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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 52550 Views
  • 16 replies
  • 36 likes
  • 52550 Views
  • 16 replies
  • 36 likes

Uthsha

Hey I need to close the account

  • Newbie
  • Hey I need to close the account
  • 232 Views
  • 0 replies
  • 0 likes
  • 232 Views
  • 0 replies
  • 0 likes

NO "Your Daily Mix" !!!

I have a Spotify Premium Family account -- have had it for months and have been a Premium susbscriber for much longer than that. The other 3 members of my family have Your Daily Mix showing on their iphones, but mine has not shown up. I have logged o...

  • Casual Listener
  • I have a Spotify Premium Family account -- have had it for months and have been a Premium susbscriber for much longer than that. The other 3 members of my family have Your Daily Mix showing on their ...
  • yana1012
  • Casual Listener
  • 422 Views
  • 3 replies
  • 0 likes
  • 422 Views
  • 3 replies
  • 0 likes

iOS Premium - certain song won't play

Hi! I have a premium subscription and as such save a lot of music to my phone using the offline feature. However, I have found that one song in particular (Into You by Ariana Grande if it matters) won't play whenever I select it no matter what connec...

  • Newbie
  • Hi! I have a premium subscription and as such save a lot of music to my phone using the offline feature. However, I have found that one song in particular (Into You by Ariana Grande if it matters) wo...
  • 229 Views
  • 0 replies
  • 0 likes
  • 229 Views
  • 0 replies
  • 0 likes

Solved!! Album covers missing...

Most album covers are missing as of this morning, whether in playlist, Artist, Song, or Album tabs. They are available when the iPhone 6 IOS8 is in wifi mode, but as soon as it gets off wifi mode, most album covers disappear. The ones that remain do ...

  • Music Fan
  • Most album covers are missing as of this morning, whether in playlist, Artist, Song, or Album tabs.  They are available when the iPhone 6 IOS8 is in wifi mode, but as soon as it gets off wifi mo...
  • klauzer
  • Gig Goer
  • 7443 Views
  • 29 replies
  • 1 likes
  • 7443 Views
  • 29 replies
  • 1 likes

Turning off iPhone causes issue

Whenever I have to restart my iPhone 7 or turn it off, my Spotify app freezes up like it's downloading again. I am forced to delete the app and redownload it again. This causes me to lose all my offline content repeatedly. Please help!

  • Newbie
  • Whenever I have to restart my iPhone 7 or turn it off, my Spotify app freezes up like it's downloading again. I am forced to delete the app and redownload it again. This causes me to lose all my offl...
  • 284 Views
  • 0 replies
  • 0 likes
  • 284 Views
  • 0 replies
  • 0 likes

Problem playing to Bluetooth on new iPhone 7?

Hey guys. Just installed on new iPhone 7, trying to stream to Bluetooth in car but can't get audio. My regular library and SoundCloud play just fine but Spotify shows like its playing (song advances just fine etc) but I'm not getting any soundThought...

  • Newbie
  • Hey guys. Just installed on new iPhone 7, trying to stream to Bluetooth in car but can't get audio. My regular library and SoundCloud play just fine but Spotify shows like its playing (song advances ...
  • ella_ott
  • Regular
  • 1406 Views
  • 4 replies
  • 3 likes
  • 1406 Views
  • 4 replies
  • 3 likes

Solved!! How to prevent Spotify from automaitically playing when I get in the car!? (iPhone).

Hi, I've googled the question for an easy fix and can't find a reasonable answer. I don't want to stop and close the app each time...I'd rather just not have it start playing music. It's annoying. Thank you! Daniel

  • Newbie
  • Hi,   I've googled the question for an easy fix and can't find a reasonable answer.  I don't want to stop and close the app each time...I'd rather just not have it start playing music.&nb...
  • ella_ott
  • Regular
  • 1296 Views
  • 3 replies
  • 0 likes
  • 1296 Views
  • 3 replies
  • 0 likes

Paguei boleto e não liberam o Premium

Fiz o pagamento via boleto bancário hoje 17/10/2016 na parte da tarde para adquiri o Premium, e até agora nada, já desinstalei e resintalei o programa no windows tanto como no iOS, desloguei e loguei novamente na minha conta, e ainda assim continua c...

  • Casual Listener
  • Fiz o pagamento via boleto bancário hoje 17/10/2016 na parte da tarde para adquiri o Premium, e até agora nada, já desinstalei e resintalei o programa no windows tanto como no iOS, desloguei e loguei...
  • ErickRGuetta
  • Community Legend
  • 203 Views
  • 1 replies
  • 0 likes
  • 203 Views
  • 1 replies
  • 0 likes

cant log in on my iphone

cant log in on my iphone but works on my mac what can i do cant seem to get help from spotify

  • Casual Listener
  • cant log in on my iphone but works on my mac what can i do cant seem to get help from spotify 
  • kirashi
  • Community Legend
  • 505 Views
  • 8 replies
  • 1 likes
  • 505 Views
  • 8 replies
  • 1 likes

Offline availability

My mobile device memory is full and I want to free it up. How do I mark individual songs as unavailable that were previously "available offline"?

  • Newbie
  • My mobile device memory is full and I want to free it up. How do I mark individual songs as unavailable that were previously "available offline"?
  • kirashi
  • Community Legend
  • 325 Views
  • 1 replies
  • 0 likes
  • 325 Views
  • 1 replies
  • 0 likes

Trouble logging in

I go to log in and this pops up afterwards. I log in to other devices no problem. Just on my iPhone

  • Newbie
  • I go to log in and this pops up afterwards. I log in to other devices no problem. Just on my iPhone
  • kirashi
  • Community Legend
  • 207 Views
  • 1 replies
  • 0 likes
  • 207 Views
  • 1 replies
  • 0 likes

Downloading offline

My music has stopped downloading into offline mode. It says storage full when it's not. I have premium and I'm not getting the full service. I've tried contacting Spotify for the past 4 hours and have yet to receive a response. Any suggestions

  • Casual Listener
  • My music has stopped downloading into offline mode. It says storage full when it's not. I have premium and I'm not getting the full service. I've tried contacting Spotify for the past 4 hours and hav...
  • kirashi
  • Community Legend
  • 236 Views
  • 1 replies
  • 0 likes
  • 236 Views
  • 1 replies
  • 0 likes

Sync iTunes through mobile

I don't have a computer and manage all of my music through my mobile. How can I sync the songs I have purchased through iTunes to add to my playlists on Spotify? I currently have to switch to and from the Apple Music app and Spotify if I want to list...

  • Regular
  • I don't have a computer and manage all of my music through my mobile. How can I sync the songs I have purchased through iTunes to add to my playlists on Spotify? I currently have to switch to and fro...
  • kirashi
  • Community Legend
  • 593 Views
  • 1 replies
  • 0 likes
  • 593 Views
  • 1 replies
  • 0 likes

Premium isn't working on Spotify app

I have just signed up and started paying for Spotify premium on my web browser but as soon as I go back onto the app it still thinks I am on a free account, so I can not get any premium features. How do I fix this??

  • Newbie
  • I have just signed up and started paying for Spotify premium on my web browser but as soon as I go back onto the app it still thinks I am on a free account, so I can not get any premium features. How...
  • benjaminHAHAH
  • Casual Listener
  • 203 Views
  • 1 replies
  • 0 likes
  • 203 Views
  • 1 replies
  • 0 likes

iphone won't sync certain songs

Tried reinstall..makeing playlist offline on both computer and phone several times. tried to move song to iphone.

  • Newbie
  • Tried reinstall.. makeing playlist offline on both computer and phone several times.  tried to move song to iphone.
  • 267 Views
  • 0 replies
  • 0 likes
  • 267 Views
  • 0 replies
  • 0 likes

Vergeten ! 😞

Ik ben mijn email en gebruikersnaam vergeten die ik speciaal heb aangemaakt voor een spotify account nu is het probleem dat het een primium account is waar ik onnodig voor betaal nu kan iemand helpen ?

  • Newbie
  • Ik ben mijn email en gebruikersnaam vergeten die ik speciaal heb aangemaakt voor een spotify account nu is het probleem dat het een primium account is waar ik onnodig voor betaal nu kan iemand helpen...
  • Hubo
  • Community Legend
  • 427 Views
  • 1 replies
  • 0 likes
  • 427 Views
  • 1 replies
  • 0 likes

Solved!! Can't add local files to playlists on iPhone

whenever I'm on my iPhone and I try to add a local file to a playlist I get a message saying "Could not load tracks: These tracks are currently unavailable. Please try again later." The weird thing is that I have no trouble playing the songs, when th...

  • Newbie
  • whenever I'm on my iPhone and I try to add a local file to a playlist I get a message saying "Could not load tracks: These tracks are currently unavailable. Please try again later." The weird thing...
  • globalhead
  • Newbie
  • 8175 Views
  • 30 replies
  • 0 likes
  • iphone app
  • 8175 Views
  • 30 replies
  • 0 likes

User friendliness

I did a quick search and found no relevant results for this topic (surprisingly), and I decided I wanted to try and take a slightly more positive approach than this thread, although I have some very similar feelings. The UI and user friendliness--guy...

  • Casual Listener
  • I did a quick search and found no relevant results for this topic (surprisingly), and I decided I wanted to try and take a slightly more positive approach than this thread, although I have some very ...
  • fpino61
  • Newbie
  • 808 Views
  • 1 replies
  • 0 likes
  • 808 Views
  • 1 replies
  • 0 likes