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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 70739 Views
  • 16 replies
  • 37 likes
  • 70739 Views
  • 16 replies
  • 37 likes

Cannot Sync files to iPhone 6s

I have previously synced a couple of local songs from my computer to my playlists, and when I pulled up the playlist on my phone I was able to listen to them. Recently I tried to add a few more songs using the same process and the songs will show up ...

  • Newbie
  • I have previously synced a couple of local songs from my computer to my playlists, and when I pulled up the playlist on my phone I was able to listen to them. Recently I tried to add a few more songs...
  • 330 Views
  • 0 replies
  • 1 likes
  • 330 Views
  • 0 replies
  • 1 likes

Iphone notifications for new inbox message not working

iphone push notification stopped working. Used to work flawlessly as friends would send songs or reply to songs I sent to them. I would even receive a nice notification on my apple watch. For some reason all notifications have stopped. I won't know I...

  • Casual Listener
  • iphone push notification stopped working.  Used to work flawlessly as friends would send songs or reply to songs I sent to them.  I would even receive a nice notification on my apple watch....
  • Alexiatran
  • Casual Listener
  • 1146 Views
  • 2 replies
  • 3 likes
  • inbox
    iOS
    messages
  • 1146 Views
  • 2 replies
  • 3 likes

Playlists can not be Public AND collaborative?

If I press "Make non-collaborative" then the option to "make public" appears. So I make public. But then when I press "make collaborative" again, it goes back to secret. This is stupid annoying, seems like a very basic feature is buggy

  • Casual Listener
  • If I press "Make non-collaborative" then the option to "make public" appears. So I make public. But then when I press "make collaborative" again, it goes back to secret. This is stupid annoying, seem...
  • Catee
  • Community Legend
  • 652 Views
  • 5 replies
  • 0 likes
  • 652 Views
  • 5 replies
  • 0 likes

Erro no pagamento

Eu coloquei o número do cartão de crédito e finalizei o pagamento, mas a página do ficou carregando e não sou mais dali. Então fechei a página e agora o pagamento foi aceito mas não consta nada na minha conta, e continuo com o plano free.

  • Casual Listener
  • Eu coloquei o número do cartão de crédito e finalizei o pagamento, mas a página do ficou carregando e não sou mais dali. Então fechei a página e agora o pagamento foi aceito mas não consta nada na mi...
  • Bittencourt
  • Spotify Star
  • 317 Views
  • 1 replies
  • 0 likes
  • 317 Views
  • 1 replies
  • 0 likes

Been Charged twice and don't have premium still

Spotify Charged my debit card twice and I don't have premium on my card. Can I get a refund or something? This is terrible customer service just saying.

  • Visitor
  • Spotify Charged my debit card twice and I don't have premium on my card. Can I get a refund or something? This is terrible customer service just saying.
  • Maxim
  • Spotify Star
  • 391 Views
  • 5 replies
  • 0 likes
  • 391 Views
  • 5 replies
  • 0 likes

Solved!! Spotify playing on more than one device.

Why doesn't spotify allow premium users to play on more than one device at a time? It's crazy that you have to get a subscription for each family member to make sure the music isn't stoppped all the time. I understand that it can't be an unlimited am...

  • Newbie
  • Why doesn't spotify allow premium users to play on more than one device at a time? It's crazy that you have to get a subscription for each family member to make sure the music isn't stoppped all the ...
  • deovas
  • Casual Listener
  • 15055 Views
  • 15 replies
  • 4 likes
  • 15055 Views
  • 15 replies
  • 4 likes

iOS Mobile App - Inbox Feature Missing

Is there any way to access your inbox via the mobile app? I thought there used to be a bell icon that let you view your messages.

  • Newbie
  • Is there any way to access your inbox via the mobile app?  I thought there used to be a bell icon that let you view your messages.
  • Maxim
  • Spotify Star
  • 877 Views
  • 1 replies
  • 0 likes
  • 877 Views
  • 1 replies
  • 0 likes

Spotify automaticly stops or continue a song

My spotify is random stopping my songs or continue to the next song or go back to the last played some. Often it continues a song worh 10 seconds. I am doing nothing, nothing on my iphone or on my in-ears either

  • Casual Listener
  • My spotify is random stopping my songs or continue to the next song or go back to the last played some. Often it continues a song worh 10 seconds. I am doing nothing, nothing on my iphone or on my in...
  • Hubo
  • Community Legend
  • 247 Views
  • 1 replies
  • 0 likes
  • 247 Views
  • 1 replies
  • 0 likes

[iOS] Siri Integration with the iOS 10 Siri Developer API

Está esquentado meu iPhone quando estou entrando na navegação online Oq está acontecendo? Spotify agora é ferro de passar Roupa?

  • Newbie
  • Está esquentado meu iPhone quando estou entrando na navegação online Oq está acontecendo? Spotify agora é ferro de passar Roupa?
  • 326 Views
  • 0 replies
  • 0 likes
  • 326 Views
  • 0 replies
  • 0 likes

Starbucks Linking

I am unable to link my Starbucks app with Spotify. Every time I try to connect to Spotify from my Starbucks app it briefly opens the Spotify app and flashes a check mark and then reopens Starbucks app and it shows the account not linked. I've tried l...

  • Casual Listener
  • I am unable to link my Starbucks app with Spotify. Every time I try to connect to Spotify from my Starbucks app it briefly opens the Spotify app and flashes a check mark and then reopens Starbucks ap...
  • itu_
  • Community Legend
  • 840 Views
  • 3 replies
  • 1 likes
  • 840 Views
  • 3 replies
  • 1 likes

Automatically logging in to brother's account through Facebook

I was on holiday with my brothers last weekend, my brother signed in on spotify on my iPad. Back home I wanted to log in with my own account again, but I immediately get logged back in to his. I have facebook installed on my iPad, I'm logged in with ...

  • Casual Listener
  •   I was on holiday with my brothers last weekend, my brother signed in on spotify on my iPad. Back home I wanted to log in with my own account again, but I immediately get logged back in to his...
  • Josnl89
  • Casual Listener
  • 389 Views
  • 1 replies
  • 0 likes
  • 389 Views
  • 1 replies
  • 0 likes

Url Schemes search (App link) not working

Hello everyone, Brief description of the issue:We found an issue with Spotify when we want to open the app with url schemes in search mode, Spotify app crash. Steps to reproduce the issue:The step can be reproduced without code, just open safari and ...

  • Newbie
  • Hello everyone,   Brief description of the issue: We found an issue with Spotify when we want to open the app with url schemes in search mode, Spotify app crash.   Steps to r...
  • nferocious76
  • Regular
  • 2341 Views
  • 1 replies
  • 0 likes
  • 2341 Views
  • 1 replies
  • 0 likes

When will premium buy button be fixed on iOS

Defect in iOS app that means when try to buy premium (press button) nothing happens.If anyone knows someone at Spotify please ask them to test & fixIf you only test one Burton test this

  • Casual Listener
  • Defect in iOS app that means when try to buy premium (press button) nothing happens. If anyone knows someone at Spotify please ask them to test & fix If you only test one Burton test this
  • Antonytm
  • Casual Listener
  • 199 Views
  • 1 replies
  • 0 likes
  • 199 Views
  • 1 replies
  • 0 likes

Help!!! Subscribed to premium but still on free mode

I subscribed this morning to spotify premium and received a text that i'm already registered but im still on free mode. I already tried to uninstall re-install, logout-login..

  • Newbie
  • I subscribed this morning to spotify premium and received a text that i'm already registered but im still on free mode. I already tried to uninstall re-install, logout-login..
  • MattSuda
  • Spotify Star
  • 211 Views
  • 1 replies
  • 0 likes
  • 211 Views
  • 1 replies
  • 0 likes

premium

I have my cellular data on but have turned off cellular data for spotify app. I am trying to listen to an offline playlist but it is still using my cellular data. Am I doing something incorrect?

  • Newbie
  • I have my cellular data on but have turned off cellular data for spotify app. I am trying to listen to an offline playlist but it is still using my cellular data.  Am I doing something incorrect?
  • MattSuda
  • Spotify Star
  • 224 Views
  • 1 replies
  • 0 likes
  • 224 Views
  • 1 replies
  • 0 likes

Recurring 30 day trial but I just want to buy!?

I recently had premium but I lost my bank card and forgot to update my new bank card details to PayPal, therefore my premium was cancelled. I am now just trying to buy back my premium without having the 30 day trial however it won't let me proceed, a...

  • Newbie
  • I recently had premium but I lost my bank card and forgot to update my new bank card details to PayPal, therefore my premium was cancelled. I am now just trying to buy back my premium without having ...
  • MattSuda
  • Spotify Star
  • 258 Views
  • 1 replies
  • 0 likes
  • 258 Views
  • 1 replies
  • 0 likes

Spotify is downloading all the Music again

After a 2 months Interruption of Spotify Premium I was back and tried to listen offline to my old music again. But it didnt work. Spotify still knows what my favourites are as they are listed in the Library, but it is downloading everything again. Sp...

  • Casual Listener
  • After a 2 months Interruption of Spotify Premium I was back and tried to listen offline to my old music again. But it didnt work. Spotify still knows what my favourites are as they are listed in the ...
  • Flxxx
  • Casual Listener
  • 2145 Views
  • 6 replies
  • 0 likes
  • 2145 Views
  • 6 replies
  • 0 likes

Solved!! spotify syncing issue on ipod touch

Sorry if this has been answered but I didn't see it. I'm using an old ipod touch, so I had to go in through the itunes and download the old spotify and am using that. I went through and spent about 2 hours saving enough albums to really have a base c...

  • Regular
  • Sorry if this has been answered but I didn't see it.   I'm using an old ipod touch, so I had to go in through the itunes and download the old spotify and am using that.   I went through a...
  • crazbound
  • Regular
  • 2891 Views
  • 5 replies
  • 0 likes
  • 2891 Views
  • 5 replies
  • 0 likes

Usin spotify to control multiple devices-bandwidth usage

Hi all,If I use spotify on my mobile to say control spotify on ipad, where does spotify consume its bandwidth while streaming music? The mobile or the iphone?I ask because my mobile and ipad have different mobile usage allowances.Can anyone help?

  • Newbie
  • Hi all, If I use spotify on my mobile to say control spotify on ipad, where does spotify consume its bandwidth while streaming music? The mobile or the iphone? I ask because my mobile and ipad ...
  • Jacob
  • Community Legend
  • 328 Views
  • 1 replies
  • 0 likes
  • 328 Views
  • 1 replies
  • 0 likes

Distorted sound / control volume under iOS

Hi, I've got a problem regarding distortion on some tracks when I listen to them via headphones (Sony MDR-1000X in my case). For example, if I listen to https://open.spotify.com/track/5zOnoB8FdZudDcPX4O8WqF there's a very noticable distortion at 1:19...

  • Visitor
  • Hi,   I've got a problem regarding distortion on some tracks when I listen to them via headphones (Sony MDR-1000X in my case). For example, if I listen to https://open.spotify.com/track/5...
  • 276 Views
  • 0 replies
  • 0 likes
  • 276 Views
  • 0 replies
  • 0 likes