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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 69620 Views
  • 16 replies
  • 37 likes
  • 69620 Views
  • 16 replies
  • 37 likes

Some local files will not play through Spotify Connect (iPhone to Amazon Tap)

(Cross post in "Other" forum) I am trying to play a Spotify playlist through Amazon Tap (Alexa) using the iPhone app. If I connect directly to the Tap through "Spotify Connect", many of my local files will not play through the Tap. If I try to pick a...

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  • Regular
  • (Cross post in "Other" forum)   I am trying to play a Spotify playlist through Amazon Tap (Alexa) using the iPhone app.  If I connect directly to the Tap through "Spotify Connect", many o...
  • thaqza
  • Roadie
  • 779 Views
  • 1 replies
  • 0 likes
  • 779 Views
  • 1 replies
  • 0 likes

Superuser Contribution Trouble playing music

Yesterday my spotify suddenly stopped playing. All my musiclist that were downloaded on my IPhone 6splus aren't annymore and i can't play any music. Not in WiFi, 4G or laptop modus. Who knows what is wrong? I already checked my payments. Nothing is w...

  • Casual Listener
  • Yesterday my spotify suddenly stopped playing. All my musiclist that were downloaded on my IPhone 6splus aren't annymore and i can't play any music. Not in WiFi, 4G or laptop modus. Who knows what is...
  • DerekDerek
  • Newbie
  • 552 Views
  • 4 replies
  • 0 likes
  • 552 Views
  • 4 replies
  • 0 likes

Privacy settings

Hi, is there a way to hide the music you hear (without always activating the private session) and clear the published playlists/artists which you have heard?

  • Casual Listener
  • Hi, is there a way to hide the music you hear (without always activating the private session) and clear the published playlists/artists which you have heard?
  • Bittencourt
  • Spotify Star
  • 1115 Views
  • 3 replies
  • 0 likes
  • 1115 Views
  • 3 replies
  • 0 likes

Can't search for friends

Hello,Just wondering why I am not able to see any friends who have Facebook when I try to "find friends"? I used to be able to but for some reason it's blank now. This is both on my iPhone app and on desktop. I'll attach a screen shot to demonstrate....

  • Casual Listener
  • Hello, Just wondering why I am not able to see any friends who have Facebook when I try to "find friends"? I used to be able to but for some reason it's blank now. This is both on my iPhone app an...
  • thepokey
  • Casual Listener
  • 392 Views
  • 2 replies
  • 0 likes
  • 392 Views
  • 2 replies
  • 0 likes

Error 404

Keep getting this error message even when I in-install the app

  • Newbie
  • Keep getting this error message even when I in-install the app
  • Bittencourt
  • Spotify Star
  • 174 Views
  • 1 replies
  • 0 likes
  • 174 Views
  • 1 replies
  • 0 likes

Can't log in on app

Hello. After I got IOS 10 i can't log in on my Spotify app, I've tried to download it again and restarted my phone. Anyone who has the same problem? Please help

  • Newbie
  • Hello. After I got IOS 10 i can't log in on my Spotify app, I've tried to download it again and restarted my phone. Anyone who has the same problem? Please help
  • Bittencourt
  • Spotify Star
  • 206 Views
  • 1 replies
  • 0 likes
  • 206 Views
  • 1 replies
  • 0 likes

Solved!! Spotify app constantly skipping songs?

Hi all.I am having a problems with the spotify on my phone and on my laptop. On my phone, whenever I play a song, it would just skip it without playing it and go on to the next song, and this circle continues until it cycles through the whole playlis...

  • Regular
  • Hi all. I am having a problems with the spotify on my phone and on my laptop. On my phone, whenever I play a song, it would just skip it without playing it and go on to the next song, and ...
  • ci7
  • Casual Listener
  • 5415 Views
  • 9 replies
  • 4 likes
  • 5415 Views
  • 9 replies
  • 4 likes

unavaliable albums downloaded on computer unplayable on mobile

Hey guys, i have an album thats unavaliable on spotify downloaded on my computer. It plays fine on computer, but wont let me play on mobile. I have premium, is there a way to play it on mobile or am i out of luck?

  • Newbie
  • Hey guys, i have an album thats unavaliable on spotify downloaded on my computer. It plays fine on computer, but wont let me play on mobile. I have premium, is there a way to play it on mobile or am ...
  • 234 Views
  • 0 replies
  • 0 likes
  • 234 Views
  • 0 replies
  • 0 likes

push notifications for new music on iOS devices

Is it possible for your phone to sent you alerts and notifications when an artist you are following posts new music?

  • Newbie
  • Is it possible for your phone to sent you alerts and notifications when an artist you are following posts new music?
  • 329 Views
  • 0 replies
  • 0 likes
  • 329 Views
  • 0 replies
  • 0 likes

Local Files not syncing to mobile

Basically, I have added a song from my laptop's local iTunes library to a Spotify playlist. The problem is that the song isn't syncing to the mobile version of Spotify. Most posts like these that I've read are mentioning the song being greyed out on ...

  • Newbie
  • Basically, I have added a song from my laptop's local iTunes library to a Spotify playlist. The problem is that the song isn't syncing to the mobile version of Spotify. Most posts like these that I'v...
  • splent
  • Regular
  • 321 Views
  • 1 replies
  • 1 likes
  • 321 Views
  • 1 replies
  • 1 likes

Solved!! Login from new phone does not work

Hi everybody, I have a Spotify Premium account on my Mac and iPhone. I bought the iPhone 7 last week and I tried to login to the Spotify app here. At the login, there comes a pop-up that says that I already have an account with this e-mail adress (wh...

  • Casual Listener
  • Hi everybody,   I have a Spotify Premium account on my Mac and iPhone. I bought the iPhone 7 last week and I tried to login to the Spotify app here.  At the login, there comes a pop-up t...
  • Nico
  • Community Legend
  • 514 Views
  • 4 replies
  • 0 likes
  • 514 Views
  • 4 replies
  • 0 likes

Only shuffle/random with a premium account

Hi everybody, i don't understand . I've got a premium account and on my Ipad when i want to start a specific album tapping the first tittle it continue playing with a random tittle. Can someone help me ?

  • Casual Listener
  • Hi everybody,   i don't understand  . I've got a premium account and on my Ipad when i want to start a specific album tapping the first tittle it continue playing with a random tittle.&nb...
  • Michael99
  • Newbie
  • 370 Views
  • 2 replies
  • 1 likes
  • 370 Views
  • 2 replies
  • 1 likes

Spotify premium

Hello. I have a problem with my iphone6s. I activated the spotify premium yesterday but my account says that my subscription is still free. Can you please help me? Thank you so much

  • Casual Listener
  • Hello. I have a problem with my iphone6s. I activated the spotify premium yesterday but my account says that my subscription is still free. Can you please help me? Thank you so much
  • lillymetio
  • Newbie
  • 386 Views
  • 4 replies
  • 0 likes
  • 386 Views
  • 4 replies
  • 0 likes

Solved!! Spotify iOS design changes app update

I have downloaded the latest version of the Spotify for iOS and the hamburger design is still present, how do i change it to the tab menu?

  • Newbie
  • I have downloaded the latest version of the Spotify for iOS and the hamburger design is still present, how do i change it to the tab menu?  
  • Hubo
  • Community Legend
  • 1175 Views
  • 3 replies
  • 0 likes
  • 1175 Views
  • 3 replies
  • 0 likes

Solved!! App crashes just after I open it

I've got an iPhone SE with iOS 10.1.1 and I basically can't open Spotify because it crashes everytime I try to open it.I've already tried closing the app from all devices, changing iPhone region and then changing it again to where I live (Argentina),...

  • Casual Listener
  • I've got an iPhone SE with iOS 10.1.1 and I basically can't open Spotify because it crashes everytime I try to open it. I've already tried closing the app from all devices, changing iPhone region an...
  • Stacybax83
  • Casual Listener
  • 2328 Views
  • 5 replies
  • 0 likes
  • 2328 Views
  • 5 replies
  • 0 likes

Desativei minha conta do Facebook e agora acesso E virei free. Como faço para voltar a ser premium

Desativei minha conta do facebook e fiz o login através normal mas minha conta virou free e perdi todas as minhas playlists.Paguei o Spotify este mês. Veja comprovação anexo. Como faço para voltar a ser premium?

  • Newbie
  • Desativei minha conta do facebook e fiz o login através normal mas minha conta virou free e perdi todas as minhas playlists. Paguei o Spotify este mês. Veja comprovação anexo. Como faço para voltar ...
  • habanarugby
  • Newbie
  • 543 Views
  • 1 replies
  • 2 likes
  • 543 Views
  • 1 replies
  • 2 likes

Payment error

We payed already 2 times but premium didn't activate.

  • Newbie
  • We payed already 2 times but premium didn't activate.
  • 205 Views
  • 0 replies
  • 0 likes
  • 205 Views
  • 0 replies
  • 0 likes

Local files in spotify playlist not working

Hi, I've tried downloading local files onto my iphone. I put the files from the local files into a playlist, and clicked download on both my iphone and my spotify app on my computer. My phone just keeps saying "Dowloading... Waiting to connect" on it...

  • Regular
  • Hi, I've tried downloading local files onto my iphone. I put the files from the local files into a playlist, and clicked download on both my iphone and my spotify app on my computer. My phone just ke...
  • 420 Views
  • 0 replies
  • 0 likes
  • 420 Views
  • 0 replies
  • 0 likes

Shuffling on offline mode

Premium user here, usually download songs to listen offline while driving. Encountered a mild annoyance.While connected to the internet, when I tap on any of my downloaded songs in the "songs" list it will play with shuffling turned on by default, th...

  • Casual Listener
  • Premium user here, usually download songs to listen offline while driving. Encountered a mild annoyance. While connected to the internet, when I tap on any of my downloaded songs in the "songs" list...
  • Kennnho
  • Casual Listener
  • 955 Views
  • 2 replies
  • 1 likes
  • 955 Views
  • 2 replies
  • 1 likes