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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 81237 Views
  • 19 replies
  • 37 likes
  • 81237 Views
  • 19 replies
  • 37 likes

premium for family

Merhabalar ev arkadaslarimla aile ici premium aldik 2 ay kullandiktan sonra sebepsiz yere atildim. bilgileri girdigimde de tuh bir hata olustu diyor.aileye alinmama sebebim nedir?cuzumu nedir?

  • Newbie
  • Merhabalar ev arkadaslarimla aile ici premium aldik 2 ay kullandiktan sonra sebepsiz yere atildim. bilgileri girdigimde de tuh bir hata olustu diyor.aileye alinmama sebebim nedir?cuzumu nedir?
  • 234 Views
  • 0 replies
  • 0 likes
  • 234 Views
  • 0 replies
  • 0 likes

iPhone X - please keep the status bar visible

First of all - thanks a lot for the iPhone X update. It looks great now! One request - please don't hide the status bar on iPhone X when user is in the cover art mode (playing a track). Apple Music doesn't do that either, there's enough space for you...

  • Music Fan
  • First of all - thanks a lot for the iPhone X update. It looks great now! One request - please don't hide the status bar on iPhone X when user is in the cover art mode (playing a track). Apple Music d...
  • Olli
  • Music Fan
  • 982 Views
  • 1 replies
  • 8 likes
  • 982 Views
  • 1 replies
  • 8 likes

Can’t play downloaded music offline

Entire family shares an account, but DH can’t play downloaded music in his car. We keep downloading and re-downloading over and over again, and he still loses the ability to play his playlists from his iphone. We have the exact same iphone 7s. Can so...

  • Newbie
  • Entire family shares an account, but DH can’t play downloaded music in his car.  We keep downloading and re-downloading over and over again, and he still loses the ability to play his playlists ...
  • 301 Views
  • 0 replies
  • 0 likes
  • 301 Views
  • 0 replies
  • 0 likes

Playlist can't be read

Hi. Can anyone tell me why my playlist looks like it does? I can't read it (see attached photo). Thanks.

  • Casual Listener
  • Hi.  Can anyone tell me why my playlist looks like it does?  I can't read it (see attached photo).  Thanks.
  • Orangeecuz
  • Casual Listener
  • 839 Views
  • 4 replies
  • 1 likes
  • 839 Views
  • 4 replies
  • 1 likes

Text is overlapping!

Text is overlapping. Very annoying...help

  • Casual Listener
  • Text is overlapping. Very annoying...help
  • 476 Views
  • 0 replies
  • 0 likes
  • 476 Views
  • 0 replies
  • 0 likes

Solved!! Library full

I received I received a message from Spotify telling me my files library was full. I’ve deleted my Files but still as I tried to download a new album it told me I cannot as my file library is still full. I can download the albums I previously had but...

  • Casual Listener
  • I received I received a message from Spotify telling me my files library was full. I’ve deleted my Files but still as I tried to download a new album it told me I cannot as my file library is still f...
  • PaulMcCulloch
  • Casual Listener
  • 1091 Views
  • 2 replies
  • 0 likes
  • 1091 Views
  • 2 replies
  • 0 likes

Why am I only hearing random music?

I'm trying to listen to an album on my iPhone X.As a free user, I'm aware that I might occasionally be hearing advertisements, as well as randomly chosen music. The problem is that after a while, I noticed that I'm no longer getting any songs from th...

  • Newbie
  • I'm trying to listen to an album on my iPhone X. As a free user, I'm aware that I might occasionally be hearing advertisements, as well as randomly chosen music.   The problem is that after a...
  • 301 Views
  • 0 replies
  • 0 likes
  • 301 Views
  • 0 replies
  • 0 likes

Song stops playing after 10 seconds

The first two songs I either select, queue, or shuffle play then stop after 10 seconds. Afterwards the song does not play despite a wifi connection or restarting the app. I now have a collection of unplayable songs.

  • Casual Listener
  • The first two songs I either select, queue, or shuffle play then stop after 10 seconds. Afterwards the song does not play despite a wifi connection or restarting the app. I now have a collection of u...
  • zbomya
  • Casual Listener
  • 482 Views
  • 2 replies
  • 0 likes
  • 482 Views
  • 2 replies
  • 0 likes

Switching playback device requires app restart

Whenever I switch playback devices (echo to iPhone or iPhone to Bluetooth or Bluetooth to carplay) or if I disconnect and reconnect my phone from my car I have to restart the app in order to get it to play music again. iPhone X running iOS 11.2

  • Newbie
  • Whenever I switch playback devices (echo to iPhone or iPhone to Bluetooth or Bluetooth to carplay) or if I disconnect and reconnect my phone from my car I have to restart the app in order to get it t...
  • 328 Views
  • 0 replies
  • 0 likes
  • 328 Views
  • 0 replies
  • 0 likes

Poor sound quality

Hello, i have been using Spotify on my iPad and PC for a couple of months and i am impressed by the app. However I recently got an iPhone 7 Plus and installed Spotify there too, but the sound quality was noticeably worse that it was on my iPad. The m...

  • Casual Listener
  • Hello, i have been using Spotify on my iPad and PC for a couple of months and i am impressed by the app. However I recently got an iPhone 7 Plus and installed Spotify there too, but the sound quality...
  • i-have
  • Newbie
  • 5722 Views
  • 5 replies
  • 5 likes
  • 5722 Views
  • 5 replies
  • 5 likes

Unable to tell what song is playing.

Recently having changed to Spotify as my default music app I was really enjoying it until suddenly I have been unable to tell exactly what song is playing. It does not show it across the bottom of my screen, nor on the widget on my iPhone. It recogni...

  • Casual Listener
  • Recently having changed to Spotify as my default music app I was really enjoying it until suddenly I have been unable to tell exactly what song is playing. It does not show it across the bottom of my...
  • charliemars
  • Casual Listener
  • 391 Views
  • 2 replies
  • 0 likes
  • 391 Views
  • 2 replies
  • 0 likes

Volume too low on iPhone 7

Hi, i just bought Spotify premium for students, but I am actually regretting that. Whenever I try to listen to my playlist on my iPhone the volume is ridicously low, I can barely get songs' words. I've already try to look at the volume panel on my se...

  • Newbie
  • Hi, i just bought Spotify premium for students, but I am actually regretting that. Whenever I try to listen to my playlist on my iPhone the volume is ridicously low, I can barely get songs' words. I'...
  • Howardg23
  • Newbie
  • 42684 Views
  • 5 replies
  • 0 likes
  • 42684 Views
  • 5 replies
  • 0 likes

Spotify doesn't connect to internet (WiFi)

The App doesn't connect to internet, so I can't download all the playlist I had before to play it in offline mode. I already deleted the app and install again but it doesn't work. I'm paying for the Premium account and is unacceptable to have this ki...

  • Newbie
  • The App doesn't connect to internet, so I can't download all the playlist I had before to play it in offline mode. I already deleted the app and install again but it doesn't work. I'm paying for the ...
  • 289 Views
  • 0 replies
  • 0 likes
  • 289 Views
  • 0 replies
  • 0 likes

Possible to send push notifications when a playlist I created is updated?

Hi, Is it possible to set up push notifications to notify followers of my playlist when I update the playlist? Apologies if this has been asked before - all I could find were old threads. I'm using an iPhone X if that helps. Thanks in advance!

  • Newbie
  • Hi,   Is it possible to set up push notifications to notify followers of my playlist when I update the playlist?   Apologies if this has been asked before - all I could find were old th...
  • 329 Views
  • 0 replies
  • 0 likes
  • 329 Views
  • 0 replies
  • 0 likes

Superuser Contribution We want an update on the Touch Preview status

For more than a month now, people have been complaining about the removal of Touch Preview in iOS.Al questions, receive the same (one month old) standard response.It is time that Spotify inform it customers on the status of this disagreement between ...

  • Gig Goer
  • For more than a month now, people have been complaining about the removal of Touch Preview in iOS. Al questions, receive the same (one month old) standard response. It is time that Spotify inform i...
  • Derots
  • Gig Goer
  • 1499 Views
  • 16 replies
  • 3 likes
  • 1499 Views
  • 16 replies
  • 3 likes

iPhone Control Center does not work correctly

Hi, I have a Bluesound Node , Spotify and an iPhone. with the new Control Center, I am able to pause/start/skip, but the volume is not always responding. I added a phote to illustrate what is working (green) and not (red) . All my devices run the lat...

fullsizeoutput_3273.jpeg
  • Newbie
  • Hi,    I have a Bluesound Node , Spotify and an iPhone.  with the new Control Center, I am able to pause/start/skip, but the volume is not always responding. I added a phote to illu...
  • 633 Views
  • 0 replies
  • 0 likes
  • 633 Views
  • 0 replies
  • 0 likes

Can't view the Queue on Iphone

Hello. when I am listening to songs, I was able to click a button to edit the order of the queque and the order that the songs came in. However, I am not able to do this. I'm not sure why the button disappeared.

  • Newbie
  • Hello.  when I am listening to songs, I was able to click a button to edit the order of the queque and the order that the songs came in. However, I am not able to do this. I'm not sure why the ...
  • 543 Views
  • 0 replies
  • 0 likes
  • queue list
  • 543 Views
  • 0 replies
  • 0 likes

Why won't my local files songs save?

I can't seem to get songs from my local files on iTunes into my saved Spotify songs. I've done the steps Spotify takes me through where I first save the local file to a playlist and then mark that playlist as downloaded offline, and everything is sti...

  • Newbie
  • I can't seem to get songs from my local files on iTunes into my saved Spotify songs. I've done the steps Spotify takes me through where I first save the local file to a playlist and then mark that pl...
  • 364 Views
  • 0 replies
  • 0 likes
  • 364 Views
  • 0 replies
  • 0 likes

Solved!! No Chromecast on iOS 11

Recently updated to iOS 11 and there is no longer a devices available button on my Spotify to allow me Chromecast, as you can see in attached photo. Have tried uninstalling and reinstalling the app. Running version 8.4.18.632. Thank you.

  • Casual Listener
  • Recently updated to iOS 11 and there is no longer a devices available button on my Spotify to allow me Chromecast, as you can see in attached photo. Have tried uninstalling and reinstalling the app. ...
  • dcthomp
  • Casual Listener
  • 28273 Views
  • 11 replies
  • 8 likes
  • 28273 Views
  • 11 replies
  • 8 likes