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Who Me Too'd this topic

I can not buy Spotify Premium.

I can't use my MasterCard to buy premium because it's showing an error every time I try to buy premium.

The error is telling me that my payment service have a bad day and cant proceed. 

 

In swedish it says:

"Hoppsan! Det verkar som att din betaltjänst har en dålig dag. Oroa dig inte, inga pengar har dragits. Försök igen med ett annat betalningssätt." 

 

I need help, the mail support doesn't answer me so I had to write here.

Who Me Too'd this topic