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Who Me Too'd this topic

PREMIUM has not been cancelled and I cannot contact Spotify

Hello,

In september I cancelled the Premium subscription following the instructions that appear in your FAQ. However, my suprise has been that I have been charged the fee this month... I havent used this acoount ever since. I think this can be checked.

 

I have cancelled again the subscription but even though it appears that it has been done, it appears again in my account. 

 

I need to contact directly with Sportify to try to solve this inconvenience but I dunno how.

 

Could someone help me fix this and get back my money?

 

Thank you!

Who Me Too'd this topic