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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 70035 Views
  • 16 replies
  • 37 likes
  • 70035 Views
  • 16 replies
  • 37 likes

Sonos not appearing in Spotify

Hello I have had the email about being able to control Sonos in Spotify, I have had an update for Sonos, it updated everything (and it said about Spotify too)It's all on the same network, but when I go to devices there is no sonos speakers? Grrrr I h...

  • Newbie
  • Hello I have had the email about being able to control Sonos in Spotify, I have had an update for Sonos, it updated everything (and it said about Spotify too) It's all on the same network, but whe...
  • 440 Views
  • 0 replies
  • 2 likes
  • 440 Views
  • 0 replies
  • 2 likes

Logged out on reboot

Hi all, For about the last month or so whenever my phone is switched off/on (namely from me running the Battery to 0% (or 40% thanks to the iOS10 bug)) Spotify logs me out. Logging in takes seconds, but it then has to re-download all my offline music...

  • Newbie
  • Hi all,   For about the last month or so whenever my phone is switched off/on (namely from me running the Battery to 0% (or 40% thanks to the iOS10 bug)) Spotify logs me out.   Logging ...
  • 156 Views
  • 0 replies
  • 0 likes
  • 156 Views
  • 0 replies
  • 0 likes

Solved!! Spotify constantly pauses songs on iPhone and laptop

I have been having problems with spotify for five days now. Basically I cannot stream or play downloaded music because after between 10 and 30 seconds the track will pause and won't restart until I nudge it on again. This happens on all playlists and...

  • Newbie
  • I have been having problems with spotify for five days now. Basically I cannot stream or play downloaded music because after between 10 and 30 seconds the track will pause and won't restart until I n...
  • Johnnyhated
  • Gig Goer
  • 3476 Views
  • 7 replies
  • 5 likes
  • 3476 Views
  • 7 replies
  • 5 likes

Downloading songs

Hi everyone,I have spotify premium on my iphone 6, I have had it for awhile now but it has been giving me problems the last month or so... First my "available offline" button has now changed to "download" button. When I turn on the "download" button ...

  • Newbie
  • Hi everyone, I have spotify premium on my iphone 6, I have had it for awhile now but it has been giving me problems the last month or so... First my "available offline" button has now changed to "do...
  • Johnnyhated
  • Gig Goer
  • 264 Views
  • 1 replies
  • 0 likes
  • 264 Views
  • 1 replies
  • 0 likes

Username showing up as numbers only on web browser (not app)

Hello, I recently made a new playlist and when I open the app on my iPhone to play it, or on my computer it shows the playlist name, followed with By: (my first and las name). However when I open my playlist on the web on my phone, it shows the playl...

  • Newbie
  • Hello,   I recently made a new playlist and when I open the app on my iPhone to play it, or on my computer it shows the playlist name, followed with By: (my first and las name). However when I...
  • 267 Views
  • 0 replies
  • 0 likes
  • 267 Views
  • 0 replies
  • 0 likes

Some Local Files will not transfer to my iPhone!

I have been trying to find answers for this all day and I tried multiple different suggestions but nothing seems to work. I've been trying to sync some Taylor Swift songs (since her music isn't on spotify) to my local files. The majority of the songs...

  • Casual Listener
  • I have been trying to find answers for this all day and I tried multiple different suggestions but nothing seems to work.  I've been trying to sync some Taylor Swift songs (since her music isn'...
  • 178 Views
  • 0 replies
  • 0 likes
  • 178 Views
  • 0 replies
  • 0 likes

App crashes when multitasking and plays only one song

For a few days now I've been having a rather dramatic problem with the iPhone app. It opens fine and lets me play a song, but after that song it just stops playing and freezes. Then after a few seconds the app just closes.Also, if a song is playing a...

  • Casual Listener
  • For a few days now I've been having a rather dramatic problem with the iPhone app. It opens fine and lets me play a song, but after that song it just stops playing and freezes. Then after a few secon...
  • dzmbr
  • Casual Listener
  • 801 Views
  • 4 replies
  • 2 likes
  • 801 Views
  • 4 replies
  • 2 likes

Solved!! Some songs from iTunes won't play

I've synced Spotify with my iTunes library (i.e. I've imported all my iTunes playlists to Spotify), but lots of the songs (maybe a quarter of the total) have not transferred successfullly. These songs show up in Spotify but are greyed out and when I ...

  • Casual Listener
  • I've synced Spotify with my iTunes library (i.e. I've imported all my iTunes playlists to Spotify), but lots of the songs (maybe a quarter of the total) have not transferred successfullly. These song...
  • pbechard
  • Newbie
  • 14536 Views
  • 6 replies
  • 1 likes
  • 14536 Views
  • 6 replies
  • 1 likes

Unable to play 'Downloaded' playlists

Hey Friends,So I'm having this irritating problem with my Spotify account. I've been trying to play some of my playlists offline, after I've downloaded them.I have over 11GB of freee space on my iPhone, I've tried restarting the device, reinstalling ...

  • Newbie
  • Hey Friends, So I'm having this irritating problem with my Spotify account. I've been trying to play some of my playlists offline, after I've downloaded them. I have over 11GB of freee space on m...
  • 285 Views
  • 0 replies
  • 0 likes
  • 285 Views
  • 0 replies
  • 0 likes

Solved!! Where have my Spotify-generated personal playlists gone??

I have Spotify on my HP laptop and on my iPhone. The other day, these new playlists popped up on my iPhone which I'd never seen before, incorporating music by artists & bands I had listened to over the previous few weeks. They were brilliant! Now, ho...

  • Casual Listener
  • I have Spotify on my HP laptop and on my iPhone. The other day, these new playlists popped up on my iPhone which I'd never seen before, incorporating music by artists & bands I had listened to ov...
  • jasonchebib
  • Casual Listener
  • 789 Views
  • 2 replies
  • 0 likes
  • 789 Views
  • 2 replies
  • 0 likes

Only followed artists appearing in My Libary>Artists>Albums

I am pretty sure that I was able to see all artists and their albums under my library, as of today, it has been switched to only artists I am following.Unless I am mistaken this wasn't the case before, would really appreciate if anyone knows of a way...

  • Casual Listener
  • I am pretty sure that I was able to see all artists and their albums under my library, as of today, it has been switched to only artists I am following. Unless I am mistaken this wasn't the case b...
  • 201 Views
  • 0 replies
  • 0 likes
  • 201 Views
  • 0 replies
  • 0 likes

Trying to reset password and it keeps telling me form has expired to try again .

Hiya I'm trying to reset password in getting the reset password email but when I try to reset its telling me my firm has expired to try again . I've tried loads of times but nothing happening is anybody else finding this problem thanks

  • Newbie
  • Hiya I'm trying to reset password in getting the reset password email but when I try to reset its telling me my firm has expired to try again . I've tried loads of times but nothing happening is anyb...
  • Yemile
  • Newbie
  • 366 Views
  • 1 replies
  • 0 likes
  • 366 Views
  • 1 replies
  • 0 likes

Synced songs won't show

Hi I bought a song on iTunes, and I synced it to my computer ( mac ) and put it in my playlist. When I try to look after the song on my phone ( iPhone 6S ) it won't show, and when I try to play it through my computer to my phone it says "song unavail...

  • Newbie
  • Hi I bought a song on iTunes, and I synced it to my computer ( mac ) and put it in my playlist. When I try to look after the song on my phone ( iPhone 6S ) it won't show, and when I try to play it th...
  • 198 Views
  • 0 replies
  • 0 likes
  • 198 Views
  • 0 replies
  • 0 likes

Spotify cannot be started when using wifi

Spotify is working on my iPhone 6 using 4g. No problem. As soon I use it on my WiFi, it cannot be started. This is since a fee weeks. Can somebody help ?

  • Newbie
  • Spotify is working on my iPhone 6 using 4g. No problem. As soon I use it on my WiFi, it cannot be started. This is since a fee weeks. Can somebody help ?
  • 315 Views
  • 0 replies
  • 1 likes
  • 315 Views
  • 0 replies
  • 1 likes

Songs that are downloaded will not play offline

Hello, I have searched for a solution to my problem but have not yet found one. About a month ago I lost the ability to play songs while offline. I have tried everything. I do not have more than 3,333 songs.I only use Spotify on my iPhone and desktop...

  • Music Fan
  • Hello,   I have searched for a solution to my problem but have not yet found one.  About a month ago I lost the ability to play songs while offline.  I have tried everything.  ...
  • UncleLawSchool
  • Music Fan
  • 268 Views
  • 2 replies
  • 0 likes
  • 268 Views
  • 2 replies
  • 0 likes

iPhone /iPad

Hi I have Spotify on my iPhone but couldn't find how to connect my cccount to my iPad ? Can I do this or do I need to have two sperate accounts ??

  • Newbie
  • Hi I have Spotify on my iPhone but couldn't find how to connect my cccount to my iPad ? Can I do this or do I need to have two sperate accounts ??       
  • 245 Views
  • 0 replies
  • 0 likes
  • 245 Views
  • 0 replies
  • 0 likes

Followed Artists

Hi just set filter "downloads" with swiping down in my music/artists.Now I cant reset the filter, cant see the followed artists any more?All I get now is the the information the followed artist will show up here...Any Chance to get this fixed without...

  • Newbie
  • Hi   just set filter "downloads" with swiping down in my music/artists. Now I cant reset the filter, cant see the followed artists any more? All I get now is the the information the followed...
  • Rodrigo
  • Community Legend
  • 306 Views
  • 1 replies
  • 0 likes
  • 306 Views
  • 1 replies
  • 0 likes

Wrong song order in albums

Hi, I started a trial today. I noticed that in some albums the order is wrong. I'm not sure it's related with the shuffle option, as the problem is not only the order in which the songs are played but the order in which they are listed. In any case I...

  • Visitor
  • Hi,   I started a trial today. I noticed that in some albums the order is wrong. I'm not sure it's related with the shuffle option, as the problem is not only the order in which...
  • 306 Views
  • 0 replies
  • 0 likes
  • 306 Views
  • 0 replies
  • 0 likes

Spotify won't run on ipad 2

When I try to run the Spotify it just displays the logo on a black screen for about 5 secs then quits without any error message. My iPad 2 has iOS9.3.5. I can't find any help on here. Thanks in advance, Rod

  • Newbie
  • When I try to run the Spotify it just displays the logo on a black screen for about 5 secs then quits without any error message.  My iPad 2 has iOS9.3.5.   I can't find any help on here. ...
  • 361 Views
  • 0 replies
  • 0 likes
  • 361 Views
  • 0 replies
  • 0 likes