, it doesn...
  • kookiekarin
  • Gig Goer
  • 3004 Views
  • 4 replies
  • 0 likes
  • 3004 Views
  • 4 replies
  • 0 likes

Solved!! How to custom sort list of playlists

PlanPremiumCountry USADeviceiPhone SEOperating SystemiOS 11 My Question or Issue When I view my list of playlists, I'd like to be able to change the order in which they appear. I see that you can sort by "Name" or by "Custom". But when I sort by Cust...

  • Casual Listener
  • Plan Premium Country  USA Device iPhone SE Operating System iOS 11   My Question or Issue  When I view my list of playlists, I'd like to be able to change the order in which ...
  • aliyaearley
  • Casual Listener
  • 50762 Views
  • 2 replies
  • 10 likes
  • 50762 Views
  • 2 replies
  • 10 likes

Downloading Songs

HELP ME PLEASE!!!! I have spotify premium and I would like to listen to music offline but when I go to download some playlists it just says waiting to download and it never downloads I’m getting very frustrated please help.

  • Casual Listener
  • HELP ME PLEASE!!!! I have spotify premium and I would like to listen to music offline but when I go to download some playlists it just says waiting to download and it never downloads I’m getting very...
  • ccellinna
  • Casual Listener
  • 995 Views
  • 4 replies
  • 0 likes
  • 995 Views
  • 4 replies
  • 0 likes

album download

PlanPremiumMy Question or Issuedownload a new album, but now I want to hear it no longer appears, in fact when I look for the artist the album does not appear?

  • Newbie
  • Plan Premium My Question or Issue download a new album, but now I want to hear it no longer appears, in fact when I look for the artist the album does not appear?
  • asyoung5555
  • Regular
  • 402 Views
  • 1 replies
  • 0 likes
  • 402 Views
  • 1 replies
  • 0 likes

Where do I find the "Downloads" section?

I don't know what happened but I couldn't find this section of the app anymore.

spotifyapp.png Screen Shot 2018-01-24 at 7.41.02 PM.png
  • Visitor
  • I don't know what happened but I couldn't find this section of the app anymore.
  • kraag22
  • Casual Listener
  • 103191 Views
  • 19 replies
  • 7 likes
  • 103191 Views
  • 19 replies
  • 7 likes

Itunes playlist on iPad

I just want to know if Spotify will EVER allow Itunes playlists to play on tablets? It seems such a simple thing to do, or am I expecting too much?! Even if there's a 3rd party app, can you let me know, or make it obvious please?

  • Casual Listener
  •   I just want to know if Spotify will EVER allow Itunes playlists to play on tablets? It seems such a simple thing to do, or am I expecting too much?! Even if there's a 3rd party app, can you l...
  • Loxer
  • Community Legend
  • 876 Views
  • 3 replies
  • 0 likes
  • itunes
  • 876 Views
  • 3 replies
  • 0 likes

Getting songs on Spotify that they don’t have now

PlanPremiumCountry USA DeviceiPhone 8Operating SystemiOS 10 My Question or Issuehey all, do you think Spotify will ever get the song “Let It Rain On Me” by James Pickering and Matthew Clark it’s a really great song and I would love to add it to my pl...

  • Casual Listener
  •   Plan Premium Country USA   Device iPhone 8 Operating System iOS 10   My Question or Issue hey all, do you think Spotify will ever get the song “Let It Rain On Me” by James...
  • Loxer
  • Community Legend
  • 1067 Views
  • 1 replies
  • 0 likes
  • 1067 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist

PlanPremiumCountryBrazilOperating SystemiOsMy Question or IssueSo, I have a playlist with a lot of songs, like 700 and I always listen to it in shuffle mode, but lately I noticed that only a few musics play, like only 50. Is there any way that I can ...

  • Newbie
  • Plan Premium Country Brazil Operating System iOs My Question or Issue So, I have a playlist with a lot of songs, like 700 and I always listen to it in shuffle mode, but lately I noticed that o...
  • SergioDavid
  • Roadie
  • 508 Views
  • 1 replies
  • 0 likes
  • 508 Views
  • 1 replies
  • 0 likes