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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 67577 Views
  • 16 replies
  • 37 likes
  • 67577 Views
  • 16 replies
  • 37 likes

Songs are deleded from my device

I'm so desperate, a couple days ago I opened Spotify on my iPhone 6 and wanted to listen to my downloaded songs. But in neither in the "Songs" nor in the "Album" nor in the "Artist" folder were any songs at all anymore. My playlists were still there ...

  • Newbie
  • I'm so desperate, a couple days ago I opened Spotify on my iPhone 6 and wanted to listen to my downloaded songs. But in neither in the "Songs" nor in the "Album" nor in the "Artist" folder were any s...
  • mzwagemakers
  • Roadie
  • 498 Views
  • 1 replies
  • 0 likes
  • 498 Views
  • 1 replies
  • 0 likes

Update account

Hi!My account seems to have lost most of the songs i had, it is like the one i had 2 years ago!! Anyone can help?Thanks!!Xx

  • Newbie
  • Hi! My account seems to have lost most of the songs i had, it is like the one i had 2 years ago!! Anyone can help? Thanks!! Xx
  • osornios
  • Spotify Star
  • 399 Views
  • 1 replies
  • 0 likes
  • 399 Views
  • 1 replies
  • 0 likes

Downloaded songs don't appear in library

I paid to use this app and to listen to downloaded songs offline... Recently my library becomes empty. Sometimes they randomly come back but for the most part everything is gone.. Anyone else have this problem??? Pretty frustrating.

  • Newbie
  • I paid to use this app and to listen to downloaded songs offline... Recently my library becomes empty. Sometimes they randomly come back but for the most part everything is gone.. Anyone else have th...
  • osornios
  • Spotify Star
  • 491 Views
  • 1 replies
  • 0 likes
  • 491 Views
  • 1 replies
  • 0 likes

Solved!! Bottom menu bar

Hi,When can we in Norway expect a bottom menu bar instead of hamburger bar on our iPhone`s. Best regardsDraagen

  • Visitor
  • Hi, When can we in Norway expect a bottom menu bar instead of hamburger bar on our iPhone`s.   Best regards Draagen
  • oscitare
  • Composer
  • 3765 Views
  • 4 replies
  • 0 likes
  • 3765 Views
  • 4 replies
  • 0 likes

Spotify iOS 4(I Read up.)

Hey all, So I've read up on this problem I'm having, I have seen that Spotify for iOS4 as an app had been removed and the normal Spotify app should recognize your iOS version and download the compatible version of spotify. Sadly this does not seem to...

  • Casual Listener
  • Hey all,   So I've read up on this problem I'm having, I have seen that Spotify for iOS4 as an app had been removed and the normal Spotify app should recognize your iOS version and download ...
  • fred_phil
  • Newbie
  • 3527 Views
  • 8 replies
  • 0 likes
  • 3527 Views
  • 8 replies
  • 0 likes

Bought premium not getting premium

I bought premium on my Apple iTunes app, like I always do and it's not connecting to my Spotify. I always log in the same- through Facebook but it's not working this time and on the Spotify app it says I have free. But in iTunes I have premium

  • Casual Listener
  • I bought premium on my Apple iTunes app, like I always do and it's not connecting to my Spotify. I always log in the same- through Facebook but it's not working this time and on the Spotify app it sa...
  • oscitare
  • Composer
  • 761 Views
  • 3 replies
  • 0 likes
  • 761 Views
  • 3 replies
  • 0 likes

Offline music

I just updated to Spotify premium and my playlists should be able for me even if I don't have internet connection. Spotify on my Iphone keep asking me to log in whenever I don't have internet connection. is there anybody here know how to deal with it...

  • Newbie
  • I just updated to Spotify premium and my playlists should be able for me even if I don't have internet connection. Spotify on my Iphone keep asking me to log in whenever I don't have internet connect...
  • jcddavid
  • Newbie
  • 502 Views
  • 3 replies
  • 0 likes
  • 502 Views
  • 3 replies
  • 0 likes

Can't go Online

My app won't let me go online even though it is not offline. It won't let me look up artists when in online saying I am offline, in which I am not. I need help

  • Casual Listener
  • My app won't let me go online even though it is not offline. It won't let me look up artists when in online saying I am offline, in which I am not. I need help
  • pinen83
  • Music Fan
  • 377 Views
  • 2 replies
  • 0 likes
  • 377 Views
  • 2 replies
  • 0 likes

7 day free trial ad

I tried my 7 day trial on premium and After that, After each song there is an ad. This really sucks.

  • Newbie
  • I tried my 7 day trial on premium and After that, After each song there is an ad. This really sucks.
  • osornios
  • Spotify Star
  • 397 Views
  • 1 replies
  • 0 likes
  • 397 Views
  • 1 replies
  • 0 likes

iPad App Queue Management

Can the function to view and edit the up next queue be added to the iPad app? It seems a lot of users would like this feature and it already exists on the iPhone version so should surely be quite straightforward? Many thanks and look forward to seein...

  • Casual Listener
  • Can the function to view and edit the up next queue be added to the iPad app?   It seems a lot of users would like this feature and it already exists on the iPhone version so should surely be ...
  • noz84
  • Casual Listener
  • 627 Views
  • 4 replies
  • 0 likes
  • 627 Views
  • 4 replies
  • 0 likes

Ajudaaa

Paguei o Boleto no dia 29 e ainda não liberaram o premium.Obs: o Boleto foi aprovado no dia 30

  • Casual Listener
  • Paguei o Boleto no dia 29 e ainda não liberaram o premium. Obs: o Boleto foi aprovado no dia 30
  • Bittencourt
  • Spotify Star
  • 312 Views
  • 1 replies
  • 0 likes
  • 312 Views
  • 1 replies
  • 0 likes

Logging In

I moved to Okinawa, Japan and downloaded Spotify and I've been using it, free, for a year and a half. All of a sudden about 3 months ago I tried logging in and a notice pops up saying I can't use Spotify for more than 14 days abroad? In my settings m...

  • Newbie
  • I moved to Okinawa, Japan and downloaded Spotify and I've been using it, free, for a year and a half. All of a sudden about 3 months ago I tried logging in and a notice pops up saying I can't use Spo...
  • Maxim
  • Spotify Star
  • 324 Views
  • 1 replies
  • 0 likes
  • 324 Views
  • 1 replies
  • 0 likes

behind the lyrics

My spotify account is fully updated and I do not get behind the lyrics. I have an iphone 6 plus, premium subscription and I do not get the same behind the lyrics option as my friends. Do you know why this is? Thanks

  • Casual Listener
  • My spotify account is fully updated and I do not get behind the lyrics.  I have an iphone 6 plus, premium subscription and I do not get the same behind the lyrics option as my friends.  Do ...
  • jeffreypaz11
  • Casual Listener
  • 499 Views
  • 2 replies
  • 0 likes
  • 499 Views
  • 2 replies
  • 0 likes

Solved!! Help song does not show up or play

I've been trying to play a new song that's just been released and it doesn't play. When I try to download it, my app crashes. The name doesn't even pop up when I tap it on my iPhone. It's like it's not loading.My Spotify version is 5.7.0.1055

  • Casual Listener
  • I've been trying to play a new song that's just been released and it doesn't play. When I try to download it, my app crashes. The name doesn't even pop up when I tap it on my iPhone. It's like it's n...
  • Hubo
  • Community Legend
  • 692 Views
  • 4 replies
  • 0 likes
  • 692 Views
  • 4 replies
  • 0 likes

Problems loading Spotify app on iPhone 6s

Hi, I'm unable to download Spotify on my new phone - it's a iPhone 6s and has over 5GB space. Can anyone help ?

  • Casual Listener
  • Hi, I'm unable to download Spotify on my new phone - it's a iPhone 6s and has over 5GB space. Can anyone help ?
  • Spaceboy88
  • Roadie
  • 804 Views
  • 3 replies
  • 0 likes
  • 804 Views
  • 3 replies
  • 0 likes

Solved!! No art work with Saved albums

Hello, I have problem with spotify on my iphone 6, When I save music I lose the art work in full screen. I'm not even in offline mode just when I download album the artwork is gone.. any ideas ? thx

  • Casual Listener
  • Hello,   I have problem with spotify on my iphone 6, When I save music I lose the art work in full screen. I'm not even in offline mode just when I download album the artwork is gone.. ...
  • edwardansell
  • Casual Listener
  • 3029 Views
  • 8 replies
  • 3 likes
  • 3029 Views
  • 8 replies
  • 3 likes

Problems loading Spotify app on iPhone 6s

Hi, I'm unable to download Spotify on my new phone - it's a iPhone 6s and has over 5GB space. Can anyone help ?

  • Casual Listener
  • Hi, I'm unable to download Spotify on my new phone - it's a iPhone 6s and has over 5GB space. Can anyone help ?
  • margaret-kraus
  • Gig Goer
  • 492 Views
  • 1 replies
  • 0 likes
  • 492 Views
  • 1 replies
  • 0 likes