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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 64384 Views
  • 16 replies
  • 37 likes
  • 64384 Views
  • 16 replies
  • 37 likes

Now playing song view not displaying properly (iPad)

As you can see in the attached screenshots, the view that shows the currently playing song is not showing up properly. It's either small or huge. Skipping backward or forward doesn't work if using the left or right swipe gesture.

  • Casual Listener
  • As you can see in the attached screenshots, the view that shows the currently playing song is not showing up properly. It's either small or huge. Skipping backward or forward doesn't work if using th...
  • Hubo
  • Community Legend
  • 356 Views
  • 1 replies
  • 0 likes
  • 356 Views
  • 1 replies
  • 0 likes

Smile.dk

Trying to listen to the album "Smile Paradise" but when I look at it, it doesn't show songs and the shuffle play option is grayed out.

  • Newbie
  • Trying to listen to the album "Smile Paradise" but when I look at it, it doesn't show songs and the shuffle play option is grayed out.
  • 282 Views
  • 0 replies
  • 0 likes
  • 282 Views
  • 0 replies
  • 0 likes

3 device max out

I keep trying to download my saved songs playlist but the app won't allow me, I know it isn't the storage that's an issue, my playlist consist of less that 100 songs. The error message keeps popping up that I've downloaded to more than 3 devices, the...

  • Newbie
  • I keep trying to download my saved songs playlist but the app won't allow me, I know it isn't the storage that's an issue, my playlist consist of less that 100 songs. The error message keeps popping ...
  • SNM
  • Regular
  • 892 Views
  • 2 replies
  • 0 likes
  • devices
    Download bug
    Download error
    Offline Access
  • 892 Views
  • 2 replies
  • 0 likes

New phone - lost spotify playlists

I recently had to reset my iphone and erase all apps etc from my phone. When I downloaded spotify again and logged in, my old playlists were gone. I also tried logging in on the website and still cannot locate my playlists. Spotify was saying that I ...

  • Newbie
  • I recently had to reset my iphone and erase all apps etc from my phone.  When I downloaded spotify again and logged in, my old playlists were gone.  I also tried logging in on the website a...
  • Bittencourt
  • Spotify Star
  • 618 Views
  • 1 replies
  • 0 likes
  • 618 Views
  • 1 replies
  • 0 likes

I wont to get out of this

I can't stop my account with ipad,there is no sutch place that i can clic and stop my order.

  • Visitor
  • I can't stop my account with ipad,there is no sutch place that i can clic and stop my order.
  • Bittencourt
  • Spotify Star
  • 434 Views
  • 3 replies
  • 0 likes
  • 434 Views
  • 3 replies
  • 0 likes

Local files downloaded but not playing

I have a few iTunes files on my spotify, and though the green arrow indicates that they have downloaded, they simply don't play.This isn't a problem on my Mac but is only occuring on my iPhone, and because of this, I cannot play them on my Sonos spea...

  • Newbie
  • I have a few iTunes files on my spotify, and though the green arrow indicates that they have downloaded, they simply don't play. This isn't a problem on my Mac but is only occuring on my iPhone, and...
  • 527 Views
  • 0 replies
  • 0 likes
  • 527 Views
  • 0 replies
  • 0 likes

Import purchased music from settings

I remember being able to import my purchased itunes music inside spotify settings when i had a free account. But now even though i have premium account i cant see that menu.

  • Newbie
  • I remember being able to import my purchased itunes music inside spotify settings when i had a free account. But now even though i have premium account i cant see that menu.
  • 351 Views
  • 0 replies
  • 0 likes
  • 351 Views
  • 0 replies
  • 0 likes

Spotify won't connect to chromecast audio group

I've got two chromecast audio decives set up individually and as a group. If I select either device individually Spotify casts perfectly however if I select the group it just hangs 'connecting' forever.I've checked the router and the AP client settin...

  • Casual Listener
  • I've got two chromecast audio decives set up individually and as a group. If I select either device individually Spotify casts perfectly however if I select the group it just hangs 'connecting' forev...
  • Tomwidd
  • Newbie
  • 4277 Views
  • 5 replies
  • 3 likes
  • 4277 Views
  • 5 replies
  • 3 likes

Syncing Offline Songs

So I've had this issue in the past, where the songs wouldn't offline sync from my Macbook Pro to my Iphone 7. I tried offline syncing using my College Wifi and I went through any and all options to get it to work but to no avail. Once I went back hom...

  • Casual Listener
  • So I've had this issue in the past, where the songs wouldn't offline sync from my Macbook Pro to my Iphone 7. I tried offline syncing using my College Wifi and I went through any and all options to g...
  • 256 Views
  • 0 replies
  • 0 likes
  • 256 Views
  • 0 replies
  • 0 likes

Resetting songs between shuffles

I recently updated the Spotify app to version 6.8 and I noticed that when I shuffle between albums now, the songs don't reset and play from where I was last listening from. Is there a setting I can change so that the songs start from the beginning ev...

  • Newbie
  • I recently updated the Spotify app to version 6.8 and I noticed that when I shuffle between albums now, the songs don't reset and play from where I was last listening from. Is there a setting I can c...
  • 795 Views
  • 0 replies
  • 0 likes
  • 795 Views
  • 0 replies
  • 0 likes

Will not load all albums

Not all my albums are loading only a handful are, any ideas how to view and listen to all my albums again? I'm still having this problem, I've tried reinstalling it that didn't help and I've tried logging out and still that didn't help, finally I tri...

  • Casual Listener
  • Not all my albums are loading only a handful are, any ideas how to view and listen to all my albums again? I'm still having this problem, I've tried reinstalling it that didn't help and I've tried lo...
  • elenaaafae
  • Newbie
  • 366 Views
  • 2 replies
  • 0 likes
  • 366 Views
  • 2 replies
  • 0 likes

Overhaul for CarPlay

Since iOS10 released I've found Spotify for CarPlay to be unusable, with little to no help or information online. It currently only works for me if I begin playing a song on my phone and then plug the phone in, any attempt to switch from radio to Spo...

  • Newbie
  • Since iOS10 released I've found Spotify for CarPlay to be unusable, with little to no help or information online. It currently only works for me if I begin playing a song on my phone and then plug th...
  • 211 Views
  • 0 replies
  • 3 likes
  • 211 Views
  • 0 replies
  • 3 likes

Solved!! Spotify version on iOS

Why is the latest version of spotify on my iOS device is just 6.8 while on my friend's android is already 7.1?

  • Visitor
  • Why is the latest version of spotify on my iOS device is just 6.8 while on my friend's android is already 7.1?
  • Maxim
  • Spotify Star
  • 417 Views
  • 1 replies
  • 0 likes
  • 417 Views
  • 1 replies
  • 0 likes

Broken interface on iPad

Hey, Spotify's current song playing interface seems to be off on my iPad Air (original).Artwork seems to be too large and i cannot see nor access play controls, track's duration, etc. Has anyone come across this problem? How do I fix this? Thanks!

  • Regular
  • Hey,   Spotify's current song playing interface seems to be off on my iPad Air (original). Artwork seems to be too large and i cannot see nor access play controls, track's duration, etc. &nb...
  • 243 Views
  • 0 replies
  • 0 likes
  • 243 Views
  • 0 replies
  • 0 likes

Country missing in Charts

Lithuania TOP50 is missing for both iPhone 6 and iPad mini 2 (iOS 10.1.1).Only Lithuania Viral TOP50 is available.

  • Casual Listener
  • Lithuania TOP50 is missing for both iPhone 6 and iPad mini 2 (iOS 10.1.1). Only Lithuania Viral TOP50 is available.   
  • 309 Views
  • 0 replies
  • 0 likes
  • 309 Views
  • 0 replies
  • 0 likes

All saved songs disappeared from all devices (Premium)

All the saved songs on my account have disappeared on all my devices. Using all Apple devices. Any idea on how to solve this?

  • Newbie
  • All the saved songs on my account have disappeared on all my devices. Using all Apple devices. Any idea on how to solve this?
  • 249 Views
  • 0 replies
  • 0 likes
  • Premium
  • 249 Views
  • 0 replies
  • 0 likes

My Music empty no matter what I do

Last night I went through and followed a bunch of artists. This morning I wake up, and my music library is empty. I go and check on artists I followed, and it says I'm still following them. Unfollowing them and then refollowing them doesn't do anythi...

  • Casual Listener
  • Last night I went through and followed a bunch of artists. This morning I wake up, and my music library is empty. I go and check on artists I followed, and it says I'm still following them. Unfollowi...
  • salinaslyssa
  • Newbie
  • 231 Views
  • 1 replies
  • 0 likes
  • 231 Views
  • 1 replies
  • 0 likes

My playlists are gone

My phone died and when I got on I had to resign in but when I went to play a playlist none out of about 8 playlists were there, I did what it said to do and went to the website and went to recover playlists but it then said there were no playlists to...

  • Newbie
  • My phone died and when I got on I had to resign in but when I went to play a playlist none out of about 8 playlists were there, I did what it said to do and went to the website and went to recover pl...
  • Nico
  • Community Legend
  • 217 Views
  • 1 replies
  • 0 likes
  • 217 Views
  • 1 replies
  • 0 likes

Help

Not all my albums are loading only a handful are, any ideas how to view and listen to all my albums again?

  • Casual Listener
  • Not all my albums are loading only a handful are, any ideas how to view and listen to all my albums again?
  • 231 Views
  • 0 replies
  • 0 likes
  • 231 Views
  • 0 replies
  • 0 likes

Spotify Premium

My Premium subscription is supposed to run up in 2018 but it has stopped working this morning completely out of the blue. Meaning I have access to 'free' Spotify but 6 songs, no selection and no ability to go back which is worse than no music.Has any...

  • Newbie
  • My Premium subscription is supposed to run up in 2018 but it has stopped working this morning completely out of the blue. Meaning I have access to 'free' Spotify but 6 songs, no selection and no abil...
  • cfrostad-ca
  • Newbie
  • 317 Views
  • 1 replies
  • 1 likes
  • 317 Views
  • 1 replies
  • 1 likes