Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

my Spotify crashes everytime I open the app

Solved!

my Spotify crashes everytime I open the app

it happens like once every 5 months. I open Spotify and it crashes and I try opening it again and it crashes again. I keep opening the app and it keeps crashing and then 2-3 months later I open the app again and it works like normal. I have over 800 songs on my playlist and I go 2-3 months without listening to music. I'm getting king of tired of it.
Reply

Accepted Solutions
Marked as solution

Hey @bitchwtf,

I might have a few solutions to get you rolling again. 

  1. Try a device restart 
  2. Uninstall/Reinstall of app
  3. Try a soft device reset

if you are still having problems, please feel free to reply back, and I will do my best to help you. 





Like my post and accept as a solution if I've been helpful!

Just livin' it up in the USA!

DISCLAIMER: I do not work for Spotify. I just enjoy helping people solve their problems and get back to the music!

View solution in original post

3 Replies
Marked as solution

Hey @bitchwtf,

I might have a few solutions to get you rolling again. 

  1. Try a device restart 
  2. Uninstall/Reinstall of app
  3. Try a soft device reset

if you are still having problems, please feel free to reply back, and I will do my best to help you. 





Like my post and accept as a solution if I've been helpful!

Just livin' it up in the USA!

DISCLAIMER: I do not work for Spotify. I just enjoy helping people solve their problems and get back to the music!

i uninstalled and reinstalled and it worked tysm!!

You're welcome! @bitchwtf Don't hesitate to contact me if you need anything else!





Like my post and accept as a solution if I've been helpful!

Just livin' it up in the USA!

DISCLAIMER: I do not work for Spotify. I just enjoy helping people solve their problems and get back to the music!

Suggested posts