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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 70929 Views
  • 16 replies
  • 37 likes
  • 70929 Views
  • 16 replies
  • 37 likes

Superuser Contribution Discover Weekly playlist not updated for 2 Weeks

My Discover Weekly playlist hasn't updated for 2 weeks, even though the date on the playlist says the 5th June. I've deleted and re-installed the app on my phone although I have the same prob on the desktop version. Would love to know how to remedy t...

  • Casual Listener
  • My Discover Weekly playlist hasn't updated for 2 weeks, even though the date on the playlist says the 5th June. I've deleted and re-installed the app on my phone although I have the same prob on the ...
  • Jack
  • Roadie
  • 567 Views
  • 4 replies
  • 0 likes
  • 567 Views
  • 4 replies
  • 0 likes

Song only plays first few seconds before skipping

HiI was playing music on my Spotify this evening (I'm on an iOS device with a premium account) and I found that when I wanted to play a certain song (for specifics it was 'Mansae' by Seventeen), but it plays the first few seconds of the song before s...

  • Newbie
  • Hi I was playing music on my Spotify this evening (I'm on an iOS device with a premium account) and I found that when I wanted to play a certain song (for specifics it was 'Mansae' by Seventeen), bu...
  • enyasofia
  • Newbie
  • 1851 Views
  • 6 replies
  • 4 likes
  • 1851 Views
  • 6 replies
  • 4 likes

Superuser Contribution App not connecting to internet

Just this past week my Sportify app will no longer connect to the interent. Everything else on my phone connects both to wi-fi and to cell towers. It is just the app. I cannot look up music. When I do it says "Something went wrong. The artist cant be...

  • Newbie
  • Just this past week my Sportify app will no longer connect to the interent.  Everything else on my phone connects both to wi-fi and to cell towers.  It is just the app.  I cannot look ...
  • Jack
  • Roadie
  • 10320 Views
  • 5 replies
  • 0 likes
  • 10320 Views
  • 5 replies
  • 0 likes

My downloads won't stay downloaded.

I'm on an iPhone 6 software is updated to 10.2. My songs won't stay downloaded for offline listening. I am a premium member. How do I fix this. In my opinion it is not an option to delete my music. Looking for a fix.

  • Newbie
  • I'm on an iPhone 6 software is updated to 10.2. My songs won't stay downloaded for offline listening. I am a premium member. How do I fix this. In my opinion it is not an option to delete my music. L...
  • Val19766
  • Newbie
  • 576 Views
  • 1 replies
  • 0 likes
  • 576 Views
  • 1 replies
  • 0 likes

Superuser Contribution No descargan las canciones o quedan incompletas

algunas canciones que he descargado en la ultima semana no suenan completas, se quedan pausadas en la mitad de la canción, por tanto es imposible seguir escuchando. He intentando reinicir las descargas pero las canciones siguen igual.

  • Newbie
  • algunas canciones que he descargado en la ultima semana no suenan completas, se quedan pausadas en la mitad de la canción, por tanto es imposible seguir escuchando. He intentando reinicir las descarg...
  • urizar5226
  • Newbie
  • 4145 Views
  • 3 replies
  • 0 likes
  • 4145 Views
  • 3 replies
  • 0 likes

AirPlay to Apple TV showing video not cover art

Hi,When I airplay Spotify to the Apple TV it plays a 30 second Spotify video (people running, people dancing, someone at an aquarium) on repeat with the music i selected playing in the background. Any idea how to switch it off / stop it defaulting to...

  • Newbie
  • Hi, When I airplay Spotify to the Apple TV it plays a 30 second Spotify video (people running, people dancing, someone at an aquarium) on repeat with the music i selected playing in the background. ...
  • drew22cnd
  • Newbie
  • 2385 Views
  • 4 replies
  • 7 likes
  • 2385 Views
  • 4 replies
  • 7 likes

Solved!! Volumen bajo VS Apple Music en iPhone 7+

Hola. actualmente soy suscriptor de Apple Music y estoy probando de unos días acá Spotify por qué me gustan más sus listas de reproducción pero tengo un problema que me incomoda con Spotify:yo conecto mi iPhone 7+ por Bluetooth a mi auto y escucho mi...

  • Casual Listener
  • Hola.   actualmente soy suscriptor de Apple Music y estoy probando de unos días acá Spotify por qué me gustan más sus listas de reproducción pero tengo un problema que me incomoda con Spotify:...
  • mvaldez
  • Casual Listener
  • 5509 Views
  • 2 replies
  • 0 likes
  • Apple Music
    bajo
    iphone
    Volumen
  • 5509 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Ipod shuffle

Hi is there anyway i can get my spotify songs on my ipod shuffle I have premium if there is anyway anyone can hep thay you so much.

  • Visitor
  • Hi is there anyway i can get my spotify songs on my ipod shuffle I have premium if there is anyway anyone can hep thay you so much.
  • Maria_B
  • Moderator
  • 987 Views
  • 1 replies
  • 0 likes
  • 987 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Connect not working after latest update. Speaker unavailable

After the latest update around a week ago I cant use my iPhone anymore to connect to my Speaker via Spotify Connect. I tested the android App and windows Client and it worked without Problems. So it seems the issue is at the IOS App. Also im using di...

  • Casual Listener
  • After the latest update around a week ago I cant use my iPhone anymore to connect to my Speaker via Spotify Connect. I tested the android App and windows Client and it worked without Problems. So it ...
  • Maria_B
  • Moderator
  • 786 Views
  • 1 replies
  • 1 likes
  • 786 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Problems with chromecast audio

Hi,I am using Spotify on iOS, latest version. Since few days Spotify needs long time to see my chromecast audios in the house.It needs to play music for about 2 minutes on my phone to see the cc audio and list it in the device List. Now tested the ca...

  • Visitor
  • Hi, I am using Spotify on iOS, latest version. Since few days Spotify needs long time to see my chromecast audios in the house. It needs to play music for about 2 minutes on my phone to see the cc ...
  • user-removed
  • Not applicable
  • 1839 Views
  • 2 replies
  • 0 likes
  • 1839 Views
  • 2 replies
  • 0 likes

Solved!! I cant find the "downloads" folder

Hey guys, i downloaded around 200 songs but i can't find the "downloads" folder under the artist's folder.Does anybody can help me with this? Cuz a friend of mine have this folder on his iphone and i don't. Thanks in advance!

  • Casual Listener
  • Hey guys, i downloaded around 200 songs but i can't find the "downloads" folder under the artist's folder. Does anybody can help me with this? Cuz a friend of mine have this folder on his iphone a...
  • Bittencourt
  • Spotify Star
  • 1582 Views
  • 3 replies
  • 0 likes
  • 1582 Views
  • 3 replies
  • 0 likes

Premium in iPhone

I just bought premium in my computer but on my phone, i am not able to access premium, how do i access it on my phone?

  • Newbie
  • I just bought premium in my computer but on my phone, i am not able to access premium, how do i access it on my phone?
  • Bittencourt
  • Spotify Star
  • 401 Views
  • 2 replies
  • 0 likes
  • 401 Views
  • 2 replies
  • 0 likes

All offline music disappeared on IOS

All my offline music disappeared from my spotify premium on IOS recently fo no apparent reason...gotta re-download them all - frustrating - anyone else experience this?

  • Newbie
  • All my offline music disappeared from my spotify premium on IOS recently fo no apparent reason...gotta re-download them all - frustrating - anyone else experience this?
  • Topatop
  • Casual Listener
  • 495 Views
  • 2 replies
  • 1 likes
  • 495 Views
  • 2 replies
  • 1 likes

[iP6s] Discover Weekly Not Updating

I know the feature has had this problem before but the first time it happened everyone was experiencing it and the second time I thought it happened was just a glitch. No such luck this time, everyone else seems like they've had theirs updated with n...

  • Newbie
  • I know the feature has had this problem before but the first time it happened everyone was experiencing it and the second time I thought it happened was just a glitch. No such luck this time, everyon...
  • ringedahl
  • Newbie
  • 560 Views
  • 1 replies
  • 0 likes
  • 560 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Premium - says I'm out of space for offline sync but there is still room left on iPhone

I'm a Spotify Premium user, and have been able to sync all of my playlists to offline mode previously. Recently when I open Spotify on my computer, it says 12.9 GB used on iPhone, 0.00 remaining. There is plenty of space left on my iPhone, is there a...

  • Visitor
  • I'm a Spotify Premium user, and have been able to sync all of my playlists to offline mode previously. Recently when I open Spotify on my computer, it says 12.9 GB used on iPhone, 0.00 remaining. The...
  • _eds
  • Casual Listener
  • 17533 Views
  • 8 replies
  • 0 likes
  • 17533 Views
  • 8 replies
  • 0 likes

Sorting by Artist mixes up albums

On my mobile app, I sort my playlist by artist.For the years that I have used the app, this sorts everything on my playlist by artist and keeps each artist's albums in chronological order. However, today I sorted my playlist by artist, and everything...

  • Newbie
  • On my mobile app, I sort my playlist by artist. For the years that I have used the app, this sorts everything on my playlist by artist and keeps each artist's albums in chronological order.  H...
  • 687 Views
  • 0 replies
  • 0 likes
  • artist
    bug
    iphone
    mixes
    sorting
  • 687 Views
  • 0 replies
  • 0 likes

My Ford Touch/Sync2 must press play after skipping a song using USB

Ford MyTouch v3.10.16180.ea.0_product and spotify 8.4.3.884 on iOS 10.3.2. Playing over USB. Skip button on the My Ford Touch, swiping on the phone, or next button on the phone requires pressing play to start the next track.

  • Casual Listener
  • Ford MyTouch v3.10.16180.ea.0_product and spotify 8.4.3.884 on iOS 10.3.2.   Playing over USB.  Skip button on the My Ford Touch, swiping on the phone, or next button on the phone require...
  • 365 Views
  • 0 replies
  • 1 likes
  • 365 Views
  • 0 replies
  • 1 likes

Superuser Contribution Discover weekly doesn't open anymore on my iPhone.

I used Discover weekly very often, but now I can't open the application anymore on my Iphone. I get the message 'Spotify can't open the link on this device'. On my computer (Macbook) I don't have any problems. I can perfectly open the Discover Weekly...

  • Casual Listener
  • I used Discover weekly very often, but now I can't open the application anymore on my Iphone. I get the message 'Spotify can't open the link on this device'.   On my computer (Macbook) I don't...
  • MichaelBodhi
  • Casual Listener
  • 662 Views
  • 2 replies
  • 0 likes
  • 662 Views
  • 2 replies
  • 0 likes

Superuser Contribution Offline

Even when I'm connected to the internet it tells me I have to go online. I have my playback set as online and my data turned on but I'm still getting the notification.

  • Newbie
  • Even when I'm connected to the internet it tells me I have to go online. I have my playback set as online and my data turned on but I'm still getting the notification.
  • Maria_B
  • Moderator
  • 301 Views
  • 1 replies
  • 0 likes
  • 301 Views
  • 1 replies
  • 0 likes

Superuser Contribution Suggested tracks on playlist

I haven't used Spotify in a while, but I came back to it today and tried playing my musicals playlist. I've never had any problems with it before since it's about 56 songs long from around 21 different musicals, but even so I kept getting suggested t...

  • Newbie
  • I haven't used Spotify in a while, but I came back to it today and tried playing my musicals playlist. I've never had any problems with it before since it's about 56 songs long from around 21 differe...
  • Maria_B
  • Moderator
  • 402 Views
  • 1 replies
  • 0 likes
  • 402 Views
  • 1 replies
  • 0 likes