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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 63282 Views
  • 16 replies
  • 37 likes
  • 63282 Views
  • 16 replies
  • 37 likes

Can't open Spotify

Spotify does not start anymore, reinstalled it, does not work, can log in and after i press log in it freezes...

  • Newbie
  • Spotify does not start anymore, reinstalled it, does not work, can log in and after i press log in it freezes...
  • tomfalconer
  • Newbie
  • 177 Views
  • 1 replies
  • 0 likes
  • 177 Views
  • 1 replies
  • 0 likes

No premium even though i've payed

So i bought my spotify premium today. Like every month i buy it on the appstore. So i get the bill sent to my email but my spotify is still on the free version. I don't know why it isn't getting authorized by spotify.

  • Casual Listener
  • So i bought my spotify premium today. Like every month i buy it on the appstore. So i get the bill sent to my email but my spotify is still on the free version. I don't know why it isn't getting auth...
  • osornios
  • Spotify Star
  • 340 Views
  • 3 replies
  • 0 likes
  • 340 Views
  • 3 replies
  • 0 likes

Superuser Contribution iOS 9.3.4 excessive battery drain

Spotify gives me less than 6 hours of listening on my iPhone SE. I just opened Spotify to play a saved playlist in offline mode for 2 hours and saw my battery dropping from 100 to 75%, the display was on for literally 1 minute. Dear Spotify team, wha...

spotify battery drain.png
  • Music Fan
  • Spotify gives me less than 6 hours of listening on my iPhone SE. I just opened Spotify to play a saved playlist in offline mode for 2 hours and saw my battery dropping from 100 to 75%,...
  • user-removed
  • Not applicable
  • 658 Views
  • 3 replies
  • 0 likes
  • 658 Views
  • 3 replies
  • 0 likes

Spotify app crashes iOS 9.

I am having a problem with the Spotify app crashing in offline mode. I am using iOS 9.3.1 and Spotify version 5501023. I have of course tried resetting my device, to no effect. I have an iPad Air and there are 26.6 GB available unused space.

  • Visitor
  • I am having a problem with the Spotify app crashing in offline mode. I am using iOS 9.3.1 and Spotify version 5501023. I have of course tried resetting my device, to no effect. I have an iPad Ai...
  • Drilling4mana
  • Newbie
  • 1705 Views
  • 2 replies
  • 0 likes
  • 1705 Views
  • 2 replies
  • 0 likes

Bug: Swiping to "Add to Up Next" doesn't work in Offline Mode

Hi, I just wanted to report a bug I noticed with the Spotify iOS app. Whenever I'm using it in Offline Mode or my iPhone doesn't have a signal, swiping on a song to add it to the Queue/Up Next playlist doesn't work (or only works occasionally/is extr...

  • Regular
  • Hi,  I just wanted to report a bug I noticed with the Spotify iOS app. Whenever I'm using it in Offline Mode or my iPhone doesn't have a signal, swiping on a song to add it to the Queue/Up Next...
  • 381 Views
  • 0 replies
  • 0 likes
  • 381 Views
  • 0 replies
  • 0 likes

Plan familiar

No puedo quitar los comerciales

  • Newbie
  • No puedo quitar los comerciales
  • 190 Views
  • 0 replies
  • 0 likes
  • 190 Views
  • 0 replies
  • 0 likes

Doesn't play next song on my Iphone

When listening to my own playlists (and in general), the next song isn't playing. I have to manually klick "next" in order to listen to more music. This just happened a week ago and it still doens't work even if I have delited and downloaded Spotify ...

  • Newbie
  • When listening to my own playlists (and in general), the next song isn't playing. I have to manually klick "next" in order to listen to more music. This just happened a week ago and it still doens't ...
  • 261 Views
  • 0 replies
  • 0 likes
  • 261 Views
  • 0 replies
  • 0 likes

New playlists won't sync/load

Playlists that I had on my iPod before a few days ago seem to be working perfectly fine but anything created after that won't load. It creates a new section on the playlists tab so I know that the app is acknowledging there are new playlists to sync ...

  • Casual Listener
  • Playlists that I had on my iPod before a few days ago seem to be working perfectly fine but anything created after that won't load. It creates a new section on the playlists tab so I know that the ap...
  • typlbridge
  • Newbie
  • 6557 Views
  • 12 replies
  • 0 likes
  • 6557 Views
  • 12 replies
  • 0 likes

Podcasts cause a lot of traffic, even when they are downloaded

Hi! I downloaded the latest episode of the german podcast 'Fest und Flauschig' and also the playlist that accompanies the show called 'Fidi und Bumsi' Today on the way to work I wanted to play this episode, but although it was already downloaded, spo...

  • Newbie
  • Hi!   I downloaded the latest episode of the german podcast 'Fest und Flauschig' and also the playlist that accompanies the show called 'Fidi und Bumsi' 😉   Today on the way to work I ...
  • 339 Views
  • 0 replies
  • 0 likes
  • 339 Views
  • 0 replies
  • 0 likes

Spotify radio stops after 12 songs

I have a premium account, but every radio station that I play stops after about a dozen songs and I have to restart the station. Anyone know why this might be happening?

  • Newbie
  • I have a premium account, but every radio station that I play stops after about a dozen songs and I have to restart the station.  Anyone know why this might be happening?
  • nyarlathotep108
  • Regular
  • 287 Views
  • 1 replies
  • 2 likes
  • 287 Views
  • 1 replies
  • 2 likes

Offline music not downloading

Firstly, Apologies got asking, i did try to find rhe answer online.on my ipad, i click 'available offline' on the desired playlist and the music does not download. I have tried several solutions.one thread states that a similae problem due to lack of...

  • Visitor
  • Firstly, Apologies got asking, i did try to find rhe answer online. on my ipad, i click 'available offline' on the desired playlist and the music does not download. I have tried several solutions....
  • 12121281880
  • Newbie
  • 834 Views
  • 7 replies
  • 0 likes
  • 834 Views
  • 7 replies
  • 0 likes

How to change cover art

To change your cover art you have to becom a rockstar at 

  • Newbie
  • To change your cover art you have to becom a rockstar at 
  • user-removed
  • Not applicable
  • 1149 Views
  • 3 replies
  • 0 likes
  • 1149 Views
  • 3 replies
  • 0 likes

Premium account random songs not playing offline

Okay, so i've read a few forums and still not finding answers to my issue. I have an iPhone, have no memory issues and have not maxed 3,333 songs on my phone. The playlists or albums I download to the phone when I go offline still doesn't play. When ...

  • Newbie
  • Okay, so i've read a few forums and still not finding answers to my issue. I have an iPhone, have no memory issues and have not maxed 3,333 songs on my phone. The playlists or albums I download to th...
  • osornios
  • Spotify Star
  • 308 Views
  • 1 replies
  • 0 likes
  • 308 Views
  • 1 replies
  • 0 likes

All my music has disappeared

Listened to music earlier and everything was there. Now I just got on and everything is gone except for playlists.

  • Newbie
  • Listened to music earlier and everything was there. Now I just got on and everything is gone except for playlists.
  • 273 Views
  • 0 replies
  • 0 likes
  • 273 Views
  • 0 replies
  • 0 likes

Switched carrier, can't find my music

I switched carriers and upgraded my iPhone. None of my old playlists are showing up on my Spotify.

  • Newbie
  • I switched carriers and upgraded my iPhone. None of my old playlists are showing up on my Spotify.
  • 264 Views
  • 0 replies
  • 0 likes
  • 264 Views
  • 0 replies
  • 0 likes

App download is not working for iPhone

I can download 75% of the , then Apple Store says there is a problem but do not explain what the problem really is ?

  • Newbie
  • I can download 75% of the , then Apple Store says there is a problem but do not explain what the problem really is ?
  • 216 Views
  • 0 replies
  • 0 likes
  • 216 Views
  • 0 replies
  • 0 likes

Local Files Won't Download to iPhone

(I've seen post like this but they seem to be a bit older so I figured I'd open up a new thread for this issue)I am trying to download some songs that I have under Local Files. They are mp3, I'm trying to download them over the same wi-fi my laptop i...

  • Casual Listener
  • (I've seen post like this but they seem to be a bit older so I figured I'd open up a new thread for this issue) I am trying to download some songs that I have under Local Files. They are mp3, I'm tr...
  • 489 Views
  • 0 replies
  • 2 likes
  • 489 Views
  • 0 replies
  • 2 likes

Can't login with Spotify credentials

Hi!, Created an account, can login and play using the web player, but in my iOS or Android devices, I cant login!Premium accountSpotify accountPlease advise!

  • Newbie
  • Hi!, Created an account, can login and play using the web player, but in my iOS or Android devices, I cant login! Premium account Spotify account Please advise!
  • osornios
  • Spotify Star
  • 917 Views
  • 1 replies
  • 0 likes
  • 917 Views
  • 1 replies
  • 0 likes

Sound stops

When i start music to play, after 1.30 the sounds go off. If i want to the next sound he don't start the sound.

  • Newbie
  • When i start music to play, after 1.30 the sounds go off. If i want to the next sound he don't start the sound.
  • 286 Views
  • 0 replies
  • 0 likes
  • 286 Views
  • 0 replies
  • 0 likes