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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 65951 Views
  • 16 replies
  • 37 likes
  • 65951 Views
  • 16 replies
  • 37 likes

Text is overlapping!

Text is overlapping. Very annoying...help

  • Casual Listener
  • Text is overlapping. Very annoying...help
  • 465 Views
  • 0 replies
  • 0 likes
  • 465 Views
  • 0 replies
  • 0 likes

Solved!! Library full

I received I received a message from Spotify telling me my files library was full. I’ve deleted my Files but still as I tried to download a new album it told me I cannot as my file library is still full. I can download the albums I previously had but...

  • Casual Listener
  • I received I received a message from Spotify telling me my files library was full. I’ve deleted my Files but still as I tried to download a new album it told me I cannot as my file library is still f...
  • PaulMcCulloch
  • Casual Listener
  • 1046 Views
  • 2 replies
  • 0 likes
  • 1046 Views
  • 2 replies
  • 0 likes

Why am I only hearing random music?

I'm trying to listen to an album on my iPhone X.As a free user, I'm aware that I might occasionally be hearing advertisements, as well as randomly chosen music. The problem is that after a while, I noticed that I'm no longer getting any songs from th...

  • Newbie
  • I'm trying to listen to an album on my iPhone X. As a free user, I'm aware that I might occasionally be hearing advertisements, as well as randomly chosen music.   The problem is that after a...
  • 285 Views
  • 0 replies
  • 0 likes
  • 285 Views
  • 0 replies
  • 0 likes

Song stops playing after 10 seconds

The first two songs I either select, queue, or shuffle play then stop after 10 seconds. Afterwards the song does not play despite a wifi connection or restarting the app. I now have a collection of unplayable songs.

  • Casual Listener
  • The first two songs I either select, queue, or shuffle play then stop after 10 seconds. Afterwards the song does not play despite a wifi connection or restarting the app. I now have a collection of u...
  • zbomya
  • Casual Listener
  • 443 Views
  • 2 replies
  • 0 likes
  • 443 Views
  • 2 replies
  • 0 likes

Switching playback device requires app restart

Whenever I switch playback devices (echo to iPhone or iPhone to Bluetooth or Bluetooth to carplay) or if I disconnect and reconnect my phone from my car I have to restart the app in order to get it to play music again. iPhone X running iOS 11.2

  • Newbie
  • Whenever I switch playback devices (echo to iPhone or iPhone to Bluetooth or Bluetooth to carplay) or if I disconnect and reconnect my phone from my car I have to restart the app in order to get it t...
  • 302 Views
  • 0 replies
  • 0 likes
  • 302 Views
  • 0 replies
  • 0 likes

Poor sound quality

Hello, i have been using Spotify on my iPad and PC for a couple of months and i am impressed by the app. However I recently got an iPhone 7 Plus and installed Spotify there too, but the sound quality was noticeably worse that it was on my iPad. The m...

  • Casual Listener
  • Hello, i have been using Spotify on my iPad and PC for a couple of months and i am impressed by the app. However I recently got an iPhone 7 Plus and installed Spotify there too, but the sound quality...
  • i-have
  • Newbie
  • 5574 Views
  • 5 replies
  • 5 likes
  • 5574 Views
  • 5 replies
  • 5 likes

Unable to tell what song is playing.

Recently having changed to Spotify as my default music app I was really enjoying it until suddenly I have been unable to tell exactly what song is playing. It does not show it across the bottom of my screen, nor on the widget on my iPhone. It recogni...

  • Casual Listener
  • Recently having changed to Spotify as my default music app I was really enjoying it until suddenly I have been unable to tell exactly what song is playing. It does not show it across the bottom of my...
  • charliemars
  • Casual Listener
  • 362 Views
  • 2 replies
  • 0 likes
  • 362 Views
  • 2 replies
  • 0 likes

Volume too low on iPhone 7

Hi, i just bought Spotify premium for students, but I am actually regretting that. Whenever I try to listen to my playlist on my iPhone the volume is ridicously low, I can barely get songs' words. I've already try to look at the volume panel on my se...

  • Newbie
  • Hi, i just bought Spotify premium for students, but I am actually regretting that. Whenever I try to listen to my playlist on my iPhone the volume is ridicously low, I can barely get songs' words. I'...
  • Howardg23
  • Newbie
  • 42649 Views
  • 5 replies
  • 0 likes
  • 42649 Views
  • 5 replies
  • 0 likes

Spotify doesn't connect to internet (WiFi)

The App doesn't connect to internet, so I can't download all the playlist I had before to play it in offline mode. I already deleted the app and install again but it doesn't work. I'm paying for the Premium account and is unacceptable to have this ki...

  • Newbie
  • The App doesn't connect to internet, so I can't download all the playlist I had before to play it in offline mode. I already deleted the app and install again but it doesn't work. I'm paying for the ...
  • 276 Views
  • 0 replies
  • 0 likes
  • 276 Views
  • 0 replies
  • 0 likes

Possible to send push notifications when a playlist I created is updated?

Hi, Is it possible to set up push notifications to notify followers of my playlist when I update the playlist? Apologies if this has been asked before - all I could find were old threads. I'm using an iPhone X if that helps. Thanks in advance!

  • Newbie
  • Hi,   Is it possible to set up push notifications to notify followers of my playlist when I update the playlist?   Apologies if this has been asked before - all I could find were old th...
  • 316 Views
  • 0 replies
  • 0 likes
  • 316 Views
  • 0 replies
  • 0 likes

Superuser Contribution We want an update on the Touch Preview status

For more than a month now, people have been complaining about the removal of Touch Preview in iOS.Al questions, receive the same (one month old) standard response.It is time that Spotify inform it customers on the status of this disagreement between ...

  • Gig Goer
  • For more than a month now, people have been complaining about the removal of Touch Preview in iOS. Al questions, receive the same (one month old) standard response. It is time that Spotify inform i...
  • Derots
  • Gig Goer
  • 1425 Views
  • 16 replies
  • 3 likes
  • 1425 Views
  • 16 replies
  • 3 likes

iPhone Control Center does not work correctly

Hi, I have a Bluesound Node , Spotify and an iPhone. with the new Control Center, I am able to pause/start/skip, but the volume is not always responding. I added a phote to illustrate what is working (green) and not (red) . All my devices run the lat...

fullsizeoutput_3273.jpeg
  • Newbie
  • Hi,    I have a Bluesound Node , Spotify and an iPhone.  with the new Control Center, I am able to pause/start/skip, but the volume is not always responding. I added a phote to illu...
  • 585 Views
  • 0 replies
  • 0 likes
  • 585 Views
  • 0 replies
  • 0 likes

Can't view the Queue on Iphone

Hello. when I am listening to songs, I was able to click a button to edit the order of the queque and the order that the songs came in. However, I am not able to do this. I'm not sure why the button disappeared.

  • Newbie
  • Hello.  when I am listening to songs, I was able to click a button to edit the order of the queque and the order that the songs came in. However, I am not able to do this. I'm not sure why the ...
  • 501 Views
  • 0 replies
  • 0 likes
  • queue list
  • 501 Views
  • 0 replies
  • 0 likes

Why won't my local files songs save?

I can't seem to get songs from my local files on iTunes into my saved Spotify songs. I've done the steps Spotify takes me through where I first save the local file to a playlist and then mark that playlist as downloaded offline, and everything is sti...

  • Newbie
  • I can't seem to get songs from my local files on iTunes into my saved Spotify songs. I've done the steps Spotify takes me through where I first save the local file to a playlist and then mark that pl...
  • 352 Views
  • 0 replies
  • 0 likes
  • 352 Views
  • 0 replies
  • 0 likes

Solved!! No Chromecast on iOS 11

Recently updated to iOS 11 and there is no longer a devices available button on my Spotify to allow me Chromecast, as you can see in attached photo. Have tried uninstalling and reinstalling the app. Running version 8.4.18.632. Thank you.

  • Casual Listener
  • Recently updated to iOS 11 and there is no longer a devices available button on my Spotify to allow me Chromecast, as you can see in attached photo. Have tried uninstalling and reinstalling the app. ...
  • dcthomp
  • Casual Listener
  • 28186 Views
  • 11 replies
  • 8 likes
  • 28186 Views
  • 11 replies
  • 8 likes

normal songs having the language switched in a song

So I starting playing my normal playlist, I played no vacancy by one republic- throughout the song it is changing the language to french i think. The song is normally in english I dont know how the language is being switched randomly throughout the s...

  • Casual Listener
  • So I starting playing my normal playlist, I played no vacancy by one republic- throughout the song it is changing the language to french i think. The song is normally in english I dont know how the l...
  • jasminerlee
  • Newbie
  • 494 Views
  • 2 replies
  • 0 likes
  • 494 Views
  • 2 replies
  • 0 likes

Language

I live in America but speak Norwegian. Everything on my phone is in Norwegian except for Spotify which will not change. Is there a way to fix it or would I have to be in Norway for it to give me the proper language?

  • Newbie
  • I live in America but speak Norwegian. Everything on my phone is in Norwegian except for Spotify which will not change. Is there a way to fix it or would I have to be in Norway for it to give me...
  • user-removed
  • Not applicable
  • 300 Views
  • 1 replies
  • 0 likes
  • 300 Views
  • 1 replies
  • 0 likes

Queue Glitch Making Queue Appear Blank

I am using the iPhone X currently but the same thing happened on my iPhone 6 Plus. When I am queuing up songs (let’s say 4 or 5) the last couple songs I add, or all of them, appear blank and are unable to be seen. Is anyone else experiencing this pro...

  • Newbie
  • I am using the iPhone X currently but the same thing happened on my iPhone 6 Plus. When I am queuing up songs (let’s say 4 or 5) the last couple songs I add, or all of them, appear blank and are unab...
  • 665 Views
  • 0 replies
  • 3 likes
  • 665 Views
  • 0 replies
  • 3 likes

Spotify on Chromecast

Hello!I just started using Google Chromecast and I have an issue. The device is working fone with every app I’ve tryed except spotify. When I connect my phone to the Chromecast and try to play some music it starts skipping songs uncontrolably. I can’...

  • Newbie
  • Hello! I just started using Google Chromecast and I have an issue. The device is working fone with every app I’ve tryed except spotify. When I connect my phone to the Chromecast and try to play some...
  • 369 Views
  • 0 replies
  • 0 likes
  • 369 Views
  • 0 replies
  • 0 likes