Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2 weeks ago
sapmi
Music Fan
52508 Views
16 replies
36 likes

52508 Views
16 replies
36 likes

Superuser Contribution song banner won’t show the song/won’t show up at all when on another device

Song banner disappears when playing in another device. Will only load first 200 songs in playlist before it gives me a blank banner or no banner at all

IMSOBORED
Newbie
Song banner disappears when playing in another device. Will only load first 200 songs in playlist before it gives me a blank banner or no banner at all
2023-08-31 9:28:28 PM
2023-09-02 11:44:12 PM
Eni
Moderator
276 Views
1 replies
0 likes

276 Views
1 replies
0 likes

Superuser Contribution year in spotify present.

PlanPremiumCountryRomaniaDeviceiPhone XROperating SystemIOS My Question or IssueI am using premium spotify for a year today! and they game me a present - 2 free months for my friend (picture + clickable link to official spotify website) i clicked, lo...

skalskaiya
Visitor
Plan Premium Country Romania Device iPhone XR Operating System IOS My Question or Issue I am using premium spotify for a year today! and they game me a present - 2 free...
2023-08-31 8:48:51 PM
2023-09-02 9:16:08 PM
OscarDC
Moderator
241 Views
1 replies
0 likes

241 Views
1 replies
0 likes

Superuser Contribution Permanently disable group play

Please help me permanently disable the group session option. I teach in multiple classrooms on multiple speakers daily, and the new group session option is automatically applied. Clearly Spotify never considered that perhaps people do not want their ...

allahm
Visitor
Please help me permanently disable the group session option. I teach in multiple classrooms on multiple speakers daily, and the new group session option is automatically applied. Clear...
2023-08-31 8:52:20 PM
2023-09-02 9:08:22 PM
Eni
Moderator
515 Views
1 replies
0 likes

515 Views
1 replies
0 likes

Superuser Contribution Can’t edit playlist’s custom track order

PlanFreeCountryPhilippinesDeviceiPad Pro (11-inch) (4th generation)Operating SystemiPadOS Version 16.2My Question or IssueI’m able to edit the playlist picture and description, but not the custom track order. This has been going on for a month or so....

Chelsera_
Newbie
Plan Free Country Philippines Device iPad Pro (11-inch) (4th generation) Operating System iPadOS Version 16.2 My Question or Issue I’m able to edit the playlist picture and description, but ...
2023-08-31 12:15:39 PM
2023-09-02 1:19:16 PM
Vasil
Moderator
308 Views
1 replies
0 likes

308 Views
1 replies
0 likes

Solved!! Hey guys! Tell me how to turn off the sound of switching tracks on the locked screen in spotify?

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryUkraineDevice(iPhone SE 2)Operating System(iOS 14) My Question or IssueHey guys! Tell me how to turn off the sound...

user-removed
Visitor
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Ukraine Device (iPhone SE 2) Operating System (iOS...
2021-04-20 10:14:25 PM
2023-09-02 6:05:41 AM
21stcenturycurrerbel
Regular
2971 Views
5 replies
0 likes

2971 Views
5 replies
0 likes

Solved!!Superuser Contribution Repeated Problems Requiring Reinstall

PlanPremiumCountryUSDeviceiPhone 14 Pro Operating SystemIOs 16.6 My Question or IssueMultiple problems require uninstalling and reinstalling app. So, yes, there is a "fix," but having to constantly do this is getting very annoying. Problem 1 - the sa...

Parrinder
Casual Listener
Plan Premium Country US Device iPhone 14 Pro Operating System IOs 16.6 My Question or Issue Multiple problems require uninstalling and reinstalling app. So, yes, there ...
2023-08-25 8:44:47 PM
2023-09-02 3:29:40 AM
Parrinder
Casual Listener
496 Views
2 replies
0 likes

496 Views
2 replies
0 likes

Superuser Contribution Recently Played Deleted

PlanPremium DeviceiPhone 12Operating SystemiOS 16.6 My Question or IssueThe Recently Played category was deleted from my home page from what seems to be a new update. This was a very useful feature for me and now its just gone which a pretty big anno...

bnsoy
Newbie
Plan Premium Device iPhone 12 Operating System iOS 16.6 My Question or Issue The Recently Played category was deleted from my home page from what seems to be a new update. This...
2023-08-03 3:56:27 PM
2023-09-01 11:30:48 PM
toulon99
Regular
425 Views
2 replies
1 likes

425 Views
2 replies
1 likes

PUBLICIDAD ME SALE EN OTRO IDIOMA // PUBLICITY IN OTHER LANGUAGE

Hello, I have spotify free. I use it in my computer and in my Iphone. In my computer is ok, but in my Iphone when music stop and start publicity, this is in other language, like turco, rumanian or something like this. How to change to spanish publici...

jcarlosegea
Casual Listener
Hello, I have spotify free. I use it in my computer and in my Iphone. In my computer is ok, but in my Iphone when music stop and start publicity, this is in other language, like t...
2016-05-05 11:22:26 AM
2023-09-01 9:28:34 PM
a_martinezz
Visitor
5837 Views
4 replies
0 likes

5837 Views
4 replies
0 likes

Superuser Contribution iPhone/Alexa issue

Hello wondering what help I can get. I use Alexa to play lullaby music for my daugther and son at bedtime or her nap time. Sometimes at night when I’m at work I like to listen to my podcast but soon as my partner asks Alexa to play music it cuts me o...

shannonpew
Visitor
Hello wondering what help I can get. I use Alexa to play lullaby music for my daugther and son at bedtime or her nap time. Sometimes at night when I’m at work I like to listen to my podcast ...
2023-08-30 7:58:10 PM
2023-09-01 6:23:52 PM
Susan_GP
Moderator
263 Views
1 replies
0 likes

263 Views
1 replies
0 likes

Why does streaming music on Spotify drain my Apple Watch battery so quickly?

Occasionally when I stream music via Spotify on my Apple Watch SE, the battery falls from 100% to 10% in 20 minutes and the watch crashes. It doesn't happen all the time, but it has happened with a couple of different earphones. I have tried removing...

txom
Newbie
Occasionally when I stream music via Spotify on my Apple Watch SE, the battery falls from 100% to 10% in 20 minutes and the watch crashes. It doesn't happen all the time, but it has happened with a c...
2023-03-09 6:02:38 PM
2023-09-01 12:17:19 PM
fbs4800
Newbie
2348 Views
2 replies
2 likes

2348 Views
2 replies
2 likes

I can’t make siri play my favorite songs playlist

Everytime I ask siri to play my favorite songs playlist, it plays a random spotify playlist that I never listened to or asked for. How do I fix this?

mehlfinn
Visitor
Everytime I ask siri to play my favorite songs playlist, it plays a random spotify playlist that I never listened to or asked for. How do I fix this?
2021-05-01 11:27:55 AM
2023-09-01 9:28:51 AM
Ness6
Visitor
5160 Views
2 replies
1 likes

5160 Views
2 replies
1 likes

Solved!! Accessing and adjusting songs simultaneously on two devices.

Hi all, Previously I could listen to music on my laptop and I would also be able to access it through my phone. Meaning I could start a song on my laptop, play it through my speakers and then adjust the volume or press next song with my phone while t...

scruben
Casual Listener
Hi all, Previously I could listen to music on my laptop and I would also be able to access it through my phone. Meaning I could start a song on my laptop, play it through my speakers and the...
2023-08-30 8:55:27 PM
2023-08-31 10:56:42 AM
scruben
Casual Listener
277 Views
2 replies
1 likes

277 Views
2 replies
1 likes

Superuser Contribution loop function on spotify mobile

PlanPremiumCountryUnited StatesDevice(iPhone 13)Operating System(iOS 15) My Question or IssueDespite having premium, the loop function on my spotify mobile does nothing. When I loop it generally and loop with the "1' number in front of it, nothing ha...

arjhantamboli
Casual Listener
Plan Premium Country United States Device (iPhone 13) Operating System (iOS 15) My Question or Issue Despite having premium, the loop function on my spotify mobile does nothing. When...
2022-11-24 7:01:44 AM
2023-08-30 4:12:37 PM
arjhantamboli
Casual Listener
358 Views
2 replies
0 likes

358 Views
2 replies
0 likes

Solved!!Superuser Contribution No back option from queue

PlanPremiumCountryUSDeviceiPhone 11Operating SystemiOS 16.1.1 My Question or IssueThere is no longer a back option from the queue page. The only way I can get out of the queue page is by selecting the ellipsis next to the now playing song and selecti...

ianeeb
Casual Listener
Plan Premium Country US Device iPhone 11 Operating System iOS 16.1.1 My Question or Issue There is no longer a back option from the queue page. The only way I can get out of the queu...
2023-08-29 12:05:16 AM
2023-08-30 2:41:18 PM
Eni
Moderator
376 Views
1 replies
1 likes

376 Views
1 replies
1 likes

Cant Change premium plan with Apple ID.

Premium plan registered with apple ID but it is not allowing me to change my individual premium to premium duo or family.

New user
Visitor
Premium plan registered with apple ID but it is not allowing me to change my individual premium to premium duo or family.
2023-08-30 2:24:19 AM
2023-08-30 6:11:53 AM
Maxim
Spotify Star
278 Views
1 replies
0 likes

278 Views
1 replies
0 likes

Solved!! Spotify stops playing after 1minute

Since you guys wouldn't give the other once a helpful answer I hope you'll finally take your te and listen/read this.So for 2weeks I've had the same problem, my tracks starts playing but stops again at 1minute, and it doesn't stop in a way that it is...

JohannaN
Newbie
Since you guys wouldn't give the other once a helpful answer I hope you'll finally take your te and listen/read this. So for 2weeks I've had the same problem, my tracks starts playing but stops ag...
2012-04-12 11:39:38 PM
2023-08-30 1:50:56 AM
tmarquis
Visitor
68415 Views
169 replies
16 likes

68415 Views
169 replies
16 likes

Viewing any song’s streams besides the popular on mobile

I’m not sure if it is possible to view on a desktop version of Spotify,This may not seem very important but some of my favorite artists old songs aren’t popular and I would just like to see the streams on those songs

kennydc21
Newbie
I’m not sure if it is possible to view on a desktop version of Spotify,This may not seem very important but some of my favorite artists old songs aren’t popular and I would just like to see the...
2021-12-26 5:59:12 PM
2023-08-29 11:47:58 AM
AdamDamon
Spotify Star
173498 Views
3 replies
97 likes

173498 Views
3 replies
97 likes

Superuser Contribution Opening other apps pauses Spotify - fix this

a recent change has caused Spotify to pause the music or podcast when I open an other open that possibly has audio, but I'm not listening to the other app - please continue playing Spotify Premium DuoUSA Device(iPhone 13 Pro)Operating System(iOS 16.6...

rmtijerina
Casual Listener
a recent change has caused Spotify to pause the music or podcast when I open an other open that possibly has audio, but I'm not listening to the other app - please continue playing Spotify P...
2023-08-27 8:02:40 PM
2023-08-29 10:18:45 AM
Dian
Spotify Legend
2298 Views
1 replies
1 likes
fix auto stop

2298 Views
1 replies
1 likes

Superuser Contribution Artist Name on some playlists not rendering correctly.

PlanPremiumCountryUSA Device(iPhone Pro Max)Operating System(iOS 16.6) My Question or IssueSome of my playlists have Artist names in the playlist description showing up as a URL. This renders as a link on Spotify on the desktop.See my attached screen...

JimmyNacho
Casual Listener
Plan Premium Country USA Device (iPhone Pro Max) Operating System (iOS 16.6) My Question or Issue Some of my playlists have Artist names in the playlist description...
2023-08-25 3:23:32 PM
2023-08-27 3:46:28 PM
JimmyNacho
Casual Listener
267 Views
2 replies
0 likes

267 Views
2 replies
0 likes

Solved!! Spotify Version 8.5.0.833 and iOS Compatibility

PlanPremiumCountryUSDeviceiPhone 6S PlusOperating SystemiOS 14.3 or iOS 15.7.8 My Question or IssueI am currently running Spotify version 8.5.0.833 on iOS 14.3. I very much prefer this particular version of Spotify and do not want to update to any of...

hanadailey
Newbie
Plan Premium Country US Device iPhone 6S Plus Operating System iOS 14.3 or iOS 15.7.8 My Question or Issue I am currently running Spotify version 8.5.0.833 on iOS 14.3. I very much p...
2023-08-27 5:27:01 AM
2023-08-27 7:20:58 AM
Maxim
Spotify Star
754 Views
1 replies
0 likes

754 Views
1 replies
0 likes

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