Slow app startup.

I'm using spotify premium on an iPhone 5s. It takes 5-10 minutes for the app to load (no joke). It then usually crashes. Upon the second reboot it takes 3 minutes to load and then seems to work until I stop using that app. I then have to go through t...

• Splnlss
• Casual Listener
• I'm using spotify premium on an iPhone 5s. It takes 5-10 minutes for the app to load (no joke). It then usually crashes. Upon the second reboot it takes 3 minutes to load and then seems to work until...
• 2016-08-05 6:12:51 PM
• 2016-08-16 11:57:01 AM
• mzwagemakers
• Roadie
• 2113 Views
• 7 replies
• 0 likes

saved songs dont appear in library when offline - but are reachable through search

so lately ive noticed, that whenever i go offline for se time all of my music will dissapear from my library, only showing a card telling me to download somgs whenever i go back online.So you'd assume the app simply didnt download the music...but whe...

• theisen4
• Newbie
• so lately ive noticed, that whenever i go offline for se time all of my music will dissapear from my library, only showing a card telling me to download somgs whenever i go back online. So you'd ass...
• 2016-08-11 11:39:37 PM
• 2016-08-16 9:23:58 AM
• EstelleValantia
• Newbie
• 767 Views
• 2 replies
• 0 likes

Superuser Contribution Spotify not working well at all... tried everything

Howdy, I have had these issues for about a month. I think the problem may be with my account because I'm having problems with using it on both my Galaxy 6 and Iphone 6 and both devices are on different networks. Problems include:When i search for son...

• user-removed
• Visitor
• Howdy,   I have had these issues for about a month. I think the problem may be with my account because I'm having problems with using it on both my Galaxy 6 and Iphone 6 and both devices are o...
• 2016-08-15 9:21:37 AM
• 2016-08-16 7:24:09 AM
• user-removed
• Not applicable
• 742 Views
• 2 replies
• 0 likes
• Account

Someone Please help me with unresponsive/always freezing IOS app!

HI! I am so very frustrated with spotify and I am wondering why I still PAY FOR PREMIUM! The app is CONSTANTLTY freezing, going unresponsive or being super slow. I had deleted it 4 TIMES NOW and it still continues freezing! I just uninstalled it a fe...

• autumnpowers
• Casual Listener
• HI! I am so very frustrated with spotify and I am wondering why I still PAY FOR PREMIUM! The app is CONSTANTLTY freezing, going unresponsive or being super slow. I had deleted it 4 TIMES NOW and it s...
• 2016-04-12 6:13:13 AM
• 2016-08-16 6:03:56 AM
• Timmyc1983
• Casual Listener
• 1105 Views
• 4 replies
• 0 likes

Superuser Contribution Can't log in using the app but have no problem online

HiI have feet my password twice and can't log into the app on iPhone 6s. My password works online but not in the app. I have uninstalled twice but still does not work? Help!

• Bonnieal
• Newbie
• Hi I have feet my password twice and can't log into the app on iPhone 6s. My password works online but not in the app. I have uninstalled twice but still does not work? Help!
• 2016-08-15 4:56:35 PM
• 2016-08-16 4:49:47 AM
• MaryS
• Roadie
• 572 Views
• 1 replies
• 0 likes

Superuser Contribution Spotify keeps stopping, rewinding, switching songs, etc

Whenever I try to play a certain album or song, it always stops or rewinds my music at certain points, it's very random at times and I don't know what to do, my headphones do have a cut near the plug, but it isn't very large, so i was wondering if th...

• himariharuto
• Newbie
• Whenever I try to play a certain album or song, it always stops or rewinds my music at certain points, it's very random at times and I don't know what to do, my headphones do have a cut near the plug...
• 2016-08-15 7:28:40 PM
• 2016-08-16 4:47:26 AM
• MaryS
• Roadie
• 4538 Views
• 1 replies
• 0 likes

Superuser Contribution Iphone 5s won't post to Facebook

I have a premium account, when I try to post a song to my facebook account It come up with error "there was an error posting to spotify please try again"I have checked my Facebook is linked to my Spotify in account settings. I have an Iphone 5s IOS 9...

• Stacey23
• Newbie
• I have a premium account, when I try to post a song to my facebook account It come up with error "there was an error posting to spotify please try again" I have checked my Facebook is linked to my S...
• 2016-08-15 11:30:22 PM
• 2016-08-16 4:19:07 AM
• MaryS
• Roadie
• 338 Views
• 1 replies
• 0 likes

How do I upgrade with iTunes card

• Jasperdamp
• Newbie
• 2016-08-15 9:47:36 AM
• 2016-08-15 3:41:52 PM
• mzwagemakers
• Roadie
• 335 Views
• 1 replies
• 0 likes

Paid for premium and not working

I have a subscription to Spotify premium and a few weeks ago had to cancel my card that the payment was linked to. Today my month subscription ended and I realised I needed to update my card details so I did and I re-subscribed. The money was taken o...

• Brontwilliamson
• Newbie
• I have a subscription to Spotify premium and a few weeks ago had to cancel my card that the payment was linked to. Today my month subscription ended and I realised I needed to update my card details ...
• 2016-08-15 9:56:29 AM
• 2016-08-15 1:15:37 PM
• mzwagemakers
• Roadie
• 358 Views
• 1 replies
• 0 likes

Glitch not getting fixed after 2 months

Hi, As said in other posts, I have had this IOS apple ipod touch glitch for 2 months and it is not getting updated and fixed and I am sick of it. I will attach a picture. It will not let me sucessfully share any song to Facebook without getting an Un...

• user-removed
• Visitor
• Hi,   As said in other posts, I have had this IOS apple ipod touch glitch for 2 months and it is not getting updated and fixed and I am sick of it. I will attach a picture. It will not let me ...
• 2016-08-15 8:17:23 AM
• 418 Views
• 0 replies
• 0 likes

iPhone Not Syncing Local Files

I have a handful of songs that aren't available on Spotify that I have in iTunes playlist, yet when I sync my playlist to Spotify (using a laptop with Windows 10), they show up but the artist and album are greyed out. I can still play them, however I...

• MaxieLou
• Casual Listener
• I have a handful of songs that aren't available on Spotify that I have in iTunes playlist, yet when I sync my playlist to Spotify (using a laptop with Windows 10), they show up but the artist and alb...
• 2016-08-14 10:07:26 PM
• 2016-08-15 7:04:49 AM
• osornios
• Spotify Star
• 374 Views
• 1 replies
• 0 likes

Spotify premium is not working and I still got charged

I downloaded Spotify premium but it said nut card didn't work, minutes later I receive an email saying that I payed the money but my Spotify isNot working

• Camila14
• Newbie
• I downloaded Spotify premium but it said nut card didn't work, minutes later I receive an email saying that I payed the money but my Spotify is Not working
• 2016-08-15 4:04:43 AM
• 2016-08-15 6:22:32 AM
• osornios
• Spotify Star
• 536 Views
• 1 replies
• 0 likes

Language

Hi does anyone know how I can change the language and region back to English.? I know a lot of people have already asked this but I still haven't found the solution. I am from the UK but living in Indonesia. Everything is written in Indonesian plus m...

• lostbandito
• Casual Listener
• Hi does anyone know how I can change the language and region back to English.?   I know a lot of people have already asked this but I still haven't found the solution.   I am from the UK ...
• 2016-08-14 2:42:11 AM
• 2016-08-15 2:41:27 AM
• mapuya19
• Community Legend
• 473 Views
• 3 replies
• 0 likes

Superuser Contribution Spotify freezes after upgradig OS 9. Tried everything, language, reinstalling the aplicaton.

• musicwiz123
• Casual Listener
• 2016-08-09 8:08:48 AM
• 2016-08-15 2:18:49 AM
• musicwiz123
• Casual Listener
• 633 Views
• 3 replies
• 0 likes

"You have already authorised Spotify" login issue

Just bought a new iPhone and downloaded Spotify. Tried to login through Facebook (as usual) and it came up saying "you have already authorised Spotify" so I tap okay. I then get a message saying "could not connect to Facebook". I managed to log in ju...

• Yakobe
• Casual Listener
• Just bought a new iPhone and downloaded Spotify. Tried to login through Facebook (as usual) and it came up saying "you have already authorised Spotify" so I tap okay. I then get a message saying "cou...
• 2016-08-14 11:36:02 AM
• 2016-08-14 11:48:17 PM
• osornios
• Spotify Star
• 2084 Views
• 1 replies
• 0 likes

Can't log in with iOS app via facebook

I've been using the Spotify app with my fb acc, but now can't log in. Whenever I click log in with fb, it will show "you have already authorized Spotify" and bring me back to the log in page again.Desktop and web works fine, it's just the app that re...

• Tzetze
• Casual Listener
• I've been using the Spotify app with my fb acc, but now can't log in. Whenever I click log in with fb, it will show "you have already authorized Spotify" and bring me back to the log in page again. ...
• 2016-08-07 3:34:00 AM
• 2016-08-14 9:40:11 PM
• osornios
• Spotify Star
• 982 Views
• 5 replies
• 0 likes