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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 81159 Views
  • 19 replies
  • 37 likes
  • 81159 Views
  • 19 replies
  • 37 likes

I can't play downloaded songs while my ipod is offline or online

While offline I am unable to play any songs that I have downloaded. When connected to the internet I still am unable to play songs I downloaded. I am able to play non-downloaded songs just fine when connected to the internet.

  • Visitor
  • While offline I am unable to play any songs that I have downloaded. When connected to the internet I still am unable to play songs I downloaded. I am able to play non-downloaded songs just fine when ...
  • ribezaz
  • Spotify Star
  • 258 Views
  • 1 replies
  • 1 likes
  • 258 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Your client does not have permission to get URL from this server.

PlanFree/Premium/Duoturkey Device(iPhone 13pro, Desktop)Operating System(iOS 17 application and safari, Windows 11 Chrome and Firefox)Hi, I received this from 2 days ago, please solve the problem. Check with wifi and cellular data (Two different netw...

  • Casual Listener
  •   Plan Free/Premium/Duo turkey   Device (iPhone 13pro, Desktop) Operating System (iOS 17 application and safari, Windows 11 Chrome and Firefox) Hi, I received this from 2 days ag...
  • jpurvin
  • Newbie
  • 7516 Views
  • 6 replies
  • 1 likes
  • 7516 Views
  • 6 replies
  • 1 likes

Superuser Contribution offline lyrics

PlanPremiumCountryGermanyDevice(iPhone 7 )Operating System(iOS 15) My Question or IssueI can’t see lyrics to the songs when I am listening offline to the downloaded songs. Please help

  • Newbie
  • Plan Premium Country Germany Device (iPhone 7 ) Operating System (iOS 15)   My Question or Issue I can’t see lyrics to the songs when I am listening offline to the downloaded songs. Pl...
  • CrimsonChin123
  • Visitor
  • 13096 Views
  • 2 replies
  • 33 likes
  • 13096 Views
  • 2 replies
  • 33 likes

Superuser Contribution Buttons in the submenu aren't working

PlanPremiumCountryUnited KingdomDeviceIPhone SE 3rd Gen.Operating SystemiOS 17.4.1 My Question or IssueWhen I press the three dots in the top corner, after the menu comes up, when I try to select any of the options, the press monitors, however it doe...

  • Casual Listener
  • Plan Premium Country United Kingdom Device IPhone SE 3rd Gen. Operating System iOS 17.4.1   My Question or Issue When I press the three dots in the top corner, after the menu comes up,...
  • MartinT
  • Moderator
  • 352 Views
  • 1 replies
  • 0 likes
  • 352 Views
  • 1 replies
  • 0 likes

Superuser Contribution Blocking incoming calls.

The hospital could not even leave a voicemail when I was listening to my podcasts. From the community-site, this has been happening for a couple years. Luckily, I had a second phone that did ring through. Same version of phone, same plan. So, Spotify...

  • Visitor
  • The hospital could not even leave a voicemail when I was listening to my podcasts. From the community-site, this has been happening for a couple years. Luckily, I had a second phone that did ring thr...
  • Vasil
  • Moderator
  • 357 Views
  • 1 replies
  • 0 likes
  • 357 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify keeps freezing while listening to music

PlanFreeCountryUnited States DeviceiPhone 13 mini, iPad Air 3Operating System17.3.1 My Question or IssueWhile listening to music, the app keeps randomly pausing out of nowhere and when I try clicking play again using the play button in the control ce...

  • Casual Listener
  •   Plan Free Country United States  Device iPhone 13 mini, iPad Air 3 Operating System 17.3.1   My Question or Issue While listening to music, the app keeps randomly pausing ...
  • Vasil
  • Moderator
  • 936 Views
  • 3 replies
  • 0 likes
  • 936 Views
  • 3 replies
  • 0 likes

Superuser Contribution Hide Song Button/Option Doesn't Work-Give users the option to DISLIKE a song

PlanPremiumCountryUSDeviceiPhone & MacBook AirOperating SystemiOS 14.4 & macOS Big Sur 11.2.1 My Question or IssueI find it HIGHLY annoying that I can LIKE a song but I can't DISLIKE IT. This used to be an easy option on Spotify that changed and I'm ...

  • Visitor
  • Plan Premium Country US Device iPhone & MacBook Air Operating System iOS 14.4 & macOS Big Sur 11.2.1   My Question or Issue I find it HIGHLY annoying that I can LIKE a song but...
  • kyeky
  • Music Fan
  • 4676 Views
  • 27 replies
  • 9 likes
  • 4676 Views
  • 27 replies
  • 9 likes

Songs no longer playing.

PlanFamily premium CountryScotland/UKDeviceiPhone 8+Operating SystemIOS 12.2 So my problem is that for the last month or so songs from on of my favourite artists are no longer playing? These songs being Deborah and Ride a white Swan by The band T Rex...

  • Casual Listener
  •   Plan Family premium  Country Scotland/UK Device iPhone 8+ Operating System IOS 12.2   So my problem is that for the last month or so songs from on of my favourite artists a...
  • Bridget11
  • Visitor
  • 1620 Views
  • 3 replies
  • 0 likes
  • 1620 Views
  • 3 replies
  • 0 likes

Superuser Contribution Unable to close the next in queue list

Plan: PremiumCountry: Sweden Device: iPhone 15 Pro MaxOperating System: iOS 17.4.1 My Question or IssueSometimes when viewing the queue I can’t go back to the app. The only workaround I found so far is to restart the app.

  • Casual Listener
  • Plan: Premium Country: Sweden   Device: iPhone 15 Pro Max Operating System: iOS 17.4.1   My Question or Issue Sometimes when viewing the queue I can’t go back to the app. The on...
  • Yordan
  • Moderator
  • 328 Views
  • 2 replies
  • 0 likes
  • 328 Views
  • 2 replies
  • 0 likes

Superuser Contribution I can't share playlists.

I have two playlists I want to send the links to. Both are public and on my profile. I generated one of them. I'm using an iPhone. I want to send the link as a text. The three dots don't have the option to share. It has "Start a Jam" instead. Is it "...

  • Newbie
  • I have two playlists I want to send the links to. Both are public and on my profile. I generated one of them. I'm using an iPhone. I want to send the link as a text. The three dots don't have the...
  • Yordan
  • Moderator
  • 492 Views
  • 1 replies
  • 0 likes
  • 492 Views
  • 1 replies
  • 0 likes

Preview not working

PlanPremiumCountry Deviceiphone 14 Pro Max Operating System(iOS 17 My Question or Issuethe preview for playlist not showing video when I click on it but it plays the video in the spot to enter the preview any help will be appreciated

  • Visitor
  • Plan Premium Country   Device iphone 14 Pro Max   Operating System (iOS 17   My Question or Issue the preview for playlist not showing video when I click on it but it plays ...
  • MateusM
  • Spotify Star
  • 289 Views
  • 1 replies
  • 0 likes
  • 289 Views
  • 1 replies
  • 0 likes

Superuser Contribution I don't always get asked to join the Jam on my network.

When my wife starts a jam, I don't always get asked to join. When I do, it says I'm joined, but it doesn't always show me what's playing. It is flaky.

  • Casual Listener
  • When my wife starts a jam, I don't always get asked to join. When I do, it says I'm joined, but it doesn't always show me what's playing. It is flaky.
  • Ivelina
  • Moderator
  • 4191 Views
  • 5 replies
  • 0 likes
  • 4191 Views
  • 5 replies
  • 0 likes

Superuser Contribution When I go to connect Spotify to a device, my Google speakers no longer up

In Google Home, I can use a voice command to play Spotify on either of my Google speakers. But using Spotify on an iPhone, the speakers no longer show up in the list of devices on my network like they used to. I tried rebooting the speakers and resta...

  • Visitor
  • In Google Home, I can use a voice command to play Spotify on either of my Google speakers. But using Spotify on an iPhone, the speakers no longer show up in the list of devices on my network like the...
  • Ivelina
  • Moderator
  • 318 Views
  • 1 replies
  • 0 likes
  • 318 Views
  • 1 replies
  • 0 likes

Superuser Contribution Liked Songs Library long loading time

PlanPremiumCountryUSDeviceiPhone 6S PlusOperating SystemiOS 13.4.1 My Question or IssueAfter first launching the app, the Liked Songs library takes what seems to be an excessive amount of time to load. My library contains ~1,800 songs, and it’s seeme...

  • Casual Listener
  • Plan Premium Country US Device iPhone 6S Plus Operating System iOS 13.4.1   My Question or Issue After first launching the app, the Liked Songs library takes what seems to be an excess...
  • amanderr
  • Regular
  • 2579 Views
  • 6 replies
  • 3 likes
  • 2579 Views
  • 6 replies
  • 3 likes

Superuser Contribution Why do I have to uninstall then reinstall spotify every couple days to use

Spotify works for a couple days with my ford sync then all of a sudden no sound through car stereo until i uninstall and reinstall spotify. This was not an issue until recently. Everything is updated. Not much use paying for premium if I can no longe...

  • Visitor
  • Spotify works for a couple days with my ford sync then all of a sudden no sound through car stereo until i uninstall and reinstall spotify. This was not an issue until recently. Everything is updated...
  • Vasil
  • Moderator
  • 407 Views
  • 1 replies
  • 0 likes
  • 407 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify no longer plays while using other apps

PlanPremiumCountryUKDeviceIPhone SE 2020Operating SystemiOS 14.8 I am no longer able to play music on Spotify on my phone if I want to use other apps at the same time. As soon as I open another app such as WhatsApp Spotify stops playing. I have alrea...

  • Newbie
  • Plan Premium Country UK Device IPhone SE 2020 Operating System iOS 14.8   I am no longer able to play music on Spotify on my phone if I want to use other apps at the same time. As soon ...
  • zipoxtra
  • Roadie
  • 24655 Views
  • 12 replies
  • 1 likes
  • 24655 Views
  • 12 replies
  • 1 likes

Local files are greyed out and unplayable on the iOS app

After I hit download on a playlist of local files from the iOS app, my songs download to the proper playlist (and the files download to the proper folder: "On My iPhone > Spotify > Synced files"). However, after closing and reopening the app, these s...

  • Visitor
  • After I hit download on a playlist of local files from the iOS app, my songs download to the proper playlist (and the files download to the proper folder: "On My iPhone > Spotify > Synced files...
  • zipoxtra
  • Roadie
  • 666 Views
  • 1 replies
  • 2 likes
  • 666 Views
  • 1 replies
  • 2 likes

Solved!!Superuser Contribution Cant change volume level from quiet to loud

I'm trying to change volume level on Iphone from quiet to loud. After pressing the "loud" option it seems like i did it, but after leaving the settings it switches back to guiet. No matter how many times i do that, it'll always switch back to quiet. ...

  • Visitor
  • I'm trying to change volume level on Iphone from quiet to loud. After pressing the "loud" option it seems like i did it, but after leaving the settings it switches back to guiet. No matter how many t...
  • zipoxtra
  • Roadie
  • 14795 Views
  • 53 replies
  • 20 likes
  • 14795 Views
  • 53 replies
  • 20 likes

Por qué no me deja reproducir música en mi cuenta?

Desde hace unos días cada que trato de reproducir alguna canción, simplemente no se reproduce, se ven las canciones como con un tono grisáceo

  • Visitor
  • Desde hace unos días cada que trato de reproducir alguna canción, simplemente no se reproduce, se ven las canciones como con un tono grisáceo
  • MateusM
  • Spotify Star
  • 264 Views
  • 1 replies
  • 0 likes
  • 264 Views
  • 1 replies
  • 0 likes