I did not sign up twice i do not have another account, I was attempting to do the student discount earlier today, it gave me error messages the first one being unable to complete it on google chrome from my phone, it prompted me to go to safari, at which point i put in my card info, only to be told my school could not be verified even though i cliked on it, I waited till i got home and proceeded to do it again, at which point i attempted on google chrome and internet explorer, the attempts on IE failed saying opps something went road try again, i gave up and went to chrome again entering my info at this point it kept telling me oops my card holder is having a bad day try again or try a different method of payment(something along those lines). I gave up completely. 3 hours passed and I get texr alerts from my bank you charging my account three times each for $5.40 totaling $16.20, and my account is still FREE, it didn't even upgrade. 

Case #: 02855109

I apologize if I submitted this to the wrong area