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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 68586 Views
  • 16 replies
  • 37 likes
  • 68586 Views
  • 16 replies
  • 37 likes

Local Files won't sync into iPhone using Wi-Fi

So I have tried the turning on my hotspot on iPhone and then connecting my laptop it it. That's the only way I could sync my local file into the phone. However, I do not want to waste data on something that I could avoid. Is there any new solution ab...

  • Newbie
  • So I have tried the turning on my hotspot on iPhone and then connecting my laptop it it. That's the only way I could sync my local file into the phone. However, I do not want to waste data on somethi...
  • 270 Views
  • 0 replies
  • 0 likes
  • 270 Views
  • 0 replies
  • 0 likes

Song Recommendations

Hi Please can you tell me is it possible to get song recommendations at the bottom of your iphone playlists, like the android app does, or is this not available ?And if its not available does anyone know if it will become available for iphone ? Thank...

  • Casual Listener
  • Hi    Please can you tell me is it possible to get song recommendations at the bottom of your iphone playlists, like the android app does, or is this not available ? And if its not avail...
  • CorvoNero
  • Regular
  • 624 Views
  • 1 replies
  • 0 likes
  • 624 Views
  • 1 replies
  • 0 likes

iPad App Keeps Losing Connection

For the past few weeks, I've been experiencing the same issue where the app's connection to the internet keeps cutting out, making searches either take forever or not work at all, navigation almost impossible, and tracks fail to buffer. At other time...

  • Casual Listener
  • For the past few weeks, I've been experiencing the same issue where the app's connection to the internet keeps cutting out, making searches either take forever or not work at all, navigation almost i...
  • 661 Views
  • 0 replies
  • 0 likes
  • 661 Views
  • 0 replies
  • 0 likes

Can't login

Ive changed my password about 5 times now , keeps saying username or password not correct, or else error 404 , please help I haven't been able to log into the app at all on my iPhone And I'm paying for it

  • Newbie
  • Ive changed my password about 5 times now , keeps saying username or password not correct, or else error 404 , please help I haven't been able to log into the app at all on my iPhone 😞 And I'm payin...
  • 314 Views
  • 0 replies
  • 0 likes
  • 314 Views
  • 0 replies
  • 0 likes

Solved!! Downloaded songs turned gray after turning internet connection off; premium

Checking this app out and I'm on premium trial. Downloaded the songs so that it will be available offline but after i turn off my internet connection all downloaded music turned gray and i'm unable to play them offline yet it consumes a huge amount o...

  • Casual Listener
  • Checking this app out and I'm on premium trial. Downloaded the songs so that it will be available offline but after i turn off my internet connection all downloaded music turned gray and i'm unable t...
  • Max_Hutchens
  • Newbie
  • 6795 Views
  • 6 replies
  • 0 likes
  • 6795 Views
  • 6 replies
  • 0 likes

Music not available when I go offline

I have premium account and I've downloaded music onto my iphone so that when I travel out of country I can still play music but when I close app and lose wifi or cellular service, the music is no longer available. Suggestions?

  • Newbie
  • I have premium account and I've downloaded music onto my iphone so that when I travel out of country I can still play music but when I close app and lose wifi or cellular service, the music is no lon...
  • erinalxndr
  • Casual Listener
  • 358 Views
  • 1 replies
  • 0 likes
  • 358 Views
  • 1 replies
  • 0 likes

Glitches out on home wifi

On my IPhone, spotify works correctly when I'm not connected to wifi, but as soon as i go on my wifi at home (i haven't tried this on a different connection so im assuing that its my home wifi) it will play a few seconds of a song, make distorted noi...

  • Newbie
  • On my IPhone, spotify works correctly when I'm not connected to wifi, but as soon as i go on my wifi at home (i haven't tried this on a different connection so im assuing that its my home wifi) it wi...
  • crematedman
  • Community Legend
  • 733 Views
  • 3 replies
  • 0 likes
  • 733 Views
  • 3 replies
  • 0 likes

Can't buy Sptify Premium

I can't even go to the upgrade/pay panel. What is the solution, please Help!

  • Newbie
  • I can't even go to the upgrade/pay panel. What is the solution, please Help!
  • 366 Views
  • 0 replies
  • 0 likes
  • 366 Views
  • 0 replies
  • 0 likes

constant skipping

spotify is skipping immediately after I try to play a song on both my iphone and macbook. It'll skip through all the songs and start playing a suggested playlist or something like that. My macbook skips a couple songs but won't play any music at all ...

  • Visitor
  • spotify is skipping immediately after I try to play a song on both my iphone and macbook. It'll skip through all the songs and start playing a suggested playlist or something like that. My macbook sk...
  • 290 Views
  • 0 replies
  • 0 likes
  • 290 Views
  • 0 replies
  • 0 likes

Playlists gone

I have a Spotify premium account and when I go into my account and go to playlists, none of my playlists are there and when I try to add a song to a playlist they don't come up. I can find my playlists if I search for them by name but can't download ...

  • Casual Listener
  • I have a Spotify premium account and when I go into my account and go to playlists, none of my playlists are there and when I try to add a song to a playlist they don't come up. I can find my playlis...
  • abilea
  • Roadie
  • 390 Views
  • 3 replies
  • 0 likes
  • 390 Views
  • 3 replies
  • 0 likes

Music lost

My husband lost her Music when he is connect after he have crash. When he is reconnect, he stay 15 Music on 400 and he cannot listen the 15. He cannot make anything with the rest of the music. What he can make to find her music lost?

  • Newbie
  • My husband lost her Music when he is connect after he have crash. When he is reconnect, he stay 15 Music on 400 and he cannot listen the 15. He cannot make anything with the rest of the music. What h...
  • 210 Views
  • 0 replies
  • 0 likes
  • 210 Views
  • 0 replies
  • 0 likes

Solved!! Local files randomly synchronize

Hello, I created playlists including "regular" songs from Spotify and songs from my local files.I installed Spotify on my iPhone 6, opened these playlists and checked "Download" so that I can play them offline.What happened is:* all Spotify songs hav...

  • Regular
  • Hello,   I created playlists including "regular" songs from Spotify and songs from my local files. I installed Spotify on my iPhone 6, opened these playlists and checked "Download" so th...
  • Rodolphe
  • Regular
  • 518 Views
  • 4 replies
  • 0 likes
  • 518 Views
  • 4 replies
  • 0 likes

paypal fail

spotify say they've been unable to access my payment method this month,as a result my subscription is blocked.nothing has changed,it's the same payment method it's always been.what's going on?

  • Newbie
  • spotify say they've been unable to access my payment method this month,as a result my subscription is blocked.nothing has changed,it's the same payment method it's always been.what's going on?
  • 252 Views
  • 0 replies
  • 0 likes
  • 252 Views
  • 0 replies
  • 0 likes

Solved!! Spotify refusing to download anything except for play lists

So I just reset and restored my I-phone. After I restored it I wanted to download the saved songs to be the way it was before. However, other than the playlists it's not downloading anything, for example, if I go to one album, and turn on the downloa...

  • Casual Listener
  • So I just reset and restored my I-phone. After I restored it I wanted to download the saved songs to be the way it was before. However, other than the playlists it's not downloading anything, for exa...
  • Firas_ghadban
  • Casual Listener
  • 523 Views
  • 2 replies
  • 0 likes
  • 523 Views
  • 2 replies
  • 0 likes

the app is unable to save songs and play

I cant listen to most of the songs i downloaded on my iphone. the app says it isnt downloaded, but after several restarts of the app they mysteriosly appear one after another with every restart some more songs seems to come from nowhere. this is frus...

  • Casual Listener
  • I cant listen to most of the songs i downloaded on my iphone. the app says it isnt downloaded, but after several restarts of the app they mysteriosly appear one after another with every restart some ...
  • 289 Views
  • 0 replies
  • 0 likes
  • 289 Views
  • 0 replies
  • 0 likes

Solved!! Transferring service to a new pone

I have premium service. I broke my phone and have a new iPhone. How do I transfer my service/account to my new phone?

  • Newbie
  • I have premium service. I broke my phone and have a new iPhone. How do I transfer my service/account to my new phone?
  • crematedman
  • Community Legend
  • 536 Views
  • 1 replies
  • 0 likes
  • 536 Views
  • 1 replies
  • 0 likes

Local files on IOS

I cant find the local files on ios, i cant even find the playlist called "Local Files", I previously had it, but i reinstalled the IOS app and then it dissapeared. I can´t download the local files from my mac to my iphone, i have already tried everyt...

  • Newbie
  • I cant find the local files on ios, i cant even find the playlist called "Local Files", I previously had it, but i reinstalled the IOS app and then it dissapeared. I can´t download the local files fr...
  • crematedman
  • Community Legend
  • 521 Views
  • 1 replies
  • 0 likes
  • 521 Views
  • 1 replies
  • 0 likes

Local Songs Won't Download On One Device But Not The Other

Hello Everyone!I'm currently encountering a rather weird glitch/issue. I have spotify premium and i currently have two iPhones listed as my offline devices, one is a iPhone 6 plus and another is a plain jane iPhone 5. My i6 is able to download most o...

  • Casual Listener
  • Hello Everyone! I'm currently encountering a rather weird glitch/issue.  I have spotify premium and i currently have two iPhones listed as my offline devices, one is a iPhone 6 plus and anothe...
  • crematedman
  • Community Legend
  • 640 Views
  • 1 replies
  • 0 likes
  • 640 Views
  • 1 replies
  • 0 likes