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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 69988 Views
  • 16 replies
  • 37 likes
  • 69988 Views
  • 16 replies
  • 37 likes

Local Files Not Syncing

I'm trying to sync local files from my computer onto my phone (iphone 6s). I've followed all the steps that I've seen in other posts and from the app itself, but nothing has changed. I am logged into the same wifi and I have clicked download on both ...

  • Casual Listener
  • I'm trying to sync local files from my computer onto my phone (iphone 6s).  I've followed all the steps that I've seen in other posts and from the app itself, but nothing has changed. I am logge...
  • klee1214
  • Roadie
  • 476 Views
  • 3 replies
  • 0 likes
  • 476 Views
  • 3 replies
  • 0 likes

Playlists not showing up

My playlists on my iPhone are not showing up and I'm not sure why. Can someone help?

  • Newbie
  • My playlists on my iPhone are not showing up and I'm not sure why. Can someone help?
  • klee1214
  • Roadie
  • 257 Views
  • 1 replies
  • 0 likes
  • 257 Views
  • 1 replies
  • 0 likes

Inbox gone on app

I can't find the inbox for sharing music with friends on the apple box. Help!I can no longer find it on the top right after clicking on my profile...

  • Newbie
  • I can't find the inbox for sharing music with friends on the apple box. Help! I can no longer find it on the top right after clicking on my profile...
  • newyearseves
  • Regular
  • 2369 Views
  • 1 replies
  • 0 likes
  • 2369 Views
  • 1 replies
  • 0 likes

Spotify causing Iphone 6S re-start after 1-2min of my first song

Hi,After 1-2min of my first song, my iPhone 6S will do a re-start. This re-start is little weird as there won't be any apple logo, But a black screen with loading circle for 5-7sec and lock screen will come up. I can use my fingerprint scan to unlock...

  • Casual Listener
  • Hi, After 1-2min of my first song, my iPhone 6S will do a re-start. This re-start is little weird as there won't be any apple logo, But a black screen with loading circle for 5-7sec and lock scree...
  • hvredz
  • Casual Listener
  • 744 Views
  • 1 replies
  • 0 likes
  • Blackscreen
    iphone
    iPhone 6s
    restart
  • 744 Views
  • 1 replies
  • 0 likes

Two histories on Spotify

Hello, when I open spotify I have two histories, one associated with an iphone I do not own more. how do I delete the old history?

  • Casual Listener
  • Hello, when I open spotify I have two histories, one associated with an iphone I do not own more. how do I delete the old history?
  • wingshq
  • Community Legend
  • 808 Views
  • 9 replies
  • 0 likes
  • 808 Views
  • 9 replies
  • 0 likes

Spotify keeps stopping on I pad

Hi Spotify keeps stopping saying I'm logged in elsewhere. Checked PC and I phone both not logged in. Any ideas?thanksbill

  • Casual Listener
  • Hi Spotify keeps stopping saying I'm logged in elsewhere. Checked PC and I phone both not logged in. Any ideas? thanks bill
  • Jacob
  • Community Legend
  • 238 Views
  • 1 replies
  • 0 likes
  • 238 Views
  • 1 replies
  • 0 likes

Account

I'm being charged on my account and my subscription is free can we get a way to link my card to the account it being charged in?

  • Newbie
  • I'm being charged on my account and my subscription is free can we get a way to link my card to the account it being charged in?
  • Maxim
  • Spotify Star
  • 279 Views
  • 1 replies
  • 1 likes
  • 279 Views
  • 1 replies
  • 1 likes

Charged through phone bill

I had a mix up on wanting to delete my current account and create a new one and can't remember exactly what I did, but I still came out with keeping my current account which I was fine with. Recently looking on my Phone bill I was charged £9.99 for S...

  • Newbie
  • I had a mix up on wanting to delete my current account and create a new one and can't remember exactly what I did, but I still came out with keeping my current account which I was fine with. Recently...
  • Bittencourt
  • Spotify Star
  • 239 Views
  • 1 replies
  • 0 likes
  • 239 Views
  • 1 replies
  • 0 likes

Superuser Contribution Lock Screen music button Problems

Okay, so since IOS 10 came out, i have had such a problem where whenever i would play a song, lock my phone and then try to go to the next song, the next button, back button and play button will sometimes be rendered unresponsive. Thus causing me to ...

  • Regular
  • Okay, so since IOS 10 came out, i have had such a problem where whenever i would play a song, lock my phone and then try to go to the next song, the next button, back button and play button will some...
  • rinhon
  • Newbie
  • 2256 Views
  • 21 replies
  • 0 likes
  • 2256 Views
  • 21 replies
  • 0 likes

Mobile play

So my app opens on my iPhone, but as soon as I hit play, it kicks me out. It works on my laptop. Please help since this is the only way for me to listen to music while I work out!!!

  • Casual Listener
  • So my app opens on my iPhone, but as soon as I hit play, it kicks me out. It works on my laptop. Please help since this is the only way for me to listen to music while I work out!!!  
  • Goslopo
  • Roadie
  • 392 Views
  • 3 replies
  • 0 likes
  • 392 Views
  • 3 replies
  • 0 likes

IOS app via Chromecast doesn't work

Yesterday, I failed starting Spotify via Chromecast using the IOS app. Chromecast gets initiated, but the screen is just black. It seems as if the app never loads on Cromecast. I have tested as follows, all with this result:Iphone via Cromecast Video...

  • Newbie
  • Yesterday, I failed starting Spotify via Chromecast using the IOS app. Chromecast gets initiated, but the screen is just black. It seems as if the app never loads on Cromecast. I have tested as follo...
  • 262 Views
  • 0 replies
  • 0 likes
  • 262 Views
  • 0 replies
  • 0 likes

Problème de payement

J'ai 15,42$ dans mon compte itune, et quand j'essaye d'effectuer mon payement a mon abonnement spotify de 13,99$ , je reçois un message qui me dit que je doit rajouter un autre mode payement parce que je n'est pas assez d'argent dans mon compte, mais...

  • Newbie
  • J'ai 15,42$ dans mon compte itune, et quand j'essaye d'effectuer mon payement a mon abonnement spotify de 13,99$ , je reçois un message qui me dit que je doit rajouter un autre mode payement parce qu...
  • 243 Views
  • 0 replies
  • 0 likes
  • 243 Views
  • 0 replies
  • 0 likes

Downloading podcasts

When downloading songs to my iPhone for offline listening I see a spinning indicator next to each *song* as it is being downloaded and then the green down arrow appears to show that it has been downloaded. However, when trying to download a *podcast*...

  • Newbie
  • When downloading songs to my iPhone for offline listening I see a spinning indicator next to each *song* as it is being downloaded and then the green down arrow appears to show that it has been downl...
  • 3430 Views
  • 0 replies
  • 4 likes
  • 3430 Views
  • 0 replies
  • 4 likes

Playing music from playlist or albums

If I hit shuffle play any time I want to listen to my music it plays a completely different song that's not saved when I hit shuffle play

  • Newbie
  • If I hit shuffle play any time I want to listen to my music it plays a completely different song that's not saved when I hit shuffle play
  • bawesome1234
  • Newbie
  • 224 Views
  • 1 replies
  • 0 likes
  • 224 Views
  • 1 replies
  • 0 likes

Music won't play in order of the playlist I have set up!!

I've had Spotify forever, and recently whenever I try to play a song it won't play the song that's next in the playlist. Shuffle is NOT on and it just skips to a different part of the playlist and then plays from there in order. Here's an example (wi...

  • Casual Listener
  • I've had Spotify forever, and recently whenever I try to play a song it won't play the song that's next in the playlist. Shuffle is NOT on and it just skips to a different part of the playlist and th...
  • Catcatattack87
  • Casual Listener
  • 772 Views
  • 3 replies
  • 0 likes
  • 772 Views
  • 3 replies
  • 0 likes

Your app is terrible, sort it out, seriously

As much as I love Spotify on the Desktop, and I like having it in my pocket, the mobile app is really kind of terrible. I can't sort and play by artist or album, I can't queue, I can't really do anything other than play a playlist. It doesn't release...

  • Regular
  • As much as I love Spotify on the Desktop, and I like having it in my pocket, the mobile app is really kind of terrible.   I can't sort and play by artist or album, I can't queue, I can't reall...
  • pink_oboe
  • Casual Listener
  • 13555 Views
  • 20 replies
  • 20 likes
  • 13555 Views
  • 20 replies
  • 20 likes

Playlist Reshuffling

Hello. I'm a non-premium Spotify member, and I was wondering if, on iOS there was a way to reshuffle a playlist? Meaning, once I'm out of skips, is there a way I can click shuffle again and it will restart the playlist with a different song? Every ti...

  • Newbie
  • Hello. I'm a non-premium Spotify member, and I was wondering if, on iOS there was a way to reshuffle a playlist? Meaning, once I'm out of skips, is there a way I can click shuffle again and it will r...
  • 994 Views
  • 0 replies
  • 0 likes
  • 994 Views
  • 0 replies
  • 0 likes

Listen playlist without radio

Hello, I would like to listen to my playlist without the radio launching with, how to do?

  • Casual Listener
  • Hello, I would like to listen to my playlist without the radio launching with, how to do?
  • Romu83
  • Casual Listener
  • 293 Views
  • 1 replies
  • 0 likes
  • 293 Views
  • 1 replies
  • 0 likes

Why does my spotify change appearance sometimes?

Why does my spotify change appearance sometimes? I has this really nice look but it suddenly changes back to the normal not so good look. I have pitchers of both but I can't se a way of uploading them here.

  • Casual Listener
  • Why does my spotify change appearance sometimes? I has this really nice look but it suddenly changes back to the normal not so good look. I have pitchers of both but I can't se a way of uploading the...
  • sindreg
  • Gig Goer
  • 551 Views
  • 2 replies
  • 0 likes
  • 551 Views
  • 2 replies
  • 0 likes