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Who Me Too'd this topic

Unable to Upgrade to Premium - only option for trial

I'm unable to upgrade to premium. I finished a 7 day trial last week, and every upgrade link takes me to the 30 day trial page. It won't process on this page however, I'm assuming because I've already exhausted a trial. I've made contact with Spotify, and received no assistance. I seriously just want to pay some money? It can't be that hard, right?! How do I go about upgrading if I can't access an upgrade option? 

Thanks for any help that can be offered. 

Who Me Too'd this topic