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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 65957 Views
  • 16 replies
  • 37 likes
  • 65957 Views
  • 16 replies
  • 37 likes

Solved!! Login Issue

I click on sign in and input in the info. Error message says I've already created an account with this email. I'm not on signup, I'm on login

  • Newbie
  • I click on sign in and input in the info. Error message says I've already created an account with this email. I'm not on signup, I'm on login
  • aroze123
  • Casual Listener
  • 854 Views
  • 2 replies
  • 0 likes
  • 854 Views
  • 2 replies
  • 0 likes

Kc Rebell Ak Ausserkontrolle probleme

Guten Tag liebe Musikfans!Ich habe mit meinem Schwager mir spotify Family gehollt. Es läuft aus seinen namen und Adresse (England). Nun bin ich als teil der Familie eingeschrieben und kann mir musik anhören, aber nicht alle! Mir ist es bei Raf, Ak Au...

  • Casual Listener
  • Guten Tag liebe Musikfans! Ich habe mit meinem Schwager mir spotify Family gehollt. Es läuft aus seinen namen und Adresse (England). Nun bin ich als teil der Familie eingeschrieben und kann mir mu...
  • Maxim
  • Spotify Star
  • 819 Views
  • 3 replies
  • 0 likes
  • 819 Views
  • 3 replies
  • 0 likes

I have lost all my offline starred songs playlist on my 4th Gen iPod

All my downloaded starred songs disappeared on my iPod. I do not know why. I had ahout 300 songs downloaded in that playlist. Is there a way to recover it? Or why I have lost my songs?

  • Newbie
  • All my downloaded starred songs disappeared on my iPod. I do not know why. I had ahout 300 songs downloaded in that playlist. Is there a way to recover it? Or why I have lost my songs?
  • 203 Views
  • 0 replies
  • 0 likes
  • 203 Views
  • 0 replies
  • 0 likes

My spotify app takes a very long time in (installing/updating?) :(

I downloaded the spotify app then I subscribed premium on it. I downloaded many songs. My concern is that when it started updating or installing, its taking forever for it to finish..until now its installing and I wanted to re-install the app, howeve...

  • Casual Listener
  • I downloaded the spotify app then I subscribed premium on it. I downloaded many songs. My concern is that when it started updating or installing, its taking forever for it to finish..until now its in...
  • belleisme
  • Casual Listener
  • 2152 Views
  • 2 replies
  • 0 likes
  • 2152 Views
  • 2 replies
  • 0 likes

Saving Songs Weekly Playlist

Hi, I recently downloaded my 'Weekly Playlist' but now another week has passed and so it was overwritten again.I still saved all the songs though...Can I find them again somewhere or are they gone forever? Unfortunately I didn't make a playlist…

  • Newbie
  • Hi, I recently downloaded my 'Weekly Playlist' but now another week has passed and so it was overwritten again. I still saved all the songs though... Can I find them again somewhere or are they gon...
  • Jiana
  • Community Legend
  • 239 Views
  • 1 replies
  • 0 likes
  • 239 Views
  • 1 replies
  • 0 likes

iPhone 6 doesn't stream over LTE

I saw many many people have this problem on different platforms, but there hasn't been a real solution as far I've seen it. iPhone 6 of my girlfriend works perfectly while on Wifi, on LTE spotify says: you're offline. Tried to reset, network reset, r...

  • Regular
  • I saw many many people have this problem on different platforms, but there hasn't been a real solution as far I've seen it.   iPhone 6 of my girlfriend works perfectly while on Wifi, on LTE sp...
  • 1285559434
  • Regular
  • 284 Views
  • 2 replies
  • 0 likes
  • 284 Views
  • 2 replies
  • 0 likes

Scrolling in now playing

Is it possible to scroll left in now playing? For example I'll listen to a few songs on radio and want to go back and thumbs up the ones I like, but I have to do it only with the song currently playing?

  • Newbie
  • Is it possible to scroll left in now playing? For example I'll listen to a few songs on radio and want to go back and thumbs up the ones I like, but I have to do it only with the song currently playi...
  • 238 Views
  • 0 replies
  • 0 likes
  • 238 Views
  • 0 replies
  • 0 likes

Solved!! Qr codes does not show, or camera fuction does not show.

I updated to The newest version of Spotify a couple of days ago. My friends showed me this cool new feater were You could Add songs and playlist thru your camera, just scanning a code. But i does not have this feater! I dont know Why, because i have ...

  • Newbie
  • I updated to The newest version of Spotify a couple of days ago. My friends showed me this cool new feater were You could Add songs and playlist thru your camera, just scanning a code. But i does not...
  • Maxim
  • Spotify Star
  • 8680 Views
  • 1 replies
  • 0 likes
  • 8680 Views
  • 1 replies
  • 0 likes

Playlist won't sort

Hi!Just went from a Galaxy S7 to a IPhone 7 plus and i keep having problems with sorting my playlists. As standard they are sortet as custom but i want them sortet to recently added so i change them. But they keep changing back... any ideas? On my S7...

  • Regular
  • Hi! Just went from a Galaxy S7 to a IPhone 7 plus and i keep having problems with sorting my playlists. As standard they are sortet as custom but i want them sortet to recently added so i change t...
  • 303 Views
  • 0 replies
  • 0 likes
  • 303 Views
  • 0 replies
  • 0 likes

Spotify won't play some songs, chosen at random.

I still keep a "Starred" playlist on my spotify account, and I add to it frequently. I keep the whole thing downloaded, and started having an issue about 1 - 1.5 years ago where the application simply refuses to play some specific songs. My playlist ...

  • Visitor
  • I still keep a "Starred" playlist on my spotify account, and I add to it frequently. I keep the whole thing downloaded, and started having an issue about 1 - 1.5 years ago where the application ...
  • cindybata
  • Newbie
  • 839 Views
  • 1 replies
  • 1 likes
  • Broken song
    Broken songs
    bug
  • 839 Views
  • 1 replies
  • 1 likes

Solved!! How to delete songs from playlist from song screen?

Hi,I have a problem that when I shuffle my playlist, I often find songs I never listen to anymore. There is maybe 5-600 songs in the playlist.It is way to cumbersome to start looking through all those songs to find the one I want to delete.Is there a...

  • Casual Listener
  • Hi, I have a problem that when I shuffle my playlist, I often find songs I never listen to anymore. There is maybe 5-600 songs in the playlist. It is way to cumbersome to start looking through all ...
  • MattSuda
  • Spotify Star
  • 857 Views
  • 3 replies
  • 0 likes
  • 857 Views
  • 3 replies
  • 0 likes

Shuffle on Carplay

I'm a non premium user and for some reason the playlists wont start in shuffle mode, it will only play the songs in the order added to the playlist which is annoying! if i get out my phone and hit shuffle then connect it up to carplay (Mercedes) it w...

  • Casual Listener
  • I'm a non premium user and for some reason the playlists wont start in shuffle mode, it will only play the songs in the order added to the playlist which is annoying!   if i get out my phone a...
  • SJM2016
  • Casual Listener
  • 2583 Views
  • 2 replies
  • 0 likes
  • 2583 Views
  • 2 replies
  • 0 likes

App randomly switches from my playlist to random foreign language playlist

Often when I'm listening to Spotify on my phone (iPhone 7), I have this problem: I am listening to a playlist that I have created, and it will switch mid song to a random foreign language (I think it's Korean?) playlist. This is driving me nuts, espe...

  • Casual Listener
  • Often when I'm listening to Spotify on my phone (iPhone 7), I have this problem:   I am listening to a playlist that I have created, and it will switch mid song to a random foreign language (I...
  • JaimeNicole54
  • Casual Listener
  • 429 Views
  • 3 replies
  • 2 likes
  • 429 Views
  • 3 replies
  • 2 likes

Problems installing Spotify on new iPhone 6S

Hi! I do not succeed in installing Spotify on my new iPhone 6S. I have Spotify Premium (Family). I have also had Spotify installed on my old iPhone 4 and my iPad. I've deleted it from these two other units, thinking that that would interfere (althoug...

  • Casual Listener
  • Hi!   I do not succeed in installing Spotify on my new iPhone 6S. I have Spotify Premium (Family). I have also had Spotify installed on my old iPhone 4 and my iPad. I've deleted it from these ...
  • ant0n1
  • Roadie
  • 455 Views
  • 3 replies
  • 0 likes
  • 455 Views
  • 3 replies
  • 0 likes

Solved!! Can play from my list but not browse, says there is no internet connection, which we know is false

This is the same issue for both of our IOS devices. We can stream, play online, shop and just about everything but get Spotify to function fully. We've re-down loaded ap's for both devices, reset our connections and both devices. With no luck what so...

  • Casual Listener
  • This is the same issue for both of our IOS devices. We can stream, play online, shop and just about everything but get Spotify to function fully. We've re-down loaded ap's for both devices, reset our...
  • Resin
  • Casual Listener
  • 559 Views
  • 5 replies
  • 0 likes
  • 559 Views
  • 5 replies
  • 0 likes

My Daily Mix

I'm listening to one of the 'My Daily Mix' lists on my iphone and it will play the first few songs then go back to the beginning. Then it'll start playing each song twice in a row. When I go farther down and the list and select a song to play it'll p...

  • Newbie
  • I'm listening to one of the 'My Daily Mix' lists on my iphone and it will play the first few songs then go back to the beginning. Then it'll start playing each song twice in a row. When I go farther ...
  • 207 Views
  • 0 replies
  • 0 likes
  • 207 Views
  • 0 replies
  • 0 likes

New phone, having Spotify issues

On my old phone, whenever I would add music to playlists they would automatically be added to the list of all songs in my library. With my new phone, my song list looks way off and any new songs I add to playlists are not being added to my song list....

  • Casual Listener
  • On my old phone, whenever I would add music to playlists they would automatically be added to the list of all songs in my library. With my new phone, my song list looks way off and any new songs I ad...
  • jnorris170
  • Community Legend
  • 242 Views
  • 1 replies
  • 0 likes
  • 242 Views
  • 1 replies
  • 0 likes

Recommended music

Ever since I updated the app it won't play any of the music on my playlist, it strictly plays recommended music. How can I get it to stop?

  • Newbie
  • Ever since I updated the app it won't play any of the music on my playlist, it strictly plays recommended music. How can I get it to stop?
  • user-removed
  • Not applicable
  • 306 Views
  • 1 replies
  • 0 likes
  • 306 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Randomly Stops Playing Between Tracks

Occasionally Spotify will stop playing a song when there's only a couple of seconds left. The player doesn't automatically play the next song and I need to skip forward. I've noticed some songs I stream from my playlists always have the issues. Other...

  • Casual Listener
  • Occasionally Spotify will stop playing a song when there's only a couple of seconds left. The player doesn't automatically play the next song and I need to skip forward. I've noticed some songs I str...
  • miketse12
  • Casual Listener
  • 1173 Views
  • 6 replies
  • 0 likes
  • 1173 Views
  • 6 replies
  • 0 likes