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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 71739 Views
  • 16 replies
  • 37 likes
  • 71739 Views
  • 16 replies
  • 37 likes

No keyboard when searching inside playlist

When I am inside a playlist of the iPhone Spotify app, I can't search. When I click in the filter box at the top, the keyboard appears briefly but when the screen finishes updating, the keyboard disappears. If I double click my home button and switch...

  • Regular
  • When I am inside a playlist of the iPhone Spotify app, I can't search. When I click in the filter box at the top, the keyboard appears briefly but when the screen finishes updating, the keyboard disa...
  • kkangelov
  • Newbie
  • 2506 Views
  • 3 replies
  • 4 likes
  • 2506 Views
  • 3 replies
  • 4 likes

Updated and lost all artist and songs

I just updated my Spotify on my iPhone 7s and I lost all my artist and songs I've saved. Playlist are still there but I have no idea how to retrieve everything else I've lost. Has anyone else had this problem? Also is there anyway I can get them back...

  • Newbie
  • I just updated my Spotify on my iPhone 7s and I lost all my artist and songs I've saved. Playlist are still there but I have no idea how to retrieve everything else I've lost. Has anyone else had thi...
  • labelscollected
  • Community Legend
  • 683 Views
  • 1 replies
  • 0 likes
  • 683 Views
  • 1 replies
  • 0 likes

Won't let me log in because I am abroad

The spotify app logged out of my account because I am suposelly using it for more than "14 days" abroad my country, which I haven't been out for that long. And still, I've previously use it for 4 months abroad and this didn't happen. And now it won't...

  • Casual Listener
  • The spotify app logged out of my account because I am suposelly using it for more than "14 days" abroad my country, which I haven't been out for that long. And still, I've previously use it for 4 mon...
  • fischfun
  • Gig Goer
  • 1261 Views
  • 1 replies
  • 0 likes
  • 1261 Views
  • 1 replies
  • 0 likes

remembering playback position

two related things which I am sure aren't "bugs", as such, but are annoying me beyond comprehension.I like listening to audiobooks, and do so a lot on my phone. but using spotify on my iphone to do it is just about impossible, since it will not remem...

  • Gig Goer
  • two related things which I am sure aren't "bugs", as such, but are annoying me beyond comprehension. I like listening to audiobooks, and do so a lot on my phone. but using spotify on my iphone to ...
  • forgivenmuch
  • Casual Listener
  • 2236 Views
  • 4 replies
  • 20 likes
  • 2236 Views
  • 4 replies
  • 20 likes

Music Videos on Iphone 7

Hello, HELP! I haver never been able to see any videos on my spotify. I am a premium member but still wont play, does any one know why? I have an Iphone 7.

  • Newbie
  • Hello,    HELP! I haver never been able to see any videos on my spotify. I am a premium member but still wont play, does any one know why? I have an Iphone 7. 
  • 251 Views
  • 0 replies
  • 0 likes
  • 251 Views
  • 0 replies
  • 0 likes

No video access

Hey everyone! I have a problem. You know Sam Smith released a new song which is absolutely amazing, and a video which is available only on Spotify but there is no videos section on my Spotify. I don't know what to do and it's making me sad. I live in...

  • Visitor
  • Hey everyone! I have a problem. You know Sam Smith released a new song which is  absolutely amazing, and a video which is available only on Spotify but there is no videos  section  on ...
  • 394 Views
  • 0 replies
  • 1 likes
  • 394 Views
  • 0 replies
  • 1 likes

Solved!! Daily Mixes randomly restart from the beginning

At least two of my Daily Mixes will randomly restart from the beginning of the playlist when listening on my iPhone 7 Plus. It's a very annoying "feature." Any ideas on how to fix/troubleshoot? Happened multiple times today during a 1 hour workout.

  • Casual Listener
  • At least two of my Daily Mixes will randomly restart from the beginning of the playlist when listening on my iPhone 7 Plus.  It's a very annoying "feature."  Any ideas on how to fix/tr...
  • Noneyourbizz
  • Newbie
  • 1771 Views
  • 10 replies
  • 0 likes
  • 1771 Views
  • 10 replies
  • 0 likes

Can't Scrobble to Last.fm from iPhone app

I like to scrobble all my music plays to Last.fm, I have over 10 years of data. I love that Spotify supports this. But for some reasons it's no longer working for me from the Spotify iPhone app. I'm certain I've entered my correct username and passwo...

  • Newbie
  •   I like to scrobble all my music plays to Last.fm, I have over 10 years of data. I love that Spotify supports this.   But for some reasons it's no longer working for me from the Sp...
  • user-removed
  • Not applicable
  • 2633 Views
  • 6 replies
  • 3 likes
  • iOS
    iphone
    last.fm
    scrobbling
    Spotify
  • 2633 Views
  • 6 replies
  • 3 likes

Songs won't play while online, unless I click shuffle play

Recently switched from premium to a free subscription, and the songs will no longer light up while online. I tried uninstalling, disconnecting wifi, clicking/unclicking the offline option. Nothing is helping.. I want to switch back to premium but can...

  • Newbie
  • Recently switched from premium to a free subscription, and the songs will no longer light up while online. I tried uninstalling, disconnecting wifi, clicking/unclicking the offline option. Nothing is...
  • labelscollected
  • Community Legend
  • 368 Views
  • 1 replies
  • 0 likes
  • 368 Views
  • 1 replies
  • 0 likes

Playing Spotify from iPhone to Apple TV no longer working

Hi, Our Apple TV no longer comes up as a device we can play Spotify to from our iPhones. This is the case for my wife and I both. Has there been a change to the Spotify app to disallow this means of playback? We really only use Spotify in the home .....

  • Newbie
  • Hi,   Our Apple TV no longer comes up as a device we can play Spotify to from our iPhones.  This is the case for my wife and I both.  Has there been a change to the Spotify app to di...
  • 378 Views
  • 0 replies
  • 0 likes
  • 378 Views
  • 0 replies
  • 0 likes

Spotify cuts out on BMW conected drive

Spotify seems to have a bug when connected to the BMW's stereo system. It cuts out, sometimes lasting two minutes sometimes more. Very frustrating as I mostly listen when I'm driving. I will have to drop the subscription unless I can find a fix. Appr...

  • Casual Listener
  • Spotify seems to have a bug when connected to the BMW's stereo system. It cuts out, sometimes lasting two minutes sometimes more.   Very frustrating as I mostly listen when I'm driving.  ...
  • 458 Views
  • 0 replies
  • 0 likes
  • 458 Views
  • 0 replies
  • 0 likes

How to wipe all downloaded songs on phone?

Got a new phone that has less memory than my last, and restored my old phone data onto the new. I don't have enough space for all the songs that spotify is trying to auto-download (900 songs half of which I don't listen to)How do I remove every singl...

  • Newbie
  • Got a new phone that has less memory than my last, and restored my old phone data onto the new. I don't have enough space for all the songs that spotify is trying to auto-download (900 songs half of ...
  • firefiey1
  • Gig Goer
  • 390 Views
  • 1 replies
  • 0 likes
  • 390 Views
  • 1 replies
  • 0 likes

iPhone issues with going online every 30 days not being updated

My iPhone 6, iOS 10.2.1, latest Spotify update 8.0.0.529. I've been using Spotify for over 18 months and this never happened yet. We have to go online every 30 days which I do on a regular basis. I went online today and when I go off line I still get...

  • Newbie
  • My iPhone 6, iOS 10.2.1, latest Spotify update 8.0.0.529. I've been using Spotify for over 18 months and this never happened yet. We have to go online every 30 days which I do on a regular basis. I w...
  • mselwyn-ca
  • Newbie
  • 274 Views
  • 1 replies
  • 0 likes
  • 274 Views
  • 1 replies
  • 0 likes

Connecting to other Iphones

So started two days ago, listening to my music and then it stops, I check spotify and start my music again, stops again, check spotify and i see its connected to another phone playing songs from a playlist by a guy named Lourdaxx. It starts doing it ...

  • Newbie
  • So started two days ago, listening to my music and then it stops, I check spotify and start my music again, stops again, check spotify and i see its connected to another phone playing songs from a pl...
  • 226 Views
  • 0 replies
  • 0 likes
  • 226 Views
  • 0 replies
  • 0 likes

A lot of songs missing, only on my iPhone...

A lot of songs of "My Songs/ My library" are missing, but only on my iPhone 6. On my desktop shows up everything. I still have storage left on my iPhone by the way. Please help!

  • Newbie
  • A lot of songs of "My Songs/ My library" are missing, but only on my iPhone 6. On my desktop shows up everything. I still have storage left on my iPhone by the way. Please help!
  • kid_dan
  • Casual Listener
  • 271 Views
  • 1 replies
  • 0 likes
  • 271 Views
  • 1 replies
  • 0 likes

Reinstate the custom iPad version

Hi, i apprectiate that that maintaining the iPad version requires extra resources, but the recent update that had removed the iPad version and replaced it with the iPhone version is not acceptable. The iPhone version is a massive downgrade and makes ...

  • Music Fan
  • Hi,   i apprectiate that that maintaining the iPad version requires extra resources, but the recent update that had removed the iPad version and replaced it with the iPhone version is not acce...
  • y0uri
  • Casual Listener
  • 1423 Views
  • 14 replies
  • 13 likes
  • 1423 Views
  • 14 replies
  • 13 likes

Spotify pauses music

When I'm playing music on my iPhone 7 Plus Spotify will automatically pause the music. When I press play it plays for 1 second then pauses again. I have tried logging out from all sessions and I deleted and reinstalled the app. Still persists.

  • Regular
  • When I'm playing music on my iPhone 7 Plus Spotify will automatically pause the music. When I press play it plays for 1 second then pauses again. I have tried logging out from all sessions and I dele...
  • 396 Views
  • 0 replies
  • 0 likes
  • 396 Views
  • 0 replies
  • 0 likes

Musics gone, storgae still being used

I've downloaded more than 100 musics this month. Because i didnt make the payment our family premium closed. We reopened it yesterday, now all of the musics i downloaded are not downloaded. But spotify storage is 700 mb in my phone. So musics are in ...

  • Casual Listener
  • I've downloaded more than 100 musics this month. Because i didnt make the payment our family premium closed. We reopened it yesterday, now all of the musics i downloaded are not downloaded. But spoti...
  • JPShibayama
  • Regular
  • 271 Views
  • 1 replies
  • 1 likes
  • 271 Views
  • 1 replies
  • 1 likes

AppleTV not showing in available devices

I just did the latest update for Spotify on my iPhone… And now my Apple TV isn't showing as available devices

  • Newbie
  •  I just did the latest update for Spotify on my iPhone… And now my Apple TV isn't showing as available devices 
  • Snakser
  • Newbie
  • 425 Views
  • 1 replies
  • 1 likes
  • 425 Views
  • 1 replies
  • 1 likes