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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 74218 Views
  • 16 replies
  • 37 likes
  • 74218 Views
  • 16 replies
  • 37 likes

Spotify says it's downloading but it's not

Just got a new iPhone 7+, in the App Store Spotify says it's downloading and shows the little stop sign but it's no where to be found on my phone. I've restarted, logged out/in of iTunes and nothing will work. Any ideas appropriated!

  • Regular
  • Just got a new iPhone 7+, in the App Store Spotify says it's downloading and shows the little stop sign but it's no where to be found on my phone. I've restarted, logged out/in of iTunes and nothing ...
  • crematedman
  • Community Legend
  • 4333 Views
  • 1 replies
  • 0 likes
  • 4333 Views
  • 1 replies
  • 0 likes

Lost all of my songs

Hey you guys!I just lost all of my musics and playlist after reinstalling the app. I've tried the "recover playlist" option but it says that I haven't erased any songs. And that I already know. Please, help me!

  • Newbie
  • Hey you guys! I just lost all of my musics and playlist after reinstalling the app. I've tried the "recover playlist" option but it says that I haven't erased any songs. And that I already know. P...
  • crematedman
  • Community Legend
  • 277 Views
  • 1 replies
  • 0 likes
  • 277 Views
  • 1 replies
  • 0 likes

My offer does not work

Spotify offered me a three month trial of Spotify premium for 0,99$ (9kr) and I of course could not decline the offer and gave them the 0,99$ (9kr) but now it says that I already had an offer of thirty days two years ago. So why did Spotify send me t...

  • Newbie
  • Spotify offered me a three month trial of Spotify premium for 0,99$ (9kr) and I of course could not decline the offer and gave them the 0,99$ (9kr) but now it says that I already had an offer of thir...
  • crematedman
  • Community Legend
  • 316 Views
  • 1 replies
  • 0 likes
  • 316 Views
  • 1 replies
  • 0 likes

App started crash in ios9 so upgraded to ios10 and still crashes

Iphone6 plus 128gbHave tryed everything from deleting the app to soft resets of the phone the app crashes after startup if i uninstall it then reinstall it i can log in through facebook then when it accepts it crashes any help would be mint cheers

  • Newbie
  • Iphone6 plus 128gb Have tryed everything from deleting the app to soft resets of the phone the app crashes after startup if i uninstall it then reinstall it i can log in through facebook then when i...
  • crematedman
  • Community Legend
  • 306 Views
  • 1 replies
  • 0 likes
  • 306 Views
  • 1 replies
  • 0 likes

Send to followers: Followers not showing up

"Send to" is broken on iOS. When searching for followers, they do not show up, hence it's useless. Works fine on Desktop.

  • Roadie
  • "Send to" is broken on iOS. When searching for followers, they do not show up, hence it's useless.   Works fine on Desktop.
  • Zahraa
  • Newbie
  • 4425 Views
  • 15 replies
  • 2 likes
  • iOS
  • 4425 Views
  • 15 replies
  • 2 likes

I have already pay premium and i can t login

Problems With my login my account ia fernanda.sophia07@gmail.com i m nervous trying tô login since 2 days

  • Newbie
  • Problems With my login my account ia fernanda.sophia07@gmail.com i m nervous trying tô login since 2 days
  • abilea
  • Roadie
  • 380 Views
  • 1 replies
  • 0 likes
  • 380 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Abbonement

Hello,Ive buyed Today the 3 Month's abbonement for 0.99€ My question is when i now quit the abbonement do i have the 3 month's or it's quit now and i get back the free Version ?

  • Newbie
  • Hello, Ive buyed Today the 3 Month's abbonement for 0.99€ My question is when i now quit the abbonement do i have the 3 month's or it's quit now and i get back the free Version ?
  • MaryS
  • Roadie
  • 914 Views
  • 1 replies
  • 0 likes
  • 914 Views
  • 1 replies
  • 0 likes

Superuser Contribution Removing Facebook account from Spotify App on ipad

I am wanting to remove my spotity account from the App on an ipad as someone else now uses this. The troublshooting info has told me the attached however the 'disconnect from Facebook' option is not avaialble in my settings. Is anyone able tohelp me ...

  • Newbie
  • I am wanting to remove my spotity account from the App on an ipad as someone else now uses this.    The troublshooting info has told me the attached however the 'disconnect from Facebook'...
  • MaryS
  • Roadie
  • 335 Views
  • 1 replies
  • 0 likes
  • 335 Views
  • 1 replies
  • 0 likes

Premium still getting ads

I have upgraded to Spotify premium but am still getting ads when I use the app on my iPhone 6S.Have been upgraded for a good 2 months now.Thanks!

  • Newbie
  • I have upgraded to Spotify premium but am still getting ads when I use the app on my iPhone 6S. Have been upgraded for a good 2 months now. Thanks!
  • tezzz
  • Regular
  • 460 Views
  • 1 replies
  • 0 likes
  • 460 Views
  • 1 replies
  • 0 likes

Family Plan Problems with iPhone

I am a Premium member and have invited my daughter; we both have iPhone 5S's and with the latest version of Spotify installed on them. My daughter accepted the invite as is showing as 'active' in my account - however, whenever we are using Spotify at...

  • Casual Listener
  • I am a Premium member and have invited my daughter; we both have iPhone 5S's and with the latest version of Spotify installed on them. My daughter accepted the invite as is showing as 'active' in my ...
  • ptburg
  • Casual Listener
  • 454 Views
  • 2 replies
  • 0 likes
  • 454 Views
  • 2 replies
  • 0 likes

Solved!! app iphone

my app keeps freezing!!i have tried to shut the app down and start it up again, rebooted my iphone and it still doesnt work!! is there a number to call spotify on or is it up to other spotify premium users to solve this prolem for me??thanks

  • Newbie
  • my app keeps freezing!! i have tried to shut the app down and start it up again, rebooted my iphone and it still doesnt work!! is there a number to call spotify on or is it up to other spotify premi...
  • ItsBradderz_
  • Regular
  • 343 Views
  • 1 replies
  • 0 likes
  • 343 Views
  • 1 replies
  • 0 likes

Carplay Issue

Hello, I couldnt find this listed on this forum or elsewhere so wanted to find out if theres a fix. I have apple carplay enabled car. I plug in my phone and car play launches, then I launch spotify and navigate to my playlists. It shows up all of my ...

  • Newbie
  • Hello, I couldnt find this listed on this forum or elsewhere so wanted to find out if theres a fix. I have apple carplay enabled car. I plug in my phone and car play launches, then I launch spotify a...
  • 365 Views
  • 0 replies
  • 0 likes
  • 365 Views
  • 0 replies
  • 0 likes

Landscape mode on iPhone

Requesting for Landscape mode on Iphone Plus models.

  • Casual Listener
  • Requesting for Landscape mode on Iphone Plus models.
  • Hubo
  • Community Legend
  • 807 Views
  • 1 replies
  • 0 likes
  • 807 Views
  • 1 replies
  • 0 likes

Unlock with Touch ID driving (safe driving)

Many of us listen to music with Spotify while we're driving. When we want to change songs the Iphone is locked and we have to enter the code, and this is a risk when you are driving. Therefore I propose that you can unlock when using Spotify with Tou...

  • Casual Listener
  • Many of us listen to music with Spotify while we're driving. When we want to change songs the Iphone is locked and we have to enter the code, and this is a risk when you are driving. Therefore I prop...
  • alfme
  • Newbie
  • 1940 Views
  • 4 replies
  • 0 likes
  • 1940 Views
  • 4 replies
  • 0 likes

Switched from macbook to ipad but commercials keep coming (paying user)

Hey everyone since my macbook died, I've been using an ipad. I'm a paying user but the commercials keep coming. How can I fix this? (Yes, I am logged in with my account)best wishes Kat

  • Casual Listener
  • Hey everyone 🙂 since my macbook died, I've been using an ipad. I'm a paying user but the commercials keep coming. How can I fix this? (Yes, I am logged in with my account) best wishes ❤️ Kat
  • kbrooksc
  • Community Legend
  • 291 Views
  • 3 replies
  • 0 likes
  • 291 Views
  • 3 replies
  • 0 likes

Playlist no aparece

Hola, acabo de reinstalar mi Spotify y ya no aparecen mis playlist! Que debo hacer?

  • Newbie
  • Hola, acabo de reinstalar mi Spotify y ya no aparecen mis playlist! Que debo hacer?
  • 252 Views
  • 0 replies
  • 0 likes
  • 252 Views
  • 0 replies
  • 0 likes

Solved!! My local files won't download to my iphone

Ok so for the past few days I've been trying to download these local files I have on my computer but they won't download. Sometimes it works but now it isn't. I have tried multiple things and none of them work! This is very annoying and if I can't do...

  • Casual Listener
  • Ok so for the past few days I've been trying to download these local files I have on my computer but they won't download. Sometimes it works but now it isn't. I have tried multiple things and none of...
  • kbrooksc
  • Community Legend
  • 596 Views
  • 4 replies
  • 0 likes
  • 596 Views
  • 4 replies
  • 0 likes

Track number has a "/" slash. What do the numbers mean?

I have tried to find this in the FAQ, and I'm sure the answer is so simple that no one needs to ask. I'm playing Spotify from my iPhone through my Bose system in my Nissan.What in the world does the "x/y" mean? What does the top number represent and ...

  • Newbie
  • I have tried to find this in the FAQ, and I'm sure the answer is so simple that no one needs to ask. I'm playing Spotify from my iPhone through my Bose system in my Nissan. What in the world does ...
  • 355 Views
  • 0 replies
  • 0 likes
  • 355 Views
  • 0 replies
  • 0 likes

Mi Spotify se detiene cuando abro Facebook o cualquier otra aplicación

Necesito ayuda ! Ingresó a mi Spotify y pongo mi lista de reproducción en cuanto quiero ver Facebook o cualquier otra aplicación la música se detiene y vuelve a comenzar si vuelvo a entrar a Spotify. Tengo un iPhone 5s y cuenta premium

  • Newbie
  • Necesito ayuda ! Ingresó a mi Spotify y pongo mi lista de reproducción en cuanto quiero ver Facebook o cualquier otra aplicación la música se detiene y vuelve a comenzar si vuelvo a entrar a Spotify....
  • 5092 Views
  • 0 replies
  • 1 likes
  • 5092 Views
  • 0 replies
  • 1 likes

Can't get device password

I'm tyring to get a password to log in via my iPad. I click the "Set Device Password" link and get a messge that a pw has been sent to my email, but the email doesn't come through. (And, yes, I've checked my spam folder!)

  • Newbie
  • I'm tyring to get a password to log in via my iPad. I click the "Set Device Password" link and get a messge that a pw has been sent to my email, but the email doesn't  come through. (And, yes, I...
  • user-removed
  • Not applicable
  • 366 Views
  • 1 replies
  • 0 likes
  • 366 Views
  • 1 replies
  • 0 likes