Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
70934 Views
16 replies
37 likes

70934 Views
16 replies
37 likes

iPhone update

I updated my iPhone to the most recent update and now my spotify won’t work because it needs to be updated but there isn’t a Spotify update. How can I fix this?

Shelbymccarty
Newbie
I updated my iPhone to the most recent update and now my spotify won’t work because it needs to be updated but there isn’t a Spotify update. How can I fix this?
2017-10-12 4:37:43 PM
2017-10-12 5:06:08 PM
Maxim
Spotify Star
454 Views
1 replies
0 likes

454 Views
1 replies
0 likes

Sync music does not download anymore on one device

Hello Spotify City ! I'm facing a bug that kinds of bugs me. I have a Premium account and use it on two separate devices: one Android phone and one iPad. Recently I switched the synced music quality to Very High on the iPad, and ever since the musics...

Lucian127
Casual Listener
Hello Spotify City ! I'm facing a bug that kinds of bugs me. I have a Premium account and use it on two separate devices: one Android phone and one iPad. Recently I switched the synced music...
2017-10-12 2:34:04 PM
249 Views
0 replies
0 likes

249 Views
0 replies
0 likes

Spotify not syncing with Ford Sync

My Ford Sync won’t recognise Spotify when connected through the USB port as it advises me to do. Any ideas? My Ford Sync won’t recognise Spotify when connected through the USB port as it advises me to do. Any ideas?

Dai_F1
Newbie
My Ford Sync won’t recognise Spotify when connected through the USB port as it advises me to do. Any ideas? My Ford Sync won’t recognise Spotify when connected through the USB port as it advises me t...
2017-10-12 9:59:00 AM
270 Views
0 replies
0 likes

270 Views
0 replies
0 likes

Does Spotify work well on old iPhones?

Hi. I, due to financial constraints, may buy an old iPhone, probably an iPhone 6. I've heard there are problems with non-Apple services when used on iPhones. It is important Spotify work well on my phone, considering my playlist consists of 900 songs...

user-removed
Visitor
Hi. I, due to financial constraints, may buy an old iPhone, probably an iPhone 6. I've heard there are problems with non-Apple services when used on iPhones. It is important Spotify work well on my p...
2017-10-11 10:25:43 PM
2017-10-12 9:23:47 AM
Maxim
Spotify Star
654 Views
1 replies
0 likes

654 Views
1 replies
0 likes

No download possible due to 3k files limitation

iOS Version 11.01 / 11.02Spotify version: 8.4.20.535 / premium / familyAvailable free memory on device ~40Gb Hi all,for some reason I can't download any additional files due to the limitation of 3k downloaded files.My acttions:checked number of files...

Ksaa
Casual Listener
iOS Version 11.01 / 11.02 Spotify version: 8.4.20.535 / premium / family Available free memory on device ~40Gb Hi all, for some reason I can't download any additional files due to the lim...
2017-10-11 8:38:57 PM
358 Views
0 replies
0 likes

358 Views
0 replies
0 likes

My playlists some artists and albums have dissapeared.

All of the sudden several of my artists I downloaded, favorite playlists and albums are gone!! I tried to recover but it says there is nothing to recover??? I dont want to re load ALL of them again!

Joni17
Newbie
All of the sudden several of my artists I downloaded, favorite playlists and albums are gone!! I tried to recover but it says there is nothing to recover??? I dont want to re load ALL of them again!
2017-10-11 5:37:44 PM
327 Views
0 replies
0 likes

327 Views
0 replies
0 likes

Solved!! iPad 1 app

Are there any apps for an IPad v1 available besides the one for ios4. The one I had quit working and when I tried to reinstall Spotify it defaults to the app that requires iOS 6 which the iPad 1 cannot use.

ranker
Newbie
Are there any apps for an IPad v1 available besides the one for ios4. The one I had quit working and when I tried to reinstall Spotify it defaults to the app that requires iOS 6 which the iPad 1 can...
2013-09-10 12:26:13 PM
2017-10-11 1:53:06 PM
Handpuppe
Casual Listener
42953 Views
37 replies
0 likes

42953 Views
37 replies
0 likes

Spotify completely unable to connect to internet

So I've been having premium spotify for a year or two, and this problem happened few days ago. I have logged into 2 devices, windows pc and an iphone 6+. Spotify on pc works great as always, however my iphone's spotify cant connect to internet at all...

Darrendelfino
Casual Listener
So I've been having premium spotify for a year or two, and this problem happened few days ago. I have logged into 2 devices, windows pc and an iphone 6+. Spotify on pc works great as always, however ...
2017-10-11 12:30:02 PM
2017-10-11 12:32:59 PM
Darrendelfino
Casual Listener
483 Views
1 replies
0 likes

483 Views
1 replies
0 likes

automatic dowloands

I don't know why but when i download my songs under albums and then when i go into artists and look for a song those same songs that i spent hours going back and forth downloading are not? but under albums they are?? Doesn't make sense..... Also how ...

user-removed
Visitor
I don't know why but when i download my songs under albums and then when i go into artists and look for a song those same songs that i spent hours going back and forth downloading are not? but u...
2017-10-11 4:22:42 AM
433 Views
0 replies
0 likes

433 Views
0 replies
0 likes

Songs Available on Desktop App Not Playing on Mobile (Premium User)

When I attempt to play songs from particular artists on my andorid device I reciveve a message saying 'content not availbe', despite the fact these songs can be played on the desktop app and are NOT local files. To provide an example songs by 'Illy',...

Coop1284
Newbie
When I attempt to play songs from particular artists on my andorid device I reciveve a message saying 'content not availbe', despite the fact these songs can be played on the desktop app and are NOT ...
2017-10-11 4:21:28 AM
335 Views
0 replies
2 likes

335 Views
0 replies
2 likes

Cant play music after losing Premium

I recently lost Spotify premium and as I recently opened up the app, I couldn't play any music. My wifi is fine, I uninstalled and reinstalled, and turned off and on my phone, and it seems that I still can't play any music. I use an iPhone 6. I haven...

isabellawallace
Casual Listener
I recently lost Spotify premium and as I recently opened up the app, I couldn't play any music. My wifi is fine, I uninstalled and reinstalled, and turned off and on my phone, and it seems that I sti...
2017-10-11 3:59:55 AM
2017-10-11 4:03:06 AM
isabellawallace
Casual Listener
394 Views
1 replies
0 likes

394 Views
1 replies
0 likes

Spotify playlist not shuffling or retaining shuffle setting.

Since updating to the newest version of the app, the shuffle setting is not sticking in my iOS app after I select it. I select a song, click shuffle, and if I try to skip to the next track, the shuffle icon is no longer illuminated, and the playlist ...

JRey25
Newbie
Since updating to the newest version of the app, the shuffle setting is not sticking in my iOS app after I select it. I select a song, click shuffle, and if I try to skip to the next track, the...
2017-10-10 12:57:35 AM
728 Views
0 replies
0 likes

728 Views
0 replies
0 likes

App tells me I'm "offline" (but I'm not!)

So, this is happening since maybe one month. Mostly when not connected to any wifi (but through my almost unlimited LTE plan), the Spotify App tells me, I'm offline. Restarting the App, the iPhone… nothing works. Just once in a while (I don't know wh...

RandleMcMurphy
Newbie
So, this is happening since maybe one month. Mostly when not connected to any wifi (but through my almost unlimited LTE plan), the Spotify App tells me, I'm offline. Restarting the App, the iPhone… n...
2017-10-10 9:57:05 PM
427 Views
0 replies
0 likes

427 Views
0 replies
0 likes

Spotify, Sonos Play 5 and iOS 11.0.2

I have a Sonos Play 5.I use my iPhone/iPad as music controller for Spotify. I do not use the Sonos app for playing music. When closing Spotify the music is still playing. I found out it’s not the buffer, but the musical control panel in iOS 11 which ...

kiddingguy
Music Fan
I have a Sonos Play 5. I use my iPhone/iPad as music controller for Spotify. I do not use the Sonos app for playing music. When closing Spotify the music is still playing. I found out it’s ...
2017-10-10 8:30:41 PM
465 Views
0 replies
0 likes

465 Views
0 replies
0 likes

A Lot of Missing Music from Spotify

for the last several months i have been trying to look for music that's playing on SiriusXM and i cant seem to find it on spotify. I have been looking:White Noise by MNEK & Disclosure (XY Constant Remix)Vazilando by Shortly (Kryder & Eddie Thoneick R...

julielugo999
Newbie
for the last several months i have been trying to look for music that's playing on SiriusXM and i cant seem to find it on spotify. I have been looking: White Noise by MNEK & Discl...
2016-06-22 3:44:57 PM
2017-10-10 5:31:35 PM
liquidchild101
Casual Listener
674 Views
3 replies
0 likes

674 Views
3 replies
0 likes

Paguei minha conta e continua free

Olá, já paguei pelo Spotify premium, foi debitado da minha conta, mas ainda estou com a versão free. Não houve mudança.

Naizy
Newbie
Olá, já paguei pelo Spotify premium, foi debitado da minha conta, mas ainda estou com a versão free. Não houve mudança.
2017-10-10 5:30:23 PM
266 Views
0 replies
0 likes

266 Views
0 replies
0 likes

Beim Anschluss an Autoradio wird gezeigt, dass keine abspielbaren Dateien vorhanden sind.

Spoiler (Highlight to read) Autoradio, usb, keine abspielbaren Dateien, Autoradio, usb, keine abspielbaren Dateien,Beim Anschluss an Autoradio wird gezeigt, dass keine abspielbaren Dateien vorhanden sind - über Bluetooth funktioniert es. Kennt jemand...

OlliOKiel
Newbie
Autoradio, usb, keine abspielbaren Dateien, Beim Anschluss an Autoradio wird gezeigt, dass keine abspielbaren Dateien vorhanden sind - über Bluetooth funktioniert es. Kennt jemand eine Lösung?...
2017-10-10 4:46:35 PM
1264 Views
0 replies
0 likes

1264 Views
0 replies
0 likes

Downloads not showing up in "downloads" section of library

My downloads section is only displaying the playlists I have downloaded on the iphone app. Just about every time I download an album for offline listening, it will not be displayed in the "downloads" section of my library. Yet if I know I downloaded ...

machineelf1111
Newbie
My downloads section is only displaying the playlists I have downloaded on the iphone app. Just about every time I download an album for offline listening, it will not be displayed in the "downloads"...
2017-09-07 4:47:07 PM
2017-10-10 3:50:27 PM
lalabananas
Newbie
698 Views
1 replies
0 likes

698 Views
1 replies
0 likes

I don't have a SoundTouch 10...

... but every so often Spotify on my iPhone stops streaming to my Bluetooth device (car, beats headphones) and pops up the message 'you are listening on Soundtouch 10'. Why? I see a soundtouch in my list of devices but I don't own one,,, it's become ...

Greedo999
Newbie
... but every so often Spotify on my iPhone stops streaming to my Bluetooth device (car, beats headphones) and pops up the message 'you are listening on Soundtouch 10'. Why? I se...
2017-10-10 3:43:05 PM
238 Views
0 replies
0 likes

238 Views
0 replies
0 likes

"Offline" playlist on "Your library" is missing

Hi all, I just realized that my "Offline" playlist inside "Your library" is missing. I have "Playlists", "Stations", "Songs", "Albums", "Artists" and "Podcasts & videos". I have checked and my friends have an additional one: Offline. Why??? iPhone 6S...

davidcontrerasm
Casual Listener
Hi all, I just realized that my "Offline" playlist inside "Your library" is missing. I have "Playlists", "Stations", "Songs", "Albums", "Artists" and "Podcasts & videos". I have...
2017-10-10 3:31:24 PM
318 Views
0 replies
0 likes

318 Views
0 replies
0 likes

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