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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 52737 Views
  • 16 replies
  • 36 likes
  • 52737 Views
  • 16 replies
  • 36 likes

Songs won't download for offline use

I'm trying to download my songs (all songs not a playlist) for offline use but when I enable for offline use, nothing happens and then switches itself off. I have 9.6GB which is more than enough for all of my music.

  • Casual Listener
  • I'm trying to download my songs (all songs not a playlist) for offline use but when I enable for offline use, nothing happens and then switches itself off. I have 9.6GB which is more than enough for ...
  • cboard124
  • Casual Listener
  • 493 Views
  • 3 replies
  • 0 likes
  • 493 Views
  • 3 replies
  • 0 likes

Local file

Hi, I can't put local files on my Spotify though I followed the guide. help me please

  • Casual Listener
  • Hi, I can't put local files on my Spotify though I followed the guide. help me please
  • maiellod
  • Casual Listener
  • 458 Views
  • 4 replies
  • 0 likes
  • 458 Views
  • 4 replies
  • 0 likes

Sreaming or offline

How does the offline mode work? If I have downloaded songs to work offline will Spotify choose the downloaded song before streaming? Thus not using mobile data?

  • Casual Listener
  • How does the offline mode work? If I have downloaded songs to work offline will Spotify choose the downloaded song before streaming? Thus not using mobile data?
  • Grym78
  • Casual Listener
  • 462 Views
  • 2 replies
  • 0 likes
  • 462 Views
  • 2 replies
  • 0 likes

Party 'in the mix' playlists are not visible on iPad

There is a problem with party "in the mix" crossfading playlists (e.g. the Tiesto playlist) for me - I am only able to access them on my iPhone. Those playlists are absent on my iPad, and PC (I browse to playlist -> party, they are right there on iPh...

  • Casual Listener
  • There is a problem with party "in the mix" crossfading playlists (e.g. the Tiesto playlist) for me - I am only able to access them on my iPhone. Those playlists are absent on my iPad, and PC (I brows...
  • 552 Views
  • 0 replies
  • 0 likes
  • inthemix
    iOS
    iphone
  • 552 Views
  • 0 replies
  • 0 likes

7 day premium trial

I had a Spotify before and I made a new account on the same iPod so I can get the premium 7 day trial again and it's not popping up... Help? I really need it fast!

  • Newbie
  • I had a Spotify before and I made a new account on the same iPod so I can get the premium 7 day trial again and it's not popping up... Help? I really need it fast!
  • Maxim
  • Spotify Star
  • 399 Views
  • 1 replies
  • 0 likes
  • 399 Views
  • 1 replies
  • 0 likes

Radio not working over 4G/LTE...Fine when connected to wifi.

Weird bug in the Spotify app for iOS. The radio feature doesn't work at all when connected to 4G, but it'll appear when connected to wifi. This problem has been going on for the past couple months. I had been waiting for an update to address this iss...

IMG_6832.png IMG_6675.png
  • Newbie
  • Weird bug in the Spotify app for iOS. The radio feature doesn't work at all when connected to 4G, but it'll appear when connected to wifi. This problem has been going on for the past couple mont...
  • cruzin
  • Casual Listener
  • 1925 Views
  • 6 replies
  • 0 likes
  • 1925 Views
  • 6 replies
  • 0 likes

Musik stopps

My Music Stopps After 21, 53 or 135 seconds. This do it Streaming or Offfline.

  • Newbie
  • My Music Stopps After 21, 53 or 135 seconds. This do it Streaming or Offfline. 😞
  • Hagi
  • Newbie
  • 543 Views
  • 3 replies
  • 0 likes
  • 543 Views
  • 3 replies
  • 0 likes

Music cover

Hello,I'm here because I had a problem. I was looking for a song of drake. But what appear to me was terrifying. Instead of viewing the drake's cover I saw the master. I saw master gims. How is it possible to compare drake to the master. Please fix t...

  • Newbie
  • Hello, I'm here because I had a problem. I was looking for a song of drake. But what appear to me was terrifying. Instead of viewing the drake's cover I saw the master. I saw master gims. How is it ...
  • osornios
  • Spotify Star
  • 317 Views
  • 1 replies
  • 0 likes
  • 317 Views
  • 1 replies
  • 0 likes

Premium

I paid to get premium and my account doesn't change to premium it just stays on free and it already chargedmy bank account the $5 and some odd changehelp please!!!

  • Newbie
  • I paid to get premium and my account doesn't change to premium it just stays on free and it already charged my bank account the $5 and some odd change help please!!!
  • osornios
  • Spotify Star
  • 282 Views
  • 1 replies
  • 0 likes
  • 282 Views
  • 1 replies
  • 0 likes

Spotify premium

If Spotify can please check my account , I purchased premium and it still says free , I tried re installing the app , logging out and back in and also restarting the phone help please

  • Newbie
  • If Spotify can please check my account , I purchased premium and it still says free , I tried re installing the app , logging out and back in and also restarting the phone help please
  • osornios
  • Spotify Star
  • 246 Views
  • 1 replies
  • 0 likes
  • 246 Views
  • 1 replies
  • 0 likes

Premium Seems to Have Broken Spotify on my iPhone

So I had premium a while back, which worked perfectly fine, and today decided to re-subscribe. So I do that on my PC. My account is through Facebook. So on my phone, I noticed premium had not kicked in. I logged out of Spotify, but when I tried to lo...

  • Newbie
  • So I had premium a while back, which worked perfectly fine, and today decided to re-subscribe. So I do that on my PC. My account is through Facebook. So on my phone, I noticed premium had not kicked ...
  • Bittencourt
  • Spotify Star
  • 369 Views
  • 1 replies
  • 0 likes
  • 369 Views
  • 1 replies
  • 0 likes

After I while, iOS forgets Spotify last played song

Scenario:Open SpotifyListen to a song on Spotify on my iPhoneStop songPress iPhone button and switch to another appSwipe up iOS Control Center which will show the song info and the playback controlsWhen I then go back to Spotify, it will remember wha...

  • Newbie
  • Scenario: Open Spotify Listen to a song on Spotify on my iPhone Stop song Press iPhone button and switch to another app Swipe up iOS Control Center which will show the song info and the playbac...
  • Dan00ne
  • Casual Listener
  • 885 Views
  • 2 replies
  • 3 likes
  • 885 Views
  • 2 replies
  • 3 likes

Why the Iphone App sucks big time regarding playlists and favorites!

Besides all the other known problems regarding stops during track-changes and missing buffer clearing i think that the whole playlist and starring-concept is totally screwed up as it is now. First of all you can not star artists, then all starred ite...

  • Music Fan
  • Besides all the other known problems regarding stops during track-changes and missing buffer clearing i think that the whole playlist and starring-concept is totally screwed up as it is now.  ...
  • Phoenix3437
  • Newbie
  • 5949 Views
  • 7 replies
  • 3 likes
  • 5949 Views
  • 7 replies
  • 3 likes

Paying with iTunes card?

Paid for premium with an iTunes account for as long as I've had the app, now it won't work. When did this change???

  • Newbie
  • Paid for premium with an iTunes account for as long as I've had the app, now it won't work. When did this change???
  • Hubo
  • Community Legend
  • 433 Views
  • 1 replies
  • 0 likes
  • 433 Views
  • 1 replies
  • 0 likes

Deleted account

I deleted my facebook account which was linked to my spotify account, I then made both new facebook and spotify accounts thinking they were both fully removed. I signed up my mew spotify and was good to go but noticed i was still being charged each m...

  • Newbie
  • I deleted my facebook account which was linked to my spotify account, I then made both new facebook and spotify accounts thinking they were both fully removed. I signed up my mew spotify and was good...
  • Hubo
  • Community Legend
  • 328 Views
  • 1 replies
  • 0 likes
  • 328 Views
  • 1 replies
  • 0 likes

The EQ of the app isn't working

Hi everyone, when I open the Spotify app on my iPhone 6 the EQs just begins to work when I go there and switch off and on, at my device this is always on, but after the last update it isn't working correctly. Hope a solution, tank you!

  • Newbie
  • Hi everyone, when I open the Spotify app on my iPhone 6 the EQs just begins to work when I go there and switch off and on, at my device this is always on, but after the last update it isn't working c...
  • 367 Views
  • 0 replies
  • 0 likes
  • 367 Views
  • 0 replies
  • 0 likes

Premium won't work on iPhone app

I've paid for Premium and if I click "upgrade" in Spotify now it says I have an active Premium-account. However I canno't use Spotify on my iPhone, when I click on a song (they are all marked "light grey") it says I need premium for on-demand mobile ...

  • Newbie
  • I've paid for Premium and if I click "upgrade" in Spotify now it says I have an active Premium-account. However I canno't use Spotify on my iPhone, when I click on a song (they are all marked "light ...
  • osornios
  • Spotify Star
  • 301 Views
  • 1 replies
  • 0 likes
  • 301 Views
  • 1 replies
  • 0 likes

Help me please :(

i just payed through Itunes, And every single time I try to open the app it tells me to click the downgrade, why?

  • Newbie
  • i just payed through Itunes,  And every single time I try to open the app it tells me to click the downgrade, why? 
  • osornios
  • Spotify Star
  • 2545 Views
  • 1 replies
  • 0 likes
  • 2545 Views
  • 1 replies
  • 0 likes

Playlist not showing up

Playlists are not showing up on my main device but on my other devices they are showing up but my main device is the one I use most offline

  • Newbie
  • Playlists are not showing up on my main device but on my other devices they are showing up but my main device is the one I use most offline
  • osornios
  • Spotify Star
  • 286 Views
  • 1 replies
  • 0 likes
  • 286 Views
  • 1 replies
  • 0 likes

Solved!! I want to pay with I tunes help!

Hi well I really don't know how I can subscribe again to premium but using my App Store money for paying can someone help me please thank you ...

  • Newbie
  • Hi well I really don't know how I can subscribe again to premium but using my App Store money  for paying  can someone help me please thank you ...
  • osornios
  • Spotify Star
  • 402 Views
  • 1 replies
  • 0 likes
  • 402 Views
  • 1 replies
  • 0 likes