I'm premium but my account works as a free

I got one year of Spotify premium. After 6 months working well (Spotify premium) suddenly it became free Spotify, but I have 6 months left, how can I fix this problem?

• Michele5
• Newbie
• I got one year of Spotify premium. After 6 months working well (Spotify premium) suddenly it became free Spotify, but I have 6 months left, how can I fix this problem?
• 2016-11-17 2:47:55 PM
• 2016-11-17 2:57:06 PM
• alexoligomes
• Newbie
• 197 Views
• 1 replies
• 0 likes

Spotify keep downloading datas on cellular network

Hello, I just noticed my data limit of my phone plan has just been reached, because Spotify is downloading datas although I turned off the option "Download over 2G, 3G" and I'm playing music that is available offline (playlist shows a green arrow).I ...

• Mir139
• Newbie
• Hello,   I just noticed my data limit of my phone plan has just been reached, because Spotify is downloading datas although I turned off the option "Download over 2G, 3G" and I'm playing ...
• 2016-11-17 9:17:34 AM
• 2016-11-17 1:58:29 PM
• dicklexic
• Casual Listener
• 316 Views
• 1 replies
• 1 likes

Keeps playing my daughters playlists, even though she's not even near the house or wife

How do I disable this? I can't listen to any of my music, halfway through a song it jumps to my daughters playlist and players her music. Thanks

• troutscout
• Regular
• How do I disable this?  I can't listen to any of my music, halfway through a song it jumps to my daughters playlist and players her music.   Thanks
• 2016-11-09 5:45:44 PM
• 2016-11-17 9:41:09 AM
• crematedman
• Community Legend
• 605 Views
• 3 replies
• 1 likes

Carplay on 2017MY A3 Audi

Apple carplay is working fine on my Audi apart from the annoying fact the MMI system seems to only read the first couple of hundred or so tracks in a playlist, even though they are all valid songs and play fine if they are manulaly slected using the ...

• stevieh
• Newbie
• Apple carplay is working fine on my Audi apart from the annoying fact the MMI system seems to only read the first couple of hundred or so tracks in a playlist, even though they are all valid son...
• 2016-11-17 5:52:00 AM
• 1033 Views
• 0 replies
• 0 likes

Error 412

I can' t acces because of this "error 412"

• user-removed
• Visitor
• I can' t acces because of this "error 412"
• 2016-11-17 3:56:39 AM
• 2016-11-17 4:53:33 AM
• Catee
• Community Legend
• 493 Views
• 3 replies
• 0 likes

How the **bleep** does this work

• Masonman83
• Newbie
• 2016-11-17 3:55:17 AM
• 2016-11-17 4:03:10 AM
• carl_harris
• Roadie
• 210 Views
• 1 replies
• 0 likes

Different iPhones, different interfaces

I have Spotify app installed on an iPhone 6 and iPhone 7 but each has a different interface. I've checked the versions and both are running 6.8.0.3786. On iPhone 6, there is no "Your Library". On iPhone 6, I've deleted the app, downloaded and reinsta...

• user-removed
• Visitor
• I have Spotify app installed on an iPhone 6 and iPhone 7 but each has a different interface.  I've checked the versions and both are running 6.8.0.3786.  On iPhone 6, there is no "Your Libr...
• 2016-11-13 1:47:48 AM
• 2016-11-17 3:31:28 AM
• user-removed
• Not applicable
• 371 Views
• 2 replies
• 0 likes

There are songs I can't play & grayed out

Ever since I have listened on Spotify, I've always thought that there are no songs on spotify from my country (Philippines). Not until one of my friends told me that there ARE local songs on spotify. I played a song from the Spotify on their phone an...

• riaaasg
• Casual Listener
• Ever since I have listened on Spotify, I've always thought that there are no songs on spotify from my country (Philippines). Not until one of my friends told me that there ARE local songs on spotify....
• 2016-04-28 2:28:04 PM
• 2016-11-17 3:27:22 AM
• 1104lee
• Newbie
• 1693 Views
• 6 replies
• 0 likes

Can't play any song at all.

For some reason, whenever I hit shuffle play on any playlist, the album art shows up, but then it doesn't play. When I hit the play button, all the song info disappears and shows a blank song. This happens no matter how many times I reinstall or rest...

• jirehly
• Casual Listener
• For some reason, whenever I hit shuffle play on any playlist, the album art shows up, but then it doesn't play. When I hit the play button, all the song info disappears and shows a blank song. This h...
• 2016-11-17 2:13:22 AM
• 2016-11-17 2:20:49 AM
• jirehly
• Casual Listener
• 222 Views
• 1 replies
• 0 likes

Spotify is skipping

Hello everyone . I have Spotify premium and it seems to be skipping which is driving me crazy and I don't understand why this is happening . Does anyone know ?Thank you

• ehjesse
• Newbie
• Hello everyone . I have Spotify premium and it seems to be skipping which is driving me crazy and I don't understand why this is happening . Does anyone know ? Thank you
• 2016-11-16 9:34:33 PM
• 2016-11-16 11:09:44 PM
• Rmpruim
• Newbie
• 320 Views
• 1 replies
• 0 likes

iPad app keeps crashing!!!

I've never had this issue before, until today, I've restarted my iPad (yes a force restart) and I've even updated to the the latest IOS update 10.1.1 and still nothing. It won't even stay open for more than 5 secs....please help!

• badanimegrl
• Regular
• I've never had this issue before, until today, I've restarted my iPad (yes a force restart) and I've even updated to the the latest IOS update 10.1.1 and still nothing. It won't even stay open for mo...
• 2016-11-16 2:41:47 AM
• 2016-11-16 10:41:49 PM
• Opatsut
• Casual Listener
• 802 Views
• 10 replies
• 0 likes

Push Notifications not happening

I used to get push notifications to my iPhone when playlists were updated but I cannot get it to work, whatever I try.Push is set in IOS, all settings on my account and Spotify player on my mac are set also.Any ideas? I have so many playlists, this i...

• Kevharrison
• Newbie
• I used to get push notifications to my iPhone when playlists were updated but I cannot get it to work, whatever I try. Push is set in IOS, all settings on my account and Spotify player on my mac a...
• 2016-11-16 5:16:23 PM
• 299 Views
• 0 replies
• 0 likes

Unbearable SLOW sync over WiFi!!!!!!!!

It is not the first time I complain about slow sync over wifi on my iPhone 5( I had tried all the possible solutions, including the obviously useless ones suggested by the support team) I posted a topic nearly 6 month ago about the same issue. 6 mont...

• AMeer
• Regular
• It is not the first time I complain about slow sync over wifi on my iPhone 5( I had tried all the possible solutions, including the obviously useless ones suggested by the support team) I posted a to...
• 2013-03-06 7:48:21 AM
• 2016-11-16 1:47:55 PM
• nathanjrhoads
• Newbie
• 3802 Views
• 14 replies
• 0 likes
• bug
  slow sync

Extremely slow to download offline playlists on iOS

I have an iPhone 5 running iOS 6.1.4. I used to be able to download playlists for offline listening and a song would download in about 10 seconds. Now, whenever I try to download a new playlist it is EXTREMLY slow - I'm talking 5-10 minutes for ONE s...

• quarksta
• Newbie
• I have an iPhone 5 running iOS 6.1.4. I used to be able to download playlists for offline listening and a song would download in about 10 seconds. Now, whenever I try to download a new playlist it is...
• 2013-09-13 8:24:33 AM
• 2016-11-16 1:42:55 PM
• H0ffy99
• Casual Listener
• 2304 Views
• 3 replies
• 2 likes
• iOS
  slow

Cannot open or download Spotify on iphone 7

HiSince the beginning of this week I cannot open Spotify app on my phone. The problem started when I tried to download the latest update. Since then it looks like the app had been stuck in the downloading process.I deleted the app and now when I try ...

• DiMas30
• Casual Listener
• Hi Since the beginning of this week I cannot open Spotify app on my phone. The problem started when I tried to download the latest update. Since then it looks like the app had been stuck in the do...
• 2016-11-12 7:12:35 PM
• 2016-11-16 11:48:22 AM
• crematedman
• Community Legend
• 2572 Views
• 3 replies
• 0 likes