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Who Me Too'd this topic

Extremely slow loading times on all aspects of application

Hey, my name is Adam and I currently use a Samsung Galaxy S5 for Spotify. This problem only started around about a week ago but when I opened up Spotify, it seemed to take ages to load everything - my playlists, the application itself, images, the browse tab, you name it. I have tried experimenting with the functions of my phone by comparing between mobile data and WiFi connection but it seems both are lingering with the same problem.

 

This made me think that it was a server-side issue as I've tried downloading the songs but when I switch between the songs, it takes an awfully long time to go to the next track and vice versa. I've been trying all sorts of solutions to rectify this problem: uninstalling, clearing data/cache, reinstalling only to have the problem happen again around 30 minutes later.

 

If anyone can offer a solution or sympathise with my problems, please do! This has been driving me nuts for quite a while now and I want to be able to enjoy the app without latency. Thank you!

Who Me Too'd this topic