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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 52516 Views
  • 16 replies
  • 36 likes
  • 52516 Views
  • 16 replies
  • 36 likes

Some songs won't download for offline listening

Hello, I tried to download my songs but it downloaded some of them and then stopped downloading. It says it's downloading but stuck. I found out that there's a 3333 song limit for offline, I don't think I reach that limit but still I removed all my o...

  • Newbie
  • Hello,   I tried to download my songs but it downloaded some of them and then stopped downloading. It says it's downloading but stuck. I found out that there's a 3333 song limit for offline, I...
  • ToolboxT
  • Roadie
  • 223 Views
  • 1 replies
  • 0 likes
  • 223 Views
  • 1 replies
  • 0 likes

Trying to download to saved songs.

Alright so I've been a premium member for a month now. Well I've been trying to download music on my Amazon kindle and IPad both but when I press the download button it just says waiting to download. Even though I have wifi turned on and I've made su...

  • Newbie
  • Alright so I've been a premium member for a month now. Well I've been trying to download music on my Amazon kindle and IPad both but when I press the download button it just says waiting to download....
  • ToolboxT
  • Roadie
  • 219 Views
  • 1 replies
  • 0 likes
  • 219 Views
  • 1 replies
  • 0 likes

In a large playlist only one artist is played

I have a large playlist with about 200 songs in it and there are about 30/40 songs from eminem in it. When i listen to the playlist and shuffle it always goes tru the eminem songs first before it plays the other songs. Please help its vert annoying

  • Casual Listener
  • I have a large playlist with about 200 songs in it and there are about 30/40 songs from eminem in it. When i listen to the playlist and shuffle it always goes tru the eminem songs first before it pla...
  • Finncwap
  • Casual Listener
  • 1450 Views
  • 3 replies
  • 1 likes
  • 1450 Views
  • 3 replies
  • 1 likes

Local Files Not Syncing

I'm trying to sync local files from my computer onto my phone (iphone 6s). I've followed all the steps that I've seen in other posts and from the app itself, but nothing has changed. I am logged into the same wifi and I have clicked download on both ...

  • Casual Listener
  • I'm trying to sync local files from my computer onto my phone (iphone 6s).  I've followed all the steps that I've seen in other posts and from the app itself, but nothing has changed. I am logge...
  • klee1214
  • Roadie
  • 468 Views
  • 3 replies
  • 0 likes
  • 468 Views
  • 3 replies
  • 0 likes

Playlists not showing up

My playlists on my iPhone are not showing up and I'm not sure why. Can someone help?

  • Newbie
  • My playlists on my iPhone are not showing up and I'm not sure why. Can someone help?
  • klee1214
  • Roadie
  • 249 Views
  • 1 replies
  • 0 likes
  • 249 Views
  • 1 replies
  • 0 likes

Inbox gone on app

I can't find the inbox for sharing music with friends on the apple box. Help!I can no longer find it on the top right after clicking on my profile...

  • Newbie
  • I can't find the inbox for sharing music with friends on the apple box. Help! I can no longer find it on the top right after clicking on my profile...
  • newyearseves
  • Regular
  • 2355 Views
  • 1 replies
  • 0 likes
  • 2355 Views
  • 1 replies
  • 0 likes

Spotify causing Iphone 6S re-start after 1-2min of my first song

Hi,After 1-2min of my first song, my iPhone 6S will do a re-start. This re-start is little weird as there won't be any apple logo, But a black screen with loading circle for 5-7sec and lock screen will come up. I can use my fingerprint scan to unlock...

  • Casual Listener
  • Hi, After 1-2min of my first song, my iPhone 6S will do a re-start. This re-start is little weird as there won't be any apple logo, But a black screen with loading circle for 5-7sec and lock scree...
  • hvredz
  • Casual Listener
  • 730 Views
  • 1 replies
  • 0 likes
  • Blackscreen
    iphone
    iPhone 6s
    restart
  • 730 Views
  • 1 replies
  • 0 likes

Two histories on Spotify

Hello, when I open spotify I have two histories, one associated with an iphone I do not own more. how do I delete the old history?

  • Casual Listener
  • Hello, when I open spotify I have two histories, one associated with an iphone I do not own more. how do I delete the old history?
  • wingshq
  • Community Legend
  • 786 Views
  • 9 replies
  • 0 likes
  • 786 Views
  • 9 replies
  • 0 likes

Spotify keeps stopping on I pad

Hi Spotify keeps stopping saying I'm logged in elsewhere. Checked PC and I phone both not logged in. Any ideas?thanksbill

  • Casual Listener
  • Hi Spotify keeps stopping saying I'm logged in elsewhere. Checked PC and I phone both not logged in. Any ideas? thanks bill
  • Jacob
  • Community Legend
  • 227 Views
  • 1 replies
  • 0 likes
  • 227 Views
  • 1 replies
  • 0 likes

Account

I'm being charged on my account and my subscription is free can we get a way to link my card to the account it being charged in?

  • Newbie
  • I'm being charged on my account and my subscription is free can we get a way to link my card to the account it being charged in?
  • Maxim
  • Spotify Star
  • 271 Views
  • 1 replies
  • 1 likes
  • 271 Views
  • 1 replies
  • 1 likes

Charged through phone bill

I had a mix up on wanting to delete my current account and create a new one and can't remember exactly what I did, but I still came out with keeping my current account which I was fine with. Recently looking on my Phone bill I was charged £9.99 for S...

  • Newbie
  • I had a mix up on wanting to delete my current account and create a new one and can't remember exactly what I did, but I still came out with keeping my current account which I was fine with. Recently...
  • Bittencourt
  • Spotify Star
  • 226 Views
  • 1 replies
  • 0 likes
  • 226 Views
  • 1 replies
  • 0 likes

Superuser Contribution Lock Screen music button Problems

Okay, so since IOS 10 came out, i have had such a problem where whenever i would play a song, lock my phone and then try to go to the next song, the next button, back button and play button will sometimes be rendered unresponsive. Thus causing me to ...

  • Regular
  • Okay, so since IOS 10 came out, i have had such a problem where whenever i would play a song, lock my phone and then try to go to the next song, the next button, back button and play button will some...
  • rinhon
  • Newbie
  • 2223 Views
  • 21 replies
  • 0 likes
  • 2223 Views
  • 21 replies
  • 0 likes

Mobile play

So my app opens on my iPhone, but as soon as I hit play, it kicks me out. It works on my laptop. Please help since this is the only way for me to listen to music while I work out!!!

  • Casual Listener
  • So my app opens on my iPhone, but as soon as I hit play, it kicks me out. It works on my laptop. Please help since this is the only way for me to listen to music while I work out!!!  
  • Goslopo
  • Roadie
  • 375 Views
  • 3 replies
  • 0 likes
  • 375 Views
  • 3 replies
  • 0 likes

IOS app via Chromecast doesn't work

Yesterday, I failed starting Spotify via Chromecast using the IOS app. Chromecast gets initiated, but the screen is just black. It seems as if the app never loads on Cromecast. I have tested as follows, all with this result:Iphone via Cromecast Video...

  • Newbie
  • Yesterday, I failed starting Spotify via Chromecast using the IOS app. Chromecast gets initiated, but the screen is just black. It seems as if the app never loads on Cromecast. I have tested as follo...
  • 253 Views
  • 0 replies
  • 0 likes
  • 253 Views
  • 0 replies
  • 0 likes

Problème de payement

J'ai 15,42$ dans mon compte itune, et quand j'essaye d'effectuer mon payement a mon abonnement spotify de 13,99$ , je reçois un message qui me dit que je doit rajouter un autre mode payement parce que je n'est pas assez d'argent dans mon compte, mais...

  • Newbie
  • J'ai 15,42$ dans mon compte itune, et quand j'essaye d'effectuer mon payement a mon abonnement spotify de 13,99$ , je reçois un message qui me dit que je doit rajouter un autre mode payement parce qu...
  • 237 Views
  • 0 replies
  • 0 likes
  • 237 Views
  • 0 replies
  • 0 likes

Downloading podcasts

When downloading songs to my iPhone for offline listening I see a spinning indicator next to each *song* as it is being downloaded and then the green down arrow appears to show that it has been downloaded. However, when trying to download a *podcast*...

  • Newbie
  • When downloading songs to my iPhone for offline listening I see a spinning indicator next to each *song* as it is being downloaded and then the green down arrow appears to show that it has been downl...
  • 3420 Views
  • 0 replies
  • 4 likes
  • 3420 Views
  • 0 replies
  • 4 likes

Playing music from playlist or albums

If I hit shuffle play any time I want to listen to my music it plays a completely different song that's not saved when I hit shuffle play

  • Newbie
  • If I hit shuffle play any time I want to listen to my music it plays a completely different song that's not saved when I hit shuffle play
  • bawesome1234
  • Newbie
  • 213 Views
  • 1 replies
  • 0 likes
  • 213 Views
  • 1 replies
  • 0 likes

Music won't play in order of the playlist I have set up!!

I've had Spotify forever, and recently whenever I try to play a song it won't play the song that's next in the playlist. Shuffle is NOT on and it just skips to a different part of the playlist and then plays from there in order. Here's an example (wi...

  • Casual Listener
  • I've had Spotify forever, and recently whenever I try to play a song it won't play the song that's next in the playlist. Shuffle is NOT on and it just skips to a different part of the playlist and th...
  • Catcatattack87
  • Casual Listener
  • 751 Views
  • 3 replies
  • 0 likes
  • 751 Views
  • 3 replies
  • 0 likes

Your app is terrible, sort it out, seriously

As much as I love Spotify on the Desktop, and I like having it in my pocket, the mobile app is really kind of terrible. I can't sort and play by artist or album, I can't queue, I can't really do anything other than play a playlist. It doesn't release...

  • Regular
  • As much as I love Spotify on the Desktop, and I like having it in my pocket, the mobile app is really kind of terrible.   I can't sort and play by artist or album, I can't queue, I can't reall...
  • pink_oboe
  • Casual Listener
  • 13364 Views
  • 20 replies
  • 20 likes
  • 13364 Views
  • 20 replies
  • 20 likes