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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 81241 Views
  • 19 replies
  • 37 likes
  • 81241 Views
  • 19 replies
  • 37 likes

Conta premium continua free

Boa noite , fiz a adesão da conta premium promocional , no site o status constava como premium mas no aplicativo e no meu notebook consta como free , já fiz de tudo , desintalei tirei a conta coloquei e nada acontece tenho todos os comprovantes de de...

  • Newbie
  • Boa noite , fiz a adesão da conta premium promocional , no site o status constava como premium mas no aplicativo e no meu notebook consta como free , já fiz de tudo , desintalei tirei a conta coloque...
  • 261 Views
  • 0 replies
  • 0 likes
  • 261 Views
  • 0 replies
  • 0 likes

Spotify won't download local file music

So I have had spotify premium for a long time now. I recently heard a song, remix, which I really wanted for my library but was not on spotify. I had to get the song off of itunes. I transferred the itunes song to my spotify through local files. I pu...

  • Newbie
  • So I have had spotify premium for a long time now. I recently heard a song, remix, which I really wanted for my library but was not on spotify. I had to get the song off of itunes. I transferred the ...
  • 298 Views
  • 0 replies
  • 1 likes
  • 298 Views
  • 0 replies
  • 1 likes

Bose Soundtouch 10 connect from anywhere issue

I have recently purchased two Bose Soundtouch 10 wireless speakers which im very impressed with. Myself and other family members regularly use the Spotify App on all our devices with these speakers. However i have recently noticed that you can still ...

  • Newbie
  • I have recently purchased two Bose Soundtouch 10 wireless speakers which im very impressed with.  Myself and other family members regularly use the Spotify App on all our devices with these spea...
  • 414 Views
  • 0 replies
  • 0 likes
  • 414 Views
  • 0 replies
  • 0 likes

Can't login - already created account

On iOS 10.2 can't sign in on a email created account account. Pop up error is login failed - you've already created an account with this email address. Note I am trying to sign in not create a new account.

  • Newbie
  • On iOS 10.2 can't sign in on a email created account account. Pop up error is login failed - you've already created an account with this email address. Note I am trying to sign in not create a new ac...
  • 314 Views
  • 0 replies
  • 0 likes
  • 314 Views
  • 0 replies
  • 0 likes

Solved!! My spotify is showing a different language.

I attached a screen shot on what my spotiy is doing. Not sure how to change it????

  • Newbie
  • I attached a screen shot on what my spotiy is doing. Not sure how to change it???? 
  • misticarose
  • Casual Listener
  • 19799 Views
  • 10 replies
  • 0 likes
  • 19799 Views
  • 10 replies
  • 0 likes

Randomly shuffling songs and playing songs at ten second intervals

I've had Spotify for quite some time and never had any problems with it. However, recently on my iPhone 5, my Spotify has been randomly shuffling songs and sometimes the songs play at ten second intervals meaning I can't even listen to the song I don...

  • Visitor
  • I've had Spotify for quite some time and never had any problems with it. However, recently on my iPhone 5, my Spotify has been randomly shuffling songs and sometimes the songs play at ten second inte...
  • 289 Views
  • 0 replies
  • 0 likes
  • 289 Views
  • 0 replies
  • 0 likes

"Improving Playlist" pop up gets stuck when thumbing in radio on iOS

"Improving Playlist" pop up gets stuck when thumbing in radio on iOS. This happens when selecting the radio option from a playlist. Then when I hear a song I'd like to thumbs up or thumbs down the pop up gets stuck and floats over the app, which othe...

  • Regular
  • "Improving Playlist" pop up gets stuck when thumbing in radio on iOS.   This happens when selecting the radio option from a playlist. Then when I hear a song I'd like to thumbs up or thumbs do...
  • 362 Views
  • 0 replies
  • 0 likes
  • 362 Views
  • 0 replies
  • 0 likes

Why does spotify turn off??

Ok so as the title suggests my query is simply, Why does spotify turn off?? after extended periods the program simply shuts down on my itouch. I work in a gym and i use my spotify while im on the floor taking my clients and group classes etc. im usua...

  • Casual Listener
  • Ok so as the title suggests my query is simply, Why does spotify turn off?? after extended periods the program simply shuts down on my itouch. I work in a gym and i use my spotify while im on the flo...
  • jett2whit
  • Casual Listener
  • 3306 Views
  • 3 replies
  • 2 likes
  • 3306 Views
  • 3 replies
  • 2 likes

Solved!! Spotify pauses whenever I go to other apps

Hello: before I can listen to music via spotify while checking FB or chatitng (via Line). Now, the music pauses whenever I leave spotify and I have to be on the app to listen to music. Has anybody experienced the same problem?

  • Casual Listener
  • Hello:   before I can listen to music via spotify while checking FB or chatitng (via Line). Now, the music pauses whenever I leave spotify and I have to be on the app to listen to music. Has a...
  • Z44NDYK
  • Newbie
  • 2005 Views
  • 5 replies
  • 1 likes
  • 2005 Views
  • 5 replies
  • 1 likes

Help

Quise contratar spotify premium por $9.00 y me terminaron cobrando $99.00 dos veces más los $9.00 de la promoción.

  • Casual Listener
  • Quise contratar spotify premium por $9.00 y me terminaron cobrando $99.00 dos veces más los $9.00 de la promoción.
  • 227 Views
  • 0 replies
  • 0 likes
  • 227 Views
  • 0 replies
  • 0 likes

Why is the music echoing?

Why does the sound on Spotify keep echoing? I tried taking out my earbuds and putting them right in and I had not results. Pls help

  • Newbie
  • Why does the sound on Spotify keep echoing? I tried taking out my earbuds and putting them right in and I had not results. Pls help
  • rransuu
  • Newbie
  • 5523 Views
  • 1 replies
  • 0 likes
  • 5523 Views
  • 1 replies
  • 0 likes

Problems connecting over WiFi

While on cellular network the "connecting"-phase lasts for a second or two, but when I'm connected to wifi at home it's usually appr. 20-30 seconds. And I have tried every possible settings on my router but nothing seems to help.I have experienced th...

  • Casual Listener
  • While on cellular network the "connecting"-phase lasts for a second or two, but when I'm connected to wifi at home it's usually appr. 20-30 seconds. And I have tried every possible settings on my rou...
  • Goodstuff
  • Casual Listener
  • 1080 Views
  • 3 replies
  • 1 likes
  • 1080 Views
  • 3 replies
  • 1 likes

iOS app stuck on sign-on screen

Recently I cannot open my Spotify app. The app gets stuck on the sign-on page with the "three dots" loading screen. I use facebook to sign in. I've tried uninstalling the app and reinstalling it but the same problem persists. I'm currently using iOS ...

  • Newbie
  • Recently I cannot open my Spotify app. The app gets stuck on the sign-on page with the "three dots" loading screen. I use facebook to sign in.   I've tried uninstalling the app and reinstallin...
  • Robin040
  • Casual Listener
  • 690 Views
  • 2 replies
  • 0 likes
  • 690 Views
  • 2 replies
  • 0 likes

App crashes within 10 seconds of opening on iPad 2

Spotify app crashes within 10 seconds of opening on my iPad2. I've tried uninstalling/reinstalling, deleting cookies from Safari (advice from another thread). The problem has been ongoing for 3 months now. The same was happening on my Motorola Turbo ...

  • Casual Listener
  • Spotify app crashes within 10 seconds of opening on my iPad2. I've tried uninstalling/reinstalling, deleting cookies from Safari (advice from another thread). The problem has been ongoing for 3 month...
  • Jennleesupersta
  • Casual Listener
  • 345 Views
  • 2 replies
  • 0 likes
  • 345 Views
  • 2 replies
  • 0 likes

Terms and conditions

I can not use my spotify because the Terms and Conditions will not let me.

  • Newbie
  • I can not use my spotify because the Terms and Conditions will not let me.
  • Bittencourt
  • Spotify Star
  • 286 Views
  • 1 replies
  • 0 likes
  • 286 Views
  • 1 replies
  • 0 likes

Solved!! Problem with old iPHONE

Hi everyone, new to forum here! I want to use spotify on my old iPhone3g that I will leave on my car permenantly. I have spotify installed on it, when I connect it will stay on a facebook screen written ''Discover great music with your friends''. It ...

  • Regular
  • Hi everyone,   new to forum here!    I want to use spotify on my old iPhone3g that I will leave on my car permenantly. I have spotify installed on it, when I connect it will stay o...
  • campionv
  • Newbie
  • 3611 Views
  • 30 replies
  • 0 likes
  • 3611 Views
  • 30 replies
  • 0 likes

Spotify premium on iPhone

Ok so I just got an iTunes gift card for Christmas and I put it in my Apple Store which is the way I pay for Spotify but my premium just ended but I want to do the new 99 cents for 3 months deal however when on my app I choose to get premium it's jus...

  • Newbie
  • Ok so I just got an iTunes gift card for Christmas and I put it in my Apple Store which is the way I pay for Spotify but my premium just ended but I want to do the new 99 cents for 3 months deal howe...
  • Jassy_cupcake23
  • Newbie
  • 481 Views
  • 2 replies
  • 0 likes
  • 481 Views
  • 2 replies
  • 0 likes

Payment issues

My mom wants to give me her premium subscription but since she already paid for hers she had to cancel in order to give it to me. This is obviously due to the fact that there can not be two accounts on one card. After all this, I then tried to do the...

  • Newbie
  • My mom wants to give me her premium subscription but since she already paid for hers she had to cancel in order to give it to me. This is obviously due to the fact that there can not be two accounts ...
  • 232 Views
  • 0 replies
  • 0 likes
  • 232 Views
  • 0 replies
  • 0 likes

Spotify doesn't show artists

My spotify isn't showing the artists, and some album songs, only appears in the albums, if i search for them in the normal songs, they ain't found

  • Visitor
  • My spotify isn't showing the artists, and some album songs, only appears in the albums, if i search for them in the normal songs, they ain't found
  • Jwjudge48
  • Newbie
  • 537 Views
  • 1 replies
  • 0 likes
  • 537 Views
  • 1 replies
  • 0 likes

Solved!! Login failed (iphone)

I made an account, had an error whilst creating it, restarted the app, somehow my email was registered but my account isn't. I consistently get denied logging into the iphone app though I can log into the website. I have no Facebook I signed up on my...

  • Casual Listener
  • I made an account, had an error whilst creating it, restarted the app, somehow my email was registered but my account isn't. I consistently get denied logging into the iphone app though I can log int...
  • khshixm
  • Casual Listener
  • 5692 Views
  • 14 replies
  • 0 likes
  • 5692 Views
  • 14 replies
  • 0 likes